Upgrade will not accept serial no.

I'm having some trouble getting my Aperture 2.0 upgrade to install. I have the full version of 1.0 (Education version) and I purchased the upgrade from Apple's website. When I attempt to install it, it prompts me for the original serial number, which I enter. I get "The serial number you entered is not valid." as an error message and I'm unable to move on. I've checked and rechecked all the characters and they are correct. There are no spaces before or after the numbers and I'm using the dashes as I'm supposed to.
I suspect it has something to do with my Education version. Anyone have any suggestions?
Thanks!

it is on the box of the software as well as in the EDU webstore
as well if you check http://store.apple.com/us/product/MB675Z/A it does say
Upgrade Requirements
To upgrade to Aperture 2, you'll need a Mac with Aperture 1.5 installed and a valid serial number. You should download and run the Aperture 2 Compatibility Checker before ordering the upgrade to make sure your Mac meets the minimum system requirements for Aperture 2.
Note: Academic versions of Aperture 1.x are not eligible for upgrade pricing.
as well if you look at the EDU store there is only Aperture (at least on the Canadian site as that is the one I can access with my EDU id)
it also says there
Note:
Previous purchases of Aperture at an Education discount are not eligible for upgrade pricing.

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