Upgraded to iTunes 11, can't find files, can't play movies

I upgraded to iTunes 11 then tried to play a TV Show I had downloaded from the iTunes store. First I got an error saying it could not locate the file. I manually located the file which was exactly where it said it was, and now I'm getting an error of "This movie cannot be played on this computer." I have uninstalled iTunes and reinstalled it and am still getting the same error.

I copied the TV Show to my iPad and I'm getting a "Cannot Open" error when I try to play it on the iPad.

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I am trying to install itunes 10.5.1 but it can't find file IXP609.TMP where can i get this

i am trying to install itunes 10.5.1 but it can't find file IXP609.TMP so stopping the upgrade. how do i upgrade itunes? I tried uninstalling but it can't find another file 389 so I can neither uninstall nor reinstall. Any thoughts please?

Hi Rick,
by "repair" I mean I went to the control panel, option - programs and features, and in the list of all my installed programs I selected "Apple Software Update". On top of the screen you find the options Uinstall, Change and Repair. I clicked the repair button and that did the trick. After the repair I could uninstall the program. I also uninstalled iTunes, Apple Application Support, Apple Mobile Device Support en Bonjour, thus all Apple programs. Then I installed iTunes 10.5 again and everything went fine.
Success,
Peter

I get itunes can't find file when I tried to play a TV show I had purchased that was supposed to be in the cloud. There are several of these, including an entire season. In the store it shows that I purchased these shows when I checked them.

I get itunes can't find file when I tried to play a TV show I had purchased. I then checked and had this problem with an entire TV season I had purchesed. The shows were supposed to be in the cloud. I went to the itunes store, went to the tv shows and they showed that I had purchesed them. They do not show up when I click on purchesed in the store.

Try this...
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2

I upgraded to iTunes 10.5 and now I can't back up iTunes library to disc. In previous versions it was in file library backup to disc. In iTunes 10.5 that is gone!

I upgraded to iTunes 10.5 and now I can't back up iTunes library to disc. In previous versions it was in file>library>backup to disc. In iTunes 10.5 that is gone!

Some of us have our enture itunes library backed up on CD/DVD - what a waste of time and effort as now presumably you can't use these discs to restore itunes on a new computer! WHY NOT APPLE?
Very unimpressed with itunes 10.5/ios5 - wifi tracking apps have been removed from the store (and won't function in ios5), it's impossible to sync photos (I have spent a whole day trying to sync my iphone 3GS with itines 10.5) to no avail and now, no CD backup facility.
I have never had problems with apple before - I was thinking of upgrading my whole system from PC to Mac but now I am doubtful - if this is typical of apple software, I will stay with windows!

Upgraded to 6.01 & "can't find file" appears

I upgraded to Ilife 6 and DVD made in V4 open with the message "can't find file". I upgraded to 6.01 and still have this message. How do you fix this problem.
thanks,

teit:
You're getting that message because iDVD uses links to iPhoto's library folder system for the photos in the iDVD project. Since V6 has changed that folder system iDVD has lost it's links and cannot find the files. Unless you only have one or two files to re-link, doing it manually is impossible. iDVD 6.0.1 was supposed to fix that problem but apparently not for you. At this point, you may not be able to recover the project unless you have a backup copy of your V4 library that you can put in the Pictures folder for iDVD to find and use.

HT204088 I installed iphone 5 from iTunes backup but still have one app showing [ ! ] not installed can not find file . How do I get rid of this pop up

I installed iphone 5 from itunes back up and get a pop up [ ! ] app not installed can not find file. I have looked through everything that have with "CANADA" in the app title. That is the only info there is.

If you haven't found out which app it is then if you go into list view in the Apps part of your library do any of the apps have an exclamantion mark against them ? If they do then they are the one(s) that iTunes can't find the actual app file(s) for - if you delete that app from your library then if it is still in then you should be able to re-download it via the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your computer's iTunes, or you can just download it directly on your phone via the Purchased tab in its App Store app

Have two albums in iTunes that say can't find file location but they are on iPod nano and will play on nano but not in iTunes

I'm trying to play two albums using iTunes but they say the files can't be located and won't play. The albums are on my iPod Nano 3rd Gen. and will play there. Syncing my iPod and computer doesn't resolve the problem. How do I get the albums from the nano to the computer?

Hello, FayAnnR.
Thank you for visiting Apple Support Communities.
Here is an article that I would recommend going through when iTunes indicates that a file can not be located.
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
If the media was purchased from iTunes, I would recommend deleting the missing media and either transfer purchased from your iPod or download them again via the third article below.
How to delete content you've downloaded from the iTunes Store
http://support.apple.com/kb/HT5772
iTunes Store: Transfer purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/ht1848
Download past purchases
http://support.apple.com/kb/ht2519
Cheers,
Jason H.

HT1451 I am trying to restore my playlists that disappeared yesterday. I have followed these instructions but when I get to step 7, I can't find File Library Import playlist. What am I missing?

I am trying to restore my playlists that disappeared yesterday. I have followed the instrutions on the support page but when I get to step 7, I can't find File>Library>Import Playlists. What am I missing?

I suspect the menus have changeed slightly since that document was written...
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
Alternatively, depending on exactly when and why the library went missing, there may be a more recent .tmp file in the main iTunes folder that can be copied & renamed as iTunes Library.itl to restore the library to an earlier state. Look for a recent .tmp file that is similar in size to the .itl files in the Previous iTunes Libraries folder. If it has happened repeatedly you may want the earliest such file generated since the last iTunes upgrade.
If applicable, see iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
I've noticed more of these missing library posts of late and a common factor to most since I started asking is AVG Anti-Virus. It seems in some cases it might be at least part of the reason why the library file disappears. Try excluding the iTunes folder from any AV scanning process.
tt2

Can not find file must locate each song one at a time need to restore my whole library

can not find file, must locate each song one at a time need to restore my whole library

Hello BadSteve,
It sounds like iTunes seems to have lost track of all your music and you must locate each file individually. I would recommend at this point that you check for 3rd party plugins to see if there are any causing an issue:
iTunes: Troubleshooting issues with third-party iTunes plug-ins
http://support.apple.com/kb/ts3430
If the issue persists after removing the plugins, I would next try recreating your iTunes library:
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/ht1451
Thank you for using Apple Support Communities.
Regards,
Sterling

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anyone seen this before or have any suggestions??
thanks
Ian

ok one more question
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actually the above error provide with solutions also.

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SEVERE: null : Can't find file '/WEB-INF/tiles-defs.xml'

I'm trying to get Tiles to work with Struts on my server. I'm running a local instance of Tomcat v5.5. Development environment is Eclipse. I"ve looked everywhere on the web and can't find any solutions that work. I've been working on this for several days now. It shouldn't be this hard...
I appreciate any help or suggestions people might have. I would really like to get beyond the configuration $#!^ and start coding.
Thanks in advance!!!
Jim
Here are snippets from the pertinent files:
web.xml:
<?xml version="1.0" encoding="UTF-8"?>
<web-app id="WebApp_ID" version="2.4" xmlns="http://java.sun.com/xml/ns/j2ee" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://java.sun.com/xml/ns/j2ee http://java.sun.com/xml/ns/j2ee/web-app_2_4.xsd">
     <display-name>
     admin</display-name>
     <welcome-file-list>
          <welcome-file>index.html</welcome-file>
          <welcome-file>index.htm</welcome-file>
          <welcome-file>index.jsp</welcome-file>
          <welcome-file>default.html</welcome-file>
          <welcome-file>default.htm</welcome-file>
          <welcome-file>default.jsp</welcome-file>
     </welcome-file-list>
     <servlet>
          <servlet-name>action</servlet-name>
          <servlet-class>
               org.apache.struts.action.ActionServlet
          </servlet-class>
          <init-param>
               <param-name>config</param-name>
               <param-value>/WEB-INF/struts-config.xml</param-value>
          </init-param>
          <load-on-startup>1</load-on-startup>
     </servlet>
     <servlet-mapping>
          <servlet-name>action</servlet-name>
          <url-pattern>*.do</url-pattern>
     </servlet-mapping>
     <jsp-config>
          <taglib>
               <taglib-uri>struts-bean</taglib-uri>
               <taglib-location>/WEB-INF/tlds/struts-bean.tld</taglib-location>
          </taglib>
          <taglib>
               <taglib-uri>struts-logic</taglib-uri>
               <taglib-location>/WEB-INF/tlds/struts-logic.tld</taglib-location>
          </taglib>
          <taglib>
               <taglib-uri>struts-html</taglib-uri>
               <taglib-location>/WEB-INF/tlds/struts-html.tld</taglib-location>
          </taglib>
          <taglib>
               <taglib-uri>struts-tiles</taglib-uri>
               <taglib-location>/WEB-INF/tlds/struts-tiles.tld</taglib-location>
          </taglib>
          
          <taglib>
               <taglib-uri>http://java.sun.com/jstl/fmt</taglib-uri>
               <taglib-location>/WEB-INF/tlds/fmt.tld</taglib-location>
          </taglib>
          <taglib>
               <taglib-uri>http://java.sun.com/jstl/fmt-rt</taglib-uri>
               <taglib-location>/WEB-INF/tlds/fmt-rt.tld</taglib-location>
          </taglib>
          <taglib>
               <taglib-uri>http://java.sun.com/jstl/core</taglib-uri>
               <taglib-location>/WEB-INF/tlds/c.tld</taglib-location>
          </taglib>
          <taglib>
               <taglib-uri>http://java.sun.com/jstl/core-rt</taglib-uri>
               <taglib-location>/WEB-INF/tlds/c-rt.tld</taglib-location>
          </taglib>
          <taglib>
               <taglib-uri>http://java.sun.com/jstl/sql</taglib-uri>
               <taglib-location>/WEB-INF/tlds/sql.tld</taglib-location>
          </taglib>
          <taglib>
               <taglib-uri>http://java.sun.com/jstl/sql-rt</taglib-uri>
               <taglib-location>/WEB-INF/tlds/sql-rt.tld</taglib-location>
          </taglib>
          <taglib>
               <taglib-uri>http://java.sun.com/jstl/x</taglib-uri>
               <taglib-location>/WEB-INF/tlds/x.tld</taglib-location>
          </taglib>
          <taglib>
               <taglib-uri>http://java.sun.com/jstl/x-rt</taglib-uri>
               <taglib-location>/WEB-INF/tlds/x-rt.tld</taglib-location>
          </taglib>
     </jsp-config>
</web-app>
struts-config.xml:
<?xml version="1.0" encoding="ISO-8859-1"?>
<!DOCTYPE struts-config PUBLIC "-//Apache Software Foundation//DTD Struts Configuration 1.2//EN"
"/WEB-INF/dtds/struts-config_1_2.dtd">
<struts-config>
     
     <data-sources />
     
     <form-beans>
     </form-beans>
     
     <global-exceptions />
     
     <global-forwards />
     
     <action-mappings>
          <action path="/foobar" forward="/createAccount.jsp" />
     </action-mappings>
     
     
     
          <plug-in className="org.apache.struts.tiles.TilesPlugin" >
          <set-property property="definitions-config" value="/WEB-INF/tiles-defs.xml" />
          <set-property property="definitions-debug" value="2" />
          <set-property property="definitions-parser-details" value="2" />
          <set-property property="definitions-parser-validate" value="true" />
          </plug-in>
     
</struts-config>
tiles-defs.xml (in the WEB-INF directory as are the other xml files...):
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE tiles-definitions PUBLIC "-//Apache Software Foundation//DTD Tiles Configuration 1.1//EN"
                                             "http://jakarta.apache.org/struts/dtds/tiles-config_1_1.dtd">
<tiles-definitions>
     <definition name="Tiles.register" page="/tiles/template.jsp">
          <put name="header" value="/tiles/header.jsp" />
          <put name="body" value="/register.jsp" />
          <put name="footer" value="/tiles/footer.jsp" />
     </definition>
</tiles-definitions>
Console output when starting the server:
INFO: Starting Servlet Engine: Apache Tomcat/5.5.17
Jul 7, 2006 11:36:41 AM org.apache.catalina.core.StandardHost start
INFO: XML validation disabled
Jul 7, 2006 11:36:43 AM org.apache.struts.tiles.xmlDefinition.I18nFactorySet initFactory
SEVERE: null : Can't find file '/WEB-INF/tiles-defs.xml'
Jul 7, 2006 11:36:43 AM org.apache.struts.tiles.TilesPlugin initDefinitionsFactory
SEVERE: Can't create Tiles definition factory for module ''.
Jul 7, 2006 11:36:43 AM org.apache.struts.action.ActionServlet init
SEVERE: Unable to initialize Struts ActionServlet due to an unexpected exception or error thrown, so marking the servlet as unavailable. Most likely, this is due to an incorrect or missing library dependency.
javax.servlet.ServletException: null : Can't find file '/WEB-INF/tiles-defs.xml'
     at org.apache.struts.tiles.TilesPlugin.initDefinitionsFactory(TilesPlugin.java:233)
     at org.apache.struts.tiles.TilesPlugin.init(TilesPlugin.java:137)
     at org.apache.struts.action.ActionServlet.initModulePlugIns(ActionServlet.java:869)
     at org.apache.struts.action.ActionServlet.init(ActionServlet.java:336)
     at javax.servlet.GenericServlet.init(GenericServlet.java:211)
     at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1105)
     at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:932)
     at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:3917)
     at org.apache.catalina.core.StandardContext.start(StandardContext.java:4201)
     at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1013)
     at org.apache.catalina.core.StandardHost.start(StandardHost.java:718)
     at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1013)
     at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:442)
     at org.apache.catalina.core.StandardService.start(StandardService.java:450)
     at org.apache.catalina.core.StandardServer.start(StandardServer.java:709)
     at org.apache.catalina.startup.Catalina.start(Catalina.java:551)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
     at java.lang.reflect.Method.invoke(Unknown Source)
     at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:294)
     at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:432)
Jul 7, 2006 11:36:43 AM org.apache.catalina.core.ApplicationContext log
INFO: Marking servlet action as unavailable
Jul 7, 2006 11:36:43 AM org.apache.catalina.core.StandardContext loadOnStartup
SEVERE: Servlet /admin threw load() exception
javax.servlet.UnavailableException: null : Can't find file '/WEB-INF/tiles-defs.xml'
I have the following jars in my Web App Libraries (WEB-INF/lib):
standard.jar
commons-fileupload.jar
antlr.jar
struts.jar
commons-beanutils.jar
commons-logging.jar
commons-validator.jar
myswl-connector-java-3.1.12-bin.jar
struts-el.jar
jstl.jar
commons-digester.jar
Struts is version: 1.2.9.
JRE / JDK: 1.5.0_06 (Program files shows I have JRE 1.5.0_05 in the tree as well)
Note: Struts will work if I comment out the tiles plug-in in the struts-config.xml file.

you don�t call o files-defs.xml in jsp?

I can't find half of my purchased movies in itunes how can i retrieve them?

i can't find half of my purchased movies in itunes how can i retrieve them?

Go to the iTunes Store, log into your account, and click the Purchases link under the Quick Links. From there you should be able to re-download some or all of your purchased content. Note that not all content has been licensed for re-downloading in all countries at this time; you can see what content you can download here:
http://support.apple.com/kb/HT5085
In addition, not all movie students have agreed, and not all movies are available from those studios that have, even in countries where movies are in general available.
For more information, see:
http://support.apple.com/kb/ht2519
Regards.

Upgraded to iTunes 11, can't find files, can't play movies

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