Upgraded iCloud storage not showing the upgrade?

Using iPhone 5s & new iPad Air.... Upgraded iCloud storage & it hasn't updated on either devices! Is there Anyway to see if you received my request & payment so I don't duplicate it?

Contact the Apple online store for your country (1-800-MY-APPLE in the U.S. and Canada).  They should be able to verify that your upgrade purchase went through.

Similar Messages

  • Upgraded iCloud Storage not showing up in iCloud Drive

    Hi, I upgraded my iCloud storage to 500 GB a few weeks ago.  When I go into iCloud under system preferences I can see that 460GB of that is still available.  However, when I try to store things in iCloud Drive on my computer it tells me there is only 52gb available.  Why is this?  Please help, as it is very frustrating!  Many thanks.

    Hi mayyou,
    The resource below explains how to use iCloud Drive and how to manage your iCloud storage.  If you need additional support regarding your iCloud account purchased storage, there is a link to the iCloud Support team below:
    iCloud Drive FAQ - Apple Support
    https://support.apple.com/en-us/HT201104
    How much storage do I have in iCloud Drive and how do I get more?
    When you sign up for iCloud, you get 5 GB of free storage. Your iCloud storage is used for iCloud Backup, iCloud Drive, iCloud Photo Library, iCloud Mail (your @icloud.com email account), and data from apps that use iCloud. Your purchased music, apps, books, TV shows, and My Photo Stream don't count against your 5 GB of free storage.
    You can manage your iCloud storage or buy more storage using your iPhone, iPad, iPod touch, Mac, or PC.
    Contact Apple Support
    Need more help? Save time by starting your support request online and we'll connect you to an expert.
    Get started
    Have a good weekend,
    - Judy

  • The ical in icloud does not show the events from my mac

    I have synchronised the ical as advsied by apple thorugh icloud.
    all my mac calendars are listed on the right collum but the events disappeared. Not only are they not showing in icloud but tey are lost from my mac.
    Everything was backed up. I tried to restore from time machine but a messege comes up suaing it is not allowed by OSX.
    How can I bring back my lost events?
    Any help please?

    Could you post the link to the tutorial you refer to, so we can help you more exact?

  • My Iphone5 does not show the picture location after upgrading to ios 7.0.4 - why?

    my Iphone5 does not show the picture location after upgrading to ios 7.0.4 - why?

    I change Settings>Privacy>Location Services>Camera to OFF and then ON and the locations start to appear !!!!.
    It seems to be Apple bug.
    Thanks for you efforts

  • When I upgraded to 4.0 it will not show the toolbar "Firefox is not able to show the Toolbar. Please re-install the Toolbar" How do I fix this?

    When I upgraded to 4.0 it will not show the toolbar "Firefox is not able to show the Toolbar. Please re-install the Toolbar" How do I fix this?

    This issue can be caused by an extension that isn't working properly.
    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.com/kb/Safe+Mode
    *https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

  • My login widow shows both user account and system administrator account . how do i not show the root account on my MBP i have upgraded to mountain lion

    my log in window shows btoh my user account and the system administrator (root) acount. how do i not show the system accout on the log in window?

    I think you need to disable the root user assuming you have it enabled.
    Navigate thus;
    /Applications/Utilities/Directory Utility
    ...and then.....
    Edit>Disable Root User

  • HT1338 i lost my iphone and my macbook pro does not show the icloud in system pref. What do i do? how do i download icloud?

    I lost my iphone and my macbook pro does not show the icloud in system pref. how do i get icloud on my mac?

    iCloud is only available in Lion, 10.7. You will have to upgrade to Lion in order to get into iCloud. If you transfered a .mac or .me address to iCloud through mobile me, or you have another device iCloud enabled, then you can log into the iCloud.com website.

  • After I updated to iOS 7, my iCloud account is showing the incorrect email address for my Apple ID but will not allow me to change it- it's gray and I can't click on it. How do I fix this?

    After I updated to iOS 7, my iCloud account is showing the incorrect email address for my Apple ID but will not allow me to change it- it's gray and I can't click on it. How do I fix this?

    If you change your email, you do not need to "change" your AppleID. Just edit your email(s) on your Apple ID by logging in to your AppleID account. You should always use the same AppleID for  Apple Services (iCloud, iTunes etc) and multiple ID will cause problems and confusion in the future.
    You can manage your Apple ID here:
    https://appleid.apple.com

  • HT5621 I changed my Apple ID but on my iPhone when I go into settings iCloud it still shows the old Apple ID. How do I change this? I was going to delete the iCloud account from my phone then add it back with the new Apple ID, but I'm not sure...help!

    I changed my Apple ID but on my iPhone 4S w/ iOS 7.0.4, when I go into settings > iCloud it still shows the old Apple ID. How do I change this? I was going to delete the iCloud account from my phone then add it back with the new Apple ID, but I'm not sure...help!

    http://support.apple.com/kb/TS5223?viewlocale=en_US
    Peace, Clyde

  • My iPad and iPhone4s both state "NOT ENOUGH STORAGE" and can't backup due to not enough iCloud storage available in the cloud.  I have sync my phone but I still get the msg - I will sync the iPad as well - both devices receive my mail as well as Acer pc.?

    My iPad and iPhone4s both state "NOT ENOUGH STORAGE" and can't backup due to not enough iCloud storage available in the cloud.
      I have sync my phone to my pc using itunes, but I still get the msg on the phone - could it be that the ipad and phone both receive the same mail?  I did go into Settings - icloud - and shut off Mail on phone - I will sync the iPad as well - both devices receive my mail as well as Acer pc.?  thank you -

    Not having enough storage in your iCloud account isn't caused by using your iCloud email account on your device.  It may be caused by having lots of email in your account though.
    Go to Settings>iCloud>Storage & Backup>Manage Storage to see what is taking up the space in your account.

  • HT201272 I purchased a film a while back and have the invoice to prove it and its shown on my purchased list however I went to put it on my phone and its not showing the iCloud icon to download it even though I already bought it.any ideas?

    I purchased a film a while back and have the invoice to prove it and its shown on my purchased list however I went to put it on my phone and its not showing the iCloud icon to download it even though I already bought it.any ideas?

    If you downloaded it on your computer's iTunes then it should be in the Books part of your library, if you downloaded it on an iOS device then it should be in the Music app on it. If it's not there, and you don't have a copy of it on your backup of your library, then you will need to try contacting iTunes Support and see if they will grant you a re-download (audiobooks are currently a one-time only download from the store, which I believe is a requirement from audible.com who supply them) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I am currently using text edit and trying to save in icloud.  But the option of icloud does not show in the 'where' box?

    I am trying to save a file in text edit in icloud.  But the option of icloud does not show up in the 'where' box?

    You cannot. iCloud is not for textedit
    Read here https://discussions.apple.com/message/20351781#20351781

  • My storage is not showing the correct space

    Hi,
    Why my storage is not showing the correct amount of space? I have MBA mid 2013 with 121gb. However my storage show a different value than its suppose to be especially on the apps. I google the problem, mostly its because of the time machine but I never use the time machine. and some of my friend tells its probably a junk. is the third party apps like apps cleaner and clean my mac is helpful? I attached the screen capture of my storage. As you can see the value of apps is 162gb in fact my flash is only 121gb. its doesn't make any sense. Please help.

    Do not use third party apps such as CleanMyMac on your Mac. They have no effect what so ever on storage space. Your Mac runs maintenance in the background for you >  Mac OS X: About background maintenance tasks
    Reindex Spotlight then check the storage >   Spotlight: How to re-index folders or volumes

  • How do i recover my purchased movies on itunes. the icloud does not show them and i have contacted apple twice before about this issue

    how do i recover my purchased movies on itunes. the icloud does not show them and i have contacted apple twice before about this issue

    Not all movies qualify for download on demand from iTunes in the Cloud, the rights may be reserved by the content provider and can vary by region. What response have you had from iTunes Store support?
    If you have still have the computer they were on it might be possible to extract the hard drive, mount it in an external drive bay and recover the content from it.
    tt2

  • Icloud is not showing up in my system prefrences

    icloud is not showing up in my system prefrences, how do I correct this problem?

    Welcome to the Apple Community.
    Your profile shows you as using OSX 6.8, you need to upgrade to Lion to be able to use iCloud.

Maybe you are looking for