Upgraded to 9, now itunes store wont work/show up

I tried to purchase a program from Itunes (Follow your team - Cowboys) and was instructed to upgrade to 9. I did and now neither the store or the search function will work. The progress bar only goes half way and then freezes. I upgraded to Win XP service pack 3 (QT7 said it was required) and that didnt fix it. Uninstalled and reinstalled I Tunes according to the Apple instructions and that didnt work. My password works and I can access my account info and then a black toolbar shows up that lets me see most of the Itunes categories, but search still wont work, and if I try to access the store, it just freezes and then times out.
Please help, very frustrated.

Success!!!! My problem appeared to be an obscure anti virus program I thought I had removed a while ago. I uninstalled it ( and a bunch of other reaaly old crap) rebooted and thought it hadnt fixed when suddenly the progress bar started moving again and finally loaded the store. Apparently the av software was causing a conflict.

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I installed itunes 11.1.3 and now my itunes store wont work - for example the movie list comes up blank

i installed itunes 11.1.3 and now my itunes store wont work - for example the movie list comes up blank- does anyone knw how to fix this?

Looks like blame is incorrectly placed. Turns out my iSCSI connector is struggling with Mavericks. When I placed the iTunes library on a local drive, everything came back to normal.

Downloaded new version and now itunes store wont open

downloaded newer version of itunes old one worked just fine now it wont open itunes store the bar gets half full and doesnt go any further

Even though you've got a newer version of iTunes, it might be worth checking through the following document with that one:
iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store

Using a phone teathered HTC to access internet and trying to register our new ipad 2 but itunes store wont work.. i assume its to do with ports but we dont have the full internet, is there any work around? normal intenet download and other stuff works..

hi there,
me and my girlfiend just got an ipad 2 and were trying to register it but itunes will not connect to the store, i have run diagnostics and the internet has come up green, itunes connectivity as yellow and secure connection as red. i belive this is due to us running our internet off a tethered phone (htc desire) using tmobile as the provider ( the ports must need to be open) we havent got a dsl or cable line and the internet off the phone works fine for everything else..
i may be wrong about the ports but can someone please shed some light on why the store wont connect? seems strange that everything else works except itunes store and we cant even use the ipad yet as its saying it needs to connect to store, has anyone else encountered this problem? please help.
taz

hi there,
me and my girlfiend just got an ipad 2 and were trying to register it but itunes will not connect to the store, i have run diagnostics and the internet has come up green, itunes connectivity as yellow and secure connection as red. i belive this is due to us running our internet off a tethered phone (htc desire) using tmobile as the provider ( the ports must need to be open) we havent got a dsl or cable line and the internet off the phone works fine for everything else..
i may be wrong about the ports but can someone please shed some light on why the store wont connect? seems strange that everything else works except itunes store and we cant even use the ipad yet as its saying it needs to connect to store, has anyone else encountered this problem? please help.
taz

Connecting to itunes store wont work, but internet works?!

Hi guys. For some reason My mac wont let me connect to the itunes music store. it works on any website and says its connected to the internet(( which it is)) and yea. i need it to work. does anyone know what the problem is? because maybe its the firewall but ive looked and i just got this mac....so yea.

Where is the web page that lists the current status of the iTMS? That would be an easy first troubleshooting step. If Safari works, but iTunes doesn't then my system IS CONNECTED TO THE NETWORK and that stupid message is meaningless. Yes, I've restarted iTunes. No, I will not restart my computer, it's busy doing work. My network works, and all other web pages work, the problem is with the store. A page with a simple, "Hey, we're down for a few minutes/hours/days)" with an ETA would be great.
I want the URL of the iTMS Status Page. If there isn't one then put one up!
Message was edited by: Host

Itunes store wont work HELP PLEASE! HAVE HAD THIS PROBLEM FOR 4 MONTHS!

everytime i go to my itunes store it tells me that something is wrong with the network connetions and i need to check my network setting and i aready ran a diagnostics test for itunes but everything was fine and if i put my firewall on it sti says the error and if i turn it off it still tells me that.
Message was edited by: homee

Make sure Norton has all the most recent updates. Then go into Norton, delete iTunes from the allowed programs, and save the Norton settings and close Norton.
Then go back into Norton and add iTunes like it is a new program, and save the settings.
This has worked for lots of folks.

Updated to newest itunes and now itunes store wont open. HELP!!!

the title says most of it, but i tried everything! i know its not my firewall and i already cleared the dns or whatever. i cant understand the diagnostics so i'll post them here. PLEASE HELP!
Microsoft Windows Vista Home Premium Edition (Build 6000)
Hewlett-Packard HP Pavilion dv6500 Notebook PC
iTunes 8.2.0.23
QuickTime 7.6.2
FairPlay 1.4.10
iPod Updater Library 8.1d19
CD Driver 2.1.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.5.1.3
Apple Mobile Device Driver 1.43.0.0
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number FDCEC0C452EB3B1D
Current user is not an administrator.
The current local date and time is 2009-07-15 14:22:24.
iTunes is not running in safe mode.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {EC975020-2AC3-4F69-B291-AB97194384BE}
Description: Broadcom 802.11b/g WLAN
IP Address: 192.168.1.70
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.254
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
Lease Obtained: Wed Jul 15 13:59:04 2009
Lease Expires: Thu Jul 16 13:59:04 2009
DNS Servers: 192.168.1.254
192.168.1.254
Adapter Name: {EC302945-AED3-4D1F-96C8-3D97C28F4FC1}
Description: Realtek RTL8101 Family PCI-E Fast Ethernet NIC (NDIS 6.0)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
Last successful store access was 2009-06-23 18:50:05.

Hello - as requested - thanks
Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
System manufacturer System Product Name
iTunes 8.2.0.23
QuickTime 7.6.2
FairPlay 1.4.10
iPod Updater Library 8.1d19
CD Driver 2.1.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.5.1.3
Apple Mobile Device Driver 1.40.0.0
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number FCDBE38733967DE6
Current user is an administrator.
The current local date and time is 2009-07-19 21:35:06.
iTunes is not running in safe mode.
Video Display Information
NVIDIA GeForce 6600
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {54E223CB-3FB9-467D-9815-D7582DEF75AF}
Description: NVIDIA nForce Networking Controller - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Thu May 04 16:20:40 2006
Lease Expires: Thu May 11 16:20:40 2006
DNS Servers:
Adapter Name: {F2245DF0-AF89-4F25-B7F3-D5A9A74913A5}
Description: Marvell Yukon 88E8053 PCI-E Gigabit Ethernet Controller - Packet Scheduler Miniport
IP Address: 192.168.0.103
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Sun Jul 19 18:35:11 2009
Lease Expires: Sun Jul 26 18:35:11 2009
DNS Servers: 192.168.0.1
192.168.0.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
Last successful store access was 2009-05-11 09:33:19.

Itunes 7.5 itunes store wont work

when i try to use the store it comes up with a message saying
'itunes cannot connect to itunes store make sure your network connection is active and try again'
I have been trying again since i downloaded it on the 1/12/07
plz help me

i can't connect to the itunes store on 2 out of 3 macs in the house!!! this occurred in the last 48 hrs or so... although i downloaded a movie this week which took ages vs the normal time.
all connected through the same airport & have same settings & all other internet stuff fine.
i don't have any snitch.
i checked versions of software for os x and itunes on each machine:
(cannot connect) powerbook g4 runs 10.4.11 and itunes 7.5
(cannot connect) macbook 2.2 ghz runs 10.5.1 and itunes 7.5
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would indicate something wrong with itunes 7.5 but can't be sure...
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Itunes store wont work and now that i have an iphone 4s thats not cool... how do i fix my itunes?

Any idea on how to fix my itunes? It just doesn't load the store page and that really *****...

Is there a cloud icon next to the song? If so then the song is not on your phone. It is in iCloud storage. It cannot be deleted. If you don't want to see music not on your phone go to Settings/Music and turn off Show All Music.

How come whenever i plug my iPhone 5 into the computer the device will not show up on my itunes. This is the first time that i have done it since i updated to iOS7 and before i had no problem but now it just wont work.

How come whenever i plug my iPhone 5 into the computer the device will not show up on my itunes. This is the first time that i have done it since i updated to iOS7 and before i had no problem but now it just wont work.

Hi Celia51510,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
I can't tell from your post if you are using a Windows or a Mac Computer.
Try deleting the iTunes application and redownloading the version you need below:
iTunes 11.1 Download for Mac
http://support.apple.com/kb/DL1614
iTunes 11.1 for Windows (64-bit)
http://support.apple.com/kb/DL1615
Cheers,
- Judy

Itunes store wont load properly after upgrading to 10.5

My itunes store wont load at all. Loads halfway, and stops.

Any tips then as to how to resolve it? I've uninstalled / reinstalled itunes and allsorts of other things but still no joy.

Itunes store wont open and let me download music

my itunes store wont open it says im not connected to the internet which is false for im on it now typing this
hELP

If a solution is found I hope someone posts it soon. I have followed everything iTunes has asked for: new account, new pass, new info, and finally upgrade to iTunes 10. After attempting to Download 10. I was told that my iBook did not meet the system specs. I had looked earlier and found no sys specs, so I presumed it would download. I was wrong. After going through all of that I still cannot access the store. I had none of this problem a mere 2 weeks ago. So somebody please post a reasonable solution.
thanks,
Pb

I just downloaded the new update for itunes and the itunes store wont open up it is taking a long time it still hasnt loaded since 5pm

i just downloaded the new update for itunes and the itunes store wont open up it is taking a long time it still hasnt loaded since 5pm, i also cant sighn in either it just keeps on saying accessing itunes....

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

When i open itunes on my desktop the itunes store wont open

When i open itunes on my desktop the itunes store wont open, Ihave tried uninstalling and reinstalling but no good. I cant even sign in. System is win7 64bit if any of that helps. Thanks in advance for any help.

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

I can't get my itunes store to work, it keeps giving the error (-1202)

Hello,
I'm really frustrated as I cannot get my itunes store to work, I've had problems with it for a while now and only just manged to get past one error, (error -9808), only to now get the error -1202. I'm running the most up to date version of itunes as I have just downloaded it, (I know it worked as I can now see the cloud feature on the menu), but no images appear on any of the interfaces; only small blue boxes with question marks in them. Plus all the text appears in a plain font that I know is not how it should appear. My own music collection is perfectly accessible, it's just the itunes store that shows the error message. I have unchecked the 'check for server revocation' box in internet options and restarted, and have checked my date and time are correct. I've tried to use a root certificate update as suggested in older threads but can't find one accepted as 'current' to run.
Any help appreciated, I really really need to update my iPhone, still on version 4.3.3 : (
Thanks!

Go to Settings > App Store
Tap on your Apple ID
Sign out
Sign back in with the correct ID and password.
Then reboot your iPad: Press and hold BOTH the power and home buttons at the SAME time for about 10 seconds until the Apple Logo appears, then let go of both buttons and your iPad will restart. You won't lose any data or settings.
See if you can use the App Store normally after your iPad comes back up.

Upgraded to 9, now itunes store wont work/show up

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