Upgraded to 11.1.4.62. Now iTunes is saying "An iPod has been detected, but could not be identified properly. Disconnect then reconnect ..." I removed iTunes and reinstalled. I stopped and started the service. I reset the iPod. When I put it in disk
I upgraded to 11.1.14.62 this morning. Not iTunes is saying "An iPod had been detected but could not be identified properly". I unlugged/replugged in. I reset the iPod, I removed iTunes and reinstalled. I'ver tried three different cables.
When I put the iPod in disk mode it shows up briefly as a disk then goes away.
Any ideas?
Hi there - I've spoken with Apple and here is their response (worked for me). You need to uninstall not only iTunes, but also (in this order):
1) iTunes
2) Apple Software Update
3) Apple Mobile Device Support
4) Bonjour
5) Apple Application Support
Then you restart your computer.
Then you install the latest version of iTunes (which will reinstall all those things you uninstalled).
Then you restart your computer again.
Mine is working perfectly again now.
I hope it works for you,
Carmen.
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ITunes message: an ipod has been detected but could not be identified properly.
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Nevermind that first part as I forgot that nothing shows up for the Nano at all in Device Manager,
The 2nd half of my reply still applies:
Otherwise, try uninstalling all USB root controlllers from your system, rebooting your PC, and reconnecting your Nano. This root controller drivers will automatically be re-installed upon reboot.
B-rock -
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Hi LJ Zinkand,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like iTunes gives an error about the iPod. I would recommend that you read this article, it may be able to help the issue.
iPod nano: Error message saying that iPod could not be identified properly - Apple Support
Cheers,
Mario -
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Hey taye909,
Thanks for the question, and welcome to Apple Support Communities.
The following article addresses this error message and may provide a resolution to your issue:
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/TS3218
Thanks,
Matt M. -
Please help me !!!!!!PLEASE!!!!!!!!!!!!!!!!!!!!!!!!!!
Try the following document:
iPod nano: Error message saying that iPod 'could not be identified properly' -
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Do you have the latest version of iTunes installed?
http://www.apple.com/itunes/ -
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Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
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