Upgraded to full membership (student teacher edition) unable to license software

all apps minus lightroom and photoshop are trial versions, even after upgrading subscriptions

Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Similar Messages

  • Unable to arrange Creative Cloud membership - Student & Teacher Edition

    Good day to all,
    When I placed my order for the said plan. I received the below message.
    [There was a problem processing your order, please contact our Customer Service team for assistance.Middle East & North AfricaBahrain: 80081097Egypt: 08000000447Jordan/Kuwait/Lebanon/Qatar/Yemen: English +44 207 365 0735Jordan/Kuwait/Lebanon/Qatar/Yemen: Arabic/French +44 203 564 4145Oman: 80077173Saudi Arabia: 8008446638Tunisia, Morocco and Algeria: +33 157324642United Arab Emirates: 80004443085Commonthwealth of Independent States (CIS): +44 207 365 0735]
    I have tried several time but no luck at all. Any idea? the offer will be expired soon (Dec. 3rd, 2014)

    Adobe contact information - http://helpx.adobe.com/contact.html may help
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"
    Adobe Education... Start here https://creative.adobe.com/join/edu
    Education Plan https://creative.adobe.com/plans?plan=edu
    One Year Intro Price http://forums.adobe.com/thread/1448933?tstart=0
    http://www.adobe.com/products/creativecloud/students.edu.html
    http://www.adobe.com/education/students/student-eligibility-guide.edu.html
    ID Proof http://www.adobe.com/store/au_edu/academic_id.html

  • Can I transfer my Student & Teacher Edition of CS6 to a coworker if my employer purchased it?

    My employer purchased the Student/Teacher Edition of the CS6 software while I was taking a few courses. I have upgraded to the Creative Cloud. We'd like to transfer the CS6 license to a coworker if possible.

    I don't think you can transfer the license since use of student/teacher versions are approved by Adobe and they have already processed that approval for you.  You are not in a position to make that approval for someone you might transfer it to.
    The requirements for transferring licenses is explained in the information linked below.  It is my understanding, thru hear-say since I have not read the thing myself, that the issue of student/teacher provisions is discussed (and not allowed).
    Transfer an Adobe product license
    You are still allowed to use the software even after your student status ends, and it can be used for commercial purposes.  One thing you should be able to work with would be for you to install the software on another machine, for whatever reason you might have, either as a backup copy (you are allowed to have two activated installations) or to free up some space on your current machine... and if it happens to be your coworker's machine and you happen to allow them to use it while you are not....  I don't see any problem in that myself.

  • Student & Teacher Edition - license question after upgrade

    Hello, I have a question about the license after an upgrade.
    I understand that I cannot resell the CS6 Student & Teacher Edition. But it can be upgraded to a following, full commercial CS7 version later, when I'm not a student anymore.
    In this case, can the new version be sold?

    Hello,
    Welcome to Adobe Forums.
    You can buy Retail CS7 in future and then you can transfer or sell it
    Thanks,
    Vikram

  • I downloaded adobe acrobat XI pro student teacher edition yesterday and ended up with a desk top full of reas me's and no serial number

    I downloaded adobe acrobat XI pro student teacher edition yesterday and ended up with a desk top full of reas me's and no serial number

    Cloudi.123 where are you downloading Acrobat XI Professional from?  If you purchased the software from Adobe directly then please see Find a download link on Adobe.com.

  • How do I upgrade from CS5 Extended to CS6. I currently have the Student/Teacher Edition?

    How do I upgrade from CS5 Extended to CS6 using the Student Edition CS5?

    Trevor.Dennis wrote:
    But surely there is no upgrade path from a Student/Teacher version
    Always has been possible upgrade an STE version via a regular commercial upgrade.
    http://prodesigntools.com/difference-between-adobe-cs5-student-editions-vs-regular.html
    "The traditional student editions cannot be upgraded to other education editions – but do receive Adobe’s discounted upgrade pricing to all regular commercial versions..."

  • Want to Buy Used Student Teacher Edition

    I want to buy a Student Teacher edition off Craigslist of Creative Suites 6.
    Can I expect difficulty transferring the license into my name?
    Will I need to show proof of Student/ Teacher status?

    I want to buy a Student Teacher edition off Craigslist of Creative Suites 6.
    Generally not a good idea.
    Can I expect difficulty transferring the license into my name?
    Very likely.
    Will I need to show proof of Student/ Teacher status?
    I'm not a student version user, but I would assume so.
    CS6 Trial Download - where can I find it?
    CS6 - Buy the Perpetual License version (Not Creative Cloud rental)
    http://www.adobe.com/products/catalog/cs6._sl_id-contentfilter_sl_catalog_sl_software_sl_c reativesuite6.html?promoid=KFPMZ
    To buy an upgrade instead the of full version, click the buy button
    then select 'I want to buy: Upgrade' instead of 'Full'.
    CS5 and CS5.5 Products are eligible for upgrade to CS6.

  • Serial number is invalid when trying to install Creative Suite 6 (Student/Teacher Edition) on my new mac?

    I have deactivated CS6 on my old laptop, but every time I try to enter the serial number to re-activate it tells me that it is invalid. Is there a period of time that I have to wait before it becomes able to be activated again? It's been about 24 hours. Or could the problem be that it was previously installed on a PC, but now I have upgraded to a mac? Is there any way to fix this? Please help! Thank you!

    Normally a PC serial number is not valid for a Mac version.  I don't know if the following holds for Student/Teacher editions though there should be something similar...
    Change product platform or language
    You can swap languages/platforms for a latest version product if you follow the instructions at the following link:
    http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l

  • Student/teacher edition CS5 re-install on new OS

    Purchased student/teacher edition of CS5 a couple of years ago.  Updated computer from Windows XP to Windows 7 and tried to re-install CS5.  Get error message "The serial number is not valid for this product."  Help?!

    How did you upgrade from Windows XP to Windows 7?  Did you format the computer and then install Windows 7?  Also do you have any other Adobe Creative Software installed on your computer?

  • What's missing in the Student/Teacher Edition?

    I'm looking into purchasing the "Adobe Creative Suite 5 Production Premium Student and Teacher Edition."  I imagine, because it's the Student/Teacher edition, After Effects (as well as the other Adobe programs) will be missing some features/tools, that are only available in the non-Student/Teacher edition.  What are those missing features/tools?

    Nothing is missing.
    from the "Student and Teacher Edition FAQ":
    "Adobe Student and Teacher Editions are the same full versions of some of  our commercial software titles, priced at discounts for students,  faculty, teachers, and administrators.          "

  • Lightroom 4 - Registering Student & Teacher Edition

    I need to register and obtain a password for Adobe Photoshop Lightroon 4 - Student Teacher Edition for my step-son (DOB: 23 Nov 1995), however the instructions given with the software are not clear to me about how I should do this.  I have an electronic copy of his Student Card.  Any help with this would be appreciated.

    Hi Jim, Thanks for the information about registering Lightroom 4: student edition.  I did eventually manage to work it out myself, however the information provided by Adobe was very confusing. Regards
    Date: Tue, 27 Nov 2012 10:34:49 -0700
    From: [email protected]
    To: [email protected]
    Subject: Lightroom 4 - Registering Student & Teacher Edition
        Re: Lightroom 4 - Registering Student & Teacher Edition
        created by JimHess in Photoshop Lightroom - View the full discussion
    Packaged with the student/teacher edition is a little yellow card.  On that card there's a web site referred to.  When you go to that website you will be asked to provide certain information to verify that you qualify for the student/teacher edition and discount.  When that is verified you'll be asked to enter the code included with your Lightroom package.  It looks like a standard serial number.  After that number has been verified, along with all of the other information you are asked to provide, you will receive an e-mail with your serial number that you use to activate Lightroom.
         Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/4877608#4877608
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4877608#4877608
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         Start a new discussion in Photoshop Lightroom by email or at Adobe Community
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  • Can I use Web Premium CS5 ( student / teacher edition) for charity / voluntary purposes?

    Hello All,
    Can I use Dreamweaver CS5 for voluntary work as it is non commercial, I have the Student / Teacher edition. If the answer is no I have also got the full version of
    Dreamweaver CS4, so would I have to uninistall Web Premium CS5, student / teacher edition, to use this to prevent any problems?
    Thanks,
    123Tekky

    Thanks all for your help, I'll contact Adobe Support just to clarify.
    Thanks,
    123Tekky

  • CS5 Student & Teacher Editions & Commercial use (in Australia)

    specifically student editions not educational version.
    I know that in CS4, commercial use is only valid in the USA.
    It looks like the older "education version" is no more in CS5 and is replaced? by "Student & Teacher Edition".
    I have read in the FAQ from the USA Adobe website that this is allowed for commercial use:
    http://www.adobe.com/education/students/studentteacheredition/faq.html
    I have also seen the UK Adobe site that it is allowed for commercial use:
    http://www.adobe.com/uk/education/students/studentteacheredition/faq.html
    the image is broken on this link. is this just a template that has been copied over from the USA website? or is this the official thing?
    I am from Australia and the FAQ has not been updated and still shows information for CS4.
    clicking on FAQ from this link on the australian site of Adobe links to the CS4 FAQ:
    http://www.adobe.com/ap/education/solutions/students/studentteacheredition/
    which is this link: http://www.adobe.com/ap/education/students/studentedition/faq.html
    though after some digging I have found the Australian link to the new FAQ but it also has a broken image and im not exactly sure if its the read thing or just a template again:
    http://www.adobe.com/ap/education/students/studentteacheredition/faq.html
    they all state:
    Can a student or teacher use the Adobe Student and Teacher Edition software for commercial use?
    Yes. Those who purchase this product can use it for personal as well as commercial use.
    I havent found anything about "only in north america" stuff.
    anyway, i would assume that any purchase of CS4 now would have a free upgrade to CS5, right?
    If i purchase CS4 student edition (which here in australia isnt allowed for commercial use) and then get a free upgrade to CS5 (student & teacher edition (i would assume this would be the version CS4 student edition would get for the free upgrade? and assuming that commercial use of CS5 is now allowed in Australia for Student & Teacher Edition) would that mean that I can now use my CS4 student edition that was originally not allowed for commercial use then now be allowed for commercial use when upgraded to CS5 student & teacher edition?
    I hope that makes sense and doesnt confuse too much.
    I also posted up a thread about my eligibility if im a student that has finished classes and waiting to just graduate now. I was wondering if I may still be considered an eligible student to purchase.

    Hi, I think I have found an answer to this but I would still like to have it confirmed by someone from Adobe (please).
    I found a post at http://www.hellophoto.co.nz/showthread.php?3223-Lightroom-3-is-now-out&p=32387#post32387
    Where someone in the forum says they contacted Adobe NZ about this:
    I asked Adobe about the answer to the question about commercial useage - this was the reply I got
    This has caused some confusion as we have recently
    changed the policy around this. You are correct that it used to just be
    in the US however in CS5 we have changed this to be the case for all
    regions.
      In NZ Student and Teacher licenses can be used
    for commercial use both during study and after students or teachers have
    finished/left. I.e. a teacher can do freelance work on the side and
    still be eligible for the student and teacher pricing.
      When the next version of CS is released students
    who have finished their studies or teachers who have left the institute
    can upgrade to a commercial version at the upgrade price.
    We do not require them to upgrade so if they wish
    they can stay on CS5 indefinitely, when they do decide to upgrade they
    will need to purchase a commercial license. We have tiered upgrade
    pricing though so it works out cheaper for them if they do upgrade
    straight away.
      The main condition for Student and teacher is
    that it is installed on a private computer so cannot be installed at an
    institute (school, uni or poly). Instead, educational institutions must
    purchase the Education version.
    Student and teacher licenses are for home use on
    private computers for educational or commercial purposes for that one
    person. There is no serial number in the box and verification is
    required.
      Educational licenses are for use on an education
    institute’s (schools, unis or polys) computers, this is for educational
    use only and does not include commercial use. Single teachers should not be purchasing this type of license, the only people who should be buying educational licenses are educational institutions.
    I teach Photoshop and Illustrator at a Uni in Australia and would really like to be able to tell students if they can use the Student and Teacher editions for commercial use - If the above is true I think this is a very clever move by Adobe but it would be really good if they made it a bit clearer.

  • Student/Teacher Edition

    Do you have to be a FULL time student to purchase the student/teacher edition of Photoshop cs6?

    No , it is not mandate
    http://www.adobe.com/education/student-eligibility-guide.edu.html

  • Creative suite download error from india (student teacher edition)

    I recently purchased Adobe Creative Suite and keep getting an error when downloading.
    I have tried phone support, chat support, and posting support, but am still unable to download my purchase~
    Help!
    T

    I have purchased the "download" version of Creative Suite Master Collection Student Teacher Edition. I have paid for it and sent in my Teacher/Student documents. They were approved. Now I navigate to a page that has buttons for downloading it - its about a 7gb download. My IT guy tried downloading it last night but the download did not complete. He tried a second time and the download came to 100% but again the file did not work. I have contacted him to provide more details for you. T
    I just spoke with my IT guy he says "unable to complete" downloading
    Is this the information that you need?

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