Upgraded to Windows 10 now scanner only sees camera for Twain input

With the upgrade to windows 10 i found that there was a new firmware update for my M1217nfw which I downloaded and installed.  I also ran the "docter" software and it found no problems.  However when I use the 'Scan To' function the scanner comes up and only sees the camera on my laptop as a TWAIN device and not the scanner.  The print function works fine.

Hi All,I require to reset (or at least) the Windows 8.1 O.S in the Asus Transformer 2in1 (Windows 8.1 and Android Tablet).1. I have tried to reset then I got following error :2. Then I have created Recovery Media (32GB USB Drive) by using internal media creator but the same error as above.3. At least thought to Refresh the Laptop, but getting another error*Recovery Partition is healthy.*Windows 8 was update to Windows 8.1 (there is no backup for Wins 8, probably this is the main cause)Query 1: Suggest for how to do resetting or refreshing the laptop with these errors ?
Query 2: In least case, I want to format by using some Windows 8 Trial DVD and to activate, but for preloaded O.S, don't know how to get the license things like product key from laptop and I am afraid that I will loose the Original License. Any guidance to do so ?Thanks...

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