Upgraded to new phone, Original Phone will not initalize.
I upgraded to the new phone, works great. I erased the data on the old phone (original iPhone) and now want to give it to my kid to use as an IPOD. I can't get it past the Apple Logo Screen.
Hooked it up to iTunes... doesn't recognize it.
Now I'm stumped.
OK, I got mine to work by following the directions in this post from Apple: http://support.apple.com/kb/HT1808
Connect the USB cable to a computer and, while holding down the home key on the phone, connect the cable to the phone. When iTunes recognizes the phone, it will ask if you want to restore the software.
The only hitch I had here was when it went to do the restore, it had to download the software and that took a while. In the meantime, the phone shut down and I had to go through the procedure again. It didn't respond every time, so be patient.
Similar Messages
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I have a iphone 4s. I let it upgrade to new OS. It will not get past the icloud agree to terms and conditions. I've review and agreed to all conditons. It just stays on the terms and conditions.
It's so simple. Press Cntl+Alt+Del, I mean, just like Microsoft, reboot and try again.
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Brand new phone will not charge
Just got my new 4S. It will not charge. Apple logo appears when pressing home button, but suddenly disappears or phone goes dead during initial config. Tried different chargers. Have tried charging for hours. Defect battery on a brand new phone?!
On your Manage Connections screen, click on the Services Status.
What is the status of the BlackBerry Internet Service?
Do you see the BlackBlerry dots logo at the top right of the home screen next to the signal bar indicator?
If not, and if the BIS status is not connected, could be the plan is not yet provisioned by Tesco.
Then, try this:
On your BlackBerry device, go to:
1. On OS5 devices: Options > Advanced > Host Routing Table > Menu > Register. On OS6 devices: Options > Device > Advanced > Host Routing Table
2. Resend your service books from your carrier BIS site:
From your handheld device: http://www.blackberry.com/btsc/KB15402
Go to the Personal Email Set Up icon and log in. Then under Help!, select Service Books, then select Send service Books.From your desktop PC: http://www.blackberry.com/btsc/KB02830
North American Carriers - scroll down to select your carrier
WorldWide Carriers - Find your carrier on the list
3. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot. This reboot, even if you have already done this, is often needed to install the service books.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
Some of my songs will not play on my new I5 phone. I see them on the playlist but when I try to choose them it skips to the next song
First... Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
Next.
It could be a corrupt download of those songs...
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
HT201401 MY NEW PHONE WILL NOT WORK UNLESS CONNECTED TO THE POWER SOURCE
My iphone 4 has been faulty since getting it on contract with 3mobile in jan. The phone will work when plugged into a power source but not otherwise. I have contacted apple and followed their inistructions but still not working. Some one has told me it sounds like the charger connection within the phone does anyone else have this problem ??? i am losing patience with both apple and 3 now
1. Try doing a hard reset while connected to the adapter:
Press and hold both the Home button and the Sleep/wake button simultaneously for about 15 seconds and release when the Apple logo appears.
2. If that doesn't solve the issue, backup the device and restore it as new.
In that case, use: http://support.apple.com/kb/HT4137
NB: set up as a NEW device because a software issue will be in the backup. If the issue persists after restoring as new, you should offer the device for service.
If you get specific error messages/codes in iTunes when updating/restoring, check this: http://support.apple.com/kb/ts3694 for causes and solutions
Good luck
Stijn -
how do get my new phone to register my new apple id when it keeps coming up with old id, but i can reset anything off the old id, cant even restore the phone cause it keeps using the old id!
All content bought using an Apple ID cannot be merged or transferred to another Apple ID.
If you want only to use the new Apple ID, you need to delete all apps, music & books with the old Apple ID and repurchase with the new Apple ID. -
Just upgraded to new iTunes, downloaded shows, will not play.
I just upgraded to the newest itunes last night, and today I downloaded three episodes of Lost.
They will not play. It says time is elapsing, but there is no sound or video, just a gray screen.
Does anyone have any idea why?Try the following: download BatChmod and run on the iDVD project package with the settings shown in the screenshot below:
Click to view full size
If your files use a different Group you can use it. Then launch iDVD and see if you can open the project file.
OT -
Brand new phone will not charge after battery low
My daughter has had her phone 4 days and it has only today died completely it had icon in corner saying off so I put it on charge. But where the battery icon was there was no sign to say it was charging. I left it an hour and nothing so I did a battery pull and it rebooted but then died completely. Still no light on to say charging. I also read on another forum to plug charger in while battery removed but still nothing at all. Also before this when she put her simcard in which is a contract bb sim it was saying it wasn't connected to bb Internet and bbm was not working. Please help
On your Manage Connections screen, click on the Services Status.
What is the status of the BlackBerry Internet Service?
Do you see the BlackBlerry dots logo at the top right of the home screen next to the signal bar indicator?
If not, and if the BIS status is not connected, could be the plan is not yet provisioned by Tesco.
Then, try this:
On your BlackBerry device, go to:
1. On OS5 devices: Options > Advanced > Host Routing Table > Menu > Register. On OS6 devices: Options > Device > Advanced > Host Routing Table
2. Resend your service books from your carrier BIS site:
From your handheld device: http://www.blackberry.com/btsc/KB15402
Go to the Personal Email Set Up icon and log in. Then under Help!, select Service Books, then select Send service Books.From your desktop PC: http://www.blackberry.com/btsc/KB02830
North American Carriers - scroll down to select your carrier
WorldWide Carriers - Find your carrier on the list
3. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot. This reboot, even if you have already done this, is often needed to install the service books.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
my new phone will not back up all my pics and apps ???? and music
Hello reneep44,
Thanks for using Apple Support Communities.
These two articles explain what iCloud backs up and how to manage the storage.
iCloud: iCloud storage and backup overview
http://support.apple.com/kb/PH12519?viewlocale=en_US
Here’s what iCloud backs up:
Purchase history for music, movies, TV shows, apps, and booksYour iCloud backup includes information about the content you have purchased, but not the purchased content itself. When you restore from an iCloud backup, your purchased content is automatically downloaded from the iTunes Store, App Store, or iBooks Store. Some types of content aren’t downloaded automatically in all countries, and previous purchases may be unavailable if they have been refunded or are no longer available in the store. For more information, see the Apple Support article iTunes in the Cloud availability by country. Some types of content aren’t available in all countries. For more information, see the Apple Support article Which types of items can I buy in my country?.
Photos and videos in your Camera Roll
Device settings
App data
Home screen and app organization
iMessage, text (SMS), and MMS messages
Ringtones
Visual Voicemail
Managing your iCloud storage
http://support.apple.com/kb/ht4847
You can also free up storage space by moving or deleting old email messages that you no longer need.
Have a nice day,
Mario -
HT6147 The new upgrade for IOS 7.0.6 will not download on my iPad Air or 4S phone.
The new upgrade for IOS 7.9.6 will not download on my IPad Air or 4S phone. Why?
old golfer711 wrote:
On the phone download and install can't be highlighted.
Is there a message underneath the Download and Install button?
On the iPad it starts to download then says error.
More specific, please. What error? -
Hi, I have recently upgraded from and Iphone 4 to 5. I completed a back up on my iphone 4 via icloud which went ok. When setting up my new phone I selected to set up as a new phone and not via icloud back up. Is there anyway I can restore my details to my new phone? Thanks Hayley
Welcome to the Apple Community.
Navigate to Settings > General > Software Update and install any updates available.
Navigate to Settings > General > Reset > Erase all contents and settings on the device you want to restore.
When this completes and the Set-Up Assistant starts, choose "Restore from iCloud Backup" and enter your iCloud account and password. You will see the three most recent backups for each of the devices on which you enabled Backup. Choose which backup to restore from. -
i upgraded my iphone 4 ios and now my phone will not restore -
I have run into the same problem.
1. I was sharing the same itunes account with my wife for both of our iPhones 4s. She upgraded her phone to IOS7 two weeks before I did. After I did we ran into problems with messaging. Because we shared itunes account, both iphones were linked. When I sent text messages to someone, she got a copy. When they replied, she got a copy. I tried several ways to remove her phone from my profile, but would not work with new IOS7. I had to create a seperate itunes account for my phone in oirder to do so, as recommended on several help forums.
2. I backed up my phone onto itunes before setting up seperate itunes account. It showed that all the photos, contacts, notes, apps, etc. were synced and backed up.
3. I logged off itunes (former shared account- now wife's account), logged into new itunes account, and proceeded to restore my phone, while logged into my new itunes account, thinking this would delete my wife's phone from the profile as shared devices.
4. Phone would not restore by automatically syncing with itunes, by selecting back up recovery file to recover, or even by deleting everything and starting fresh as if it were a new phone, then trying to restore the data file as if it were recovering the backup info onto the new phone.
5. I get the same **** initialization loop sequence on the iphone every time, even after itunes goes through the recovery process, syncing all data, etc., multiple times. The iPhone loops through the grey screen "Welcome" in different languages, then asks which wireless server I want to connect to, enter passcode, then asks if I want to set up phone as a new device, backup from iCloud, or from iTunes backup. It does not matter which I select. It prompts me to connect to iTunes again. The point is, I have already been through these procedures and the iPhone cannot get past this point and enter run mode, showing me a screen with all my recovered settings.
For time being, just to have a functional phone, I have had to delete everything off the phone and set it up as a new device, back to factory settings. Then the phone will get past this and enter into run mode showing screen and apps with factory settings, no contacts, no email ( have to set up again), no voice mail ( have to reset).
Any ideas on how to over ride this reset mode in the iPhone, when all I want to do is download and recover settings from a backup in iTunes to the device? -
i downloaded an upgrade from itunes last night to os5.1 i think. it said there was a problem with the download. now my phone will not work at all. it just has a picture of the itunes logo ans a picture of a usb cable on it. my computer will not recognise phone either
http://support.apple.com/kb/TS1538
Try rebooting it and connect. Make sure you're connected directly to a USB port using the Apple USB cable. -
TS1398 Since I upgraded to iOS 7.0.2 my phone will not auto-connect to the home WiFi network.
I upgraded my iPhone 4S to iOS 7.0.2 and now my phone will not auto-connect to the home wifi network. Each time I leave and return to within range of the network I have to remember to manually connect, otherwise it continues to use 4G for data. The credentials are saved (all I have to do is tap it to connect) but just won't happen automatically any more.
Is anyone else seeing this problem?Tried the reset multiple times. No go. Before the IOS 7.0,2 update my devices were connecting to home WIFI eventually.
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Phone will not sync to new pc. dont want to sync and loose data on phone
I loaded software on my pc – pc was stolen – all info is on my phone but not new pc. New pc has a different name and now phone will not sync and keep current info, I don’t want to lose my data on phone. I have changed my password many times – if I use new password in Itunes store on pc it works but will not work on phone. Apple ID is different on phone. How do I fix all of this?
It seems that I have multiple ID’s and 2 email addresses. My email address changed and I did so on iTunes but when going on to store it asks for password and still shows old email address. ID on iphone is the old email address and I don’t remember the password. How do I fix this. I cannot login on iTunes on my phone.
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