Upgraded to TV Unlimited but it is still not on

i upgraded to TV Unlimited yesterday but thev service has still not come on, i am still getting Essesional but i have upgraded to Unlimited i have spoken to BT on the phone they have said they will contact the people responcible for activation but it has still not happened this is very annoying as i am missing some of the good content i am expecting  compeonation or free credit for the wait.
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