Upgraded to CS4... Arial now missing in CS3

Question

A few of us in my company are testing Snow Leopard and CS4 before upgrading the entire department. I was blessed with my new machine, programs and OS this Friday, and in the midst of the transition I'm still working in CS3 because of a Tuesday deadline. With multiple people, CS3 users, accessing the same files for various edits and use (i.e. people familiar with these programs and people who are definitely not) we felt it would be easier to begin saving as an InDesign Interchange once the storm blows over. This will allow us proper time to explain to those individuals that the "INX" file is not a corrupt file... it will open just fine in CS3.
My issue involves the fonts we use for these files. When told that until next week we need to do our updates in CS3, feeling there would be no issues, I opened the file in CS3 and was told Arial TTF was missing. Strange, since before I upgraded it was fine. I found that my system had Arial OTF, so I replaced the TTF and saved a version on my desktop. After testing it with a random employee, it showed up as "missing" when she opened the file. Of course, I knew what the outcome would be, but testing it was my first thought.
I understand how to replace missing fonts.. but that's not an option in this case. These particular files, like I said, are used throughout the company. Until we upgrade everyone, continuing to use Arial TTF would be ideal. At the moment, in the midst of our deadline, I'm destined to deal with updating the files with a missing font in CS3 and printing in CS4.
Once we begin saving the "INX" files from CS4, will I be able to use the accepted OTF on my machine, save an Interchange file, and have every TTF user open it on their machines with no problems? Or are our new machines, programs, and OS simply not going to be compatible with TTF --- only OTF? Once everyone has upgraded, using OTF across the board should eliminate any issues, although most outside of the art department will only upgrade to CS4. They will not have their OS upgraded. Until we cross that bridge, can the four of us CS4/Snow Leopard users simply deactivate the OTF and active a TTF? I haven't had time to test at work. Since upgrading late Friday, I have returned home frustrated, trying to figure out a solution before I return this weekend.
The joys of testing... new OS, new CS, new iMac = priceless. Resolving conflicts, not so much.
Any suggestions or insight would be highly appreciated!

Answer 1

Jayscee wrote:
I've had the same problem of missing Arial TTF fonts since upgrading to Snow Leopard.  I'd always used Arial TTF and still have Arial TTF fonts in the system library and my library font file, but InDesign 4 only finds Arial OTF.  If I delete the OTF fonts then it finds the TTF fonts, it just doesn't seem to cope with having the two fonts - it's one or the other.
I find it's a real pain in the arse with old files that used TTF fonts having to be converted and not being able to copy and paste between new and old files.  Even using "find font" and "replace with"Arial OTF only replaces the actual characters, there are still spaces left which when typed in results in the Arial ttf font being used which of course then gets highlighted as a missing font not found.
I can't believe that supposed upgrades are so buggy.  If anyone nuts out a real fix I'd love to know what it is as swapping fonts from folder to folder has not worked for me.
I feel your pain. I'm beginning to think it's their way of making everyone buy the new product! Ha.