Upgrade Windows to Mac

have Elements 11 for Windows in Swedish. I'd like to buy an upgrade to Elements 12 for Mac in English. How do I do this?

We're (generally) not Adobe employees here. These kind of questions are best asked by calling Adobe Customer Support. Upgrade questions can get confusing when changing platforms or languages.

Similar Messages

Upgrading Windows CS4 to Mac CS5 - What is needed?

I called Adobe Cust Supt, and I wanted to verify on here what I think I heard from the customer service. It was overseas and I could barely understand a word she was saying.
Our company is moving from Windows network to Mac. We purchased CS4 a few years ago, and it turns out it works quite well for the needs our office has. I would like to simply move the license over to a MAC CS4, but that would mean purchasing another CS4 Design Premium suite, costing too much for our small firm. If I understood Customer Service, I could simply purchase a Mac CS5 upgrade, and transfer license that way.
If I deactivate the CS4 license on the Windows machine, verify that it was indeed deactivated, then install the CS5 upgrade on the Mac, will it recognize the CS4 Windows and allow it to go through? Would I need to get on the phone with Customer Service and have them pull strings to get it going?
Is there anything else that I am missing?

I called again and spoke to a different agent. He informed me that license do indeed cross over, but not for CS4. Apparetly, only current versions cross over. In order for my license of CS4 cross over, I have to spend $649 to upgrade to CS5.5, then call back and have them walk me though the transfer procedure, as there are codes that I will need from them in order to install.
I also asked if I could purchase any Mac upgrade from the local store, or if I needed to purchase from the website. He said the local store purchase will be fine. He never mentioned anything about destroying my CS4 media either. Maybe they will spring that on me when I call next?

Upgrade windows - mac

I have a Windows PS 5.5 extended version. Now I've got a MacBook an would like to do an Upgrade to the Mac PS 6 extended version. Is this possible? How? Thanks!

Simply order the upgrade and pick the option to change platforms. Refer to this for more info:
Order an Adobe product platform swap or language swap
Mylenium

Upgrading Windows XP to Windows 8 on my Mac

I currently run Windows XP on my Mac. I recently upgraded to Mountain Lion, only to discver that Windows XP doesn't work with Mountain Lion. My question: Am I able to upgrade to Windows 8? Or will it not recognize that I already have Windows XP to even be able to upgrade from? The reason I ask is I cannot even access Windows at all. So my fear is, if I buy an upgrade, is there anything to upgrade since the Mac isn't even recognizing it anymore? Or do I need to buy the full Windows 8 and just install from scratch? Thanks for any advice because I am clueless.

Ok, well forget Windows 8. How about Windows 7? I just need to get a version of Windows that works with ML because I have programs that are Windows-based. I just don't know if it's too late to buy an upgrade since it's no longer even recognizing the Windows at all. Do I buy the upgrade or the full version of 7?

I am using Elements 12 trial on an old windows 7 PC and wish to purchase the license. If I upgrade to a Mac OSX in the near future, will I have to repurchase the license?

I am using Elements 12 trial on an old windows 7 PC and wish to purchase the license. If I upgrade to a Mac OSX in the near future, will I have to repurchase the license?

If you think you want to use PSE on both platforms buy the boxed version, which comes with a serial number that works in both. Downloads have single-platform serial numbers. But at this time of year I don't think I'd buy PSE till the trial runs out.

How should an application developer handle Adobe AIR upgrades on Windows and Mac?

Hi,
My questions concern Windows 7 (and later) and Mac OS X:
Is Adobe AIR upgraded automatically? In other words, by default (if the user does not uncheck something during installation), is there a service/polling mechanism that checks for a new version of Adobe AIR and recommends an update to the user?
What happens if a user has an older version of Adobe AIR installed, and my application requires a more recent Adobe AIR version? Do I, as an application developer, have to do something or is it handled by Adobe AIR automatically?
Have Adobe AIR introduced many backward compatibility issues in the past? Is it possible for a user to have multiple versions of Adobe AIR installed at the same time? Can I, as an application developer, specify that this exact version of Adobe AIR is needed by my application?
If there sometimes are backwards compatibility issues with Adobe AIR. Is there a way for me as an application developer to try out a new version before it is released to the normal users? In other words, is there a way for me to make sure that my application works with the next version of Adobe AIR before it is released by the normal channels to the general user base?
Is there something else which should be taken into consideration when it comes to Adobe AIR upgrades and versioning issues?

Well we would suffer especially much from two of the drawbacks listed at Packaging a captive runtime bundle for desktop computers:
The AIR in-browser API for installing and launching an AIR application from a web page is not supported
AIR update API and framework are not supported
We are using the Air application as a solution for printing, which is invoked using the AIR in-browser API when the user clicks the "Print" button. I would guess the route to make it work with a captive runtime (which was something new to me), which I see as a normal stand alone application, would be to register a specific MIME type with the OS and each Web browser which is handled by our print application. And let a file of our new MIME type contain the information passed in the in-browser invocation at the moment. That would trigger the application when a user clicks Print.
We also use the AIR update API to update our application. Being without it means that we would need to create our own update mechanism.
These two paths to handle the given drawbacks above would mean a lot of work for us. Especially as we want to support both Windows and Mac. It might be worth it if the answers to my questions in the original post indicates that we can expect another type of problems instead.
I am still interested in answers to my original questions. But we will certainly take the captive runtime approach into consideration. As I didn't know about it, I really appreciate your answer!

Cross upgrade Windows CS3 to Mac CS4.

Hello,
I am new in this forum.
I want to upgrade my old Window CS3 to Mac CS4. Does anybody here had this kind of upgrade? If yes. How long did take you to get the upgrade from the customer service?

I have a good friend who wanted to crossgrade Adobe's applications from Windows to Mac. Here's a quote:
Our senior editor, Kathleen, has been trying to do a platform change/upgrade request on our CS3 Production Bundle since APRIL, and has been getting nothing but a runaround from the published customer service entities. Two case numbers, 8 phone calls, promised call backs from supervisors that never appear, lost faxes, the eternal circle of handoffs (you need to talk to sales/no, sales can't help you, please talk to customer service/wash, rinse, repeat) --- you name it, and not one helpful person in the mix. It's been two and one half months. Meantime, they have our shipping money and we have an outdated bundle for the incorrect platform for our current needs.
Honestly, I'm not inclined to bash a company's support without being given good reason, but this has to be one of the most frustrating experiences I've seen with any tech company, anytime. In my editing career I've never had to make a posting like this. Can anyone point us in a better direction, or if you have a contact behind the "hold-music curtain", forward them this email.
This was published on June 29th, 2009.
Here was the solution, which was posted July 9th, 2009:
Longtime list friend L. W. had the best suggestion though -- he forwarded my complaint to his friend Simon, a top executive in charge of video/film (dynamic) media applications at Adobe. I'm happy to say that the attitude towards customer service at this level is excellent, and within hours Simon initiated a review of our case which resulted in our getting the long-promised software yesterday -- and this case has started a dialogue within the company to avoid problems like this in the future. I think this proactive approach to accountability at the highest levels says good things about Adobe for the future. Thank you, Simon. The business world needs many more like you.
Apparently Simon was not able to make any real changes inside the Adobe Support bureaucracy...

I have recently purchased a hybred 750GbHDD as an upgrade for my MAC Book Pro (Intell Version) I have a boot camp partition to the original 500GB HDD. How can I expand both partitions to fit the new drive?

I have recently purchased a hybred 750GbHDD as an upgrade for my MAC Book Pro (Intell Version) I have a boot camp partition to the original 500GB HDD. How can I expand both partitions to fit the new drive?
I have tried bootcamp and have had no luck due to the fact that boot camp doesn't see the additional HDD space of 250Gb. What am I not doing?

Ouch, well there is a problem.
This is the stack of partitions on your old drive
EFI (hidden)
Lion (50GB say)
Bootcamp (50GB say)
Lion Recovery Partiton (hidden)
This is the same stack on your new drive imaged from the old one.
EFI (hidden)
Lion (50GB say)
Bootcamp (50GB say)
Lion Recovery Partiton (hidden)
Emtpy Space (100GB say)
This is what you want
EFI (hidden)
Lion (100GB say)
Bootcamp (100GB say)
Lion Recovery Partiton (hidden)
EFI has to be at the top of the drive and Lion Recovery has to be at the bottom of the drive.
And you only have four partitions.
You can't move the Lion Recovery Partition or Bootcamp partiton, however you can expand the Lion Partition into empty space below it. (but can't delete or move the Lion Recovery partition)
Your Duplicator duplicated perfectly, too perfectly Likely would work with same sized drives/partitions.
This is what your going to need to do.
You need to move the Bootcamp partition to a blank external drive using WinClone and disconnect. This is so you have two backups of it. (one on your old 500GB drive)
You will need a drive enclousre or IDE/SATA to USB adapter cable for the older 500GB drive and option key boot from it. (some enclosures can't be booted from so check first Other World Computing is good place to ask)
Download the free Carbon Copy Cloner, grab any new files off the new 750GB internal drive to the old 500GB your booted from.
Open Apple's Disk Utility and Erase with Zero option the entire internal 750GB drive and let it rip, this will map off as many bad sectors and improve reliability.
Now use Carbon Copy Cloner to clone the 500GB Lion + Lion Recovery Partitions to the internal 750GB, it will "fix" things and place Lion Recovery at the bottom of the drive where it belongs, give all the extra space to OS X Lion.
Next your going to have to follow WinClones instructions to restore your Bootcamp, likely you will have to recreate the Bootcamp partition first (in Bootcamp) to the size you want and then clone. Likely Winclone may "fix" Windows to recognize it's in a new larger partition now. I don't know you'll have to check as I haven't used it.
When Bootcamp creates the partition it will place it near the bottom next to the Lion Recovery Partition.
As you know you will have to re-validate Windows with Lord Redmond or it expires as you changed the hardware.

HT2497 Is there anyway I can upgrade my Power Mac G5-Mac OS X 10.5.4 to Intel Mac.

I have Power Mac G5-Mac OS X version 10.5.4 and has just upgraded it to version 10.8
I there anyway I can upgrade it Intel Mac so that I can install windows and Mac.
nana

No.
(70485)

HT4818 I want to have an exFAT parition in addition to the Mac OS X and Windows partition. If I create it before running BootCamp, it wants me to delete it. If I create it in either Windows or Mac OS X afterwards, I can no longer dual boot.

I want to have an exFAT parition in addition to the Mac OS X and Windows partition. If I create it before running BootCamp, BootCamp wants me to delete it before continuing. If I create it in either Windows or Mac OS X after running BootCamp and installing both OSes, I can no longer dual boot. What is the magic sequence to get this to work?

I've got the same quandary.
After upgrading my hard drive to a Momentus XT Hybrid and doing a clean install of Mountain Lion, I was surprised that I couldn't format partitions separately and then restore from my clone of the old Windows 7 Partition. I found that I had to use the BootCamp Assistant to manage it all, which essentially meant getting rid of the partitions and starting again...
I now can't get my Windows / BootCamp partition to boot, after adding a 3rd, ExFat, partition, when it was working perfectly fine before. I just get a lot of dos booting failures and a final message that "No boot device is available, press Enter to continue".
See the attached message, that I get when trying to boot the bootcamp partition, through Parallels 7; which also worked perfectly fine before.
Be good to know if there is a work around this in Mountain Lion as, if not, I'm thinking I might skip Bootcamp altogether and just install a machine drive via Parallels. As suggested here:
http://forums.macrumors.com/showthread.php?t=1420754
I might even keep the virtual windows machine on a separate hard drive and then I'll have no need for the ExFat partitions altogether as that was designated for sharing between Windows and Mac.

Reviews for ATI Radeon HD 4870 Graphics Upgrade Kit for Mac Pro?

There's no review at the Apple Store on this [ATI Radeon HD 4870 Graphics Upgrade Kit for Mac Pro (Early 2009 or Early 2008)|http://store.apple.com/us/product/MB999ZM/A?fnode=MTY1NDA5OQ&mco=NDE4NDMx OA]. Googled and found nothing related to the Mac kit. Mostly PC based.
Should I consider this card? I need a spare/replacement graphics card for my Mac Pro (early 2008). The NVIDIA GeForce 8800 GT card has failed me twice.

Just came out on barefeats:
http://www.barefeats.com/nehal14.html
Shows new drivers with 285, also compares 4870.
If you play a lot of games on the windows side, you might also want to consider the 4890. I has recently became flashable (if you're into that kinda thing). It has a lot more leeway to be overclocked. Close to (or if your lucky) hitting the 1 Ghz core clock speed, gives very close comp to the 285, and at fraction of the price. You can get an XFX 4890 on newegg for $195.

Acrobat 9 Pro - switching from Windows to Mac

Hello,
I have a registered copy of Adobe Acrobat 9 Pro for Windows and now use iMac (no CD Rom so require download) & Macbook Pro, since early 2013. How might I acquire a compatible upgrade, so as to continue to use my Acrobat Pro on my new machines? I have my Acrobat 9 Pro Serial Number.
I also pay a monthly Photoshop Creative Cloud subscription which is current to May 24 2014 - 2 months left until end of my 12 month contract.
Would appreciate any advice.
Di Nichol

especially check the section about 'cross-grades': http://prodesigntools.com/move-adobe-cs5-between-computers-or-windows-to-mac.html

Exclamation mark appears instead of photo. Recently upgraded from i mac to Macbook air and all was transferred over. I have run all the repair and rebuild functions in iphoto. Any other solution?

Exclamation mark appears instead of photo. Recently upgraded from i mac to Macbook air and all was transferred over. I have run all the repair and rebuild functions in iphoto. Any other solution?

Since iPLM failed to help try the following:
Starting over from scratch with new library
Start over with a new library and import the Originals (iPhoto 09 and earlier) or the Masters (iPhoto 11) folder from your original library as follows:
1. Open the library package like this.
2. Launch iPhoto with the Option key held down and, when asked, select the option to create a new library.
3. Drag the subfolders of the Originals (iPhoto 09 and earlier) or the Masters (iPhoto 11) folder from the open iPhoto Library package into the open iPhoto window a few at a time.
This will create a new library with the same Events (but not necessarily the same Event names) as the original library but will not keep the metadata, albums, books slideshows and other projects.
Note: your current library will be left untouched for further attempts at a fix if so desired.
OT

Windows with Mac-basic questions

I had been using a my Mac for work; then switched to my notebook PC (Dell, D630) . That becuase I had to use outlook and ACT and a few other programs that are work related.
I would like to update my MacBook to Leopard, and use boot-camp to run Windows when I am on the road etc,or in office mainly to get access to read & do emails and ACT databases while off line.
Can someone assist with following Questions:
1. What do I need to do to update my Macbook. What is recommended memory to support this?
2. After Leopard upgrade, what do I need to do next?
3. If I instal windows 2000, do I have to install windows office too? ie when I am running windows, I need windows office, Outlook etc, etc. ? Is there any degradation of speed or features?
4. If I am in Windows and, for example, I simply download from a received e-mail, an attached MS Word file to store in a Document folder, do I have two folders (one when with Mac OS; the other with Windows? . If I save a doc when the Windows environment, and then later reopen to Mac envioronment , can I still easily get at that Word doc in that common folder? And Vice versa, if I am working, say in Mac Word and I save a file to 'Folder A', if I then later switch & re-open to Windows environment on my Mac at work (example) can I see & get to 'Folder A '.
Thanks,

IBoughtaMac wrote:
1. If I load MS Exchange on Mac and run on my MacBook when in the Window XP environment, can I get to MS Exchange as I normally do on notebook PC, does it function in this situation ? Any experience with that?
I presume you mean install Outlook.
Generally Exchange has to be installed on a Windows Server.
When running Windows XP on a Mac in Boot Camp, it is the same (well a little faster) as a Windows PC.
Virtually everything you can do on a Windows PC you will be able to do on a Mac running Windows.
Outlook will install, run and can be configured to work with an Exchange server with no problems.
2. Ditto , ACT. Can I use ACT if I load the application? Any experience with that?
No idea what ACT is.
But if it runs on Windows then it can run on a Mac running Windows.
3. Can I use MS Explorer when under the Windows environment (on the Mac). Limitations?
Yes, no limitations.
If it runs on Windows then it can run on a Mac running Windows.
4. Assume I am in Windows on Mac via Boot Camp. Assume I have MS word etc for Windows . Lets say I get an e-mail with an attached word file or whatever doc. If I then save it to say, ' My office work ,Folder A'. Close the Window environment, and Open Mac , can I get to same folder & open same doc?
Yes, if the Windows partition is FAT32, you will be able to make and save changes.
If the partition is NTFS then you will only be able to read the Word file.
Note when running Windows you can not read the Mac partition unless you have third party tools.
I did get a reply about this item (no. 5) but it had buzz words such as NTFS and FAT VOL, I dont understand that,sorry,
A hard drive (the disk) in order to work with an operating system needs to be formatted.
Windows can use two formats, one called FAT and one called NTFS.
Generally NTFS is preferred when running Windows, but FAT is more compatible with OS X for reading and writing files.
iFelix

Switching from Windows to Mac CS5 Master Collection

I have purchased CS5 Mastercollection for windows. However I have switched my machine from a windows to Mac. I need to re install the Program over to the mac system. I am unable to download the CS5 master collection as it is no longer available on adobe website. How do I go about it?
Thank you for your help.

Welcome to the forum.
Normally, when one changed platforms with Ps, Adobe called that a "cross-grade," and the price to do so was about equal to the "upgrade price." As Ps CS 6 is sort of in limbo, since the release of the CC (Creative Cloud) subscription license model, I am not sure what Adobe is doing about upgrades, or cross-grades, and from CS 5.
With the CC model, there is no platform differentiation, regarding the license - one can use Ps CC on either a Mac, or PC (or one-each). Not so with the perpetual license of Ps CS 6.
I would contact Adobe Customer Support and inquire what your upgrade/cross-grade path might be. It could well be that the best "deal" would be the CC license.
Good luck,
Hunt

Upgrade Windows to Mac

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