Upgraded to Tiger - Inbox is gone!

I just upgraded to Tiger last week (10.4.6) and went in to email again for the first time today to respond to some messages. The entire inbox was offline! (Hundreds of messages). When I clicked on one, the message that came up was: "...You need to take this account online in order to download it." But I was already online!
So I googled and found the following apple support page: http://docs.info.apple.com/article.html?artnum=25812
Which recommended that I "rebuild". So I did it. But now while my sent and drafts are fully online, my inbox only has 16 messages in it (all of which are now online.) I have tried Importing Mailbox - but no matter what Inbox folder I choose, it seems to not be able to find any mailboxes to import. I'm desperate!!! Any help would be much appreciated!
powerbook G4   Mac OS X (10.4.6)  

Thanks, beatleny, for finding that post for me . Apparently, I didn't save that mailbox cleanup procedure on my computer when I wrote it. I've saved it now (after slightly modifying it) so that I'll be able to easily reuse it in other cases.
Hadn't you found that thread, Allan would have provided a similar procedure to fix your problem. Actually, I initially learned about how to do this by reading Allan's and Ernie's posts on similar topics.
Since the other thread ended up becoming a bit messy, I'll post the procedure here for reference:
1. Quit Mail.
2. Create a folder on the Desktop and name it however you wish (e.g. Inbox-Old). It doesn't need to have an .mbox extension.
3. In the Finder, go to HOME/Library/Mail/POP-username@mailserver/INBOX.mbox/.
4. Move the mbox file to the Inbox-Old folder just created on the Desktop. This file contains all the messages that were in the mailbox before the upgrade to Tiger (maybe even some messages that had been deleted).
5. Move any strangely-named Messages-XXXXXX folder to the Desktop (not into the Inbox-Old folder). These are temporary folders created during an import process. Mail should automatically delete them when done. Their presence is a clear indication that something didn't work as expected. These folders are to be deleted after fixing the problem, but should be kept somewhere until then, in case they contain messages that are neither in Messages proper nor in the mbox file.
6. Move everything else within INBOX.mbox, except the Messages folder, to the Trash.
The result of the above should be that INBOX.mbox contains the Messages folder only, and the Inbox-Old folder on the Desktop contains the mbox file only. Now, proceed as follows:
7. Open Mail.
8. The account's Inbox should properly display in Mail as many messages as *.emlx files are in HOME/Library/Mail/POP-username@mailserver/INBOX.mbox/Messages/. If that's not the case, select the mailbox in Mail and do Mailbox > Rebuild.
9. In Mail, do File > Import Mailboxes, choose Other as the data format, and follow the instructions to import the Inbox-Old folder that's on the Desktop. Do with the imported mail whatever you wish. You may move to the account's Inbox the messages that Mail failed to convert properly, and delete those that did get through and, hence, are duplicates now.
The following collection of AppleScripts has a Remove Duplicates script that can be useful for removing duplicate messages:
http://homepage.mac.com/aamann/Mail_Scripts.html
If all is well and you're not missing anything, the files on the Desktop can be deleted, although you may want to keep them for a while, just in case.

Similar Messages

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    The conversion from Mail 1.x to Mail 2.x is broken. Take a look at the following thread to better understand the problem:
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    Overstuffed mailbox is unexpectedly empty
    More specifically, if this is a POP account, the following procedure should allow you to fix the Inbox problems:
    1. Quit Mail.
    2. Make a backup copy of the ~/Library/Mail folder, just in case something goes wrong while trying to fix the problem. You can do this in the Finder by dragging the folder to the Desktop while holding the Option (Alt) key down, for example. This is where all your mail is stored.
    3. Create a new folder on the Desktop and name it however you wish (e.g. Inbox Old). It doesn't need to have an .mbox extension.
    4. In the Finder, go to ~/Library/Mail/POP-username@mailserver/INBOX.mbox/.
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    The following collection of AppleScripts has a Remove Duplicates script that can be useful for removing duplicate messages:
    http://homepage.mac.com/aamann/Mail_Scripts.html
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    Ask for any clarifications or if you need further assistance.
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  • Upgraded to tiger, mail gets hung up on importing old messages.

    I had my pwrbk tuned up and upgraded to Tiger. All files were swept onto a dvd for back up and just plopped back on again after the install. When I click on mail to 'mail' it wants to import my "existing Mail messages into the new version"... so I 'continue' as it requests and (sighhh) it procedes to import (sighhh) my 4500 or so (who's counting) messages. It gets hung up on #1363 (which I believe is in the 'sent' folder) and the time remaining keeps increasing...- I mean - I gave it a chance - the battery (brand spank me new) ran all the way down AND we plugged it in too ... it happens every time. How to bypass this import without deleting all my old emails and just excise the offending hanger-upper?

    The conversion from Mail 1.x to Mail 2.x is broken. Even if Mail didn’t freeze while importing, there is no guarantee that it would import the old mailboxes successfully. Take a look at the following thread for an example:
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  • Problem with mail after upgrading to tiger...

    When I upgraded the OS in my PowerBook, all the mail messages in my in-box disappeared. Now, the only thing that shows up in each mail is the following, "The message from [Antonio john Doe <[email protected]>] concerning “Stuff” has not been downloaded from the server. You need to take this account online in order to download it."
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    The conversion from Mail 1.x to Mail 2.x is broken. Take a look at the following thread to better understand the problem:
    Help! "You need to take this account online in order to download it."
    More specifically, if this is a POP account, the following procedure should allow you to fix the Inbox problem. A similar procedure should allow you to fix other mailboxes that might also be affected:
    1. Quit Mail if it’s running.
    2. Make a backup copy of the ~/Library/Mail folder, just in case something goes wrong while trying to fix the problem. You can do this in the Finder by dragging the folder to the Desktop while holding the Option (Alt) key down, for example. This is where all your mail is stored.
    3. Create a new folder on the Desktop and name it however you wish (e.g. Inbox Old). It doesn’t need to have an .mbox extension.
    4. In the Finder, go to ~/Library/Mail/POP-username@mailserver/INBOX.mbox/.
    5. Move the files mbox and Incoming_Mail out of INBOX.mbox, into the Inbox Old folder just created on the Desktop. These files contain all the messages that were in the mailbox before the upgrade to Tiger, and maybe even some messages that had been deleted. mbox is the most important. Incoming_Mail may or may not be present.
    6. Move any strangely-named Messages-T0x... folders to the Desktop (not into the Inbox Old folder). These folders are to be deleted after fixing the problem. They are temporary folders created during an import or an indexing process, and Mail should have deleted them when done. Their presence is a clear indication that something didn’t work as expected. If you’ve been using Mail after the conversion and have already tried to fix the problem by rebuilding the mailbox or something like that, they might contain messages that are neither in Messages proper nor in the mbox file, so keep them around until the problem is fixed.
    7. Move everything else within INBOX.mbox, except the Messages folder, to the Trash.
    The result of the above should be that INBOX.mbox contains the proper Messages folder only, and the Inbox Old folder on the Desktop contains the mbox and Incoming_Mail (if it exists) files only. Now, proceed as follows:
    8. Open Mail.
    9. The account’s Inbox should properly display in Mail as many messages as *.emlx files are in ~/Library/Mail/POP-username@mailserver/INBOX.mbox/Messages/. If that’s not the case, select the mailbox in Mail and do Mailbox > Rebuild.
    10. In Mail, do File > Import Mailboxes, choose Other as the data format, and follow the instructions to import the Inbox Old folder that’s on the Desktop.
    As a result of doing the above, some messages may be duplicated now. Andreas Amann’s Mail Scripts has a Remove Duplicates script that you may find useful for that.
    Do with the imported mail whatever you wish. You may move the messages anywhere you want and get rid of the imported mailboxes afterwards.
    If all is well and you don’t miss anything, the files on the Desktop can be deleted, although you may want to keep them for a while, just in case.
    You may want to take a look at the following article (also referenced in the thread I mentioned at the beginning of this post) to learn what you might have done before upgrading to minimize the risk of this happening, and what you may do after fixing the problem to avoid similar issues from happening in the future. DON’T do now what the article suggests, though, as that would make things worse in the current situation:
    Overstuffed mailbox is unexpectedly empty
    Ask for any clarifications or if you need further assistance.
    Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder, i.e. ~/Library is the Library folder within the user’s home folder.

  • Why is Mail unable to import existing messages after upgrade to Tiger?

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    The conversion from Mail 1.x to Mail 2.x is broken. Here’s an example of the most common variant of this problem and how to proceed in those cases:
    Just upgraded, Most of my old Inbox is gone!
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    <hr>
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    1. Quit Mail if it’s running.
    2. In the Finder, go to ~/Library/. Move (not copy) the entire Mail folder out of there, to the Desktop.
    3. In the Finder, go to ~/Library/Preferences/. Locate com.apple.mail.plist and move it to the Desktop.
    4. Open Mail and set it up again from scratch. If given the option to import existing mailboxes or something like that, don’t. Just enter the account information and check that everything works fine.
    5. You’ll have to re-configure all your settings in Mail > Preferences. For spam-related security reasons, the first thing you should do is go to Preferences > Viewing and disable Display remote images in HTML messages if it’s enabled.
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    Hence, you may try importing as much as you can as Mail for Mac OS X, then import the problematic mailboxes as Other.
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    Note also that some of the mailboxes now on the Desktop may have already been partially converted to the new *.emlx format during the previous (failed) attempt to convert them in place. If you tell Mail 2.x to import as Mail for Mac OS X a mailbox that already has a Messages folder, Mail will simply ignore the Mail 1.x files present there. If the mailbox was successfully converted to the new format, that’s fine, but if the conversion was incomplete, that’s not what you want.
    As a result of doing all the above, some messages may be duplicated. Andreas Amann’s Mail Scripts has a Remove Duplicates script that you may find useful.
    If all is well and you don’t miss anything, the files on the Desktop can be deleted, although you may want to keep them for a while, just in case.
    Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. You can easily locate any of the folders referred to in this post by copying the folder path here, doing Go > Go to Folder in the Finder, and pasting the folder path there.

  • How can I recover all my MAIL emails lost after upgrading to TIGER?

    Hello,
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    Dan:
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    I also have a Leopard upgrade disk that I haven't used yet but was thinking to not add too many variables & stick to Tiger for now.

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    • Click Repair Disk Permissions.
    • Connect to Internet.
    • Download and install Mac OS X 10.5.8 Combo Update
    Computer will restart.
    • Repair Disk Permissions as previously.
    • Go to Apple Menu > Software Update.
    • Install all updates.
    Computer may restart after updates.
    • Go to Applications > Utilities > Disk Utility.
    • Select your HDD (manufacturer ID) in left side bar.
    • Select First Aid in main panel.
    • Click Repair Disk Permissions.
    cornelius

  • Mail lost when upgrading to Tiger - help!

    We finally upgraded to Tiger 9from an earlier version of OS X. When we opened mail, we were prompted to import messages. But only the most recent messages appear in the new mailbox -- we've lost thousands of e-mails!
    How can we recover the lost e-mails and import them into the mail program in Tiger?
    Thanks!

    The conversion from Mail 1.x to Mail 2.x is broken. Take a look at the following thread to better understand the problem:
    Help! "You need to take this account online in order to download it."
    More specifically, if this is a POP account, the following procedure should allow you to fix the Inbox problem. A similar procedure should allow you to fix other mailboxes that might also be affected:
    1. Quit Mail if it’s running.
    2. Make a backup copy of the ~/Library/Mail folder, just in case something goes wrong while trying to fix the problem. You can do this in the Finder by dragging the folder to the Desktop while holding the Option (Alt) key down, for example. This is where all your mail is stored.
    3. Create a new folder on the Desktop and name it however you wish (e.g. Inbox Old). It doesn’t need to have an .mbox extension.
    4. In the Finder, go to ~/Library/Mail/POP-username@mailserver/INBOX.mbox/.
    5. Move the files mbox and Incoming_Mail out of INBOX.mbox, into the Inbox Old folder just created on the Desktop. These files contain all the messages that were in the mailbox before the upgrade to Tiger, and maybe even some messages that had been deleted. mbox is the most important. Incoming_Mail may or may not be present.
    6. Move any strangely-named Messages-T0x... folders to the Desktop (not into the Inbox Old folder). These folders are to be deleted after fixing the problem. They are temporary folders created during an import or an indexing process, and Mail should have deleted them when done. Their presence is a clear indication that something didn’t work as expected. If you’ve been using Mail after the conversion and have already tried to fix the problem by rebuilding the mailbox or something like that, they might contain messages that are neither in Messages proper nor in the mbox file, so keep them around until the problem is fixed.
    7. Move everything else within INBOX.mbox, except the Messages folder, to the Trash.
    The result of the above should be that INBOX.mbox contains the proper Messages folder only, and the Inbox Old folder on the Desktop contains the mbox and Incoming_Mail (if it exists) files only. Now, proceed as follows:
    8. Open Mail.
    9. The account’s Inbox should properly display in Mail as many messages as *.emlx files are in ~/Library/Mail/POP-username@mailserver/INBOX.mbox/Messages/. If that’s not the case, select the mailbox in Mail and do Mailbox > Rebuild.
    10. In Mail, do File > Import Mailboxes, choose Other as the data format, and follow the instructions to import the Inbox Old folder that’s on the Desktop.
    As a result of doing the above, some messages may be duplicated now. Andreas Amann’s Mail Scripts has a Remove Duplicates script that you may find useful.
    Do with the imported mail whatever you wish. You may move the messages anywhere you want and get rid of the imported mailboxes afterwards.
    If all is well and you don’t miss anything, the files on the Desktop can be deleted, although you may want to keep them for a while, just in case.
    Take a look at the following article (also referenced in the thread I mentioned at the beginning of this post) to learn what you might have done before upgrading to minimize the risk of this happening, and what you may do after fixing the problem to avoid similar issues from happening in the future. DON’T do now what the article suggests, though, as that would make things worse in the current situation:
    Overstuffed mailbox is unexpectedly empty
    Ask for any clarifications or if you need further assistance.
    Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder, i.e. ~/Library is the Library folder within the user’s home folder.

  • Lost messages after upgrade to Tiger

    After upgrading to Tiger I seem to have lost the messages in my main Inbox that were sent to my main email address. All the other mailboxes where I filtered mail to seem intact.
    I backed up data to a separate firewire drive before I installed the new OS, including the Mail folder in Library... I can see the other mailboxes, but have not been able to locate the main Inbox or find and import the mail that is missing. Did Panther store it somewhere else??
    I've looked at your support topics, but I'm still baffled.
    G5   Mac OS X (10.4.8)  

    The conversion from Mail 1.x to Mail 2.x is broken. Take a look at the following thread to better understand the problem:
    Help! "You need to take this account online in order to download it."
    In particular, you may want to take a look at the following article (also referenced in that thread) to learn what you might have done before upgrading to minimize the risk of this happening, and what you may do after fixing the problem to avoid similar issues from happening in the future. DON’T do now what the article suggests, though, as that would make things worse in the current situation:
    Overstuffed mailbox is unexpectedly empty
    More specifically, if this is a POP account, the following procedure should allow you to fix the Inbox problems:
    1. Quit Mail.
    2. Make a backup copy of the ~/Library/Mail folder, just in case something goes wrong while trying to fix the problem. You can do this in the Finder by dragging the folder to the Desktop while holding the Option (Alt) key down, for example. This is where all your mail is stored.
    3. Create a new folder on the Desktop and name it however you wish (e.g. Inbox Old). It doesn’t need to have an .mbox extension.
    4. In the Finder, go to ~/Library/Mail/POP-username@mailserver/INBOX.mbox/.
    5. Move the files mbox and Incoming_Mail out of INBOX.mbox, into the Inbox Old folder just created on the Desktop. These files contain all the messages that were in the mailbox before the upgrade to Tiger, and maybe even some messages that had been deleted. mbox is the most important. Incoming_Mail may or may not be present.
    6. Move any strangely-named Messages-XXXXXX folder to the Desktop (not into the Inbox Old folder). These folders are to be deleted after fixing the problem. They are temporary folders created during an import or an indexing process, and Mail should have deleted them when done. Their presence is a clear indication that something didn’t work as expected. If you’ve been using Mail after the conversion and have already tried to fix the problem by rebuilding the mailbox or something like that, they might contain messages that are neither in Messages proper nor in the mbox file, so keep them around until the problem is fixed.
    7. Move everything else within INBOX.mbox, except the Messages folder, to the Trash.
    The result of the above should be that INBOX.mbox contains the proper Messages folder only, and the Inbox Old folder on the Desktop contains the mbox and Incoming_Mail (if it exists) files only. Now, proceed as follows:
    8. Open Mail.
    9. The account’s Inbox should properly display in Mail as many messages as *.emlx files are in ~/Library/Mail/POP-username@mailserver/INBOX.mbox/Messages/. If that’s not the case, select the mailbox in Mail and do Mailbox > Rebuild.
    10. In Mail, do File > Import Mailboxes, choose Other as the data format, and follow the instructions to import the Inbox Old folder that’s on the Desktop. Do with the imported mail whatever you wish. You may move to the account’s Inbox the messages that Mail failed to convert properly, and delete those that did get through and, hence, are duplicates now.
    The following collection of AppleScripts has a Remove Duplicates script that can be useful for removing duplicate messages:
    http://homepage.mac.com/aamann/Mail_Scripts.html
    If all is well and you’re not missing anything, the files on the Desktop can be deleted, although you may want to keep them for a while, just in case.
    Ask for any clarifications or if you need further assistance.
    Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder, i.e. ~/Library is the Library folder within the user’s home folder.

  • Buying refurb eMac, and need to upgrade to Tiger.. Help!

    So, my friend is looking to buy her first Mac, and I'm trying to help her with all the details. Unfortunately, the eMac is loaded with 10.3. She'd preobably be okay with this, as she's just gonna be surfing the net, and emailing. Nothing big. But I'd love for her to have the best she can get.
    So.. How much will it cost for her to upgrade to Tiger, first off? And secondly, was iLife only included as a pack-in, on Tiger?
    Thanks so much.
    Justin Cash

    Hi Justin,
    If she is only going to be surfing & emailing 10.3 will work for her admirably. Panther is a good stable OS which many thousands of people are still using. Just make sure that she has the latest version installed by running Software Update. 10.3.9 is the latest version.
    According to Apple's Specifications some eMacs came with the version of iLife that was current at the time, some apparently didn't, but it certainly wasn't a Tiger only inclusion.
    If you really want her to have Tiger and the latest iLife then Baltwo has given you the relevant info. iLife 06 is the latest version and will work with Panther or Tiger.
    Adrian

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