Upgraded to BBM 7.0 and LOST all my open chats. Any ideas?

Hi everybody!  Hi Dr. Nick!
You can never go wrong with a good Simpson's reference...
I'm a sucker for updating everything when asked.  When my Blackberry Torch 9800 asked me if I wanted to upgrade to the new BBM 7.0 in early December I thought, hey why not?  After about a couple of hours and a reboot it was installed but when I opened up BBM all of my open chats (I never end a chat, does anybody?) vanished and I don't have a history of anything from anybody prior to December.  I know people have reported that they have lost all of their contacts when they upgraded - I'm the complete opposite. I have all my bbm contacts but I lost all of my chat history.  Some pretty important stuff to me.  Any idea how to get this back or just a simple reason as to why???  Save chat history has never been changed from "never".  Anybody in the same boat as me?
Help me Dr. Zaius!  <--- Simpsons reference #2

Hi TJD2012,
Check the below Kb article on saving chat history -
KB18406 BlackBerry Messenger conversations are lost following an application load process of a BlackBerry smartphone
tanzim                                                                                  
If your query is resolved then please click on “Accept as Solution”
Click on the LIKE on the bottom right if the post deserves credit

Similar Messages

  • TS3297 I connected my new iphone to my computer for the first time and lost all my contacts.  any way to get them back

    I connected my new iphone to my computer for the first time and lost all my contacts.  any way to get them back

    Did you have them stored in iCloud?

  • Upgrade to 10.6.3 and lost all addresses but 1

    I upgraded my OS from 10.4.11 to 10.6.3. I thought everything was fine until I opened my Address Book. Only one address appeared. I tried the suggestion made by Barney-15E to a similar post, but the results was two entries in the Address Book, mine and Apple's. I did back up my addressbook.data file before I made the OS upgrade. Any suggestions would be greatly appreciated.
    Steve

    I know this topic is "Answered," but I have the same problem. I upgraded from Tiger to Snow Leopard yesterday and lost all my addresses. I couldn't find a way to backup the address book, and hoped I wouldn't have problems.
    Of course, losing all my addresses is about the only thing that went wrong (that I've discovered so far).
    Am I out of luck, or is there a way to recover the data. I've tried the com.apple.whatever trick and the one here. No luck.
    I've already started sending notices to people to recover as much info as possible - maybe this time I'll learn not to depend only on the computer.

  • I upgraded to OS X Mavericks and lost all my documents. How can I recover them?

    Tonight I upgraded to OS X Mavericks, it asked me to create an account and now it seems I have 2 users and I have lost all my documents, photos, music, etc.
    How can I switch to the previous user?
    or
    How can I recover all my lost files?
    Thank you for your help!

    THank you so much, this helped me as well! I was freaking out!

  • HT203167 HI All I reacently upgrade my I phone 4 and lost all my I tune collection , any idea how will I recover back . please let me know . thanks

    hi all !!!
    I recently up grade my I phone 4 and lost lost all my I pod songs cllection , is there any body know how to recover them back let me know  please
    thank you
    sarath  de silva.

    Welcome to the Apple Community.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.

  • I lost all my contacts details any idea how to get them back?

    I have quite suddenly lost all my contact details they were there and then all disapeared?
    when tried to sych to restore the itune authomatically backed up, so now i dont even know how to get the back up to restore my contacts!!!!
    Can anyone help me?
    thanks

    if you set itunes to sync contacts to and from outlook or other mail programs then syncing it with itunes should be restored

  • I have tried everything that has been suggested and even deleted and downloaded Firefox again and it will not open. Any ideas on how to get it to open?

    I have been trying to get Firefox to open up and everytime I double click on the icon nothing happens. I have gone to the task manager and deleted it from the process list and tried again and still will not open. I have even tried deleting the program and downloading it again and it still will not open.

    What was the full wording of the error message? Usually there is also a number or additional information.
    Try placing the iPod in Recovery Mode and then restore
    Next try DFU mode and restore.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • I upgraded to Thunderbird 3.6 and lost all my old e-mails. Where are they? I want to keep them.

    I lost my old e-mails. I want to keep them and be able to refer to them from time to time. Where are they? It shows their number on the bottom right hand side of the screen, but there is no dropdown or other selection to view them.

    Thunderbird support is over here.
    [http://www.mozillamessaging.com/en-US/support/]
    or here:
    http://forums.mozillazine.org/viewforum.php?f=39

  • Upgraded to Photo on MacBook Pro and lost all of the EVENTS I had in prior version

    Upgraded to Photo on MacBook and Lost all the Events in my prior iPhoto library   How do I get them back? 

    Upgraded to Photo on MacBook and Lost all the Events in my prior iPhoto library   How do I get them back?
    There are no events at all in Photos.  The Library is no longer partitioned into events, it is split into Moments, and the Moments are created automatically based  on the date and the location, if a locations available. You have no control at all over the partitioning of the library - Photos is doing that for you.
    The folder "iPhoto Events" does not contain events, it has new albums. For each of the previous events an album has been created. But these are really albums and will  not behave like events at all. And if you import new photos, they will show in the "Last Import" album, but no album will be created for this new import.
    Any structuring you want to do in your library will have to be based on albums or smart albums. Use keywords to tag your photos, so you can create smart albums.

  • HT4994 i did the recent upgrade for my iphone 4s (ios6) and lost all my contacts.  How do I get them back?  They are stored on my pc on microsoft outlook

    I did the ios6 upgrade on my iphone 4s and lost all my contacts.  Can I get them back?  They are stored on my pc on microsoft outlook.  thanks

    Thanks, but I checked iCloud and it has none of them.
    If it backed up to my laptop, that died and I just got the new computer. The one that's crashed won't even boot, so there's no way to even tell if it was syncing the contacts along with all the phone photos. Literally happened at the same time - it was because I had the new computer that I was finally able to pull the photos off the phone and make room for the upgrade. It had refused to upgrade for lack of space for some time.
    I had thought it was set to sync to iCloud but it vanished from BOTH my phone and the cloud. That's why I'm so angry about it.

  • I upgraded my iPhone 4 from iOS 3.3.5 to iOS 5.0 and lost all my photos on the camera roll. Where are they and can I  retrieve them?

    I upgraded my iOS 3.3.5 to 5.0 on my iPhone 4 and lost all photos on camera roll. Where are they and can they be recovered?

    Have you been using your phone as recommended?  If so, you've been importing photos in your camera roll onto your computer for safe keeping.  Just as you would with a standalone digital camera.  Your photos would then reside safely on your computer for archival. 
    While camera roll photos ARE part of the backup, not everything always goes smoothly as you've seen, which is why the recommendation to import photos as soon as possible to your computer.
    If you have a recent backup of your iPhone, you can restore and hopefully many of your photos will be on this backup.  Any photos or data added to your phone since this last backup are, of course, gone forever.
    http://manuals.info.apple.com/en_US/iphone_user_guide.pdf

  • I upgraded to 5.01 and lost all my CD music files. Worse, I have had to change my computer and while I can see a list of files in Itunes on the new machine I cannot download them. What's to be done?

    I upgraded to 5.01 and lost all my CD music files. Worse, I have had to change my computer and while I can see a list of files in Itunes on the new machine I cannot download them. What's to be done?

    It has always been very basic to always maintain a backup copy of your computer.
    Use your backup copy to put everything on the new computer.
    If for some reason you have failed to maintain a backup ( not good), then you can transfer itunes purchases from an ipad- without syncing : File>Transfer Purchases
    In some countries you can redownload some itunes content.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • Since I upgraded to Elements 13, I have lost all my filters from 3rd partys.  How can I install them in version 13 that still are installed in version 11 and 12?

    Since I upgraded to Elements 13, I have lost all my filters from 3rd party.  How can I install them in version 13 that still are installed in version 11 and 12?

    A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
    *http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
    *http://kb.mozillazine.org/Lost_bookmarks

  • I recently destroyed my macbook pro and lost all my info.  I need to redownload my programs.  I bought CS5.5, but was upgraded to CS6 because it was purchased just a few weeks before its release.  How do I do this?  Thanks!

    Hi!
    I recently destroyed my macbook pro and lost all my info.  I need to redownload my programs.  I bought CS5.5, but was upgraded to CS6 because it was purchased just a few weeks before its release.  How do I do this?  Thanks!

    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5.5, 5 | 1
    Contribute:  CS5 | CS4, CS3 | 3,2
    FrameMaker:  12, 11, 10, 9, 8, 7.2
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • I upgraded to iOS 5 and lost ALL of my apps even though during the process they were backed up to my Itunes. Can I get them back?

    I upgraded to iOS 5 and lost ALL of my apps even though they were backed up to Itunes during the process.  Whenever I plug my ipad into my computer the apps that appear in Itunes are from my ipod touch.  How can I get my apps back without purchasing them again?

    On your iPad and iPod touch tap Settings > Store
    Make sure Music is switched On under Automatic Downloads.
    Now restart your iPad and your iPod touch.
    Hold the On/Off Sleep/Wake button down until the red slider appears. Slide your finger across the slider to turn off iPhone. To turn iPhone back on, press and hold the On/Off Sleep/Wake button until the Apple logo appears.
    You can re download iTunes purchases for free if necessary >  Downloading past purchases from the App Store, iBookstore, and iTunes Store

Maybe you are looking for