Upgraded to iTunes 10.5 and now my iPhone and iPad won't sync

Please help. I've just upgraded both my iphone and ipad to 10.5 and now neither device will sync. Most of my music and books won't load and I keep on getting an error (An error occurred while restoring this iphone (-69)). Please could anyone help? I'm desperate and I don't know what to do.
I don't know much about PCs - so layman's terms please.

I have had this exact same problem with iphone 4.
How was this resolved?

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Just got a new iPhone and now the phone and iPad won't sync together

I just got a new iPhone bc of switching to AT&T. Now the phone and iPad won't sync together. Ie. start a text on one and continue with the other

Do you mean tether?
iOS: Understanding Personal Hotspot
http://support.apple.com/kb/HT4517
Use Bluetooth to tether your iPhone, iPod touch, or iPad
http://www.macworld.com/article/1159258/bluetooth_tethering.html
How to Connect an iPad to an iPhone Via Bluetooth Tethering
http://techtips.salon.com/connect-ipad-iphone-via-bluetooth-tethering-25472.html
 Cheers, Tom

I recently burned a CD to iTunes on Vista, and it won't sync to my iPad even if I plug it in. What am I doing wrong?, I recently burned a CD to iTunes on Vista, and it won't sync to my iPad even if I plug it in. What am I doing wrong?

Three weeks ago, I burned Around The World (Daft Punk) and Welcome Reality + (Nero) to my iTunes library on Windows Vista. Today I plugged my iPad into my laptop (on which I burned the CDs) and did a backup and sync. After it finished, I checked my Music app on the iPad and the CDs were not there. Am I missing a step or do I need to configure something?

Hello techno-man
Try dragging and dropping the music on top of your iPad to sync the music over, also ensure that you are syncing the recently added tracks.
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/HT1535
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/ph12313
Regards,
-Norm G.

My ipad won't sync with itunes, can anyone help

My ipod tpuch and ipad won't sync with itunes even though they are recognised by my comuter. i have uninstalled and reinstalled itunes but still won't sync. How can i get my equipment to sync with itunes?

It has been shown there are problems with the latest update of iTunes and Windows computers. What you need to do is remove and reinstall iTunes, and make sure that you follow the steps in this support document exactly. http://support.apple.com/kb/ht1923. If you do not follow them exactly, you will just compound your problems. Once you do this, you should have no trouble having the phone recognized in iTunes.

Upgrading to iTunes 7.6 and now can't burn any playlists

Hi:
I've finally upgraded to iTunes 7.6 and it now won't let me burn any playlists. When I try, it asks me to insert a blank disc, which I do, it then says checking media and then nothing. I've rebooted, uninstalled, reinstalled and still the same issue. Before I upgraded I had no problem burning a cd, plus after upgrading, I've tried to burn other things off of my computer and that all still works. Any suggestions?

Having the same frustrating problem and have spent hours tryinhg to figure out. E-mail to iTunes support was pretty much useless and they finally advised me to contact an Apple Service Technician. If you find out, please post or let me know [email protected] Staples said for $40 they could fix. Hate to pay it. Thanks.

I upgraded to iTunes 10.5 and now I can't back up iTunes library to disc. In previous versions it was in file library backup to disc. In iTunes 10.5 that is gone!

I upgraded to iTunes 10.5 and now I can't back up iTunes library to disc. In previous versions it was in file>library>backup to disc. In iTunes 10.5 that is gone!

Some of us have our enture itunes library backed up on CD/DVD - what a waste of time and effort as now presumably you can't use these discs to restore itunes on a new computer! WHY NOT APPLE?
Very unimpressed with itunes 10.5/ios5 - wifi tracking apps have been removed from the store (and won't function in ios5), it's impossible to sync photos (I have spent a whole day trying to sync my iphone 3GS with itines 10.5) to no avail and now, no CD backup facility.
I have never had problems with apple before - I was thinking of upgrading my whole system from PC to Mac but now I am doubtful - if this is typical of apple software, I will stay with windows!

Upgraded to itunes 11.4 and now when i connect my iphone 4s..itunes crash!!!!

upgraded to itunes 11.4 and now when i connect my iphone 4s..itunes crash!!!!when the iPhone is disconnected iTunes is working properly....
please help me!!!

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if iTunes crashed, you would enter "iTunes" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
          DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

I've upgraded to itunes 11.1.4 Now my ipod and my wife's will not connect/ sync. Itunes says it can detect an ipod but it can't be identified correctly. I have uninstalled and re installed ITunes but it still doesn't work

I've upgraded to itunes 11.1.4 Now my ipod and my wife's will not connect/ sync. Itunes says it can detect an ipod but it can't be identified correctly. I have uninstalled and re installed ITunes but it still doesn't work

I too am having the same problem. I'm glad to know it's not just me

Just upgraded to iTunes 10.6 and now it says it does not support Quicktime

Just upgraded to iTunes 10.6 and now it says it does not support Quicktime. Not much more to add. It's a MacPro running Lion.

warren.b.paul wrote:
So, I have managed to fix the problem.
I found that the upgrade had replaced my library files with empty ones.
So I restored the backup I made of them before the upgrade and
now all my media is back.
Great..
For those who run across this therad and haven't taken the effort to make a backup here is another approach that should work.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2

Upgraded to iTunes 9.2 and iPhone 4 -- all of my third-party apps missing

I'm not exactly sure where the issue came from, but I somehow lost all of my apps as I upgraded to iTunes 9.2 and the iPhone 4 today. But I figured out what happened and *I have the solution*, which I'd like to share...
This occurred on June 24, 2010 (iPhone 4 launch day). The steps I took to upgrade to iTunes 9.2 and iPhone 4 were as such:
1) I did a full sync and backup of my iPhone 3GS with iTunes 9.1.
2) I upgraded iTunes 9.1.x.xx to iTunes 9.2.0.61 (the first version compatible with iPhone 4).
3) I activated my new iPhone 4 and set it up based on my 3GS's back up data.
4) When it was done setting up the iPhone 4, I noticed that all of the native apps and their app data were intact, but I was missing all of my third-party app store apps. Note that all the apps on my 3GS were obviously still intact.
5) I noticed that I had zero apps in the iTunes library (at the top left under "Library"). Thus, with my 3GS plugged in, I right clicked on the iPhone in iTunes under "Devices" and selected "Transfer Purchases". This transferred all of the apps on my 3GS to the iTunes library.
6) I plugged in my iPhone 4, and noticed that on the "Apps" tab under "Devices / iPhone name", the "Sync Apps" box was unchecked. So I checked it, and it gives you a scary message saying that all of the apps in the iTunes Library (which I had just populated in step 5) will overwrite the app data on your iPhone. I didn't have any app data on my iPhone 4, so I clicked "OK". All of the apps transferred from the iTunes Library to my iPhone 4 with all of the app data (game saves, etc) intact.
So that's my solution. I'm sure this must be happening to other people. My main piece of advice is: after upgrading to iTunes 9.2 and syncing your old phone for the last time, make sure you have apps in your App Library and "Sync Apps" is checked. If not, follow the steps above.
This same issue also happened to my friend, but he doesn't have his old iPhone 3GS to restore the app data from. If anyone has any suggestions as to how he can save his app data, please let me know. Thanks.
Craig

Well this won't work for me...
I had all of my apps and music stored in iTunes, I updated to the newest 9.2 iTunes and did a 4.0 update to my iPhone 3G all the while not noticing that EVERYTHING IN iTUNES was GONE. When I got done updating my iPhone it was late so i went to bed... Next day came back to sync everything and thats when I saw it was all gone...
http://support.apple.com/kb/HT1451
did what the link said and NOW I have all my 6K+ MUSIC back but not ONE APP. The App's are completely gone from when you nav. to the location the link says... There isn't a mobile sync folder there...
NOT SURE WHAT TO DO NEXT... Very Frustrated and MAD. I don't want to redownload all my apps manually. TO many to do it that way.

Help! - I upgrade to itunes 6.0 and all my music disappeared

I've had itunes for I while and I had a fair amount of music on it. My computer has been asking my for a while if I wanted to upgrade to itunes 6.0 and I always said no, but recently I did it. Now all of my music is gone except for the last two songs I ordered from the online music store. Can I get my music back? Or how can I at least not do this again? I didn't read any warnings whatsoever. I assumed "update" the program features would be updated but all the music files would be retained.
heeeeelp.
inpirson 8000 Windows 2000

First of all, this will occasionally happen after an upgrade. Your music is NOT gone, as iTunes does not store your music, your hard drive does. iTunes only holds the file paths in order to reference the songs by. Now, you will simply need to add them back over. Very simple, do this:
Click on File on the iTunes Task bar
Click Add Folder to library and add your iTunes folder back over.
It won't take but just a second.
Rachyl

I upgraded to itunes 10.7. Now when I try to sync my new iphone 5 it gets stuck in step 6 of 8 determining tracks to sync

I upgraded to itunes 10.7 and now when I try to sync my iphone 5 it gets stuck in step 6 of 8 determining tracks. I reload 10.7 and rebooted everything. What do i do?

Had the same thing happen to me when I tried syncing my iPhone this a.m. - talked to Apple 7 hours ago and evidently there's an "issue" with the iTunes server. The Apple adviser told me to try syncing in an hour. Well, rather than do that, I've continued to check Twitter, searching on "itunes sync" or "itunes server" - seems the problem's still going on.
I'm going to wait it out til tomorrow. Or whenever.
The REASON I was synching is that ever since the iOS 5 "upgrade" photos that were in albums synced from iPhoto had disappeared. Not all the photos, just all the photos in some albums. Weird.
Too many bugs in iOS 5 (syncing, Bluetooth connectivity, etc.). They should have waited til it was right before releasing it.

I upgraded to itunes 10.6 and I can't manually sunc to my ipod nano 5th gen anymore. I have re-installed itunes, restored my ipod and tried it dozens of times

I upgraded to itunes 10.6 and with that "upgrade" I can't manually sunc to my ipod nano 5th gen anymore. I have re-installed itunes, restored my ipod, tried syncing under another users account and everything else I can think of. It syncs ok upon initial start-up but then when I tryp to select podcasts or music to sync to it, itunes crashes. Now that I restored my ipod, I can't even get my old podcasts much less add new ones.

Do you have any better luck with that if you update to iTunes 10.6.1.7?
From the notes for the release:
iTunes 10.6.1 provides a number of improvements, including:
• Fixes several issues that may cause iTunes to unexpectedly quit while playing videos, changing artwork size in Grid view and syncing photos to devices.
• Addresses an issue where some iTunes interface elements are incorrectly described by VoiceOver and WindowEyes.
• Fixes a problem where iTunes may become unresponsive while syncing iPod nano or iPod shuffle.
• Resolves an ordering problem while browsing TV episodes in your iTunes library on Apple TV.
http://www.apple.com/itunes/download/

No Sync of contacts+calender since upgrade to iTunes 7.7 and/or iPhone 2.0

Windows Vista, Outlook 2007, iTunes 7.7, iPhone 2.0
After Upgrading to iTunes 7.7 and iPhone 2.0 neither my contacts nor my calender syncs anymore.
Often (but not allways), when connecting iPhone to my PC, I am getting the error "iTunes was unable to load provider data from Sync Services. Reconnect or try later"
When this happens, most of the time (but not always) my entries for syncing calender,contacts etc. under "Info" are missing. In these cases synching is not possile at all.
In those rare occasions, when the entries are not missing, ...
... synchronizing takes > 30 Minutes (much longer then before the update)
... new calender and contact data in Outlook are ot syncronized to iPhone and vice versa
Note:
1. De- and Re-Installing iTunes (íncl. Apple Mobile Device Support, Apple Software Update und Quicktime) did not solve the problem
2. Resetting the sync history did not solve the problem
3. Deleting data backup did not solve the problem
4. When Syncronizing at a different windows user I do not receive the error "iTunes was unable to load provider data from Sync Services", but still: syncing does not work!
5. On my iPhone there are 2 calenders: Home and "Outloook Calender"
6. There were backups of two different iPhones in my iTune (which I have deleted)
7. All podcasts were gone from my iPhone - after resetting the sync history there were transfered by to iPhone
8. Right after the update, iTunes wanted to update each contact in Outlook (which I did not allow) - after resetting the sync history this message did not appear again
Anyone any idea? I love my iPhone but when I cannot trust that data is not in synch between Outlook an IPhone its not much more than a mobile phone!

I ran into this the first immeidately after upgrading to 7.7 (at least the calendars, I didn't have much of an issue with contacts). Long story short, I think it has to do with the "Home" sub-calendar it creates. Removing this and redirecting new events back to Calendar does not resolve the issue. It seems that whatever it does, corrupts the Outlook Data File (PST file) permenently.
Fortunately for me, my profile at home is very simple and I only use it to sync personal events and contacts. I tried a number of "fixes" including resetting the sync history in iTunes, rebooting multiple times etc. What fixed it for me was the following (though I would only recommend it if you know what you are doing as you can mess up your entire outlook profile if you don't). This is the short short version of these instructions... if you don't know how to accomplish these steps I'd suggest asking someone that does. BTW, this only deals with a simple profile with calendars and contacts. If your profile contains a lot of additional personal information that the iPhone does not support (notes, etc.) you will need to export these folders into individual files for later import into the reconstructed PST file.
1) Disconnect the iPhone and close everything down (iTunes, Outlook, etc), make a backup of your PST file just in case things go wrong.
2) Create a new data file and set it as the default.
3) Open iTunes (before connecting the iPhone again) and click the Reset Sync History button in the preferences.
4) Open up outlook just to make sure the new profile is working, then close it again.
5) Connect the phone to have it sync your contacts and calendars back to outlook.
6) The sync of both contacts and calendars should work correctly now.
Again, please note that these instructions left a lot of detail out concerning the individual steps. If you need help with these I'd suggest seeking out someone that has some experience with this process for help to reduce the risk of losing data in the process.
The bottom line for me was that it seemed that recreating the PST file and reimporting the data (not just copying the whole file into a new one) fixed the issue for me. Obviously, one would hope that Apple devises a better solution than this in the long term.

I just upgraded to the new 5.0.1 software and now my Ipad won't sync, any ideas?

I just upgraded to the new 5.0.1 software and now my Ipad won't sync, any ideas?

Are you using ITunes 10.5? If so have you upgraded to the OS 5 software? Now it should tell you there's an even newer upgrade to the 5.0.1 when you try to sync your iPhone or iPad. Hope this helps.

Upgraded to iTunes 10.5 and now my iPhone and iPad won't sync

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