Upgraded from Iphone 4 to 5s and text iMessage not working

Hello,
I've just upgraded my phone from a 4 to a 5S.  In the store the clerk called my
phone to make sure it was working.  Before I got home my wife had sent me several
texts that went to my old phone.  After getting home I went through iTunes and restored
my new phone with the contacts/apps etc from my old phone.  I've tried logging out
of all iTunes, FaceTime, iMessage etc on old phone but still can't get new phones iMessage
to work. Also reset old phone and removed SIM card. Any suggestions to fix this?
Thanks for your help.

Chris,
Thanks for the speedy response.  To answer you questions:
No- iMessage has never worked.
It recognizes my new phone number when I look in the cellular
settings.  In the messages settings I can't find my phone #, just turn
iMessage on/off, sign in with Apple ID which I've tried, SMS and a couple
other items that's it.  No send and receive options.
iMessage is not activated.
My wife sent the texts to my phone number not my Apple ID.
I'm not getting anymore messages on the old device.
I got one text on the new phone from a buddy with an iPhone but
it was just a SMS text. 
I hope this info helps.
My phone works though, I just checked, just iMessage/FaceTime
and texts aren't working.  My wife sent me a text that neither phone
has received. 
Thanks

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