Upgraded to iOS7 on the ipad.  Pages no longer connects to iCloud.

Quick summary.
Updated my iPad 2 to iOS7 via OTA.  Pages crashes on launch.  I unstalled the app, Reinstalled. Now it launches but my documents in iCloud don't show up.  I turned off iCloud and back on via Settings/Pages.  No change.  Deleted my iCloud account on the iPad and reinstalled.  Nothing.
However, my iPhone 4's Pages on iOS7 works as intended.  Documents can also been seen via my iMac.
Looking for some feedback.
Thanks!

I received this email this morning, supposedly from the iwork team. The work of scammers or the real deal? Apple, please advise.
Hello there,
          We have heard about your issue from the discussion thread below:
https://discussions.apple.com/thread/5332788?tstart=0
We would like to know if you would be able to provide the following:
- UserID for account
- Are you signed into iCloud from all devices with the same UserID?
- Filenames of documents with issues
- OS versions for desktop and iOS devices
- Version of iWork apps
- Were there recent OS or app upgrades installed?
- Were both the iOS and OS X apps updated when this occurred?
- On each device, do you have multiple iCloud accounts setup for Mail, Contacts & Calendars?
- Under Settings > iCloud - Is Documents & Data set to On?
- If you go to the website www.icloud.com, are you able to download your documents?
Thank you,
The iWork Team
15042859

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