Upgraded to 8.0.2 on 5. Lost all photos in camera roll and photo stream. I used a recovery tool that shows the photos are still in there 'somewhere' but they want $70 to recover them. Any free methods? I shouldn't have to pay for Apple's screw up!

Also, I did a backup on iTunes before the upgrade but after the upgrade completed, it performed a backup that overwrote the last one I did. At least I think it did, there is only one backup showing up in the MobileSync-Backup folder on my computer. Also, in iTunes on the bottom of the screen, the bar that shows how much storage space is being used by what, its number of pics is several hundred more than the number of pics on my phone. The ones it didn't erase were in a different album that I had uploaded from my computer (ironic that the pics that I didn't lose in the upgrade, I already have copies of on my computer). Anyhow, I used a trial version of recovery program called Wondershare Dr.Fone for ios, and while I'm definately not here to promote them, after it did the scan on my iphone, it showed thumbnails of all the missing photos, along with everything else I'd ever done on my phone lol. So I do know they are in there, I just can't afford to pay $70 to retrieve them, nor do I think I should have to as the upgrade caused them to be missing! Does anyone know of a free recovery tool? I never used iCloud, so that is not an option either.

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My 80 GB classic won't read the files I have synced up to it over the past 4 years, but it still shows that the files are still in there somewhere. How can I recover those files?

I manually manage my music on my iTunes library. Once I have it downloaded on my laptop, then click and drag it to my iPod, I delete the files from my computer to save memory space. So I basically don't have ANY back-ups to over half of the music that was on my iPod. The other week I did what I usually do to add music to my iPod, but once I disconnected it fro my computer, my iPod said there was no music, movies, or anything on there. If you highlight over the Settings it reads that there are still 60 GB of space free out of 80 GB. How can I recover those files that are clearly still on my disk without erasing everything I installed into it?

In my Computer, click the iPod icon ->Properties->Tools->Error Checking
Click Check Now.
If it doesn't help, you have to use 3rd Party apps to recover these lost files, as the iPod filesystem got corrupted.
iPodAccess http://www.findleydesigns.com Mac/Windows,
or refer to this earlier posts by Limnos
Good Luck!

How can I find movies created in past versions of iMovie? They are still on you tube but I want the original higher quality versions and I can't find them anymore.

How can I find movies created in past versions of iMovie? They are still on you tube but I want the original higher quality versions and I can't find them anymore.

Paul -
I'm sorry you've lost files, but when you set up an account as Guest, there's a message that clearly states "When a guest user logs out, all information and files in the guest account's home folder are deleted". If you want an account where files are retained, you should create an Admin or Standard type.
You will need to use data recovery techniques to see if your file can be recovered. The more that you use your computer, the greater the risk that the file will be overwritten. You can contact a professional data recovery service such as DriveSavers (which will be expensive, but you can judge the value of the file) or try something like Data Rescue. The latter has a demo which you can install to determine if your file can be recovered, and then, on purchase, you can actually recover the file.
Good luck!
Matt

Hi, I just updated my mac from version10.6 to 10.9.3 os mavericks. i went to open iPhoto and it says "Your photo library will not be readable by previous versions of iPhoto after the upgrade." does this mean I have lost all photos i had in there?

Hi, I just updated my mac from version10.6 to 10.9.3 os mavericks. i went to open iPhoto and it says "Your photo library will not be readable by previous versions of iPhoto after the upgrade." does this mean I have lost all photos i had in there? It does not give me a choice, it just says quit or upgrade? p.s. i didn't realise ther was a way to back up my computer beforehand, which i am guessing this is time machine?

1. No, you haven't.
2. Back up the iPhoto library(this can be done through Time Machine or by dragging it to a drive, partition, or disk image formatted as Mac OS Extended) and then click Upgrade.
3. Aside from Time Machine and drag-copying items from your home folder, programs such as the Disk Utility, Carbon Copy Cloner, and SuperDuper can make backups.
(108026)

My iPod touch 4g has ruined 3 pairs of my headphones and my speakers aren't working, can I get it replaced for free? Or do I have to pay for it to be replaced?

My iPod touch 4g has ruined 3 pairs of my headphones and my speakers aren't working, can I get it replaced for free? Or do I have to pay for it to be replaced?

As I said in my previous reply:
If defective, Apple will exchange the iPod at no cost unless they have been abused. That applies to Apple earphones too.
Apple Retail Store - Genius Bar

I have a problem with my Apple ID I made an Apple ID but they want me to add a credit card which I don't have so what should I do

I have a problem with my Apple ID I made an Apple ID but they want me to add a credit card which I don't have so what should I do

i have the same problem, i cant install and update my apps, always pop out i have to sign in to my account which its already signed in, and verifying billing account but says i typed in wrong security code which is right

I want to get the free trial however do I have to pay for the next month?

Please answer ASAP

Hi there, Chyakka, and welcome to the Skype Community!
Click to enlarge Thanks to my browser and the reply button, your full question was
"I want to get the free trial. However, do I have to pay for the next month?"
I'm pleased to inform you that the answer is no. You are under absolutely NO obligation to continue your subscription if you don't unconditionally want to. (Really, though, why would you cancel your subscription with the lowest rates in online telephony?)
After 27 days, your subscription automatically renews. Cancel within the 27 days and you won't be charged for the full amount of the subscription on a month-to-month basis. For your reference: A month-to-month Unlimited World subscription is US$13.99 and can get as low as US$11.89/mo. when you prepay for one year (a 15% off discount.) Prices mentioned are pre-tax amounts where applicable. To learn how to cancel your subscription, which takes no more than a few minutes of your time, check out this support article. (You have my promise that this isn't rocket science!) Thanks for trying out one of Skype's most valuable subscriptions and I hope you enjoy Skype as a whole! If you have any more questions or concerns about Skype, don't hesitate to post again to the community!

If my ipod touch 5th generation charger doesn't work anymore and i go back to apple, will they give me a new free charger or will i have to pay for a new one?

Lately my Ipod 5th generatioon charger hasnt been working very well. I wanted to know if this is a problem in where if i go to apple they will give me a new charger in which i need to pay for or will i go to apple and they will give me a new one for free. I've already had to pay for 2 new chargers somewhere else so i really hope someone can give me an honest answer because to be honest i really dont want to pay for a new charger! Hurry please

If this is an Apple charger less than a year old, Apple will replace it under warranty.

If I delete purchased (not rented) movies to free up space, do I have to pay for them again in the future...

My iPad 1 is gettting full and I've deleted some seasons of a TV show to free up some space. I would like to watch them again in the future. Do I have to re-purchase them again, or can I just download them.
TIA
Joel

You can re-download them in the future! Just go to iTunes> Purchased> and locate your movie show! The only time that you will be charged twice is when you have a new Apple ID.

I had all my photos neatly in events on the MAC; with this new upgrade, all photos are renamed by location not what I want; how do I change this back?

MAC; OS X Yosemite 10.10.3.
All my photos on the MAC were in events named by me.
Now, with this upgrade, all my photos are without my event names and named by iphoto by date and location (sometimes incorrect). I do not like this at all. I want to return to my events. How can I do this??

Moments in Photos are the new Events, i.e. groupings of photos sorted by date taken.
When the iPhoto Library was first migrated to Photos there was a folder created in the sidebar titled iPhoto Events and all migrated iPhoto Events (which are now Moments) are represented by an album in that folder. To open the sidebar if it's not already open use the Option+Command+S key combination.
There's a way to simulate events in Photos.
When new photos are imported into the Photos library go to the Last Import smart album, select all the photos and use the File ➙ New Album menu option or use the key combination Command+N. Name it as desired. It will appear just above the iPhoto Events folder where you can drag it into the iPhoto Events folder
When you click on the iPhoto Events folder you'll get a simulated iPhoto Events window.
The downside to the simulation is that the Albums/Events can only be sorted automatically by Title. But they can also be sorted manually, either in the sidebar or in the folder's window at the right.
Ask Apple for more sorting options in Photos via https://www.apple.com/feedback/photos.html.

My contacts on my old Iphone I gave a family member were deleted then synced to icloud. My current iphone lost all its contacts when it next synced. I retreived a 6mth old backup to get my contacts, but I want my recent messages back, any help?

My contacts on my old Iphone I gave a family member were deleted then synced to icloud. My current iphone lost all its contacts when it next synced. I retreived a 6mth old backup to get my contacts, but I want my recent messages back, any help?

The "system" performed as designed. All devices syncing to one iCloud account are kept in common sync. The idea is that all such devices belong to one user. Different users should have different iCloud accounts. Once your contacts were edited, all devices were updated as well and subsequent backups (from yours and her device) reflected the changed contacts (and any other data that may have been edited like calendars). Your first task is to change your daughter over to a new account before she makes other changes.
The only way I see for getting back contacts is to restore them from a time machine backup, assuming you also have a Mac included in the account which syncs the contacts. However, I'm not sure whether time machine includes contacts from iCloud along with those that are local, "on my Mac".
Otherwise the deleted contacts are gone.

Upgrading to V4 has lost all of my Bookmarks, I still have the restore files in my profile data but they will not load, I have tried importing the html backup file too but it didn't work either. How can I get them back?

Upgrading to V4 has lost all of my Bookmarks, I still have the restore files in my profile data but they will not load, I have tried importing the html backup file too but it didn't work either. How can I get them back?

Ok this is bizzare!
Thank you for your response, I went throught each and every step without any luck, even got the recovery programme, and painstakingly tried to sift through all that mumbojumbo to find what i needed. finally found the bookmark bit, but it had been fully overwritten :(, so on reading about previous ff versions, found the sqlite thingys, and they were relatively unscathed(partly written over, but saveable apparently TG), saved them to adiff drive, amongst other possibly good folders. Then looked up how to install them, and it said to close FF, and install to profile folder.
So i tried to close FF, and the original problem from a few days ago, where it asked me if 'i was sure i wanted to close this window as it has X tabs open', popped up again. This is where 'open blank page' selection was set, over 'open previous tabs'. Wanting to save that info on how to sort out these friggin files, I reset the Option to 'open previous tabs', and closed FF. After unsucessfully searching for the profile folder on my laptop, i opened FF intending to search online for where i could find said folder.
AND BANG, surprise surprise, the FF I had just closed with only tabs open about finding out what the heck to do, had disappeared, and instead my original saved tabs were up, and my bookmarks are there..... I am gobsmacked! what the heck just happened there???
I have made 3 back up in different folders now, of those friggin bookmarks. I am weary now tho of shutting it all down.... what if its back to the other pages I had with no bookmarks, tomorrow :(

I just updated my friends ipad 2 for the 1st time since he bought it, we lost all photos and videos. how can i recover them? he didn't had the chance to sync it on his itunes.thanks

i just updated my friends ipad 2 for the 1st time since he bought it, we lost all photos and videos. how can i recover them? he didn't had the chance to sync it on his itunes.thanks

If you have no backup:
Download past purchase
http://support.apple.com/kb/HT2519

After upgrading my IPad software to iOS I lost all my picture albums!!! Any suggestions? Why did that happened?

After upgrading my IPad software to iOS I lost all my picture albums!!! Any suggestions? Why did that happened?

Monmere-
Also check the print queue to see if a print job has gotten stuck. Click the home button twice and you should see recently used programs across the bottom of the screen. Scroll across to find the print queue.
Fred

Is there any way I can recover deleted pictures from Camera Roll and iCloud? Please please help me. All of my precious pictures are gone that I can never EVER get back. I dont have any iCloud or Camera Roll backup; and my PC can't download more software.

Hi everyone! I'm in need of extreme help. You see, today, two months ago I went out of the country from the United States of America. I took about 1500 pictures ONLY on my iPod touch. When I returned to the United States to my home, I accidentally deleted a little more than 100 pictures. Then, thinking I could get ALL of the pictures back at once, I restored my iPod touch from an iCloud backup I had a couple of days before. Instead of getting all of my pics back, they all got erased. The pictures that I did delete were deleted from Camera Roll AND Photo Stream (iCloud). Then, I was only able to get about 500 pictures back from iCloud. So about 1000 are still gone. When i did the restore, I thought all my pictures would be there, but they weren't and I couldn't possibly figure out why; because a restore from iTunes or iCloud is supposed to restore your device to the settings of the time you backed up your device. All of my other settings were just the way they were supposed tone for the time being, all except my pictures, which contained not one picture in any folder. So EVERYTHING from Cameta Roll was gone, and only about 500 pictures survived. I kept retoring and restoring, hoping they would come back but unfortunately they didn't. Then one time a restored again, I saw all of them back!! But then, within a blink of an eye, they disappeared as soon as I tapped on one picture. Then, I knew they were still in reach, but I just had to find them. Where could those 1000 pictures go? I looked up how to recover deleted photos, but I have to install a software. My computer CANNOT possibly take anymore software on it, my PC is very sensitive and I cannot delete anything off of it. Please please help me. What can I do to get my pictures back? They are memories that I can never EVER EVER get back. Thank you so much.

Please please help me, if you know how.

Upgraded to 8.0.2 on 5. Lost all photos in camera roll and photo stream. I used a recovery tool that shows the photos are still in there 'somewhere' but they want $70 to recover them. Any free methods? I shouldn't have to pay for Apple's screw up!

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