Upgraded icloud storage and lost sent emails
I upgraded the storage on my iCloud account yesterday and now all of my sent messages from my main email account have vanished. Does anyone have this problem. I also have 3 other email accounts and all of the sent messages from those accounts are still present. I have lost over 13k sent emails that are for my business. HELP!!!!
Log into appleid.apple.com and verify that both the email addresses you use do not show up there in the same account. My worry is that you might be mistaking a login alias ([email protected]) as a separate account which it might be one in the same. Either way, if you are having issues downgrading your storage you will need to contact Apple for more assistance.
Contact Apple Support: http://support.apple.com/kb/he57
Similar Messages
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I entered my credit card information to upgrade iCloud storage and my credit account now has seven pending charges, Why?
This is a user-to-user support forum. You may want to report the problem using the following link: https://www.apple.com/emea/support/itunes/contact.html
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I have 2 Apple accts. the one that I use the least, evidently I upgraded last year. Now I want to downgrade that account. I cannot seem to get to the place to downgrade, each time I try I seem to wind up back on the other acct, even tho I have logged in under the acct I need to change. I am getting very frustrated. Anyone understand? Do I just need to delete the account?
Log into appleid.apple.com and verify that both the email addresses you use do not show up there in the same account. My worry is that you might be mistaking a login alias ([email protected]) as a separate account which it might be one in the same. Either way, if you are having issues downgrading your storage you will need to contact Apple for more assistance.
Contact Apple Support: http://support.apple.com/kb/he57 -
In preparing for iCloud storage to be reduced to 5GB, I have deleted all my emails (via internet to iCloud) including all inboxes, sent mail, archived etc. HOWEVER my iPhone (under Settings>iCloud>Storage and Backup>Manage Storage says I have 8.5 GB. Please help!
The only thing I can think of that may cause this would be storage buffering. See http://support.apple.com/kb/HT4873.
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I upgraded my icloud storage and amount got deducted from my account but yet storage wasn't upgraded. What can i do?
How long did you wait for the systm to catch up to your request for more storage? it can take a little while, up to an hour sometimes I have heard.
If you don't see any more room after waiting a while, try resetting your phone to see if it appears then.
If that doesn't help go here, http://www.apple.com/support/contact/ and see if they can help you out. -
Hi, I've upgraded my iCloud storage and uploaded 3000+ photos. Can I safely delete them from my phone and still access them from the cloud? Thank you
Hey linsfrombrandon,
The closest you will get to have your photos live in iCloud and not taking as much storage space on your iPhone is by using iCloud Photo Library. What it does is makes your Photos live in iCloud but also appear on your iPhone and other iOS devices and computers. It will be the exact same so any changes will be reflected everywhere. When they are on your iPhone, there is an option to use a compressed version. Take a look at the FAQs page and let me know if you have any other questions before making this decision to turn this on. I would also make sure that you have a safe copy of your photos before moving forward.
iCloud Photo Library beta FAQ
http://support.apple.com/en-us/HT6378
Take care,
-Norm G. -
I decided to backup for the first time with icloud yesterday, and lost all my phone contacts! I am panicking because the backup is saying 0 and I checked the internet account on my pc,and it's only showing email addresses from my hotmail account. What to do? How to recover them!
Have they also gone from iCloud.com when you log in from a computer.
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Upgraded to Yosemite and lost ability to send email!
UPGRADED TO YOSEMITE AND LOST ABILITY TO SEND EMAIL!!
Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the
computer and after the chime press and hold down the OPTION key until the boot manager
screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
4. Reinstall Yosemite: Reboot from the Recovery HD. Select Reinstall OS X from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Please use mixed case in your posts. CAPs is shouting and is poor netiquette. -
I recently upgraded my iCloud storage and trying to store my photos to it. Out of 500 only 150 is uploading. I know space is not a problem I have 13.5 gigs remaining on my cloud. Please help.
Welcome to the Apple Community.
Assuming you have finished with your old backup.....
You can see what your iCloud storage is used for and delete any unwanted content at settings > iCloud > backup & storage > manage...... -
Can i upgrade icloud storage for secondary account?
My secondary account is used mostly for email. I deleted a ton of them but somehow am still voer the 5GB limit.
I'm willing to pay the $100 upgrade to get rid of the hassle, but is theere a way to upgrade icloud storage for your secondary account?You would probably have to temporarily make the secondary account the primary account to upgrade it. To do this, go to System Preferences>Mail,Contacts,Calendars...delete the secondary account, then go to System Preferences>iCloud, sign out of your primary account and choose Delete at all of the prompts (your data will still be in iCloud), then sign back in with your secondary account ID and upgrade the storage.
After upgrading the secondary account storage, reverse the procedure to assign the primary and secondary accounts back the way they were. -
Can I upgrade iCloud storage using iTunes cards for payment?
I have chosen not to use my credit card in conjunction with my AppleID, so I purchase all of my apps and media using iTunes cards. Can I pay for upgraded iCloud storage using iTunes credits? I would prefer to pay one year at a time using those credits, but if it needs to be monthly, that would be fine as well. I just want to use the iTunes cards instead of a credit card for the payment.
Thank you. So to clarify, if I put a credit card on file for this AppleID, but I have plenty of iTunes credit to cover the monthly cost, then the monthly fee will be pulled from iTunes credits instead of my credit card. Is that correct?
It sounds like the credit card is required in order to provide a backup payment option if the iTunes credits are all used up. Is that also correct?
You're awesome!! Thanks for the help. -
Upgraded iCloud storage not showing the upgrade?
Using iPhone 5s & new iPad Air.... Upgraded iCloud storage & it hasn't updated on either devices! Is there Anyway to see if you received my request & payment so I don't duplicate it?
Contact the Apple online store for your country (1-800-MY-APPLE in the U.S. and Canada). They should be able to verify that your upgrade purchase went through.
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Need help with icloud storage
Not sure if you are trying to upgrade iCloud storage to make more room for the upgrade, but that won't help you. If you do not have enough room on your device for the upgrade, then you have to delete some things off of your device. You can also try to do the upgrade via iTunes on the computer you sync with. A direct upgrade does not require as much memory as a Wifi upgrade.
Upgrading iCloud storage only provides more storage for your backups and for your iCloud sync'd items like messages, contacts, etc.
Until the iCloud Drive is fully functional, iCloud will not help you to increase the memory capacity of your device.
And, right now, the iCloud servers may just be overloaded with activity.
Cheers,
GB -
I keep trying to reset an icloud account that is disabled because I forgot the password but is not able too. I tried changing it but there seem to be some mix up in the icloud ID and the gmail email address. HELP PLEASE!!
Your password was sent to your emergency email address. Perhaps you have an email you never use? I use the free email from my cable TV account as my emergency email.
Your Apple account and cloud account are separate. You could even have completely different user and password. Most of us use the same user ID and password, but they are not the same thing, don't mix them up.
If you can't retrieve emergency email, you will have to call apple support.
http://support.apple.com/kb/HE57 -
I recently upgraded to iso5 and lost data associated to an app, how do i get the info back
I recently upgraded to iso5 and lost data associated to an app which I have been entering for over a year. I have the app but no data, how do i get it back.
did you made an icloud backup before updating? you can recover if this is done.
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