Upgraded IOS5 and Cloud, can not find Purchases books
After upgrading all systems I lost over 10 books (Apple) and one Audiobook?
Restore them from your backup copy of your computer.
Similar Messages
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I accidentally deleted my season pass to walking dead season 4 from my TV show list and I can not find it in the Cloud. How do I recover?
Hi tango mike35,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iTunes Store: Download options when purchasing TV seasons, Season Passes, Multi-Passes, movie bundles, music box sets, or individual movies or TV episodes
http://support.apple.com/kb/HT5731
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
If you are still not able to find or access your purchase, report the issue to the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
Judy -
when i tried to backup my contacts from my i phone 4s to be in i cloud, it dosn't work and i can not find any contact uploaded, plz help
Sorry no backup - no pictures.
Yes phone will automatically backup to icloud when on wifi and phone is charge, but your phone storage was full so it stop backing up.
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
iCloud: iCloud storage and backup overview
When your phone was connected to your computer, you should've seen an autoplay which would've allowed you to import your pics to your computer as you would a digital camera Import photos and videos from your iPhone, iPad, or iPod touch to your Mac or Windows PC - Apple Support -
I have blocked my credit card on my itunes account, and was told to go in and click none so that I can still push through free apps and songs already purchased to my phone and I can not find it anywhere
I had the same problem. Go back into Verizon Tunes. At the bottom of the screen you should see 3 dots. Touch them and that will bring up additional choices, one being Downloads. In the Downloads choice is 2 bars. One bar is Pending Downloads (aka Music Inbox) the other bar shows your download history.
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My iPhoto has crashed and will not load up my picture and iTunes can not find my photos. Why?
My iPhoto has creashed and will not load up my pictures and iTunes can not find my picture either. Why?
Tell us more please - so it is hard to guess what might have happened.
What is your iPhoto version and your MacOS X version?
What happened directly, before you could no longer open your iPhoto library?
Did you install or upgrade software?
Did you import new photos to your iPhoto library?
Are other programs also behaving buggie?
Did you move your iPhoto library to a new harddisk?
Did you run other programs, that might have changes the iPhoto library?
How full is your harddrisk? Could it be, that you are running out of disk space?
Anything at all, that could give us a clue ...
-- Léonie -
i downloded the gipsy kings albom on my phone it want to all my devices bat not on my computer and i can not find it in the purchst items
No but it transfers the music that is purchased from the iPhone back to my computer, when I don't want it on either and I can't uncheck or delete it directly on my phone.
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After upgrading the itunes, I can not find my ipad when it connects to the PC
After upgrading the itunes, I can not find my ipad when it connects to the PC
Before that, I can see an botton said my ipad. And then I can click it to operate my ipadTry this
Go into the control panel. Add/remove programs. Uninstall iTunes, Apple mobile device service, apple application support. Then go out and redownload and reinstall iTunes and try again.
There seems to be a glitch with a recent update and one way to overcome it is to just start over. If that doesn't work there are more in depth things you can do. -
The "always allow" button is grayed out in settings regarding cookies, and I can not find where to change the setting. (Restrictions are not on.) Do you know where I go to change the setting to allow me to "always allow" cookies?
Hi lisaarnett111,
If you are having issues turning on Always Allow for cookies in Safari on your iPad, you may want to check to make sure that you don't have Private Browsing enabled, as noted in the following article:
Turn Private Browsing on or off on your iPhone, iPad, or iPod touch - Apple Support
Regards,
- Brenden -
My iPhone 5s (16GB) is stuck with 3948 photos (shown on the iTunes storage bar) on and I can not find a way to delete them all! It's very annoying as it takes up 6.54 GB of space and leaves me no room to add films, music...etc on to it. Please help me!!! I have already tried the numerous articles Apple have sent my way and I am still having no luck.I'd be eternally grateful if anyone could find a solution for me as this has been a problem for almost a year. Thank you.
If they were put there via iTunes sync process, then simply untick the Music box before syncing again.
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There is more data storage on the hard drive and I can not find it (should be deleted)
Hi I need some help, i recently bought a Macbook Pro, so good with that but when storing my files I realized I had sent more files, I deleted my files and it took me hours! and when checking the status of storage I realized I had more 20GB hard drive and I can not find that data stored anywhere! and i made the securely empty.
P.S. I had a small problem when cleaned the trash, I stopped for lack of time but when i stop it, I realized I had nothing inside then... (should leave something at least, because it was an incomplete process.)
(here says that i have 40.54 GB from other stuff, and i'm just using like 13Gb of my data) its in spanish by the way... sorry for that.
Thanks for your patience!Other (Otros) is everything but Applications according to your chart. That includes operating system and files.
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i synced my iPhone pictures onto my laptop and i can not find them now, i synced my iPhone pictures onto my laptop and i can not find them now
You mean you imported or transferred photos from your iPhone's Camera Roll with your computer?
If so, what did you use on your computer for the import? -
Suddenly all of my Office-programs have stopped working and will not launch on my MacBook. They were all already installed when I bought the computer. Could anyone give an amateur from Norway a hint of what may cause the problem? (And I can not find the installation-disc for the Office Programs...Super!)
Have you contacted Microsoft support - http://www.microsoft.com/mac/support ?
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I need to get raw plugin for Canon 5D Mark iii for CS6 the adobe website has changed and I can not find the download.. it keeps looping me back to the product download page without the raw
Which operating system are you using?
Have you tried Help>Updates from within photoshop cs6 to get either camera raw 8.3 or 8.7.1, which should enable photoshop cs6 to open the canon 5D Mark III files.
(version of camera raw depends on your operating system)
If that doesn't work try one of the following camera raw plugin installers:
Camera raw 8.7.1 plugin
https://helpx.adobe.com/x-productkb/multi/camera-raw-plug-in-installer.html
If you have windows xp or vista or mac os x snow leopard (10.6.8), then you'll have to use the camera raw 8.3 plugin installer:
https://helpx.adobe.com/x-productkb/multi/camera-raw-84-support-policy.html -
After the update, imovie create 3 different libraries, and I can not find my original Projects. Anybody know how to fix it?
Let's start out with exactly what software version are you using.
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Hello buy a movie on apple tv, and now can not find the device tells me I should go to settings / downloads / check downloads, but that does not exist in the menu of the apple tv, please help
Welcome to the Apple community.
A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.
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I downloaded iTunes onto my laptop. Then I connected my iPad to the laptop and it was syncing for a while. When I came to my iPad, everything had been deleted! Is there a way to recover all my music, apps, and photos? I don't have anything on my iTun