Upgrade trouble with AT&T

I went in today to upgrade my phone. AT&T says I am eligible but BB says their computer won't allow them to give me an upgrade. Can anyone shed any light on this issue and if there is a way for me to get an upgrade thru BB?

I had the same problem however with verizon. My recommendation is just not try through best buy as no one can answer why and go with your carrier

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Current system info:
Windows 7 (64 bit)
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FP does appear in my Control Panel for uninstalling but does not appear in my Programs list. I downloaded Google Chrome and FP seems to work with it (though I'm not a big fan of the browser)So, it would appear to be an IE issue? If you still want the install log:=O====== M/10.2.152.26 2011-04-11+18-41-26.195 ========
0000 00000010 "C:\SWSetup\AFlash\Setup.exe" -install
0001 00001036 Software\Macromedia\FlashPlayer\SafeVersions/10.0 2
0002 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0003 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash10m.ocx
0004 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10m_ActiveX.exe
0005 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10m_ActiveX.dll
=X====== M/10.2.152.26 2011-04-1118-41-27.490 =========O====== M/10.3.183.7 2011-09-0701-16-25.406 ========
0000 00000010 "C:\Users\Jill\AppData\Local\Temp\install_flash_player_ax.exe" -dlm -install
0001 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash10w.ocx
0002 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.exe
0003 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.dll
0004 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0005 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
=X====== M/10.3.183.7 2011-09-0701-16-28.438 =========O====== M/10.3.183.7 2011-09-0801-30-39.351 ========
0000 00000010 "C:\Users\Jill\AppData\Local\Temp\install_flash_player_ax.exe" -dlm -install
0001 00001041
=X====== M/10.3.183.7 2011-09-0801-30-39.737 =========O====== M/10.3.183.7 2011-09-0801-47-26.279 ========
0000 00000010 "C:\Users\Jill\AppData\Local\Temp\install_flash_player_ax.exe" -dlm -install
0001 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash10w.ocx
0002 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.exe
0003 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.dll
0004 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0005 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0006 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
=X====== M/10.3.183.7 2011-09-0801-47-30.257 =========O====== M/10.3.183.7 2011-09-0802-10-04.958 ========
0000 00000010 "C:\Users\Jill\AppData\Local\Temp\install_flash_player_ax.exe" -dlm -install
0001 00001041
=X====== M/10.3.183.7 2011-09-0802-10-05.672 =========O====== M/10.3.183.7 2011-09-0802-10-09.789 ========
0000 00000010 "C:\Users\Jill\AppData\Local\Temp\install_flash_player_ax.exe" -dlm -install
0001 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash10w.ocx
0002 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.exe
0003 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.dll
0004 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0005 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0006 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
=X====== M/10.3.183.7 2011-09-0802-10-14.574 =========O====== M/10.3.183.7 2011-09-0901-14-55.652 ========
0000 00000010 "C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.exe" -maintain activex
0001 00001039
=X====== M/10.3.183.7 2011-09-0901-15-53.743 =========O====== M/10.3.183.7 2011-09-0901-17-38.865 ========
0000 00000010 "C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.exe" -maintain activex
0001 00001015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.exe 5
0002 00000018
0003 00001015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.exe 5
0004 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0005 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
0006 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0007 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
0008 00001021
0009 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0010 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0011 00001015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.exe 5
0012 00000012
=X====== M/10.3.183.7 2011-09-0901-17-43.904 =========O====== M/10.3.183.7 2011-09-0901-39-18.275 ========
0000 00000010 "C:\Users\Jill\AppData\Local\Temp\install_flash_player_ax.exe" -dlm -install
0001 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0002 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0004 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash10w.ocx
0005 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.exe
0006 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.dll
0007 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0008 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
=X====== M/10.3.183.7 2011-09-0901-39-21.150 =========O====== M/10.3.183.7 2011-09-0901-50-41.972 ========
0000 00000010 "C:\Users\Jill\AppData\Local\Temp\install_flash_player_ax.exe" -dlm -install
0001 00001041
=X====== M/10.3.183.7 2011-09-0901-50-42.376 =========O====== M/10.3.183.7 2011-09-0901-51-01.582 ========
0000 00000010 "C:\Users\Jill\AppData\Local\Temp\install_flash_player_ax.exe" -dlm -install
0001 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash10w.ocx
0002 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.exe
0003 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.dll
0004 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0005 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0006 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
=X====== M/10.3.183.7 2011-09-0901-51-05.961 =========O====== M/10.3.183.7 2011-09-0902-17-44.951 ========
0000 00000010 "C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.exe" -maintain activex
0001 00001015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.exe 5
0002 00000018
0003 00001015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.exe 5
0004 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0005 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
0006 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0007 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
0008 00001021
0009 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0010 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0011 00001015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.exe 5
0012 00000012
=X====== M/10.3.183.7 2011-09-0902-17-50.193 =========O====== M/10.3.183.7 2011-09-0920-41-16.435 ========
0000 00000010 "C:\Users\Jill\AppData\Local\Temp\install_flash_player_ax.exe" -dlm -install
0001 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0002 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0004 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash10w.ocx
0005 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.exe
0006 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.dll
0007 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0008 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
=X====== M/10.3.183.7 2011-09-0920-41-19.293 =========O====== M/10.3.183.7 2011-09-0920-55-06.571 ========
0000 00000010 "C:\Users\Jill\AppData\Local\Temp\install_flash_player_ax.exe" -dlm -install
0001 00001041
=X====== M/10.3.183.7 2011-09-0920-55-06.966 =========O====== M/10.3.183.7 2011-09-0920-56-08.701 ========
0000 00000010 "C:\Users\Jill\AppData\Local\Temp\install_flash_player_ax.exe" -dlm -install
0001 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash10w.ocx
0002 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.exe
0003 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.dll
0004 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0005 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0006 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
=X====== M/10.3.183.7 2011-09-0920-56-12.629 =========O====== M/10.3.183.7 2011-09-0921-08-02.144 ========
0000 00000010 "C:\Users\Jill\AppData\Local\Temp\install_flash_player_ax.exe" -dlm -install
0001 00001041
=X====== M/10.3.183.7 2011-09-0921-08-02.579 =========O====== M/11.0.1.129 2011-09-0921-11-39.470 ========
0000 00000010 "C:\Users\Jill\AppData\Local\Temp\F393.dir\InstallFlashPlayer.exe" -install -skipARPEntry -iv 1
0001 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
0002 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0003 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash11b.ocx
0004 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11b_ActiveX.exe
0005 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11b_ActiveX.dll
0006 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0007 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
=X====== M/11.0.1.129 2011-09-0921-11-42.519 =========O====== M/11.0.1.129 2011-09-0921-17-05.196 ========
0000 00000010 "C:\Users\Jill\AppData\Local\Temp\ED5C.dir\InstallFlashPlayer.exe" -install -skipARPEntry -iv 1
0001 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0002 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0003 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash11b.ocx
0004 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11b_ActiveX.exe
0005 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11b_ActiveX.dll
0006 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0007 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
=X====== M/11.0.1.129 2011-09-0921-17-09.205 =========O====== M/10.3.183.7 2011-09-0922-04-01.333 ========
0000 00000010 "C:\Users\Jill\AppData\Local\Temp\install_flash_player_ax.exe" -dlm -install
0001 00001013
=X====== M/10.3.183.7 2011-09-0922-04-01.640 =========O====== M/11.0.1.129 2011-09-0922-06-14.485 ========
0000 00000010 "C:\Users\Jill\AppData\Local\Temp\3BB9.dir\InstallFlashPlayer.exe" -uninstall activex
0001 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0002 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0003 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
0004 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0005 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0006 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
0007 00001021
0008 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0009 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
=X====== M/11.0.1.129 2011-09-0922-06-14.921 =========O====== M/10.3.183.7 2011-09-0922-07-17.275 ========
0000 00000010 "C:\Users\Jill\AppData\Local\Temp\install_flash_player_ax.exe" -dlm -install
0001 00001013
=X====== M/10.3.183.7 2011-09-0922-07-17.565 =========O====== M/10.3.183.7 2011-09-0922-22-52.408 ========
0000 00000010 "C:\Users\Jill\AppData\Local\Temp\install_flash_player_ax.exe" -dlm -install
0001 00001013
=X====== M/10.3.183.7 2011-09-0922-22-52.746 =========O====== M/10.3.183.7 2011-09-0922-24-17.263 ========
0000 00000010 "C:\Users\Jill\AppData\Local\Temp\install_flash_player_ax.exe" -dlm -install
0001 00001013
=X====== M/10.3.183.7 2011-09-0922-24-18.248 =========O====== M/10.3.183.7 2011-09-1012-35-47.416 ========
0000 00000010 "C:\Users\Jill\AppData\Local\Temp\install_flash_player_ax.exe" -dlm -install
0001 00001013
=X====== M/10.3.183.7 2011-09-1012-35-47.727 =========O====== M/10.3.183.7 2011-09-1012-38-11.063 ========
0000 00000010 "C:\Users\Jill\AppData\Local\Temp\install_flash_player_ax.exe" -dlm -install
0001 00001013
=X====== M/10.3.183.7 2011-09-1012-38-11.400 =========O====== M/10.3.183.7 2011-09-1012-49-48.987 ========
0000 00000010 "C:\Users\Jill\AppData\Local\Temp\install_flash_player_ax.exe" -dlm -install
0001 00001013
=X====== M/10.3.183.7 2011-09-1012-49-49.311 =========O====== M/10.3.183.7 2011-09-1012-55-05.778 ========
0000 00000010 "C:\Users\Jill\Downloads\uninstall_flash_player.exe" -force
0001 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0002 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0004 00001018
0005 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0006 00001019
0007 00001020
0008 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0009 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
0010 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0011 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0012 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
0013 00001021
0014 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0015 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0016 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2
0017 00001048
0018 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0019 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0020 00001018
0021 00001036 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0022 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0023 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0024 00001019
0025 00001020
0026 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0027 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
0028 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0029 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0030 00001021
0031 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0032 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0033 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2
0034 00001048
0035 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0036 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0037 00001036 Software\Opera Software/Last CommandLine 2
0038 00001036 Software\Opera Software/Last CommandLine 2
0039 00001036 Software\Opera Software/Plugin Path 2
0040 00001036 Software\Opera Software/Plugin Path 2
=X====== M/10.3.183.7 2011-09-1012-55-11.581 =========O====== M/10.3.183.7 2011-09-1013-00-20.739 ========
0000 00000010 "C:\Users\Jill\AppData\Local\Temp\install_flash_player_ax.exe" -dlm -install
0001 00001036 Software\Macromedia\FlashPlayer\SafeVersions/10.0 2
0002 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0004 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash10w.ocx
0005 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.exe
0006 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.dll
0007 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0008 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
=X====== M/10.3.183.7 2011-09-1013-00-23.216 =========O====== M/10.3.183.7 2011-09-1013-23-41.978 ========
0000 00000010 "C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.exe"
0001 00001039
=X====== M/10.3.183.7 2011-09-1013-23-56.159 =========O====== M/10.3.183.7 2011-09-1013-32-02.098 ========
0000 00000010 "C:\Users\Jill\AppData\Local\Temp\install_flash_player_ax.exe" -dlm -install
0001 00001041
=X====== M/10.3.183.7 2011-09-1013-32-02.525 =========O====== M/10.3.183.7 2011-09-1013-32-20.324 ========
0000 00000010 "C:\Users\Jill\AppData\Local\Temp\install_flash_player_ax.exe" -dlm -install
0001 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash10w.ocx
0002 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.exe
0003 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.dll
0004 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0005 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0006 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
=X====== M/10.3.183.7 2011-09-1013-32-23.998 =========O====== M/10.3.183.7 2011-09-1013-33-17.451 ========
0000 00000010 "C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.exe"
=X====== M/10.3.183.7 2011-09-1013-33-20.571 =========O====== M/10.3.183.7 2011-09-1013-38-14.133 ========
0000 00000010 "C:\Users\Jill\Downloads\uninstall_flash_player.exe" -force
0001 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0002 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0003 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
0004 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0005 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
0006 00001021
0007 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0008 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0009 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0010 00001018
0011 00001036 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0012 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0013 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0014 00001019
0015 00001020
0016 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0017 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
0018 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0019 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0020 00001021
0021 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0022 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0023 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2
0024 00001048
0025 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0026 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0027 00001036 Software\Opera Software/Last CommandLine 2
0028 00001036 Software\Opera Software/Last CommandLine 2
0029 00001036 Software\Opera Software/Plugin Path 2
0030 00001036 Software\Opera Software/Plugin Path 2
=X====== M/10.3.183.7 2011-09-1013-38-23.680 =========O====== M/10.3.183.7 2011-09-1013-51-14.222 ========
0000 00000010 "C:\Windows\Downloaded Program Files\FP_AX_CAB_INSTALLER.exe" /RegServer
0001 00001036 Software\Macromedia\FlashPlayer\SafeVersions/10.0 2
0002 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0004 00001036 Software\Macromedia\FlashPlayer\SafeVersions/10.0 2
0005 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0006 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash10w.ocx
0007 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.exe
0008 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.dll
0009 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0010 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
=X====== M/10.3.183.7 2011-09-1013-51-23.941 =========O====== M/10.3.183.7 2011-09-1013-54-43.664 ========
0000 00000010 "C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.exe"
=X====== M/10.3.183.7 2011-09-1013-54-46.332 =========O====== M/10.3.183.7 2011-09-1014-01-14.234 ========
0000 00000010 "C:\Users\Jill\AppData\Local\Temp\install_flash_player_ax.exe" -dlm -install
0001 00001041
=X====== M/10.3.183.7 2011-09-1014-01-14.695 =========O====== M/10.3.183.7 2011-09-1014-01-50.253 ========
0000 00000010 "C:\Users\Jill\AppData\Local\Temp\install_flash_player_ax.exe" -dlm -install
0001 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash10w.ocx
0002 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.exe
0003 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.dll
0004 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0005 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0006 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
=X====== M/10.3.183.7 2011-09-1014-01-52.831 =========O====== M/10.3.183.7 2011-09-1014-09-42.630 ========
0000 00000010 "C:\Users\Jill\AppData\Local\Temp\install_flash_player_ax.exe" -dlm -install
0001 00001041
=X====== M/10.3.183.7 2011-09-1014-09-43.028 =========O====== M/10.3.183.7 2011-09-1014-10-52.113 ========
0000 00000010 "C:\Users\Jill\AppData\Local\Temp\install_flash_player_ax.exe" -dlm -install
0001 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash10w.ocx
0002 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.exe
0003 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.dll
0004 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0005 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0006 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
=X====== M/10.3.183.7 2011-09-1014-10-54.949 =========O====== M/10.3.183.7 2011-09-1014-21-57.215 ========
0000 00000010 "C:\Users\Jill\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\5MC4DY1T\install_flash_player_10_active_x.exe"
0001 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash10w.ocx
0002 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.exe
0003 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.dll
0004 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0005 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0006 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
=X====== M/10.3.183.7 2011-09-1014-22-13.173 =========O====== M/10.3.183.7 2011-09-1018-08-14.860 ========
0000 00000010 "C:\Users\Jill\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\5MC4DY1T\install_flash_player_10_active_x.exe"
0001 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash10w.ocx
0002 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.exe
0003 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.dll
0004 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0005 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0006 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
=X====== M/10.3.183.7 2011-09-1018-08-28.651 =========O====== M/10.3.183.7 2011-09-1018-18-04.868 ========
0000 00000010 "C:\Users\Jill\AppData\Local\Temp\install_flash_player_ax.exe" -dlm -install
0001 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash10w.ocx
0002 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.exe
0003 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.dll
0004 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0005 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0006 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
=X====== M/10.3.183.7 2011-09-10+18-18-07.420 ========
> Date: Sun, 11 Sep 2011 07:46:49 -0600
From: [email protected]
To: [email protected]
Subject: Trouble with FP 10.3.183.7 upgrade - wasn't working and now doesn't download
function(){return A.apply(null,[this].concat($A(arguments)))}
>

Had trouble with iPhone 2.0 upgrade? CHECK YOUR FILESYSTEM!!

I can't find my original post (deleted?), but when I tried to do the first 2.0 iPhone upgrade the day it came out (BIG MISTAKE), I had a lot of trouble. Thanks to an Apple support person who was kind enough to call me, I deleted a file per his suggestion, which made the backup finish to completion and I was happy.
Or so I thought...
Now, several weeks later, I (or rather our IT guy) has discovered that some of my iPhone backup files were corrupted, which has made a mess out of my Macbook Pro (10.4.11)'s file system. It was not fixable with Disk Utility (in the Utilities Folder of the Application Folder) and only partially fixable with Disk Warrior. Nothing appears to be wrong with the hardware (except that my video port was malfunctioning although that problem had started way before the upgrade.)
If you had trouble with the iPhone 2.0 upgrade, I strongly recommend you verify the integrity of your Mac Filesystem. If there's something wrong, you may need expert help in repairing your file system.

Wingstat,
It should still work fine. I have the original iPhone and Apple BT Headset purchased about a year ago. I upgraded to the new 2.0 software 2 weeks ago. BT Headset works fine.
There has always been the occasional incident when I couldn't get the 2 to pair. This was always solved by un-pairing then re-pairing the two manually. To do this:
With your BT Headset:
Press and hold the headset's button until you here the 4, rapid descending tones
Your headset is now off.
On iPhone:
Open SETTINGS, then GENERAL, then BLUETOOTH
Under DEVICES, tap on the iPhone Bluetooth Headset link and select UNPAIR.
Note: If your headset doesn't show up here... keep going...
Tap on the DEVICES link again to put iPhone in DISCOVERABLE MODE
Back to your Headset:
Click and hold the button again... when you hear 4 ascending tones, keep holding
Keep holding the button until you hear 5 rapid, short beeps
Release the button: you're in DISCOVERABLE MODE here too.
Back to your iPhone:
You should see the Headset appear on your DEVICES list.
It should pop up and ask for Pairing Code
Enter 0000 on the iPhone.
You should be all paired up for good now.
Jim

Trouble with upgrade ITunes 11.1.4.62

I upgrade iTunes with v11.1.4.62 and i have trouble to connect my iPod Touch to my computer.
When i turn on my computer i receive this message: (MSVCR80.dll not found)
How can i solution this problem ?
I uninstall iTunes but the message is the same and i use other program in my computer and i receive the same message (MSVCR80.dll not found)

So I'm guessing that there is no fix for this error? I see that this patch has caused complete disaster for not only me but for lots of other people as well. Tell us how to fix our issues or release a new patch!

I upgraded Lion recently to 10.7.3. Since that time I am having trouble with my wireless connection. All other devices are fine, but I keep losing the connection since the upgrade.

Recently I upgraded Lion to 10.7.3. Since that time I have been having a lot of trouble with my internet connection. I keep losing the connect and have to go to diagnostics and turn it back on. Is anyone else having this problem?
Thanks, Pat

I'm afraid there are numerous threads on here discussing this problem. I posted in this one earlier that has a couple of suggestions, but the real solution will hopefully be provided in an update from Apple:
https://discussions.apple.com/message/17589686#17589686

Anyone else having trouble with missing ringtones after upgrading to 8.1.1

Anyone else having trouble with missing ringtones after upgrading to 8.1.1?

Try resetting the keyboard dictionary
Settings>General>Reset>Reset Keyboard Dictionary

Trouble with booting system after upgrade udev= systemd

Hi everybody,
I have been trouble with my system since last upgrade (udev => systemd)
My issue is something like this: https://bbs.archlinux.org/viewtopic.php?pid=1106157 but advice from this discussion doesn't work.
When system booting, *immediately* (very fast, too fast) display login screen after start parsing hook [udev]
Of course, i can't login - type username and i have redraw screen again on all /dev/tty* - i have no chance to type password.
Many invalid logins suspend init for 5 minutes and allow me see display error due stop redraw screen - libpam.so.0 cannot find.
I suspect that, partitions aren't mount (this fast login screen doesn't have even hostname). I have a 4 discs, with many partitions - mounting
this take a some time (+- 5 secs).
In rescuecd, i can mount all partitions and chroot. In chroot all works fine - /bin/login (i was checked authorization on all users),
paths and pams are ok. Of course i try ,,default rescue trick'': `pacman -Suy linux udev mkinitcpio` and 'mkinitcpio -p linux' on rescuecd
but nothing it's changed after reboot. I checking grub config, and unpack and check initramfs-linux.img - all ok.
In my mkinitcpio.conf ofcourse i have MODULES="ext3" (for my filesystems).
Please help.

crab wrote:
This may or may not be related... but I saw this message just now during an upgrade:
(121/168) upgrading mkinitcpio [###################] 100%
==> If your /usr is on a separate partition, you must add the "usr" hook
to /etc/mkinitcpio.conf and regenerate your images before rebooting
And am wondering what the message means by if /usr is on a separate partition - separate partition to what? /boot? / ?
I have my /usr partition in the same partition as / (but /boot is in a different partition)
Logic tells me I'm safe (haven't rebooted yet), as / is "master", and anything else is a separate partition, and I have /usr on the same partition as /.
Do you guys have separate /usr and/or /boot partitions? As stated in first sentence this may not be related, but looks important...
It means separate from /. So yes, you're right, you are "safe" from having to do anything with this message on your system.
And to the other people on this thread: make sure you do have all your packages uniformly updated, including any pam-related AUR or ABS-build packages. libpam and the pam module directory (.../lib/security) were moved from /lib to /usr/lib a little while back, so make sure that anything that cares about where these may be have been updated so they aren't confused by this move.
Last edited by ataraxia (2012-06-03 22:40:22)

Trouble with activation after upgrading to iOS 7.0

This is ridiculous. Still having trouble with activating my phone after upgrading to iOS 7.0. How does Apple expect us to make / receive phone calls???

It may take a while becuse millions of people are doing it at the same time. Patience young grasshopper. Try restarting the phone and then try activating again. It took mine a good long time before the activation completed successfully

I am having trouble with PDF 8.1 reader. Tried to download upgrade to 10.1 reader. Rec'd error mes

I am having trouble with PDF 8.1 reader. Tried to download upgrade to 10.1 reader. Rec'd error message. Message said Adobe 8.1 needed to be updated by this set-up? Isn't this part of download upgrade process?? How can I straighten this out?

It is always better to uninstall the older version when skipping versions. What is your operating system?

Trouble with wifi after IOS 6 upgrade

I have an iPhone 4 and successfully installed iOS 6 today. I am having trouble getting on my home wifi. When asked to join my network, I click on it and type in my password. Shortly after typing in my correct password an apple.com login page loads from the bottom of the iPhone but says "hmm, the page you're looking for cant be found". The only option I have is to push cancel and then it ends my wifi connection with my own home network. Help please.

burhansheikh replied to Trouble with wifi after IOS 6 upgrade
"guys i have 100% solution copy Wi-FI address from about(general)(setting) & paste to Client ID in your network (Wi-FI) (setting)"
in Using iPhone • 8 replies
1

HT201272 I recently upgraded from an Iphone 4S to 5. I am having trouble with magicjack; each time i install it it gives me an error message "The installation associated with this device is invalid". Cannot seem to access account info or make calls.

I recently upgraded from an Iphone 4S to 5. I am having trouble with magicjack; each time i install it it gives me an error message "The installation associated with this device is invalid". Cannot seem to access account info or make calls.

I have exactly the same trouble.
If you wet the answer, please let me know!!

Trouble with Lion upgrade: 2009 Mac Mini not rebooting.

Hi folks,
I'm having trouble with the Lion upgrade. My 2009 Mac Mini (running Snow Leopard) won't reboot. Everything looked fine, but it just went black after the gray and white Apple symbol screen on the restart and I can't get it to get past this. I should mention I'm using wireless keyboard and trackpad (both Apple) and a Philips HDTV via HDMI cable as monitor. Any thought? Looking forward to using Lion.
Thanks,
Chris.

Is anyone else having this problem (an infinite loop of "You need to restart your computer" messages)?
Any thoughts or suggestions? I don't know how I can fix the problem, since I can't properly boot into the OS. I tried holding down the shift button to boot into Safe mode, only to achieve the same results.
Any help would be much appreciated. I'm really looking forward to using Lion.
Thanks,
Chris

Upgrade trouble with AT&T

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