Upgraded to new version of itunes but still tells me I need to upgrade?
I've upgraded to the latest 64bit version of iTunes and when I plug in my iPhone it says I need to up grade to the latest 64 bit version. Ive done this many times and it still wont work. What do I do now?
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)
Similar Messages
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my itunes wont open it tells me that my itunes library was updated by a newer version on itunes but my software is uptodate any one else have this prob?
Look under your Start Menu for Apple Software Update, but before doing that, check the time and date on your computer that it's correct.
It's also saying the iTunes Library .XML file in your iTunes Folder file is new, for some reason, but your songs should be still in the iTunes Folder.
You can move the XML file out and restart iTunes and it shoudl creat another, you lose your playlists and have to import all your music again. -
When I start iTunes I get the following message. "A required iTunes component is not installed. Please repair or reinstall iTunes (-42404)". I have installed the latest version of iTunes but still get this message. Can anyone help?
Hello mustangcim243,
iTunes has various components bundled with it that it requires for general usage. I advise that we completely remove iTunes and all of these related components, verify that they have been removed, then reinstall. To do so, please follow the steps in this article:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Note: it is important to remove the 7 components in order. Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
If the above does not resolve your issue, I recommend we reset the SC Info folder:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
(See Step 4: Remove the SC Info folder)
Thanks,
Matt M. -
I tryed to install the new version of itunes, but when it was downloading a pop up popped up and it said 'the older version of bonjour can not be updated. please contack your support group.' what do i do?
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
Help!! Updated new version of iTunes but I can't open it
Help!! Updated new version of iTunes but I can't open it nw. It pop up a window said: [the file "iTunes Library.it" cannot be read because it was created by a newer version of iTunes. ] what is it?Tried to remove and install old version iTunes also can't work..
Manually download from here and install http://support.apple.com/downloads/#
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i download the new version of itune but it wont work the itune store can not connect even my apply id wont sign in it has an error 9808
Hello SAB7700,
This first article can help get iTunes successfully downloaded and updated, which should restore access to the iTunes Store.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Once iTunes is successfully updated, the following articles provides steps that can help get your iPod working in iTunes again and the iTunes Store functioning, should the update not resolve these issues
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen -
I have just downloaded a newer version of iTunes but I cannot open it? Can anyone help?
I have just downloaded a newer version of iTunes but now I cannot open it. When I click on the icon it tells me it was created with a newer version and would i like to install which I already have. I've tried restarting but that didn't help either :-( Going round in circles can anyone help please?
What is the exact text of the message you get. Take a screen shot (command/shift/4 and post it. Also, what do you see regarding iTunes if you go to App Store/Updates?
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I get a message "The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes." Please advise what I need to do to get around this issue - at the moment iTunes wont open up!
Hi did you ever get a solution to this problem? Having the same issue myself!
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Downloaded new version of itunes but the old version is still running
I don't know what the problem is. I downloaded the new version of itunes 7.7, it said the installation was successful, but the old version is still showing up. I tried restarting and downloading and reinstalling it again, but still no luck. Anybody have a clue?
i got it working!! see thread:
Mac iTune 7.7 problem
Posted: Jul 12, 2008 10:27 PM -
I can't sync my ipod nano with the new version of itunes that I downloaded as the old version was not working. The response I get is that" it can't sync due to my old music library which I still have on my ipod, can someone help with this, Thanks Peter
See Recover your iTunes library from your iPod or iOS device.
tt2 -
Hate iTunes 11. Reverted to the old version. Now I get a msg when I click to open iTunes stating, "The file "iTunes Library.itl" cannot be read because it was created in a newer version of iTunes" and it will not open. HELP!! How can I revert the library as well?
I hate iTunes 11 too... and I also want to revert to previous version. But Apple seems to be so incredibly customer-friendly these days that is quite deliberately not publishing clear/simple revert instructions. I think it's a disgrace that Apple removed Cover Flow without warning people who are tempted to upgrade. Absolute disgrace. And now we're stuck with this piece of ..
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My computer says I need to download a new version of iTunes but mt iPad will not let me
My computer says I need to download a new version of iTunes on my iPad but my iPad will not let me
You update itunes on your computer, not your iPad.
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Trying to get my iphone 3g to connect to the new version of itunes but it wont any ideas
trying to get my iphone 3g to connect to a new version of itunes its the first time ive used the phone
The requirement shoul be on the box the iphone came in. they are also on the website
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.6.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.7 or later (free download from www.itunes.com/download)" -
i downloaded the new version of itunes and i do not want it anymore. how do i get the older version back??
Which Mac OS X do you have installed?
The iPod touch requires v10.5.8 Leopard and iTunes 10.
System requirements
USB 2.0
iTunes 10 or later6
Mac: Mac OS X v10.5.8 or later
PC: Windows 7, Windows Vista, or Windows XP Home or Professional (SP3) or later
Broadband Internet access required; fees may apply. -
I try to download the new version of ITunes but i won't work
i just got a new i pod and my media playlist won't recognize it so i tried i tunes. but i need a newer version of i tunes so i went to download the newer version and it tells me that quicktime couldnt be deleted. So i then went to remove programs and qiucktime couldn't be deleted.. so my problem is how can i get itunes if i cant delete quicktime to get itunes.. i also cant update quicktime because i would have to delete it in the first place... but again it won't let me. please help im about to kick my comp in the balls... SO PLEASE HELP ME!!!
Windows XP Windows XPi didnt get any pop up telling me to do something or anything like that... it just did nothing.
Okay, if it's failing to uninstall without giving you an error message, let's try the following procedure.
Download and install the Windows Installer CleanUp utility. then use it to clear any existing QuickTime installation configuration information from your PC:
Description of the Windows Installer CleanUp Utility
Next, we’ll manually remove leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
7. Restart your computer.
next, we'll try to get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
switch off antivirus and antispyware applications prior to the repair install.
go into Add/Remove and select itunes. click "Change" and then click "Repair".
if the repair install goes through okay, restart the PC and try launching itunes again. does it launch properly now?
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