Upgraded iCloud Storage not showing up in iCloud Drive

Hi, I upgraded my iCloud storage to 500 GB a few weeks ago. When I go into iCloud under system preferences I can see that 460GB of that is still available. However, when I try to store things in iCloud Drive on my computer it tells me there is only 52gb available. Why is this? Please help, as it is very frustrating! Many thanks.

Hi mayyou,
The resource below explains how to use iCloud Drive and how to manage your iCloud storage. If you need additional support regarding your iCloud account purchased storage, there is a link to the iCloud Support team below:
iCloud Drive FAQ - Apple Support
https://support.apple.com/en-us/HT201104
How much storage do I have in iCloud Drive and how do I get more?
When you sign up for iCloud, you get 5 GB of free storage. Your iCloud storage is used for iCloud Backup, iCloud Drive, iCloud Photo Library, iCloud Mail (your @icloud.com email account), and data from apps that use iCloud. Your purchased music, apps, books, TV shows, and My Photo Stream don't count against your 5 GB of free storage.
You can manage your iCloud storage or buy more storage using your iPhone, iPad, iPod touch, Mac, or PC.
Contact Apple Support
Need more help? Save time by starting your support request online and we'll connect you to an expert.
Get started
Have a good weekend,
- Judy

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TS3716 My relatively new ipod touch 16 gb either does not show up as a drive or everytime says it does not recognize my ipod when connected to add music. I didn't have problems loading music originally, but this is a new occurrence. Could you help?

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Hey, Thanks a lot. It took quite a bit of time to resurrect this ipod. I tried the upgrade again, but still would not recognize my ipod. So I went to the next step and reset my ipod, wiping of all of the information like it was new. This helped my laptop see the ipod on itunes, but did not sync. So, I deleted the itunes off my computer completely, restarted and then reinstalled the newest itunes, and then restarted. Finally, it recognized my ipod and started to download each song. It took awhile as there was 602 songs, but finally it works. Yea!!! I never had any problem with my old nano, but this touch has been another animal for sure. Thank you again and also the community for information. This was a helpful forum and will recommend to others if they get stuck with their ipod or iphone. Take care, Karen

Upgraded iCloud storage not showing the upgrade?

Using iPhone 5s & new iPad Air.... Upgraded iCloud storage & it hasn't updated on either devices! Is there Anyway to see if you received my request & payment so I don't duplicate it?

Contact the Apple online store for your country (1-800-MY-APPLE in the U.S. and Canada). They should be able to verify that your upgrade purchase went through.

Upgraded storage not showing up

iPhone 4S. I purchased/upgraded iCloud storage to 20GB. However, the new storage is not showing up. What do I do?

Hi mayyou,
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https://support.apple.com/en-us/HT201104
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Just updated iPhone 5 to ios7. Now when I plug in, iTunes does not download photos, and iPhone is not showing as a hard drive on my computer. Windows used to have a pop up to download photos, which is no longer there. iTunes is updated and iCloud isoff

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My Lightroom 5 upgrade serial number not showing up on My Products page; chat support useless

I purchased a Lightroom 5 upgrade license on July 25th. I didn't receive a confirmation email but my serial number was displayed on the order summary page after purchase. I tried registering the serial number repeatedly through the My Products page but for some reason the serial number wasn't showing up, even though the registration process reported a successful result. Furthermore, Adobe products bought from the Adobe store should automatically be registered according to Adobe's web site. Apparently this must have failed. I need to reinstall Lightroom 5 but the serial number is still not showing up on the My Products page. I just spent an extremely frustrating hour with Adobe "Live" chat who did nothing but send me in circles and repeat the same canned responses over and over again.
I'm currently on hold with "phone support" but I'm not optimistic as I've been on hold for 28 minutes. The only other support option was a link to this forum, hence this post. Hopefully someone from Adobe can retrieve my serial number and contact me. Failing this my only other option will be to contact VISA and open a claim.
My comical-if-it-weren't-so-sad conversation with Adobe support:
Hi, there are 36 customer(s) in line ahead of you. We'll be with you as soon as possible. Thank you for your patience.
Hi, there are 35 customer(s) in line ahead of you. We'll be with you as soon as possible. Thank you for your patience.
Hi, there are 31 customer(s) in line ahead of you. We'll be with you as soon as possible. Thank you for your patience.
You are now chatting with Bhagawan.
Bhagawan: Hello! Welcome to Adobe Customer Service.
Joel: Hello
Bhagawan: Hi Joel.
Joel: I need to reinstall Lightroom 5 but my serial number is not showing up under My Products & Services on the website
Joel: I bought a Lightroom 5 upgrade back in July
Bhagawan: I will be glad to check and help you with this issue.
Joel: For some reason the product registration is not showing up under my account. I have my VISA transaction info if it helps you find my purchase.
Joel: Thanks
Bhagawan: I'll be right with you.
Joel: ok
Bhagawan: Okay.
Bhagawan: May I know the email address, please?
Joel: ******
Bhagawan: Thank you.
Bhagawan: Let me check on this.
Bhagawan: For security reasons, could you verify your complete name and billing address as mentioned on your account please?
Joel: Sure:
Joel: Joel ****
Joel: **********
Bhagawan: Thank you Joel.
Bhagawan: Joel, I see that your serial number is registered under your adobe account, please sign out and sign in your adobe account click on My Products and service information to retrieve the serial number.
Joel: I only see Lightroom 4 ... not Lightroom 5.
Joel: But I'll try
Joel: Give me a sec
Bhagawan: Sure.
Joel: Nope...still only shows Lightroom 4
Joel: Products in use Version Platform Registration date Lightroom 4 Mul October 4, 2012 Register new products
Bhagawan: Okay.
Joel: Not sure why it isn't showing my upgraded license for Lightroom 5
Bhagawan: Please give me a minute or two.
Joel: ok
Bhagawan: Sure.
Bhagawan: Thanks for staying online.
Joel: np
Bhagawan: Joel, In this case, I'll transfer this chat to our Concern Team to check and help you with the serial number.
Joel: ok
Bhagawan: Please stay online.
Joel: ok
Please wait while I transfer the chat to the appropriate group.
You are now chatting with Naveen R.
Naveen R: Sorry for the wait. Please do stay online.
Naveen R: Hello! Welcome to Adobe Customer Service.
Joel: ok
Joel: Hello
Naveen R: Hi Joel.
Naveen R: I understand that you are unable to locate the serial number.
Joel: I purchased Lightroom 5 on July 25, 2013 as an upgrade for Lightroom 4. I need to reinstall Lightroom 5, but my serial number is not showing up in the products & services page.
Joel: I looked through my email receipts and couldn't find an order confirmation (or anything from Adobe related to my recent purchase.) After purchasing the upgrade, the serial number was displayed and I thought I had registered it using the Adobe account portal
Joel: Apparently, this didn't work. I have my VISA transaction information if required.
Naveen R: Thank you for the information.
Naveen R: I will be glad to check and help you with that.
Joel: Thanks
Joel: As I mentioned to the previous agent, when I got into My Products on the Adobe portal, I can see my Lightroom 4 info, but the Lightroom 5 Upgrade info isn't there.
Joel: got = go
Joel: sry
Naveen R: Thank you for waiting. One moment please.
Joel: ok
Naveen R: I'll be right with you.
Naveen R: Sorry for the wait. Please do stay online.
Joel: ok
Naveen R: Thank you for waiting. One moment please.
Naveen R: Sorry for the wait. Please do stay online.
Joel: Will it take much longer?
Naveen R: Let me check on that.
Joel: Are you alive?
Naveen R: I'm sorry due to application error I'm unable to check on that.
Joel: Can I please get a phone number to call? My only other choice would be to open a claim with VISA for fraud since Adobe seems unwilling to help in this matter
Naveen R: I will provide the steps to locate the serial number on your Adobe account.
Joel: I already know how to look for a serial number. The problem is that it doesn't show up in the Adobe account portal.
Naveen R: Please login under a different browser.
Joel: Already tried. Used IE then Chrome
Naveen R: Delete the cookies refresh your browser.
Joel: Same problem
Joel: Please provide me with a number to call
Naveen R: *Once you login to the Adobe account, click on "My products" under the "My products and services".
Naveen R: *There you can locate the serial number which you have registered.
Joel: I've already done that.
Joel: It is NOT listed
Joel: Which I've been saying for the past 40+ minutes
Naveen R: May I know the email address you logged into Adobe account?
Joel: ******
Naveen R: Thank you.
Joel: ...
Naveen R: Thank you for waiting. One moment please.
Naveen R: I see that your serial number is registered under your account.
Joel: Lightroom 5
Naveen R: I will provide you the serial number via email after ending this chat.
Joel: ok but please make sure it isn't Lightroom 4 but my Lightroom 5 serial number
Naveen R: Yes. Due to some technical error you are unable to locate it.
Joel: ok please send the serial number
Naveen R: Sure.
Naveen R: Is there anything else I can help you with?
Joel: No
Naveen R: You are welcome.
Naveen R: Thank you for contacting Adobe. We are available 7 days a week, 24 hours a day. Goodbye!
This chat session has ended.
Thank you for contacting Adobe.

OK, I was able to recover my previous system's image and thankfully it appears you can get the serial number from Help->System Info. I attempted to register the serial number again via the My Products page and while it indicated that the registration was successful, we'll see. At least I should be able to install LR5 on my new machine now.
Edit: I also just discovered that the serial number is listed under My Orders, but not under My Products. Weird. In my defence , I never thought to check My Order history because I never received a confirmation email and the order wasn't listed after purchase...even as late as mid-August (when I last checked.) Very strange but it's all good now.
Edit #2: OK now I just feel silly. I just received an email from Naveen with an actual support case AND the correct serial number. So, I stand corrected. The Live Chat process still felt incredibly long with some seemingly canned/automated responses but, in all fairness, he did get back to me. Thank goodness I washed both feet today...

N8 Mass storage not showing anymore

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@johnnyclark
Sounds as if you have done everything possible and now time for visit to Nokia Care Point unfortunately as sounds like possible hardware issue.
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Recently, my Macbook Pro crashed.
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2. It changes to a no-smoking sign without the cigarette
3. If I try to boot safe mode, a folder appears with a question mark
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Youre working the wrong end trying to revive a dying drive, a replacement is only $65
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Terminal isnt going to do anything to help your HD.
questions:
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2. external USB enclosure, comes with USB cable....takes 3 mins to put internal HD into enclosure.
3. no,...... installing OS on a dying drive is beating a dead horse,...
4. because its dead/ dying.
5. no
6. Yes, they wont mess with your RAM.
Contact Apple for fix, of if you have the skills you can install a new HD yourself

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any assistance is appreciated.
Thanks

Follow the instructions in this article.
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Hi
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Hi,
Apologize for the late reply.
How about the situation by now?
Could the external hard drive be shown in the
disk management?
Or take a look at the format of that hard drive(list disks) with diskpart command:
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Check if the format is NTFS.
Also please take a look at the following article:
Help! After installing Windows 8.1, my USB drive disappears or file transfers
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Best regards
Michael Shao
TechNet Community Support

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Message was edited by: worksafe

Lightroom in not showing my Macs hard drive

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I apologize if I have misunderstood your question.

Upgraded iCloud Storage not showing up in iCloud Drive

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