Upgraded BB to V5.0.0.973 and DM to 6 - Now cannot syn address book (address book not installed)
When I go to the DM software and organizer, I can sync my contacts however the address book has a (not installed) after it.
I have removed and reinstalled the latest DM software according to instructions thinking that would help however I still have the same issue.
How can I get my address book to sync? I was able to do this prior to upgrading with no problems.
Thanks
Hey pms1228,
Sorry for the delay in replying.
I would suggest you follow a clean uninstall of BlackBerry Desktop Manager which is different that just going to add/remove applications in Windows.
Follow all the steps in this KB article: www.blackberry.com/btsc/KB02206
After you're done, restart the computer.
Then download BlackBerry Desktop Manager from www.blackberry.com/desktop
-ViciousFerret
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