Upgraded to lucid lynx-amd64, firefox will no longer start, even in safe mode, terminal reports segmentation fault.
Upgraded to Ubuntu lucid lynx 64bit platform, Firefox will no longer start, even in terminal safe mode - terminal reports Attempting to load the system libmoon Segmentation fault. Thunderbird works fine. Un-installed/re-installed to no success.
== User Agent ==
Mozilla/5.0 (X11; U; Linux x86_64; en-US) AppleWebKit/533.2 (KHTML, like Gecko) Chrome/5.0.342.9 Safari/533.2
I completely uninstalled everything associated with firefox in synaptic package manager, then reinstalled the latest version of firefox again.
Evidently one of the add-ons was preventing firefox from opening, not sure which one though. I hope this will help someone else. Firefox is working now.
Similar Messages
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Windows 7 system. I think I was running a beta of firefox 9. Please help! XX
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode
See:
*http://kb.mozillazine.org/Firefox_crashes
*https://support.mozilla.org/kb/Firefox+crashes -
Yosemite installed, Firefox no longer opens, even in Safe Mode
This evening I upgraded to Yosemite. Now Firefox no longer opens, even in Safe Mode. If I try to open FF, I receive a Mozilla Crash Report. I uninstalled and reinstalled FF, made no difference. Can anyone help?
This is the crash report. I do not understand it.
AdapterDeviceID: 0x 166
AdapterDriverVersion:
AdapterVendorID: 0x8086
Add-ons: gmailwatcher%40sonthakit:1.61,%7B03B08592-E5B4-45ff-A0BE-C1D975458688%7D:1.0,%7 B1395baf2-3aa6-4d0f-83d6-1d9b66a9420d%7D:0.9.5,%7B3C9A65A6-9563-4485-BA4A-4BCD69 8BCFB4%7D:7.0,%7B5bfebbd0-9bef-4522-8823-523aeda5f2dc%7D:2.1,%7B8b86149f-01fb-48 42-9dd8-4d7eb02fd055%7D:0.26,copyplaintext%40teo.pl:1.3.2,autoscrollhelper%40tec hsmith.com:1.9.6,%7B4cc4a13b-94a6-7568-370d-5f9de54a9c7f%7D:2.7,socialfixer%40ma ttkruse.com:10.6,%7B195A3098-0BD5-4e90-AE22-BA1C540AFD1E%7D:4.2.0.0,%7B0545b830- f0aa-4d7e-8820-50a4629a56fe%7D:24.9,%7Bdc572301-7619-498c-a57d-39143191b318%7D:0 .4.1.5.2,ClassicThemeRestorer%40ArisT2Noia4dev:1.2.5,%7B972ce4c6-7e08-4474-a285- 3208198ce6fd%7D:33.0,extension%40321youtube.com:1.3,%7B146f1820-2b0d-49ef-acbf-d 85a6986e10c%7D:0.1.9.2,firefox%40gmelius.com:5.7.7.12,jid1-UXDr6c69BeyPVw%40jetp ack:0.8.1
BuildID: 20141011015303
CrashTime: 1413609621
EMCheckCompatibility: true
Email: EventLoopNestingLevel: 1
FramePoisonBase: 00000000f0dea000
FramePoisonSize: 4096
InstallTime: 1413386076
Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x 166
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 1418
StartupTime: 1413609618
Theme: classic/1.0
Throttleable: 1
Vendor: Mozilla
Version: 33.0
useragent_locale: en-US
This report also contains technical information about the state of the application when it crashed. -
Firefox will not open at all (regular, safe mode, profile manager).
Firefox hung while using the Garmin import plugin on the mapmyrun.com page. No crash report was provided. After closing it, firefox will no longer open.
It appears in the taskmanager momently, but then disappears before any window appears. It never consumes more than 1004K of RAM before it disappears.
It will not open in regular mode, safe mode, or in profile manager. In each case the result is the same.
I rebooted. No change.
I reinstalled it over itself. No change.
I completely uninstalled it, and then reinstalled it. No change.
I deleted sessionstore.js and replaced it with sessionstore.bak. No change.
I can't open the profile manager.You can do a disk check with the chkdsk.exe program.
If you run the chkdsk.exe program from a cmd.exe Command window then you can read the response from the chkdsk.exe program.
Open a cmd.exe window:<br />
Start > Run: cmd.exe <press Enter>
At the command prompt (>) type or Copy&Paste: chkdsk.exe /f /r <press Enter> (put a space before /f and /r)
If you get something like: Would you like to schedule this volume to be checked the next time the system restarts? y/n then answer the question with "Y" and close all programs and reboot the computer.
A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.
See:
* [[Server not found]]
* [[Firewalls]]
* http://kb.mozillazine.org/Browser_will_not_start_up -
Firefox will no longer run on my computer. It's been working fine up until a few days ago. Installed the updates and now nothing. Uninstalled, reinstalled (numerous times). Click the icon and nothing. Hour glass comes up for a second and then it is gone. Running XP ver 5.1 (service pack 3) edit. I'm no techie so I have no clue what is causing this or what to do. I love firefox and miss it greatly. Anyone know what I can do to get it back?
Can you install a new profile? See [[Managing Profiles]] for me details and let us know if you need additional assistance.
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I was trying to change settings to access the comments section of Slate.com. Right or wrong, I changed a Java setting from -1 to 2. The setting was in about:config and I believe it involved some sort of max. As I cannot open anything, I am not sure.
When I made the change, firefox crashed immediately, Every time I have tried to reopen, even in safe mode, it immediately crashes again and will not reopen.Hi pternagy,
Sorry you are having problems.
For future reference. Those of us that mess directly with about:config soon learn how to recover from mistakes and what it is sensible to backup. Occasionally backing up your entire profile for instance can be useful and would have probably given you a quick solution of copying over the file from that backup.
*[[Back up and restore information in Firefox profiles]]
Ok on to the subject of trying to get Firefox back as it was:
Find your profile and the file ''prefs.js'' and rename that. (The renamed file is a potentially useful backup.) Firefox is then forced to regenerate the file and will reset your preferences to the default. You can then re open and use Firefox. Next try to get it back to normal.
Trying to manually edit the file ''prefs.js'' is normally a bad idea. However if it is a single pref change it may be possible to directly edit the prefs.js file (whilst Firefox is closed) to get everything back to how it was before . You have the renamed file to work with. Probably best to test all this out in a new additional profile then you only break additional test profiles not working profiles essential to Firefox.
These articles should help you:
* http://kb.mozillazine.org/Prefs.js_file
* [[Reset Firefox preferences to troubleshoot and fix problems#w_solution-2-delete-firefox-preference-files]]_solution-2-delete-firefox-preference-files
*[[Profiles - Where Firefox stores your bookmarks, passwords and other user data#w_finding-your-profile-without-opening-firefox]]#w_finding-your-profile-without-opening-firefox
* http://kb.mozillazine.org/Using_multiple_profiles_-_Firefox
Please post back with how you get on and whether you need any extra help.
Good Luck. -
Firefox crashes all the time, even in safe mode
Firefox keeps crashing, even in safe mode. I've tried updating my graphsic accelerator, disabling it; i've updated all extensions, windows and firefox.
That is a problem with "Constant Guard" from Comcast (PInvokeCalliWorker; bug 684748)
* [[/questions/871697]]
* [[/questions/870380]] -
Firefox 30 crashes windows 7 even in safe mode.
Firefox crashes even in safe mode on my windows 7 box.
Crash ID: bp-61d86996-3b4d-4cc3-8657-803cf2140807
AdapterDeviceID: 0x0126
AdapterVendorID: 0x8086
Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:30.0
AvailablePageFile: 4570435584
AvailablePhysicalMemory: 1587560448
AvailableVirtualMemory: 3904385024
BIOS_Manufacturer: LENOVO
BlockedDllList:
BreakpadReserveAddress: 74973184
BreakpadReserveSize: 37748736
BuildID: 20140605174243
CrashTime: 1407431825
EMCheckCompatibility: true
Email: [email protected]
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1403096746
Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0126, AdapterSubsysID: 21cf17aa, AdapterDriverVersion: 8.15.10.2622
D2D? D2D+ DWrite? DWrite+
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 12
StartupTime: 1407431824
SystemMemoryUsePercentage: 61
Theme: classic/1.0
Throttleable: 1
TotalPageFile: 8343150592
TotalPhysicalMemory: 4172525568
TotalVirtualMemory: 4294836224
URL:
User32BeforeBlocklist: 1
Vendor: Mozilla
Version: 30.0
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 :
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
RSVP TCPv6 Service Provider : 2 : 1 :
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP UDPv6 Service Provider : 2 : 2 :
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD RfComm [Bluetooth] : 2 : 1 :
useragent_locale: en-US
This report also contains technical information about the state of the application when it crashed.That is likely a problem with Digital Guardian (dgapi.dll)
*Firefox 30.0 Crash Report [@ dgapi.dll@0x92d5d ] -
after a firefox upgrade was auto-installed, firefox no longer will launch. clicking on the icon does nothing. can't start in safe mode
== This happened ==
Not sure how often
== firefox upgrade auto-installed ==
== User Agent ==
Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10_4_11; en) AppleWebKit/531.21.8 (KHTML, like Gecko) Version/4.0.4 Safari/531.21.10You can try to disable the Java Quick starter and the Java Console extension in the Control Panel > Java.
Control Panel > Java > Advanced tab > Miscellaneous >Java Quick Starter (disable)
You can also disable the Java plugin in Firefox: Tools > Add-ons > Plugins
See [[Troubleshooting extensions and themes]]
See [[Troubleshooting plugins]] -
Firefox will not start in WinXP. (I am sending this from an alternate browser.)
I believe that this is due to some incompatibility with the latest update of Java. I believe that one of the tabs from my previous session included a Java application, and this is causing the difficulty. In recent days, since the last update of Java, I have had difficulty in loading linked pages with Java applications into Firefox, and have needed to switch to a different browser to do this.
Now I cannot even start the browser, presumably due to the presence of a Java application on one of the restored tabs.
When I now try to start Firefox, my ZoneAlarm security s/w presents the message "Java(TM) Quick Starter binary is trying to access the Internet." I click "Allow", but Firefox will not start. If I click "Deny", the same result. The same thing happens when I try to start Firefox in Safe Mode, I cannot even start Firefox in Safe mode.
== This happened ==
Every time Firefox opened
== after recent update of JavaYou can try to disable the Java Quick starter and the Java Console extension in the Control Panel > Java.
Control Panel > Java > Advanced tab > Miscellaneous >Java Quick Starter (disable)
You can also disable the Java plugin in Firefox: Tools > Add-ons > Plugins
See [[Troubleshooting extensions and themes]]
See [[Troubleshooting plugins]] -
For no reason Firefox will no longer start up - no window opens
I have been using Firefox 4 for several days with no problem. For no reason this am Firefox will not open when I try to start the program. If looks like it is trying to open but no window ever appears. I tried uninstallling and reinstalling 4.0 and then installed 3.6 again but nothing has helped. IE browser works fine with no problems. I have no ideas left to try and get Firefox to work again. Any help would be appreciated.
Hello katielawrence, We're sorry to hear that your Firefox seems to be crashing. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
#Enter about:crashes in the Firefox location bar (that's where you enter your website names) and press Enter. You should now see a list of submitted crash reports.
#Copy the most recent 5 report IDs that you see in the crash report window and paste them into your forum response.
Thanks in advance for your help! -
Firefox will not open in regular or safe mode?
I am unable to open Firefox regular or safe mode. Last night it began to update on its' own and crashed. I immediately tried to open Firefox but was unable to do so. Now after rebooting numerous times, I still can't open it. No parts of FF are running in the task manager. I don't know what to do. Can anyone help me please?
Do a clean reinstall.
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox
* http://kb.mozillazine.org/Profile_backup -
Firefox will no longer start after downloading the last update
Yesterday (2/7/14) I downloaded the latest Firefox update. While the update was being installed I got a Parse error message. When I tried to restart Firefox nothing happened. I tried reinstalling Firefox (both with and without uninstalling the old version) and Firefox would start at the end of the installation process but after I closed Firefox it would not restart. I tried starting it in the safe mode but that didn't work. When I use the Task Manager Processes tab I see Firefox open for about a second and then it disappears.
I was finally able to get it to open by using Windows Explorer to set the compatibility mode of the Firefox.exe file to "Windows 2000" but I don't think that is a good solution.
Note that I am running the Windows XP Professional operating system.Yes, I uninstalled Firefox, deleted the program folder, and then reinstalled Firefox. Firefox still would not start until I set the compatibility to Windows 2000.
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Firefox 4 Hangs on Exit even in safe mode Win 7 x64
Whenever I close firefox 4 using the upper right "close" button in Windows 7 x64, it hangs in memory. The windows themselves seem to close properly, but I cannot start firefox without using the "end process tree" function in task manager. If, however, I use the firefox menu-->exit, this behavior doesn't happen. Firefox will close normally. This even happens in safe mode. I have tried re-installing firefox to no avail. I have even disabled AntiVir free with no success. I have not yet tried to disable windows defender, but that shouldn't be problematic. Any answers out there? Anyone with similar problems? I run a clean system, and I'm very tech savvy, but this one just boggles me.
Solved? Ok, so I think I fixed this myself. Originally, re-installing firefox after an uninstall (w/ option to delete profile) did not work. Here is what did work for me:
<br />
-Complete uninstall of firefox w/ option to delete profile<br />
-Manually delete entire profile under c:/users/NAME/app data/roaming/mozilla (yes, information will still be there even after a complete uninstall of firefox)<br />
-Update any other mozilla products (for me, Thunderbird... it turns out the older version was somehow sharing plugins and profile directories)<br />
-Download firefox 4.0<br />
-Install w/ defaults<br />
-disable all plugins manually (go to add-ons and select "disable" for each... why are there plugins you ask? well, some things like Adobe reader, etc... will automatically load in when firefox is installed if that particular program is already on your computer)<br />
-enable only basic plugins (for me, flash, java, and silverlight)<br />
-change settings as preferred (my changes were all in the privacy settings)<br />
-close and reopen firefox (I would recommend doing this at every minute step so you can troubleshoot what happened)<br />
-add plugins/extensions one at a time, reset firefox (option given once a plugin is installed), configure the plugin, close firefox, open firefox, repeat and wash for each plugin...<br />
-if any plugin/extension causes a hang, disable it. "End tree" in task manager for the hung firefox. Start firefox. Disable plugin. Do not "Restart" firefox at this point, as it will hang. Instead, use firefox-->close. Then, go in and try enabling the plugin, configure it, and the restart. If all is good at this point, leave the plugin. If not, wash, repeat, leave it disabled and move on without it at this point.<br />
-run your firefox sync<br />
-enjoy a working copy of firefox.<br />
The essential point is to CLEAN EVERY POSSIBLE THING OUT and install the bare minimum, then add parts incrementally and determine that every increment works. Simple, straightforward, but not always obvious.
I hope this helps... -
ITunes will not start - even in safe mode
I have been using iTunes for years and have been happy. A week ago it refused to open. I followed most of the instructions that I could find to correct.
Right now I have iTunes and all supporting applications installed. When I start iTunes in the Program List, the iTune.exe *32 process starts, however, it does not show up as an application.
I have uninstalled and reinstalled, follwoed the instructions for a "fresh" reinstall. I have been working this for over a week (off and on) and I cannot seem to figure it out. It will not open in safe mode either.
Has anyone had this problem? Anyone have ideas?Yes I did perform this step. When I set up a new user, the first time I ran iTunes in safe mode it performed a configuration. Then it simply did not run. Again, the background process executed and ran. The application however, did not run.
So you've established it's a systemwide issue. Did you then proceed to carry out the System-wide troubleshooting procedures described in the document? As it says in the document:
If you have the same issue in the new user account, proceed to the "System-wide troubleshooting" section. If you don't experience the same issue, proceed to the "User-specific troubleshooting" section.
Click the heading System-wide troubleshooting to expand the section and show the list of procedures.
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