Upgraded my iTunes from 4.3.3 to iOS 7.0 and now iTunes cannot locate my iPad 2 or any of the movies/books I purchased

Computer illiterate here. I wanted to upgrade my iPad2 from an iOS 4.3.5 to a 5.0 so i could upgrade some of my games. Initially when iPad2 wanted to upgrade to 5.0 I said no because people said it was causing a lot of problems. Now I cannot play certain games because I don't have iOS 5.0. I went to iTunes because I cannot locate any upgrades on my iPad 2 and the upgrade was to iOS 7.0 which I did. Now when I go to my iPad 2, it says HELLO and wants me to follow all these steps. When I try to restore my back up, iTunes cannot locate my iPad 2 or other items I purchased. What can I do, I should have just left it at iOS 4.3.5 - at least I could use my iPad 2?

Hey there SNagai,
It sounds like you are not seeing your iPad in iTunes after updating it. I would recommend the following article to help you get that working again:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Here is an overview of the troubleshooting to be done:
1. Update iTunes
2. Check the USB cable
3. Verify that Apple Mobile Device Support is installed
4. Restart the Apple Mobile Device Service
5. Verify that the Apple Mobile Device USB Driver is installed
6. Check for third-party software conflicts
If the issue persists, try uninstalling iTunes and its associated apps with either of these two articles depending on your operating system version:
Removing and Reinstalling iTunes and other software components for Windows XP
http://support.apple.com/kb/ht1925
Or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
Thank you for using Apple Support Communities.
All the very best,
Sterling

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I just upgraded itunes. And now I cannot see my iPads or iPod in the left margin of itunes? But I can still see them in my Windows Explorer?

I just upgraded itunes. And now I cannot see my iPads or iPod in the left margin of itunes? But I can still see them in my Windows Explorer?

Hey there MattSK123,
Thank you for your question. It sounds like you are unable to see either of your devices in the sidebar of iTunes after a recent update. A number of issues could cause this type of behaviour, and would recommend starting with the troubleshooting from the article named:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
If the issue is not resolved, I would next re install iTunes from either of the following articles depending on the version of Windows you have:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
Or
Removing and Reinstalling iTunes and other software components for Windows XP
http://support.apple.com/kb/ht1925
Thank you for using Apple Support Communities.
Take care,
Sterling

Upgraded HFM apps from 9.3.1 to 9.3.3 and now I cannot open the app.

I've upgraded 9.3.1 to 9.3.3 and when opening upgraded app (both from Workspace and thick client) I'm getting following error message:
'An unexpected database error occurred. Check event log for details. (-2147220900)
Looking at the HsvEventLog:
<?xml version="1.0" ?>
<EStr>
<Ref>{98CDC197-A9C9-4730-A4CB-2A5A7BE721CB}</Ref>
<User>ORA-14457: disallowed VARRAY and Nested Table column in a Temporary table</User>
<DBUpdate>13232944</DBUpdate>
<ESec>
<Num HEX=0x80040E14>-2147217900</Num>
<Description Src=ADO>One or more errors occurred during processing of command.</Description>
<Type>1</Type>
<DTime>20/10/2010 6:22:03 PM</DTime>
<Svr>ADELN195</Svr>
<File>CHsvDSICM.cpp</File>
<Line>6789</Line>
<Ver>9.3.3.0.2853</Ver>
<DStr>CREATE GLOBAL TEMPORARY TABLE TEMP_VARRAY_TABLE (DIMID NUMBER, DIMARRAY TYPE_NUMVARRAY) ON COMMIT PRESERVE ROWS</DStr>
<ExErr></ExErr>
</ESec>
</EStr>
Has anyone seen this issue before?
Database is: Oracle 9.2.0.8 (validated with support matrix as a supported version)
Cheers,
Edited by: user8640150 on 20/10/2010 15:42

This issue is now resolved and I would like to share with others.
This issue occurs when HFM application is upgraded to 9.3.3 on Oracle 9i database. There is a patch 9.3.3.0.03 to resolved the issue.
Cheers, Louis

I updated my ipad1 thru iTunes from 4.2.1 to 4.3.5 and now having issues, especially playing videos. Anything I should know. I have not jail broken my iPad and don't want to.

I updated my ipad1 thru iTunes from 4.2.1 to 4.3.5 and now having issues, especially playing videos. Anything I should know. I have not jail broken my iPad and don't want to.

you update it by connecting it to a computer running itunes and starting itunes up on the computer clicking on it in devices and clicking on the update button in the content menu
if it say you have the latests then it's because you don't own an iphone 3gs but an iphone 3g where the version 4.2.1 was the last released
in that case you can't ever update it
http://en.wikipedia.org/wiki/IOS_version_history#Current_versions

So I update from an old DroidX to a Iphone 5 and now I cannot get texts on my 2012 Ford Edge My Touch Sync. I thought I was upgrading

So I update from an old DroidX to a Iphone 5 and now I cannot get texts on my 2012 Ford Edge My Touch Sync. I thought I was upgrading? Before my text messages would come in and I could have them read to me as I was driving. I can voice text messages as I am driving with Siri but now I do not receive responses. Is there a way around this?

Have you consulted the documentation for your car's system to see if it is compatible with the iPhone?

I have upgraded to Pages 5.0.1 and now I cannot print or pass along "comments" in the text of a document. I previously was able to convert the Pages document, with comments, to a "Word" document so that others could view the edited text. How do I do that?

I have upgraded to Pages 5.0.1 and now I cannot print or pass along "comments" in the text of a document. I previously was able to convert the Pages document, with comments, to a "Word" document so that others could view the edited text. How do I do that?

When you installed Pages v5, it automatically moved the older Pages ’09 v4.3 into /Applications/iWork '09 folder. If you want normal comment interoperability, you are advised to resume using the older version of Pages. Newer, is certainly not better with Pages v5.

HT1751 I copied my iTunes folder to an external HD and now I cannot delete it. When I try to move it to the trash it displays The item "iTunes" can't be moved to the Trash because it can't be deleted.

I copied my iTunes folder to an external HD and now I cannot delete it. When I try to move it to the trash it displays: The item “iTunes” can’t be moved to the Trash because it can’t be deleted.

Close iTunes. Click the icon to start it, then press and hold down the left shift key. Keep holding until asked to choose or create a library. Choose the iTunes folder on your external drive. That should bring back all your playlists, ratings, play counts etc. You may have to settle for removing and reloading the media onto the device again. That's not too bad, but what you don't want to have happen is your apps being removed and reloaded as then you can lose settings and data. If that looks likely backup and then restore the device rather than sync it.
If for some reason rebuilding the library the way you did has moved files around then the restored library may have trouble finding things. If so post back and I'll explain what to do...
tt2

HT4623 I have photos on my iphone 4 which i uploaded from my computer and now i cannot delete them. when i select them the delete icon becomes inactive. what can i do to delete these photos?

I have photos on my iphone 4 which i uploaded onto my photo stream from my computer and now i cannot delete them from the phone and I cannot see them when I open the device via the computer. when i select them the delete icon becomes inactive. what can i do to delete these photos?

Hello Tings24,
We've an article that provides the steps necessary to delete photos from your Photo Stream.
iCloud: How to delete photos from My Photo Stream
http://support.apple.com/kb/HT5125
Cheers,
Allen

I Trashed Some Song Files from my Computer that Had Been Previously Matched, and Now iTunes Can't Located Them. How Do I Download Them from the Cloud?

The title pretty much says it all. I deleted some songs from my hard drive that had already been added to the cloud using iTunes Match, and now, when I try to play them, I'm asked to locate the files. The songs are still available on my other devices, so I didn't delete them from the cloud. How do I reconect the songs on my computer with the files in the cloud?

Apple provides a brain-dead simple way to backup all your personal data in the form of Time Machine that keeps incremental backups going back at least several weeks, if not months (depending on the size of the backup drive). Why more people don't use it is a puzzle to me. In this day and age of person, and very important, data being digitial (sometimes exclusively) backing everything up becomes imperative. Ideally a good backup scheme should incorporate multiple backup solutions in case of very serious emergencies, but for most people, and in the case described in the OP TM is a very good solution. If a file is deleted, then found to be needed again, just go to the date and time in TM just before the file was deleted and restore it. Simple. But it doesn't work if you aren't backing up. So... backup, backup, backup. You'll thank yourself that you did when you finally need it.

HT204053 I recently switched from a pc to a Mac and now I cannot locate my music library in iTunes... Please assist

I recently switched from a pc to the Mac and now I am unable to locate my music library in iTunes... any advice?

Your question is a little bit vague, can you be more specific? Are you trying to find your iTunes library on the PC so you can move it to the Mac? Have you already moved it to the Mac? Can you see the music in iTunes on the Mac, but want to find the folder where iTunes puts the music files?
You might find this article helpful:
iTunes: How to move your music to a new computer
Or this:
iTunes 10 for Mac: Find iTunes files

My old laptop died and now I cannot sync my iPAD on the iTunes on my new laptop.

My iPad was synced to iTunes on my Windows laptop. When it died I downloaded iTunes on my new replaement laptop. Now when I connect my iPad2 to my new laptop I get an error message that the iPad can only be connected to one (1) iTunes library.
How do I dissolve the first relationship an establish a new one on the new laptop?
Thanks
iPad49

This is an extract from one of our senior participant; hope he doesn't mind me reproducing it here
Syncing with new computer
1) Without connecting your iPad to your laptop, start iTunes. Click on Edit. Click on Preferences. Click on Devices. Check the box next to "Prevent your iPod etc. from automatically syncing." Click OK.
2) Now connect your iPad to your laptop and start iTunes.
3) When iTunes starts, right click on your iPad under Devices in the left column. Select Transfer purchases etc.
4) After it finishes transferring all your apps to your new laptop, right click on your iPad and select Backup your iPad.
5) After it finishes backing up your iPad, right click on your iPad and select Restore etc.
6) After it finishes restoring, left click on your iPad , then click on the Apps tab on top, and check the box next to Sync Apps, then click on Apply below.
If everything on your iPad looks good after the sync, go back and click on Edit / Preferences / Devices and UN-check the box next to Prevent your iPod etc. The only other thing you may want to check is if your contacts, bookmarks, etc. are syncing correctly now. If not, go to the Info tab after connecting and make sure you indicate which features you want to sync with what sources.

HT4623 i recently updated my iphone 4 with the iOS 7.0, and now i cannot access the content of the itunes store app, nothing populates

how do i reload the itunes store application?

Hi, hernandez96.
Thank you for visiting Apple Support Communities.
First, try forcing all applications to close and power cycle the device.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
If the issue persists, here are some helpful troubleshooting steps when experiencing issues with the iTunes Store.
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Jason H.

TS2446 how can I get back into Itunes store so that I can make a purchase - my account was disabled and now I cannot get back in - don't understand the instructions!!!!!!

How can I access itunes store after this Apple ID was disabled in January 2013

Contact iTunes store support for assistance: http://www.apple.com/emea/support/itunes/contact.html. They will be able to tell you what needs to be done to enable it again.

I just upgraded to Yosemite and now I cannot locate my online radio !!! what is going on ??? I used to be able to access it from my iTunes.

I am having issues locating my online radio after upgrading to Yosemite.
Where can I find it ??

Hi annemcguire, when you open iTunes click on the
This will give you a drop-down-list, click on Edit.
You will now see a check-list just make sure you tick the checkbox of Radio to make it show in iTunes

I got a new 3gs a week ago and sync it with itunes which went ok. Today i tried to update from 4.2.2 to 4.2.3 and now itunes will not connect to my phone. I get error codes (6) or (14) depending on how i connect my phone

I have tried everything to sort this out, uninstalling itunes etc, running without antivirus/firewall on, updating firewall/anti virus, i have spent allday trying to sort this out. can anyone here be of asistance.

Try updating the iPhone on another computer or in another user acconut.
Apple has an article for specific error codes here -> http://support.apple.com/kb/TS3694
This device is not eligible for the requested build: Also sometimes displayed as an error 3194. If you receive this error, update to the latest version of iTunes. If you do have the latest version of iTunes, this can occur when you attempt to restore using an older .ipsw file. Try restoring in a new user to ensure that iTunes downloads a new IPSW. 3rd party security software or router security settings can also cause this issue, to resolve please follow Troubleshooting security software issues. Downgrading to a previous version of iOS is not supported.
WTH.

Upgraded my iTunes from 4.3.3 to iOS 7.0 and now iTunes cannot locate my iPad 2 or any of the movies/books I purchased

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