Upgraded my phone and lost some contacts
Recently updated my iPhone form a 4 to a 5....backed up the old phone and when I synced to the new one I got most of what was there. I seem to be missing a lot of contacts....how can I retrieve them. I tried backing it up again..but to no avail
Yes.
https://discussions.apple.com/message/20910779#20910779
Similar Messages
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Something happened to my phone and lost all contacts.I did not know this and backed up my phone.When i tried to restore back up the contacts were still not there.How to access older back up?
Her contacts would be wherever she put them
The iphone is designed to be synced to your computer or cloud service regularly. If she failed to do this, then they are likely gone. -
HT201272 i backed up my phone and lost my contacts and pictures. can i recover them?
I backed up my phone and i lost my contacts and pictures. can they be recovered?
You should be syncing your contacts to your computer regularly. They should be in Outlook or whatever program you chose to sync your contacts.
You should be importing all pics taken with iphone to your computer regularly as you would with any digital camera.
If you failed to do this, then it is all likely gone.
You can try restoring from backup. -
I gave my sister my iPhone 4 when she transferred he information from her old phone iCloud removed my contacts and put her contacts in my iPhone 5. When she send me a text incomes in from my email address
Your sister needs to create her own Apple ID and use it for iMessage and to create her own iCloud account and stop using yours.
Have her go to Settings>iCloud, tap Delete Account, choose Keep on My iPhone when prompted, then sign back in with a different ID to create a separate account. She should then turn on her iCloud syncing and when prompted choose Merge to upload her data to the new account.
Then she should go to Settings>Messages>Send & Receive, tap the ID, sign out, then sign back in using her new iCloud ID. If she's using your ID for FaceTime, have her do the same thing in Settings>FaceTime. (You can share the same ID for iTunes without any probems.)
After she has migrated her data to her own account, you can go to icloud.com and delete her data from your account.
You'll have to restore your contacts from a backup, if you have one. -
What can you do on your end to fix this problem??
Not sure if this helps:-
The music files, were they bought from your iTunes account or did someone gift them to you after buying from the iTunes account? If they are yours you can download them again if you clear or de-authorise the ipod, it has to be done by whoever gave you the ipod to do this (the registered owner). If they were bought for you on another itunes account I don't think Apple let you use them as they are copyrighted and they don't belong to you, they belong to the person who bought them. If the music files where ripped from music cd's then click and drag them to a new folder on your desktop and have the person who gave you the ipod to de-authorise and unregister it. Then you re register it and put your files back from your desktop folder in your iTunes folder and synch. Hopefully that would work. Any files which you did not buy, I would not know how get around this, best bet is to take it to you nearest Apple Store and explain that they were gifted to you and ask how you can use them. The best way to gift music files is to buy the gift tokens and give these. Hope above helps. -
If information from old device has been transfered to new device how can I restore the new device back to original?
By that, do you mean return your phone to the way it was when first taken out of the box? If so: Settings>General>Reset>Erase All Content & Settings.
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I backed up and sync'd my phone and lost my contacts on the phone, how do I get the contacts back onto the phone?
If you restore then you will lose everything on the phone including pictures etc
Have you backed up the phone previously to where your documents, pictures and contacts are saved? -
After a full system update phone and comp, some of my contacts have been lost and most of them now only have the numbers remaining, can the lost contacts be retrieved completely somehow.
At some point in the past, I synched with Gmail. Looking at my Gmail contacts, I can see that it's missing the same contacts I'm currently missing from the iPhone. Is it possible that I may have done that sync back in October 2009 (but not since) and then somehow recently over-wrote my contacts content with whatever was there? Is there some setting I could have tripped to make something like that happen?
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Upgraded my i phone to os8 thru i tunes and lost my contacts how can I find them
I upgraded my iphone 4s to IOS8 and lost my contacts. How can I find them?
There are two likely answers:
1. Your iPhone has too much storage being used. Check Settings > General > Usage and make sure you have a reasonable amount of free storage left (roughly 15% of your total storage minimum).
2. If (1) is not the issue, then tell us what account used to house your contacts (e.g., iCloud). You would need to make sure that same account is set up correctly on your iPhone right now. -
HT204150 I connected to iclouds and lost some of my contacts. What can I do to restore them
I connected by phone to iclouds and lost some of my contacts. What can I do to restore them
What were you syncing them to? Have you looked in the address book on your computer to see if they are still there? Were you ever syncing them to the address book on your computer? If not, they are most likely gone. You may be able to restore from an earlier backup, but contacts are meant to be synced with an address book or cloud service.
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I have accidentally retored my phone back to factory settings and lost my contact list, photos and all. I have retrieved my apps via itunes but is there any way to reverse this so I can get my photos and contact list back?
Some accident with all the steps and warning messages provided.
All contacts on your iPhone should be available on your computer. Not a good idea to depend on an iPhone or any cell phone alone for such important data. Photos/videos in the Camera Roll should be imported by your computer as with any other digital camera.
Contacts and photos/videos in the Camera Roll should be included with your iPhone's backup which should have been created or updated by iTunes as the first step during the restore process - unless you declined the option.
If you declined the option, the data is gone. If not, restore your iPhone again from the backup that was created or updated before the previous restore. -
My iPhone has recently been crashing (or rather the apps) when I would try to access my text messages, contacts, phonebook, facebook, or email. I tried restarting my phone and lost all of my contacts. This has been happening more and more frequently. Today I was in my pictures and was trying to crop one and my phone shut off completely. Anyone know what's wrong with it or how to fix it?
Make sure all apps are fully closed:
- double tap your home button
- hold your finger on an app
- when the apps start to wiggle press the red "-" button on all the apps
Now do a hard reset:
- hold the home button and the sleeps/wake button down at the same time
- the phone will shut off then when the apple logo ppears release both buttons
If by then your contacts have not been restored you would need to try and retreive them from a back up on itunes/icloud that was made when the contacts were on the phone. You could even stream them from the cloud if they were synced to the cloud. The link beow will show you how to restore from an itunes/icloud back up:
http://support.apple.com/kb/ht1766
Also to prevent this issue which i have seen alot when users are still running iOS 5 it would be best to update the iOS on your phone. To do this follow the link below:
http://support.apple.com/kb/ht4623
Hope this helps -
I upgraded my iphone to OS 6.1.2 through itune and lost some photos from photos album and SMS ( In fact everything went back to how it was on my last back up few weeks ago). Do you know how I can recover them? Thank you.
Once the Device is asking to be Restored with iTunes... it is too late to save anything...
To minimise loss... Connect to iTunes on the computer you Usually Sync with and Restore from the most recent Backup...
http://support.apple.com/kb/HT1414
Restore from Backup
http://support.apple.com/kb/ht1766 -
I just upgraded to ios5 and all my contacts disappeared from my phone. How to get back ?
Are you saying that you had all your music safely stored in itunes and now it's all gone? You might try getting back the itunes folder that contains all your music (you haven't told us what kind of computer you're using) from a computer backup, say from a day ago. If using a mac, look in Time Machine, in the music folder for your account.
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My phone was stolen. I first backe up from the icloud but then synced with my computer and lost some pictures that are backed up on the cloud. How do I get pics from my old phone which are backed up on the cloud but are not in my photostream?
If you have an iCloud backup, restore it to your phone as explained here: https://support.apple.com/kb/ph12521. If you have a backup on your computer instead, restore it to your phone by connecting your phone to your computer, opening iTunes and going to File>Devices>Restore from Backup.
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