Upgrade WLC 5508 IOS 8.0.100

Hi
I wan to upgrade the IOS version on WLC 5508, but I do not is recommended,
Can you help me is recommended upgrade for this version?.
The apple devices have a problem with retry authentication constantly
regards

After WLC upgrade to 8.0.100 [ not in HA mode], the AP seem to be dropping out and reconnect using the fallback to IP- inspite of the statically configured IP on the AP
Running Outdoor mesh AIR-CAP1552E-N-K9 on WLC 5508
(Cisco Controller) >show boot
Primary Boot Image............................... 8.0.100.0 (default) (active)
Backup Boot Image................................ 7.6.101.2
=========
Last AP disconnect details
- Reason for last AP connection failure.................... The AP has been reset by the controller
- Last AP disconnect reason................................ Unknown failure reason
Last join error summary
- Type of error that occurred last......................... Lwapp join request rejected
- Reason for error that occurred last...................... No Mwar payload found in join request
- Time at which the last join error occurred............... Dec 03 00:05:26.114
AP disconnect details
- Reason for last AP connection failure.................... The AP has been reset by the controller

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Anchor mobility configuration getting lost in wlc 5508 ios code 7.4.100.0

It is observed that in WLC 5508 , ios 7.4.100.0 , mobility anchor configuration on wlan is getting lost . we configure anchor ip address on guest wlan > mobility anchor > Switch IP Address (Anchor).
We have configured the template on NCS 2.0 to push the anchor mobility ip address on all WLC
Has anyone oberved this behavoiur. We have more than 100 WLC , and everyweek mobility anchor configuration is lost on some WLC having code 7.4.100.0.

I am having this exact same problem. I am running 7.3 on 5508 WLC. My remote site LAP's are using Flex (HREAP). The initial access point that my laptop associates to connects with no problem, as soon as I wander out of range of the initial LAP and into the area of another access point, I lose data connectivity. The was validated like the original post as I start a constant ping on the LAN and watch as the ping latency increases and then ping replies stop. The only way to correct the problem is resetting of the wireless adapter on the laptop. Side note my DroidX has no problem wandering from AP to AP.
Laptop: Windows 7 32bit
I then returned to my home site and test where I have a secondary controller and the LAP's are configured for local mode, no problems roaming from access point to access point. Validated with constant ping test. The pings drop for a second and re-
continues as the laptop reconnects.
**Edit: I am going to try the removing the DHCP Addr. Assignment required option, and report that back to the TAC engineer.
Message was edited by: Michael Dunki-Jacobs
**Edit Solved:***
The problem is in deed solved by turning the "DHCP Address Required" but why?

Upgrade WLC 5508 Ver. 7.0.98.0 to Ver 7.6.110.0

i will upgrade WLC 5508 Ver 7.0.98.0 with License 50 AP. to Ver 7.6.110.0 will it ask to install license ?

No, It will not ask for again.
Just upgrade the software.
Regards
Dont forget to rate helpful posts

Upgrade WLC 5508 to 7.4.121.0 problem

After I upgraded WLC 5508 from 7.2.111.3 to 7.4.121.0, all 3602i APs don't associate with the controller. All APs were working/associating with controller on 7.2.111.3 at same setting. IP address of APs are setup as DHCP.
The error message is "AP couldn't get IP address".
Any one has this type of problem when you upgrade WLC 5508 from 7.2.111.3 to 7.4.121.0.
Thanks,

Hi,
This doesn't look like software issue.
You have to check why the APs are not able to get ip address. Try connecting a PC to a swtich port where one of these APs are connected and see if you are able to get IP on PC.
Also check if the DHCP server is reachable and if there are IP address in the pool assigned for APs.
HTH,
Thanks & Regards,
Ishant
*** Please rate the post if you find it useful ***

Wlc 5508 ios upgrade in ha mode

I am having 2 wlc 5508 in HA mode, and want to upgrade ios from 7.5 to 7.6
Current IOS file status in primary and secondary.
Primary WLC IOS : AIR-CT5500-K9-7-5-102-0.aes
Standby WLC IOS : AIR-CT5500-LDPE-K9-7-5-102-0.aes
HA WLC ios upgrade procedure is when we upgrade ios in primary wlc it will push to standby wlc and if earlier ios version match it will accept it.
ISSUE : If you check in wlc status detail I have given upper both has same ios version but IOS file are different and currently in HA mode and working.
Now I am trying to upgrade IOS it is not allow me to upgrade it.
Giving below error :
TFTP receive complete... extracting components.
Checking Version Built.
Image version check passed.
Informing the standby to start the transfer download process
Waiting for the Transfer & Validation result from Standby.
Standby - Standby receive complete... extracting components.
Standby - Checking Version Built.
Standby - Image version check passed.
Standby - Transfer failure : Upgrade from non LDPE to LDPE software is not allowed.
Please download AIR-CT5500-K9-x-x-x-x.aes image instead.
Transfer & Validation on Standby failed.
Transfer download failed both on Active & Standby, Please retry download
(Cisco Controller) >
Please suggest how I can upgrade IOS in HA mode.

Primary WLC IOS : AIR-CT5500-K9-7-5-102-0.aes
Standby WLC IOS : AIR-CT5500-LDPE-K9-7-5-102-0.aes
This won't work and you'll see from the error message. Your standby WLC has a particular firmware loaded with LDPE enabled. So first, you need to answer if you need LDPE or not.
Both firmwares has to match, including LDPE. If you need LDPE, the your primary has to be loaded with LDPE before you can proceed. If you don't need LDPE, then you need to downgrade the secondary to non-LDPE version before you can proceed.

WLC 5508 with 7.4.100.0 software

Hi All,
One of my client has a wireless setup with WLC 5508 and 1142N APs. It was running with a good coverage for access points when WLC was running with 7.0 software version. Last week I upgraded the software to latest 7.4.100.0 version. After that the coverage of APs are very low.
Can someone help me regarding this issue.
Thanks
Sadiq

I didn't have coverage issues per say, but my 1142 APs kept disassociating randomly
TAC suggested running these commands. Which has stopped the APs leaving the building.
> config 802.11a disable network
> config 802.11a 11nSupport a-mpdu tx priority all disable
> config 802.11a 11nSupport a-mpdu tx scheduler disable
> config 802.11a enable network
> config 802.11b disable network
> config 802.11b 11nSupport a-mpdu tx priority all disable
> config 802.11b 11nSupport a-mpdu tx scheduler disable
> config 802.11b enable network
Aggregation is the process of grouping packet data frames together rather than transmitting them separately. Two aggregation methods are available: Aggregated MAC Protocol Data Unit (A-MPDU) and Aggregated MAC Service Data Unit (A-MSDU). A-MPDU is performed in the software whereas A-MSDU is performed in the hardware.
Disables the 802.11n-5 GHz A-MPDU transmit aggregation scheduler.

Upgrade WLC 5508 to ver 7.5

hi,
I need upgrade a WLC 5508 to ver 7.5. we have aironet 1242 AG y 1131 AG and I dont see any ver AP to join
please, are there IOS to do these?
thanks
RAHA
[email protected]

Below AP models supported by WLC 7.5.x software. (see the below release note for detail)
Cisco 1040, 1130, 1140, 1240, 1250, 1260, 1600, 2600, 3500, 3500p, 3600, Cisco 600 Series OfficeExtend Access Points, 700 Series, AP801, and AP802
http://www.cisco.com/en/US/docs/wireless/controller/release/notes/crn75.html
AP will get updated image from WLC once you upgrade controller software to 7.5.x
HTH
Rasika
**** Pls rate all useful responses ****

Upgrade WLC 5508

I'm trying to upgrade my Cisco WLC 5508 with 125 AP's from 7.0.116 to 7.4.110, so it can support the new AIR-CAP2602 and the old AIR-LAP1142 at the same time, but for some reasons the AP's will not accept the new software.
(Cisco Controller) >show boot
Primary Boot Image............................... 7.0.116.0 (default) (active)
Backup Boot Image................................ 7.4.110.0
I have tried to predownload the new image to all AP's from the WLC, and it sucses, but the predownloaded image was not copied into the Backup image.
(Cisco Controller) >show ap image all
Total number of APs..............................   125
Number of APs
        Initiated........................................... 0
        Predownloading................................ 125
        Completed predownloading................ 0
        Not Supported.................................. 0
        Failed to Predownload....................... 0
                                                 Predownload     Predownload
AP Name            Primary Image Backup Image   Status          Version        Next Retry Time Retry Count
AP-xx-01               7.0.116.0      7.0.116.0      Complete        7.4.110.0      NA               NA
When I then re-boot the WLC on the new software (7.4.110), the AP's just show up in the GUI as "downloadning" and the the AP's re-boot. This going on and on, so I had to force the WLC to reset on the old software (7.0.116).
I think my problem is, that the AP's have the same image atached to both Primary and Backup, so my question is:
How do I clear the information about the Backup image in the AP's and downlod the new image to the AP's?
Can I ftp/tftp the new image direct to the AP's and Then do any configurations at the AP's to make it the Backup image?
THX Frank

Hi Frank,
(Cisco Controller) >show bootPrimary Boot Image............................... 7.0.116.0 (default) (active)Backup Boot Image................................ 7.4.110.0
Since your controller backup image is 7.4.100.0, when you pre-download the image to AP use the following ("backup" keyword instead of "primary")
(Cisco Controller) >config ap image predownload backup all
Then check "show ap image all" to confirm that new image version shown as pre-downloaded image version in your APs.
Then you can go ahead & swap the image on all your APs using
(Cisco Controller) >config ap image swap all
Then you can change the boot image on WLC to pointing to 7.4.110.0 & reset your controller.
(Cisco Controller) >config boot backup
(Cisco Controller) >show boot
Primary Boot Image............................... Code 7.0.116.0 (active)
Backup Boot Image................................ Code 7.4.110.0 (default)
(Cisco Controller) >reset system
Let us know how it goes
HTH
Rasika
**** Pls rate all useful responses ****

Unable to upgrade WLC 5508 using 7.4 IOS

while trying to push the new Software to a WLC i am getting error as mentioned.
(Cisco Controller) >transfer download path .
(Cisco Controller) >transfer download filename AIR-CT5500-K9-7-4-110-0.aes
(Cisco Controller) >transfer download start
Mode............................................. TFTP
Data Type........................................ Code
TFTP Server IP................................... x.x.x.x
TFTP Packet Timeout.............................. 6
TFTP Max Retries................................. 10
TFTP Path........................................ ./
TFTP Filename.................................... AIR-CT5500-K9-7-4-110-0.aes
This may take some time.
Are you sure you want to start? (y/N) y
TFTP Code transfer starting.
TFTP receive complete... extracting components.
Sanity check failed on file. The file was not downloaded completely! --- > What does this mean
TFTP Failure while storing in flash! (0)
the Size of file matches with Cisco and i am not sure how to check the MD5 on this file.
ftp> put c:/Intel/AIR-CT5500-K9-7-4-110-0.aes
ftp: 119537036 bytes sent in 921.35Seconds 129.74Kbytes/sec.
MD5: 4f30835b2170487c77ac23362dc8587d
Can anyone suggest why we are getting this.

That error is usually because the file was corrupt when I have seen it in the past. Download an MD5 checker and verify the MD5 that is listed in the download when you hover your mouse over the file name.
http://m.download.cnet.com/MD5-Checker/3000-2092_4-10410639.html
Like Leo mentioned, make sure your tftp supports large files. I use 3cdeamon
Sent from Cisco Technical Support iPhone App

Questions for upgrade WLC 5508

I need to update a 5508 WLC 7.2.103 to a version that supports the Access Point 2600 model, but the WLC administer it with a WCS version 7.0.230, which is the next version of software that supports the Access Point 2600 model and if that version is compatible with the WCS that I have?

Depending on what code version you require on the WLC, here is a matrix that will explain wht versions are compatible.
http://www.cisco.com/en/US/docs/wireless/controller/5500/tech_notes/Wireless_Software_Compatibility_Matrix.html
If you stay with v7.2.103.0, then you need NCS 1.1.0.58. Prime Infrastructure replaces both WCS and NCS so you might look at the upgrade from WCS to Prime Infrastructure.
Thanks,
Scott
Help out other by using the rating system and marking answered questions as "Answered"

WLC 5508 Release 7.4.100.0 RADIUS PROBLEM

Hi,
Previously I was using 7.0.116.0 and there was no problem on Radius Authentication.
Client uses secure V2
After upgrading 7.4.100.0 Radius Authentication Successfull,
but Secure V2 continuously opens login page
Thanks

(Cisco Controller) >show wlan 2
WLAN Identifier.................................. 2
Profile Name..................................... Eduroam
Network Name (SSID).............................. eduroam
Status........................................... Enabled
MAC Filtering.................................... Disabled
Broadcast SSID................................... Enabled
AAA Policy Override.............................. Disabled
Network Admission Control
Radius-NAC State............................... Disabled
SNMP-NAC State................................. Disabled
Quarantine VLAN................................ 0
Maximum number of Associated Clients............. 0
Number of Active Clients......................... 48
Exclusionlist Timeout............................ 60 seconds
Session Timeout.................................. 1800 seconds
CHD per WLAN..................................... Enabled
Webauth DHCP exclusion........................... Disabled
Interface........................................ eduroam_1
Multicast Interface.............................. Not Configured
--More-- or (q)uit
WLAN ACL......................................... unconfigured
DHCP Server...................................... 10.0.15.1
DHCP Address Assignment Required................. Disabled
Static IP client tunneling....................... Disabled
Quality of Service............................... Silver (best effort)
Scan Defer Priority.............................. 4,5,6
Scan Defer Time.................................. 100 milliseconds
WMM.............................................. Allowed
WMM UAPSD Compliant Client Support............... Disabled
Media Stream Multicast-direct.................... Disabled
CCX - AironetIe Support.......................... Enabled
CCX - Gratuitous ProbeResponse (GPR)............. Disabled
CCX - Diagnostics Channel Capability............. Disabled
Dot11-Phone Mode (7920).......................... Disabled
Wired Protocol................................... None
IPv6 Support..................................... Disabled
Passive Client Feature........................... Disabled
Peer-to-Peer Blocking Action..................... Disabled
Radio Policy..................................... All
DTIM period for 802.11a radio.................... 1
DTIM period for 802.11b radio.................... 1
Radius Servers
   Authentication................................ 193.140.164.5 1812
--More-- or (q)uit
   Accounting.................................... Disabled
   Dynamic Interface............................. Disabled
Local EAP Authentication......................... Disabled
Security
   802.11 Authentication:........................ Open System
   Static WEP Keys............................... Disabled
   802.1X........................................ Disabled
   Wi-Fi Protected Access (WPA/WPA2)............. Enabled
      WPA (SSN IE)............................... Disabled
      WPA2 (RSN IE).............................. Enabled
         TKIP Cipher............................. Disabled
         AES Cipher.............................. Enabled
                                                               Auth Key Management
         802.1x.................................. Enabled
         PSK..................................... Disabled
         CCKM.................................... Disabled
         FT(802.11r)............................. Disabled
         FT-PSK(802.11r)......................... Disabled
FT Reassociation Timeout......................... 20
FT Over-The-Air mode............................. Enabled
FT Over-The-Ds mode.............................. Enabled
CCKM tsf Tolerance............................... 1000
--More-- or (q)uit
   CKIP ......................................... Disabled
   Web Based Authentication...................... Disabled
   Web-Passthrough............................... Disabled
   Conditional Web Redirect...................... Disabled
   Splash-Page Web Redirect...................... Disabled
   Auto Anchor................................... Disabled
   H-REAP Local Switching........................ Disabled
   H-REAP Local Authentication................... Disabled
   H-REAP Learn IP Address....................... Enabled
   Client MFP.................................... Optional
   Tkip MIC Countermeasure Hold-down Timer....... 60
Call Snooping.................................... Disabled
Roamed Call Re-Anchor Policy..................... Disabled
SIP CAC Fail Send-486-Busy Policy................ Enabled
SIP CAC Fail Send Dis-Association Policy......... Disabled
Band Select...................................... Disabled
Load Balancing................................... Disabled
Mobility Anchor List
WLAN ID     IP Address            Status

Upgrade WLC 5508 to 7.3x or 7.4x?

Hi Community,
In order to enbale HA SSO on our two 5008 WLC's, I plan to upgrade them to 7.3 / 7.4 (currently 7.2)
Right now 7.3.112.0 is the latest release. We do not have any 1600 series AP's, which requires 7.4.
So here's my question..any reason going for 7.4 directly..or not going for it?
Thanks for your thoughts/input,
Stefan

There are a lot of open bugs in both versions which is the problem. We have had customers go from the 7.3 to 7.4 then to the latest 7.3 and they still have HA issues. We have had a few just get rid of the HA and go with the normal two WLCs with license model. Since many have hit different bugs, I can't really tell you which one pisses them off more.
Sent from Cisco Technical Support iPhone App

Upgrade wlc to 7.4.100.60 AP3600 crash

Hi,
I have in a LAB and wlc 5508 with V7.4.100.0 working with 3 lap 1242 and tow 3602, I made the upgrade to the new version 7.4.100.60 the wlc is OK, but the 3600 neve came up, I consol them and was in a "ROMMON"
AP:
I had to upload the image because the ap send an error with the image. then I tried to join the 3600 again with the wlc and when the wlc downloads the new image to the access point, the AP crash again.
Do you know why is this ??
thanks

Hi,
I do not have the crash info, I download the firmware into the wlc again, I try to join the AP and works OK, I think the upgrade in the wlc was kind of corrupt.
Now it is working good.
thanks

Wlc 5508 inaccessible after upgrade to version 8

dear all,
I have a problem after upgrading wlc 5508,
at first after upgrade everything works fine, but while waiting for APs to rejoin, wlc suddenly inaccessible either via SSH, telnet or console
I have restart the wlc with no luck
LED indicator for SYS and ALR are off
any suggestion will be highly appreciated
thanks
regards

If the appliance failed in the first month after delivery, you might be able to squeeze off an RMA.
If the appliance failed in the first year after delivery, I don't care what is written in the "warranty", you can't do anything until you have a valid Service Contract.

Webauth page on WLC 5508

Hi ,
I need to download a login banner page on our WLC 5508 version 7.4.100.60 but i am getting error and the logs is showing the following :
*TransferTask: Sep 11 11:05:04.248: #CLIWEB-3-BUFFER_TOO_LONG: cli_web_api.c:3240 Buffer for Login Banner too long (max = 1296 chars).
My FTP is working fine since i have upgraded the version using it and the .tar file which i am trying to upload is 50K can any body help on this please

Mohammad,
Typically, login banners are .txt files. Please ensure the file that you are uploading is a .txt and not a .tar.
If you are unsuccessful in uploading the file through the Web GUI, might I suggest that you try it through CLI? Sometimes transfers just seem to work better through CLI.
Just in case you have any questions on the CLI transfer, I have this link for your reference:
www.cisco.com/en/US/docs/wireless/controller/7.0/configuration/guide/c70mfw.html#wp1132285
This is the Configuration Guide for the WLC.
Please let me know if this fixes your issue. If it does, please rate this answer and mark your question as Answered.
Charles Moreton

Upgrade WLC 5508 IOS 8.0.100

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