Upgraded and now can't play anything in my library or in the store preview

So I upgraded to 6.0.1.3 and then found that none of my songs in the library would play and nothing in the music store can be previewed.
A sad situation over the festivities and grateful for any help
Happy New year to all readers
Vaio   Windows XP Pro  

I took the drastic step of reformatting the drive. You need a day to do it for back up of all your files, planning how to reload the software, and of course an operating system disk. Luckily I had that as the recovery disks didn't work. You also need to know where to get the drives when the recovery disks don't work and the sony download taxi did the trick.
Vaio   Windows XP Pro  

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