Upgraded to iPhone 5. No cellular, wifi is OK. Calls still going to old device.
Upgraded to 5s. Wifi is OK, but no cellular service. All calls still going to old device. Tried all fixes online. Help!!
Contact your carrier for assistance as it sounds like your new phone is not activated on their network.
~Lyssa
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I have an iPhone 5 and if I make a call it goes blank hangs up on the people and then proceeds to facetime them automatically. Does anyone know how to fix this? It only started with ios7
Judging by all the posts on the forum, there seems to be an issue at Apple's end, although they have made no announcement on their status page. Unfortunately, we may have to wait until Apple is more forthcoming with information.
http://www.apple.com/support/systemstatus/ -
I have upgraded my iPhone 4 to OS 7.0. During the setup I pressed the "Agree" button for the Terms and Conditions. I would not take me to the next stage in the setup. Everytime I apress the "Agree" buttion it pops up a dialog with the "Cancel" or "Agree" buttons.
Reset the device and try again.
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I changed my Apple ID but on my iPhone 4S w/ iOS 7.0.4, when I go into settings > iCloud it still shows the old Apple ID. How do I change this? I was going to delete the iCloud account from my phone then add it back with the new Apple ID, but I'm not sure...help!
http://support.apple.com/kb/TS5223?viewlocale=en_US
Peace, Clyde -
My iPhone 5 is on wifi, but it's still using up data, help?
So I just upgraded to the iPhone 5 today which means that I just lost my unlimited data (insert depressing funeral music). And I figured that whenever I'm in my dorm, my house, or anywhere inside that there's a wifi connection, I'd just connect it to wifi to avoid using up extra data. This morning when I got the phone, I only had used .046GB, and I'm always browsing the internet/checking Facebook/blogging/etc. When I got home I connected to our wifi and downloaded some apps. It was on wifi the entire time, but the usage went up to .050 which was weird. Then I drove back to my dorm, connected to my wifi here, barely used any apps and it just went up to .060. What's going on? I'm pretty worried because our monthly billing cycle started a few days ago and if this goes on while I'm on wifi I'll get up to 2GB quick :/ also I always make sure to exit out of the apps/kill them after I'm done using them so they're not running in the background.
Help :'(I am having the same issue ~ I opened a discussion on it over the weekend. I tried calling VZ bit after 20 minutes of waiting, I gave up. I figured I'd try back after the iphone 5 rush would stop. I have had a 4 & never had this issue ~ I am VERY Aware of programs running in the background & push notifications, etc & what could be pulling data & everything is off. I've even noticed the data is being used when I (& the phone) are sleeping at 3 am, 5 am, etc.
I got a response from VZ this morning o e mail it seemed a "canned response" with no explanantion:
"I hope you are having a great start to your week. I would like to begin by welcoming you to Verizon Wireless. This is really a great question and we certainly appreciate customers who keep such a close watch on their usage. When I compare the data records, it looks like data usage began to incur at the same time that your line and device was activated. I definitely still encourage you to use wifi as a great way to manage your data use (I do it myself when listening to music at work)."
Please let us all know what you find out with VZ regarding this issue.
Thank you -
TS1398 why does iphone 3gs switch from wifi to 3g while still in wifi range?
I have an iphone 3gs and recently updated to ios 5.1.1.Now I'm having trouble with my wifi switching back to 3g,while still in wifi range.Didn't have this problem before i updated to ios 5.1.1 software.How do I resolve this issue?
I said WEP (Wired Equivalent Privacy), not WAP (Wireless Access Point)
If you have wi-fi you already have an Access Point, either as a separate box or (more likely) as part of your router. Go into your router's administration to see what kind of security you're using. If you're using WEP, which is an older technology that is not very secure, your router may very likely provide WPA2 as an option. If so, try using that along with a new passcode for the network. You'll likely have to "forget the network" on your device and then re-connect and re-enter your new passcode. -
I want to upgrade my iPhone 3G to a used iPhone 4, can I use the sim card already in the 4 or must purchase a new sim card?
You might want to ask you carrier that question. I can tell you that when I gave my old iPhone 4 to my wife we were able to get my old sim card that was in the 4 reprogrammed with the wife's phone number. The AT&T store didn't charge us to do this.
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IPhone 4 keeps loseing wifi connection
Iphone 4 keeps loseing wifi connection and none of my other household devices lose connectivity. How do I fix this?
Same here. Issue is with random routers not in same household.
5.0.1 issue needs an update soon! -
HeLLO I AM USING AN IPHONE 5 From Last few days I DON'T KNOW WHAT HAPEND TO MY SET ITS DISTURBING ME A LOT DON'T KNOW WHY BUT I AM NOT ABLE TO UPGRADE ANY APPS BECAUSE WHEN I AM TRYING TO UPGRADE OR DOWNLOAD ANY APP THROUGH WIFI ND 3G BOTH AFTER SOMETIMES IT STOPS DOWNLOADING AND SHows THAT "UNABLE TO DOWNLOAD THIS APP" IT'S SHOWING THIS MESSAGE IN EVERY APP AND ALSO AT ITS DISTURBING ME AT THE TIME OF WATCHING ANY VIDEOS TOO. BECAUSE WHEN I AM TRYING TO WATCH ANY VIDEO IN YOUTUBE IT'S DISTURBING VIDEOS ARE NOT PLAYING ND SOUNDS ARE NOT COMING PROPERLY ND THE IMAGE QUALITY ALSO BECOMES POOR AND THE VIDEO STOPS AFTER SOME TIMES THIS PROBLEM IS HAPPENING AT ALL THE VIDEO ND IT'S HARASSING A LOT. THE SAME PROBLEM IS ALSO HAPPENING TO MY BROTHER'S PHONE TOO.. REQUEST TO APPLE PLEASE ANALYSE AND FIXED THE PROBLEM AS SOON AS POSSIBLE OR ELSE MAYB I NEED TO STOP USING APPLE PRODUCTS. CAUSE IT'S HARASSING MY DAILY LIFE A LOT....
These are user to user forums. You ARE NOT addressing Apple by posting here.
Also, why are you YELLING at us?? Stop using ALL CAPS.
What steps have you done to try and fix the problem? -
my wife and I are now sharing the same laptop, mine was stolen, we have separate apple ID accounts. i upgraded to iphone 4 after the robbery and activated my phone on her laptop. when i try to download or upgrade apps her apple ID keeps popping up. can we have separate accounts using the same laptop with different phones? if so, how can i fix this?
It sounds as if you're using the same Mac OS X login account on that computer. If you create a separate login account for yourself, it will be as if you have two computers (other than the fact you can't both use it at the same time, of course).
Go to System Preferences->Users & Groups to create a new user account for yourself. Log out of your wife's account, then log in to your own account. You can now set up this user environment any way you like. When you launch iTunes the first time, enter your Apple ID and log in to the iTunes Store. Redownload all of your content. Then connect your iPhone to the computer using the USB cable - it will treat it as a new phone, let iTunes wipe the phone and set it up as new.
You might then want to set up Fast User Switching within System Preferences->Users & Groups which will allow you and your wife to swap the laptop between the two of you easily without even having to log out one account in order to log in to the other.
http://docs.info.apple.com/article.html?path=Mac/10.6/en/8672.html -
Is it possible to recover my data from iCloud backup without working wifi? I have as many other upgraded my iPhone 4S to iOS 7.0.2 with the result that the Wi-Fi or Bluetooth no longer works. However, i can connect to iTunes via cable but there is wrong version of backup.
Answer is no.
If you want the iCloud backup you have to have n internet connection, thus WiFi.
The not working WiFi has happened with quite a number of users.
It is not exactly clear what is the cause but there are suggestions to clear it up:
Some people have had success by removing an apostrophe from the iPhone name. If your iPhone is called something like “John’s iPhone” then this might work. Go to Settings > General > About > Name and change it to something with no apostrophe.
Some people have reported success by putting the iPhone into Airplane mode and then going to Settings > General > Reset > Reset Network Settings, but the problem may return.
You could also try going to Settings > Control Center and disable Access on Lock Screen then turn your iPhone off and on again.
Make sure that your router firmware is up to date.
Try backing up your iPhone and then restoring it. Check how to factory reset an iPhone for details.
If nothing is working for you, try contacting Apple or take your iPhone into an Apple Store.
Succes, Lex -
What can I do to get "maps" to work on my Macbook Pro, iPad and iPhone when connected to wifi at home. iPhone "maps" work fine when connected to cellular service. Maps on wifi shows me about 55 minutes away from my current location. Very frustrating. I called Time Warne,r my service provider, but they had no answers since they were not knowledgeable of this situation. Anyone else having problem? I just updated all devices to newest update. Is that the problem.
Did you bring your wireless router with you? If so, it's possible the iPad is getting its location through the router and the router still "thinks" it's where you used to live.
Try taking your iPad to another location where there is wifi (such as a coffee shop). Then, try an app that uses location services. If it's accurate at another location, then the source of your problem is your router.
~Lyssa -
Im having major problems syncing my iphone 4 to itunes, this problem started after upgrading to ios 5. I have upgraded my itunes, turned sync by wifi on and off but still nothing. Everytime I try to sync my iphone it just says sync cancelled. Please help.....
I'm having the same problem ! Each time the sync starts it suddenly stops and says finished syncing
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I can't upgrade my iPhone 4 to iOS 5.1.1 from the iPhone using wifi!! the installation start but before finishing an error occurred and the installation stop! help
I will try, and what happen is that after it is intall and start "Preparing upgrade" the installation stop and a message occure: An error occure download the iOS 5.1.1" thas all.
But now it is too late because the iOS 6 is now availabel, is it recommendet to donwload iOS 6 on iPhone 4 or not? -
Hi. I have just upgraded to the IPhone5. I have synced to WIFI and I am still unable to connect to ITunes, App Store or Safari. Any suggestions?
Thanks for your help. NR1420What happens when you try? Do you get an error message.
disconnect from the wifi and try on cellular data, if you can access the apps, then the problems lies with your router.
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