Upgraded and now I can't access my photos.
iPhoto and pictures are gone and nothing is in the new Photos. I'm on a desktop and nothing shows up on any of my other devices.
Apply the two fixes below in order as needed:
Fix #1
1 - launch iPhoto with the Command+Option keys held down and rebuild the library.
2 - run Option #4 to rebuild the database followed by Option #1 if necessary.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
1 - download iPhoto Library Manager and launch.
2 - click on the Add Library button and select the library you want to add in the selection window..
3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the Library ➙ Rebuild Library menu option.
4 - In the next window name the new library and select the location you want it to be placed.
5 - Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
OT
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II've just replaced my internal hard drive for my desktop because it failed And installed Yosemite. I had an external hard drive but it had Mavericks and now I can't access my old iPhoto. What can I do?
backup your iPhoto and install iPhoto 9.6 - if you had iPhoto '08 or earlier then you need to download and run the iPhoto library before launch iPhoto 9.6
If that does not help then you actually need to tell us information and details - like version of iPhoto. exactly why you can not access your photos and any message you got
LN -
I did the upgrade and now I can't load my photos to my computer
I did the ios 8.0 upgrade and now I can't move my to my computer
That happen to me as well. The photos multiplying up to 2400 photos from 800 is what burned me.
Hook the usb cable up and back them up to a folder on your computer. iTunes has a kind of limitation at least it did when I attempted to move via that route.
After I copied them I simply wiped the photos and videos off my devices ( I have more than one) and it is much better now.
That issue may be at http://www.apple.com/support
Look under iOS 8
Good Luck -
Mozilla upgraded, and now I can't access my recent downloads
Hi, I have spent hours working on a document that I opened from an attachment. I stupidly just hit control s instead of saving. Now, it isn't in my downloads or my temp internet folders, and the file won't open from recent downloads/Control j. Firefox upgraded just after I closed the document.
Is it really gone????Contact support by phone, web chat or web form and have them manualyl correct the information.
Mylenium -
I have just upgraded to 10.8 on my macbook pro and now I can't access itunes, videos and there is no sound - anyone help?
It is an old macbook pro probably 6yo with the back lit keys - not under applecare anymore obviously. I downloaded the upgrade last night which took quite a while longer than it should have.
Anyone else experienced this and can suggest something? many thanks JoRun Software Update, wait till all the updates have finished downloading then restart the mac.
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Im traveling abroad and while I have refused the IOS7 upgrade my iPad is now lock. The display only reflecting iTunes and the USB cable images. Now I can not access my photos and or my email. Anyway I can reset without connecting to my computer?
penny175 wrote:
Anyway I can reset without connecting to my computer?
No. Not without access to a computer running iTunes. You do want to use your own computer so that you can restore from your backup and sync your own content back from iTunes. -
I upgraded to iOS 6.1.3 and now I can't access gmail
I upgraded to iOS 6.1.3 and now I can't access gmail- it tells me that the connections to the outgoing server stmp.gmail.com failed. Additional outgoing mail servers can be configured in Settings>Mail, Contacts, Calendars
Anyone else have that problem? What should I do?iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Setting Up An eMail Account
http://support.apple.com/kb/ht4810
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
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Cheers, Tom -
I just installed the ios6 on my iPhone 4s and now I can't access my app store and the app passbook will not connect to the app store either. What do I need to do to get this working
Me too!! It's blank in homepage. Does anyone know how to fix it? thanks a lot.
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On Windows 7 PC, got the "upgrade iTunes" notice this morning, said sure, but the upgrade failed, now I can't access iTunes "invalid permissions"
I wasn't paying attention so I don't know the precise error I got on the upgrade failure.
All other iTunes upgrades have been fine...no brainers. Done several on this W7 PC.
If I re-download and install a fresh iTunes I assume I will lose my library...true? Can I find and save off my library so I don't have to "discover" all my music which is scattered all over the PC and a 1T attached USB drive.
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Help!Hello there, Konami84.
The following Knowledge Base article provides some recomendations for troubleshooting:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Installed iTunes 9 as advised and now I can't access store
Hi, just installed iTunes 9 and advised when trying to purchase a film and now I can't access the store. I can access my account etc but just get a blank screen when trying to access store! Have tried technical support but they say it's my computer's problem. Why? when I was on the iTunes store 10 minutes previous! Have limited computer knowledge but any help would be appreciated as I'm about to be flying and need some new films!
I have exactly the same problem. I haven't had access to the iTunes Store since upgrading to 9.0.1 nearly two months ago and none of the suggested fixes have worked for me. I use iolo as my firewall. Does anyone have any ideas?
Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
Dell Computer Corporation Dimension 4300
iTunes 9.0.1.8
QuickTime 7.6.4
FairPlay 1.5.18
Apple Application Support 1.0
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.6.0.32
Apple Mobile Device Driver 1.45.0.0
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number
Current user is an administrator.
The current local date and time is 2009-10-29 07:43:00.
iTunes is not running in safe mode.
Video Display Information
NVIDIA GeForce2 MX/MX 400 (Microsoft Corporation)
** External Plug-ins Information **
No external plug-ins installed.
iPodService 9.0.1.8 is currently running.
iTunesHelper 9.0.1.8 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {E6040F81-0D24-49D2-BF10-A1C14EF963E4}
Description: 3Com EtherLink XL 10/100 PCI For Complete PC Management NIC (3C905C-TX) - Packet Scheduler Miniport
IP Address: 99.141.197.14
Subnet Mask: 255.255.255.0
Default Gateway: 99.141.197.15
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Thu Oct 29 07:41:34 2009
Lease Expires: Thu Oct 29 07:51:34 2009
DNS Servers: 192.168.0.1
192.168.0.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2009-10-29 07:28:11. -
I have a problem with Mail on my Macbook Pro. It is configurated with a gmail account, and now I can't access the mail. Is it possible to reboot the account or..? Please help:)
The question mark means the computer cannot find a bootable volumes so can;t do anything, That, combined with annoying sounds, strongly suggests a failed hard drive.
You can ask a "genius" at an Apple Rtail Store to test it but I'm pretty sure the drive is kaput. I'm hoping you had your data backed up. -
My old email that using register for apple ID cannot access/check any mail because that domain already deactivate.
So I changed my appleID and primary email and now I can not access iCloud with iOS7. ICloud shows my old appleID but I can't change it. How do I get iCloud to work with my updated ID?Hi ccharat,
Welcome to the Apple Support Communities! It sounds like you did a good job editing your Apple ID and primary email address, but you didn’t sign out of iCloud on your iOS device before hand. What you may need to do in this situation is go back to the Apple ID website and edit your Apple ID and primary email address back to the email address that is signed in with iCloud (there is no need to verify the account after editing it back to the old account, just changing it back is enough). Once your Apple ID is back to the original account, delete the iCloud account from the iOS device and be sure to keep all info on the device when prompted. After you delete the iCloud account, go back to the website and edit your Apple ID and primary email address back to the new address. Once it is back to the account you would like, you can sign into the iCloud on the iOS device with that new account and merge all of the data when prompted. Please use the following article as a reference.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Go to Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Delete Account, then tap Delete to confirm.
Tap “Keep on My [Device]” or “Delete from My [Device].” In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
I hope this helps,
-Joe -
Downloaded the newest version of itunes and now I can't access any of my library. It says The file iTunes Library.itl cannot be read because it was created by a newer version of iTunes. Anybody know what to do?????
I got that Exact message... I think I updated my version of iTunes and it worked correctly.
Hope this helps... -
My ipod touch seems to have updated on its own, and now I can't access the songs, show a red circle with a red dot in the center. Computer says the songs are still on the ipod. Fix?
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They aren't related and shouldn't affect each other.
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