Upgraded to latest iTunes & now cant buy albums!

I can purchase single tracks but cant buy albums. I forces me to billing info saying 'account has changed' go in there, update switch card with CCV numbers click OK but no download starts. So select buy again and the billing screen comes up again.
Annoying or what, cash ready, 2 albums to buy, DOESN'T WORK.
D

This ties into another post about the 'authorisation loop' looks like MANY people are getting this after update to latest Itunes.
I guess Apple will loose sales, as people get fed up with the constant loop and will give up....like me.

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HELP!! Upgraded to latest Itunes, now cannot import CDs!!!

Was doing fine, enjoying my new Ipod, building music library for first time. Then I upgraded and now I can no longer import music.
I ran diagnostics as suggested in other thread on problems burning CD, which shows that the computer is not recognizing my CD drive anymore. And in My Computer...it does not show that there is an audio cd in the drive.
What is going on that Itunes is causing the computer not to recognize the drive? I read that there is a work around for the immediate problem of beginning the import in windows media player---but is there a way of backing out of this version of Itunes that is clearly problematic? I really regret upgrading.
Itunes diagnostic is below which shows drive is "empty" when there is a CD in it.
Microsoft Windows XP Home Edition Service Pack 1 (Build 2600)
TOSHIBA Satellite A45
iTunes 7.0.1.8
CD Driver 2.0.6.0
CD Driver DLL 2.0.6.0
LowerFilters: PxHelp20 (2.0.0.0), AFS2K (3.1.14.0), BSSTOR (1.0.7.0), PFC (2.5.0.201),
UpperFilters: GEARAspiWDM (2.0.6.0),
Video Driver: Intel(R) 82852/82855 GM/GME Graphics Controller\Intel(R) 82852/82855 GM/GME Graphics Controller
IDE\DiskIC25N060ATMR04-0______________________MO3OAD4A, Bus Type ATA, Bus Address [0,0]
IDE\CdRomTOSHIBADVD-ROM_SD-R2412________________1431___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is an administrator.
D: TOSHIBA DVD-ROM SD-R2412, Rev 1431
Drive is empty.

"+itunes frequently renders CD/DVD burners useless...+"
"Frequently"?! Do you know why (and what can be done about it)?
I'd love to have itunes on my PC and throw 'em $$ for downloads, but I haven't had any luck so far. And, frankly, I'd rather have my drive and burner working and be itunes-less than the other way around...
EDIT: I asked in an already existing thread with no luck:
http://discussions.apple.com/thread.jspa?threadID=1800058&tstart=90
Message was edited by: JimPV

Upgraded to latest Itunes 11.1.3 now it doesn't see my Iphone 4s

I have a Mac Pro OSX 10.9 upgraded to latest Itunes 11.1.3 now it doesn't see my Iphone 4s though it charges fine so i know it's not the cable. Tried all fixes. Anyone having this issue and is Apple working on a solution???

Hi TechiePam,
Thanks for using Apple Support Communities. Though I am not sure what you have specifically tried, I am providing this article in the event there are steps you haven't tried yet:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Cheers,
- Ari

I have the latest itunes, i cant put videos even if they are in mp4

i have the latest itunes, i cant put videos even if they are in mp4

I have the same problem. I haven't been able to find any suggestions or solutions. I found a free program called CopyTrans Manager that allows me to put videos onto my iTouch. You can download it at http://www.copytrans.net/. I have been using it for the last few days now and it has worked great.

Just upgraded to latest iTunes for Windows. Rebooted the PC as required. When I bring up iTunes I get a pop message saying "An unknown error occured (-42110)". What does that mean?

Just upgraded to latest iTunes for Windows. Rebooted the PC as required after the update. When I start iTunes I get a popup message saying "An unknown error occured (-42110)."
What does it mean?
How do I fix it?
Thanks!

Removing the SC Info folder as per the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document seems to help most folks reporting the iTunes launch 42110s:
iTunes: Advanced iTunes Store troubleshooting

Upgrade to latest Itunes created havoc with my library!

Has anyone else experienced this problem? I upgraded to latest Itunes and about 800 of my songs lost their association from the computer to the library and the songs wouldn't play. With more investigation, many are purchases saved on the cloud or CDs I imported but they must be stored on the cloud because there are no files on my computer so I had to reload a ton of music. Also had to delete purchased songs from my library to allow me to re-download them, another time consuming activity that I didn't plan to spend my time on today. Wondering if others are also having this problem and how to communicate it to Apple so they are aware? Happy holidays.

Not quite surewhat your asking exactly. You look here for different ways on importing media from nano to your computer! https://discussions.apple.com/thread/2417169?start=0&tstart=0

HT201210 Cant upgrade to iso 7, says I need an upgrade to latest itunes but it is the latest

Any help in upgrading availible?

The latest iTunes is 11.1. For some people, iTunes is incorrectly reporting 11.0.5 is the latest. Download 11.1 at http://apple.com/itunes/download/.

After Upgrade to latest iTunes, it will not open.Uninstall and reinstall did not help Getting this error message '' Runtime Error R6034 '' An application has made an attempt to load the C runtime library incorrectly''. 3 windows PCs.1 vista, 2 windows7 7

I upgraded to the latest iTunes 11.1.4, after a prompt from the iTunes store. But will not open after the upgrade. One of three error messages told me to reinstall. I did. Restarted and scanned. But no help there. So I unistalled and re installed from Apples' website. The installation was okay as usual but still will not open. Keep getting the same error messages. '' Runtime Error R6034, '' '' An application has made an attempt to load the C runtime library incorrectly. Please contact the application's support team for more information.'' That's the error messages I get when I try to open the New installed iTunes 11.1.4. Right now there is no iTunes on any of my PCs. Installed but will not open. Please Help.Thanks.
Jonas.
3 Windows PCs. Safari 5.1.5 ( One Laptop with Vista. Two Windows 7 64 bit on All in One Sony desktop PCs. )

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

Upgraded to latest iTunes & lost my library

Since upgrading to the latest iTunes, it has lost all my library settings.
All songs are still on disk, and other users on the same XP SP3 machine have not experienced this problem.
- When I log into XP as my user, then bring up iTunes, the entire music and apps list is now blank. The music lists are still there however (but also blank).
- When my kids log into the same XP as their user, their iTunes are up to date
I need all my ratings and play counts back (years worth of work). Getting the songs in is easy and not the problem.
What's the fix?

I had not, but thank you very much, that worked (yes, it took me this long to get to it, )
I never would have thought to google for the terms in the link you provided and my searches were not bearing fruit. Since it had been a while, I had to google for it again to find this thread, and only got here when I added my username and the site.
I upgraded to version 10, the latest, per instructions, and it seems happy.
Looks like a reasonably common issue as I've pointed several coworkers at this thread.
Thanks again!

Upgraded to latest Itunes - won't recognize songs in my external drive?

I recently upgraded to the latest Itunes. I store all my music on an external hard drive. Now I can't seem to get the Itunes library to pull songs from the hard drive - getting the message "The song __ could not be used because the original file could not be found. Would you like to locate it?" I didn't have this problem before. I tried importing the songs from the hard drive but now my library has doubled and I'm still having problems launching music. Anyone have any input? Thanks in advance.

No, my problem is when I open iTunes, none of my tunes are there because the new iTunes 8.1 looks into my hard drive iTunes for the library and it's blank. when I use preferences/advanced and choose "change" and attempt to select the library from my external drive, it's greyed out . . . not accessible.

I need to remove ALL trace of iPod & iTunes to upgrade to latest iTunes?

Attempting to upgrade to the latest iTunes, from the one I've been running that I hadn't upgraded for some years.
The message comes back that an auto update isn't possible and that I must remove the old version in it's entirety prior to trying again.
So I followed the instructions on the website here and have removed everything from my c/programs directory.
However there is still an iPod for Windows 2005, an iPod software updater and iTunes itself showing in the Add/Remove programs area of the Control Panel, and when I try to remove these nothing happens. These entries don't even have any info associated with them in terms of file size, but I can't get rid of them.
I have also removed Quicktime.
At my wits end, it seems this stuff is embedded in my PC somewhere and now I have no iTunes and can't download the latest version.
Please help if you have any input, it would really be appreciated.
Thanks, DJ.

This depends on how you have the ipod set to update. You can change the way it updates by going to edit>preferences>iPOd tab
By default the ipod is set to "Auto update ALL". If you goto the ipod tab and check "Only update checked songs" Only songs with a check mark beside them will be updated to the iPod. If you uncheck a song, the next time you update the ipod the song is removed.
You can also goto the iPod tab and set it to "AUto update SELECT" with this option only songs in the playlist you pick are updated. this is very helpful for people with a nano or a library thats larger than there ipod can hold.
"Manual update" is where you manually add songs and delete them off the ipod. This option is usually helpful to people who want to control everything on there ipod or frequently connect there ipod to more than one PC.
You can also go there the sub tabs on the iPod tab and set each to different things, Like leave the ipod to "Auto update ALL" but goto the podcast tab and set it to manual update or the video tab...just whatever you want or need to do

Authorizing a purchased song in iTunes from a "buy album" purchase

Tonight, I purchased an album using the "buy album" option. One song doesn't play, and I'm asked to authorize my computer. When I do that, it still won't play. How can I fix this?

Also, when things like this happen, is there a way I can be reimbursed for the useless download? Or am I simply expected to cross my fingers and hope that you folks have the answer?
While I hope to reclaim the song I purchased, this has totally turned me off of the whole iTunes program. Product quality is questionable, and customer service does not exist.
This would be the equivalent of going to Target, buying a shirt, coming home, realizing it has a hole in it, and taking it back to the store. And at the store, they tell you, "We're not going to give you your money back. And we're also not going to give you another shirt to replace the one you paid for. What we're going to do is we're going to send you to that room over there filled with several million people, all screaming about their problems, and hopefully you bump into someone who knows how to fix your shirt. Also, don't ever try to contact us again. Thank you."

Have windows 8.1. Updated to the latest itunes. now will not recognize my iPod or iPhone

I recently purchased a new labtop a few weeks ago and it came installed with windows 8. I updated the next day to windows 8.1. I then installed itunes and my iPod 5th generation and iPhone 5 were working fine. I then updated to the latest itunes. When I plugged my iPod in, I received a message that my iPod was detected on windows but could not be identified properly. The same thing applies to my iPhone 5. I have uninstalled and reinstalled itunes 3 times, restarted my labtop several times. I have followed most of the advice on these forums and I'm stuck. Nothing is happening. If i plug in my ipod, nothing. If i plug in my iphone nothing. Please help me

Hello there, jlynn84.
The following Knowledge Base articles provides great pointers for troubleshooting the issues your describing:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
If troubleshooting takes you to the point of uninstalling iTunes, those steps have to be performed in a very particular way for the step to work:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Upgraded itunes whilst abroad and now cant buy from store

Please help me!!!!!
I upgraded my itunes to version 7 whilst staying with a friend in Poland and after installation a message popped up saying that the itunes store is not available in this country so I cant download anything from the store.
My itunes worked fine before this, store and all. I am English not Polish but will be out here for another 4 months, what can I do????????
Toshiba Satellite Pro L20 Windows XP

Go here.
https://discussions.apple.com/message/18448888#18448888

Upgrading to latest itunes and ipod software kills ipod

Today my son has upgraded his itunes (on XP laptop) and ipod software to the latest versions. He has a 120 GB iPod classic and we've all been using ipods/itunes for many years. Since installing the updates he has been unable to synch his ipod. When we plug the ipod into the laptop it comes back with the error message "The ipod 'name' cannot be synched. The file or directory is corrupted and unreadable". I have then tried to follow all of the trouble-shooting advice on the Apple website including the 5 Rs. The first 4 didn't fix the problem and when I got to no 5 (RESTORE) this wouldn't work either. The restore software downloaded from the site but after looking like it was going to proceed, iTunes returned another error message "<sons name> iPod cannot be restored because it contains files that are in use by another application". I checked that it wasn't trying to synch at the same time as restoring and could see no obvious reason why the restore wouldn't work. I am now at a complete loss as to what to do next. Can anyone help? I am surprised that there is nowhere on the Apple support site where you can find a list of all error messages and what you should do in response. Well not one that I could find anyway! Hope someone out there can shed some light.

Try putting the iPod in disk mode before connecting it.
1. Reset the iPod by pressing and holding the Menu and Select buttons simultaneously until it reboots.
2. Press and hold the Select and Play/Pause buttons simultaneously for several seconds until the display changes. I believe it will say something like "Okay to disconnect." Then connect the iPod to your computer.

Upgraded to latest iTunes & now cant buy albums!

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