Upgraded phone and lost all apps and music

i upgraded via my pc to the 5.0 and now i have lost all of my apps and my extensive music library.  does anyone know how i can restore my info?

If you didn't encrypt your backup and it still requires a password it sounds like your backup is corrupted.
Aren't your apps and music still in itunes?  I don't understand why you can't just resync.

Similar Messages

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  • Lost all apps and songs...

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    Have you tried
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  • Updated BB App world.... and lost all apps?

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    Solved!
    Go to Solution.

    Hello!
    I suggest that you clear the AppWorld application cache:
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    3a. For keyboard-based BB's -- Hold down the ALT key and then press, in sequence R, then S, then T
    3b. For Touch Screen Only BBs -- Hold the num-lock (!?123) button so it locks and then press, in sequence 3, then 4, then (
    3c. For newer (e,g., OS6 and 7) BB's, see this KB:
    KB24714 How to clear the BlackBerry App World cache
    4. AppWorld should close.
    5. If your BB locks after issuing the cache clear, perform a battery pull reboot
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    If step (4) does not happen as listed, then the clear cache did not work.
    Hopefully it'll work for you! Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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