Upgraded to Windows 8.1. Cannot install Creative Suite 5.5 Design Premium. Get Error Code 7 and pages of other errors. Found nothing with Google or these Forums
The title says it all!!
Do you actually mean Exit Code 7?
What are the other actual errors you're seeing?
--Some of the other errors may be ones people here are familiar with
When do they occur?
--Is the installation failing, or is the program throwing errors while attempting to start up?
Are you installing from disks or from a download?
--Downloads can come down to your machine corrupt and may require deletion/redownload
Is W8 installing with XP compatibility enabled?
--DWCS5 is old compared to Windows8, if XP Compatibility isn't kicking in by default, you'll need to fix that
Do you have any anti-virus programs running while trying to install?
--Turn them off
Running the cleaner tool before attempting a new install may work...
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Here's some more info...
http://prodesigntools.com/if-any-problems-downloading-or-installing-cs5.html
You can get a clean download here, but make sure to follow all of the very specific instructions...
Download Adobe CS5.5 Trials: Direct Links (no Assistant or Manager) | ProDesignTools
Similar Messages
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good morning , I have installed Creative Suite 5.5 Design Premium and I want to uninstall the Adobe Indesign CS5.5. Deactivation of the license is necessary before then reinstall ?
Are you just uninstalling ID, and leaving the rest of the suite in place? You don't need to deactivate to do that.
A suite license does not permit you to install individual components on many different machines so that different users have access to them, if that is what you are contemplating. -
Problems installing Creative Suite 5.5 Design Premium
I'm trying to install Adobe Creative Suite 5.5 Design Premium on a new computer (Windows 7) from DVD's and receive an Installation Status message at the end of installation that says there were 2 fatal errors, 43 errors, and 43 warnings. It installs some of the programs, but doesn't install Illustrator, InDesign, or Flash Catalyst. I've tried installing four times and received the same message each time. I've verified with Adobe Customer Support that I'm using the correct serial number code. Any thoughts/suggestions?
-------------------------------------- Summary --------------------------------------
- 2 fatal error(s), 43 error(s), 43 warning(s)
WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
----------- Payload: {BAE5212B-6651-4AD8-B26A-1B284D2665C6} AdobePDFL CS5 9.9.0.0 -----------
FATAL: DS003: Cannot extract 'E:\Adobe CS5_5\payloads\AdobePDFL9.9-mul\Assets2_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{BAE5212B-6651-4AD8-B26A-1B284D2665C6}'. Error: Error 23 Data error (cyclic redundancy check).
----------- Payload: {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 -----------
----------- Payload: {E5F5A323-E3CA-4710-ABBB-2C0C25516F89} Adobe Player for Embedding 3.2 3.2.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {9416FE9E-345E-11E0-BC42-0024E8692489} Adobe Device Central CS5.5_DeviceCentral3.5LP-en_US 3.5.0.0 -----------
----------- Payload: {7202D4A7-F7E6-4e7a-B77D-7B1C4E8B5CA6} Adobe Flash Player 10 ActiveX 10.0.0.0 -----------
ERROR: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\Duane\AppData\Local\Temp\InstallAX.exe, command: -install activex -msi
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\Duane\AppData\Local\Temp\InstallAX.exe, command: -install activex -msi
----------- Payload: {43A1C48E-3E50-410e-951C-E17A66BBF824} Adobe Flash Player 10 Plugin 10.0.0.0
----------- Payload: {7745F18B-FD8A-4011-BE16-588900C503D0} Adobe Flash Fonts1 1.0.0.0 -----------
----------- Payload: {D8CCCF4C-C227-427C-B4BE-736657D2AB7E} Adobe Flash Catalyst CS5.5 1.5.0.0 -----------
FATAL: DS003: Cannot extract 'E:\Adobe CS5_5\payloads\AdobeFlashCatalyst-mul\Assets1_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{D8CCCF4C-C227-427C-B4BE-736657D2AB7E}'. Error: Error 23 Data error (cyclic redundancy check).
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Buzzword CS5.5: Install failed
ERROR: DW050: - Digital Publishing: Failed due to Language Pack installation failure
ERROR: DW050: - AdobeColorNA CS5.5: Install failed
ERROR: DW050: - Adobe Illustrator CS5.1: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Digital Publishing Application Language Files_AdobeDigitalPublishingAppLang-en_US: Install failed
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS5.5: Install failed
ERROR: DW050: - Adobe Hunspell Linguistics Plugin CS5.5: Install failed
ERROR: DW050: - CSXS Story Extension: Install failed
ERROR: DW050: - AdobeColorCommonSetRGB: Install failed
ERROR: DW050: - Adobe Linguistics CS5.5: Install failed
ERROR: DW050: - Adobe Device Central CS5.5: Install failed
ERROR: DW050: - Adobe Mini Bridge CS5.1: Install failed
ERROR: DW050: - Adobe SING CS5: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Common Language Files_AdobeInDesign7xCommonLang-en_US: Install failed
ERROR: DW050: - AdobeColorCommonSetCMYK: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Application Feature Set Files: Install failed
ERROR: DW050: - Adobe Linguistics CS5: Install failed
ERROR: DW050: - PDF Settings CS5: Install failed
ERROR: DW050: - Adobe Flash Player 10 ActiveX: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Common Base Files: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Application Base Files: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe InDesign CS5.5 Icon Handler: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Icon Handler x64: Install failed
ERROR: DW050: - AdobeColorJA CS5.5: Install failed
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS5: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-en_US: Install failed
ERROR: DW050: - AdobePDFL CS5: Install failed
ERROR: DW050: - Adobe Toolhints CS5.5: Install failed
ERROR: DW050: - Adobe CSXS Extensions CS5.5: Install failed
ERROR: DW050: - Adobe ReviewPanel CS5.5: Install failed
ERROR: DW050: - Required Common Fonts Installation: Install failed
ERROR: DW050: - HIL Help Search: Install failed
ERROR: DW050: - Adobe Flash Catalyst CS5.5: Install failed
ERROR: DW050: - SiteCatalyst NetAverages CS5.5: Install failed
ERROR: DW050: - Adobe Illustrator CS5.1_AdobeIllustrator15_1en_USLanguagePack: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Application Base Files2: Install failed
ERROR: DW050: - Recommended Common Fonts Installation: Install failed
ERROR: DW050: - Adobe Bridge CS5.1: Install failed
ERROR: DW050: - AdobeColorEU CS5.5: Install failed
ERROR: DW050: - Adobe Content Viewer: Install failed -
How to re-install Creative Suite 5.5 Design Premium for the PC?
Two years ago I purchased Creative Suite 5.5 Design Premium for the PC. My system crashed and the discs are gone. Where can I purchase replacement discs, or is there an alternative?
If you still have your serial/activation, you can download it here: https://helpx.adobe.com/download-install.html and then use your old activation info.
If you don't have them, and you registered your product with Adobe, you should be able to log in to the Adobe site and recover them under Plans & Products.
Adobe will only replace current version media: Obtain replacement CDs, DVDs, manuals
If you don't have the serial/activation and you never registered your copy, I'm pretty sure you're stuck with buying DWCS6 or subscribing to the Creative Cloud. -
CANNOT Install Creative Suite 5.5 Design Standard on MacBook Pro (Retina display)
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 3 error(s), 27 warning(s)
WARNING: DS013: Payload {AA0D312F-1570-4E7E-9A7D-E191E0090FEC} AdobeHelp 4.0.0.0 is already installed and the session payload {0175676F-8C92-49F2-9131-D0D6AD654B41} AdobeHelp 3.4.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 is already installed and the session payload {1A1E5FF9-D0FD-42A3-8E18-E5E7E95E1AB4} DynamiclinkSupport 5.5.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {84901376-1C55-4BD3-AD2C-F9BDB4449DAC} PDF Settings CS5 10.0.0.0 is already installed and the session payload {8B4C951B-F853-4B05-B892-9D5B3CD8AC98} PDF Settings CS5 10.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {9A49EAB8-6664-4164-9323-49CA9E9C5E0C} Required Common Fonts Installation 3.0.0.0 is already installed and the session payload {CBDD7465-CE11-4A58-9497-C370B65923F1} Required Common Fonts Installation 1.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {4574D206-D61E-4555-B146-A16B01985E0B} Recommended Common Fonts Installation 3.0.0.0 is already installed and the session payload {E39A5ABD-516B-46F9-A042-694BBA6A4E08} Recommended Common Fonts Installation 1.0.0.0 has no upgrade/conflict relationship with it.
ERROR: DS013: Verifying payload integrity : Failed with code 1
WARNING: DW016: NOTE: Cannot set action to the payload {A2502D10-2D75-4620-8A8B-73F39D5C1243} PDF Settings CS5 10.0.0.0 as it is already upgraded by the payload {84901376-1C55-4BD3-AD2C-F9BDB4449DAC} PDF Settings CS5 10.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {E39A5ABD-516B-46F9-A042-694BBA6A4E08} Recommended Common Fonts Installation 1.0.0.0 as it is already upgraded by the payload {DE7C6FA1-AF75-48A8-B495-CFAD529BCC3D} Recommended Common Fonts Installation 2.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {CBDD7465-CE11-4A58-9497-C370B65923F1} Required Common Fonts Installation 1.0.0.0 as it is already upgraded by the payload {311CDC89-AC18-4344-9EC9-0225328C73D3} Required Common Fonts Installation 2.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 as it is already upgraded by the payload {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 as it is already upgraded by the payload {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0
WARNING: DW017: PayloadPolicyNode.SetAction: IN payload {8B4C951B-F853-4B05-B892-9D5B3CD8AC98} PDF Settings CS5 10.0.0.0 is required by {A516708E-EC03-40F5-B82E-0851A44B3780} Adobe Illustrator CS5.1 15.1.0.0 but isn't free. Reason: Language not supported
WARNING: DW016: NOTE: Cannot set action to the payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 as it is already upgraded by the payload {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 as it is already upgraded by the payload {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {A2502D10-2D75-4620-8A8B-73F39D5C1243} PDF Settings CS5 10.0.0.0 as it is already upgraded by the payload {84901376-1C55-4BD3-AD2C-F9BDB4449DAC} PDF Settings CS5 10.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {E39A5ABD-516B-46F9-A042-694BBA6A4E08} Recommended Common Fonts Installation 1.0.0.0 as it is already upgraded by the payload {DE7C6FA1-AF75-48A8-B495-CFAD529BCC3D} Recommended Common Fonts Installation 2.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {CBDD7465-CE11-4A58-9497-C370B65923F1} Required Common Fonts Installation 1.0.0.0 as it is already upgraded by the payload {311CDC89-AC18-4344-9EC9-0225328C73D3} Required Common Fonts Installation 2.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 as it is already upgraded by the payload {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 as it is already upgraded by the payload {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0
WARNING: DW017: PayloadPolicyNode.SetAction: IN payload {8B4C951B-F853-4B05-B892-9D5B3CD8AC98} PDF Settings CS5 10.0.0.0 is required by {08EF22BC-43B2-4B4E-BA12-52B18F418F38} Adobe Photoshop CS5.1 Core 12.1.0.0 but isn't free. Reason: Language not supported
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {4E1B59A1-029E-4C16-BBB3-F10D40EBB6EE} Photoshop Camera Raw_6.7_AdobeCameraRaw6.0All 6.7.0.0 will be uninstalled now.
WARNING: DW031: Payload:{6A2E619B-E4AC-433B-A648-D458CE543A96} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {5C0FEBDA-5A0E-4FC8-91CB-229A4C1561E9} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW034: Warning: {4058E728-84D8-45CE-8E2D-5F35BD6659A1} Adobe Extension Manager CS5.5 5.5.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
WARNING: DW034: Warning: {9BA136BE-0077-41E1-AD56-56AB5D4A1A67} Adobe ExtendScript Toolkit CS5.5 3.6.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
WARNING: DW034: Warning: {EE85C227-0148-4825-B659-6A1E142571EE} Adobe Bridge CS5.1 4.1.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
WARNING: DW034: Warning: {49E6D00F-3456-11E0-AE83-842B2B67A8CC} Adobe Device Central CS5.5 3.5.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
WARNING: DW034: Warning: {A516708E-EC03-40F5-B82E-0851A44B3780} Adobe Illustrator CS5.1 15.1.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
WARNING: DW034: Warning: {08EF22BC-43B2-4B4E-BA12-52B18F418F38} Adobe Photoshop CS5.1 Core 12.1.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
ERROR: DW020: Found payload conflicts and errors:
ERROR: DW020: - Adobe InDesign CS5.5 Application Base Files depends on Adobe InDesign CS5.5 Application Feature Set Files to be installed.
FATAL: DW020: Conflicts were found in the selected payloads. Halting installation.uninstall anything cs5.5 already installed, clean and reinstall per, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
-
Two days installing creative suite 5.5 design premium?
It's been a long time (two days complete) for installing this trial and still nothing, what's wrong?
Can you provide some additional details? What product are you trying to install, what operating system do you have, and are there any other symptoms, errors, or other details that describe the problem? Have you sucessfully downloaded the trial?
-
PLEASE HELP! Installation errors with creative suite 5.5 design premium?
I recently tried to install creative suite 5.5 design premium on to my home computer with windows vista home premium and it was all going fine then right at the end of the installation this message popped up please help??
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 14 error(s), 4 warning(s)
WARNING: DW024: The payload: Adobe Photoshop CS5.1 Core {08EF22BC-43B2-4B4E-BA12-52B18F418F38} requires a UI parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5.1 Core_x64
This parent relationship is not satisfied, because this payload is not present in this session.
ERROR: DW025: The payload with AdobeCode: {857CC5F0-040E-1016-A173-D55ADD80C260} has required dependency on:
Family: InDesign
ProductName: Adobe InDesign CS5.5 Icon Handler x64
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this dependency from list. Product may function improperly.
WARNING: DW025: The payload with AdobeCode: {857CC5F0-040E-1016-A173-D55ADD80C260} has recommended dependency on:
Family: Adobe Web Suite CS5.5
ProductName: Adobe Media Encoder CS5.5 X64
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this payload from the dependency list.
WARNING: DW025: The payload with AdobeCode: {D8CCCF4C-C227-427C-B4BE-736657D2AB7E} has recommended dependency on:
Family: Adobe Web Suite CS5.5
ProductName: Adobe Media Encoder CS5.5 X64
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this payload from the dependency list.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: CoreTech
ProductName: Adobe Player for Embedding x64 3.1
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: Shared Technology
ProductName: Photoshop Camera Raw (64 bit)
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: CoreTech
ProductName: AdobeCMaps x64 CS5
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: CoreTech
ProductName: Adobe Linguistics CS5 x64
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: CoreTech
ProductName: AdobePDFL x64 CS5
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: CoreTech
ProductName: AdobeTypeSupport x64 CS5
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: CoreTech
ProductName: Adobe WinSoft Linguistics Plugin CS5 x64
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this dependency from list. Product may function improperly.
WARNING: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has recommended dependency on:
Family: Adobe Web Suite CS5.5
ProductName: Adobe Media Encoder CS5.5 X64
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this payload from the dependency list.
ERROR: DW020: Found payload conflicts and errors:
ERROR: DW020: - Adobe Dreamweaver CS5.5 depends on Adobe CSXS Extensions CS5.5 to be installed.
ERROR: DW020: - Adobe Photoshop CS5.1 Core depends on Adobe CSXS Extensions CS5.5 to be installed.
ERROR: DW020: - Adobe Illustrator CS5.1 depends on Adobe CSXS Extensions CS5.5 to be installed.
ERROR: DW020: - Adobe InDesign CS5.5 Application Base Files depends on Adobe CSXS Extensions CS5.5 to be installed.
ERROR: DW020: - Adobe Flash CS5.5 depends on Adobe CSXS Extensions CS5.5 to be installed.
FATAL: DW020: Conflicts were found in the selected payloads. Halting installation.i tried all the thinks listed and uninstalled then reinstalled creative suite 5.5 design premium and yet again this showed up at the end please help it mean nothing to me help!
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 17 error(s), 8 warning(s)
WARNING: DW024: The payload: Adobe Photoshop CS5.1 Core {08EF22BC-43B2-4B4E-BA12-52B18F418F38} requires a UI parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5.1 Core_x64
This parent relationship is not satisfied, because this payload is not present in this session.
ERROR: DW025: The payload with AdobeCode: {857CC5F0-040E-1016-A173-D55ADD80C260} has required dependency on:
Family: InDesign
ProductName: Adobe InDesign CS5.5 Icon Handler x64
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this dependency from list. Product may function improperly.
WARNING: DW025: The payload with AdobeCode: {857CC5F0-040E-1016-A173-D55ADD80C260} has recommended dependency on:
Family: Adobe Web Suite CS5.5
ProductName: Adobe Media Encoder CS5.5 X64
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this payload from the dependency list.
WARNING: DW025: The payload with AdobeCode: {D8CCCF4C-C227-427C-B4BE-736657D2AB7E} has recommended dependency on:
Family: Adobe Web Suite CS5.5
ProductName: Adobe Media Encoder CS5.5 X64
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this payload from the dependency list.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: CoreTech
ProductName: Adobe Player for Embedding x64 3.1
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: Shared Technology
ProductName: Photoshop Camera Raw (64 bit)
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: CoreTech
ProductName: AdobeCMaps x64 CS5
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: CoreTech
ProductName: Adobe Linguistics CS5 x64
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: CoreTech
ProductName: AdobePDFL x64 CS5
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: CoreTech
ProductName: AdobeTypeSupport x64 CS5
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: CoreTech
ProductName: Adobe WinSoft Linguistics Plugin CS5 x64
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this dependency from list. Product may function improperly.
WARNING: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has recommended dependency on:
Family: Adobe Web Suite CS5.5
ProductName: Adobe Media Encoder CS5.5 X64
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this payload from the dependency list.
----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------
WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)
----------- Payload: {2EE4F060-CEE6-4002-AA8B-91B791541767} Pixel Bender Toolkit 2.6.0.0 -----------
WARNING: DF035: CreateAlias:Icon file does not exist at C:\Program Files\Adobe\Adobe Utilities - CS5.5\Pixel Bender Toolkit 2.6\windows\pb_app.icofile:\\\C:\PIXELB~1\source\winwood\Staging 0X1.9E3C8AP-1022rea\windows\pb_app.ico42178f80493091e8e552c84a2897e9da68fce32_32_f8049309 1e8e552c84a2897e9da68fce for icon C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Design Premium CS5.5\Adobe Pixel Bender Toolkit 2.6.lnk with target C:\Program Files\Adobe\Adobe Utilities - CS5.5\Pixel Bender Toolkit 2.6\Pixel Bender Toolkit.exe(Seq 89)
----------- Payload: {BD85DFD4-005F-4219-8E27-C922CC4D8A61} Adobe CSXS Extensions CS5.5 2.5.0.0 -----------
ERROR: DF024: Unable to preserve original file at "C:\Program Files\Common Files\Adobe\CS5.5ServiceManager\lib\CSXS-Installer-Hook.dll" Error 32 The process cannot access the file because it is being used by another process.(Seq 130)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 130)
----------- Payload: {4C08199E-0D93-4227-8325-F024E71CA7A1} Adobe SING CS5 3.0.0.0 -----------
ERROR: DF024: Unable to preserve original file at "C:\Program Files\Common Files\Adobe\SING\Mark II\SING.dll" Error 32 The process cannot access the file because it is being used by another process.(Seq 2)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 2)
----------- Payload: {8DADF070-FE60-4899-8EF0-4242E7702F7D} Adobe Fireworks CS5.1 11.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at C:\Users\Isabel\Desktop\Creative Suite 5.5 Design Premium\adobe 5.5 code\Creative Suite 5.5 Design Premium\Adobe CS5_5\payloads\AdobeFireworks11.1.0All\OEM(Seq 1215)
----------- Payload: {5BDE0A1B-35BF-4224-A54F-73786EECDFC1} Adobe Fireworks CS5.1_AdobeFireworks11.1.0en_GBLanguagePack 11.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at C:\Users\Isabel\Desktop\Creative Suite 5.5 Design Premium\adobe 5.5 code\Creative Suite 5.5 Design Premium\Adobe CS5_5\payloads\AdobeFireworks11.1.0en_GBLanguagePack\OEM(Seq 74)
----------- Payload: {7202D4A7-F7E6-4e7a-B77D-7B1C4E8B5CA6} Adobe Flash Player 10 ActiveX 10.0.0.0 -----------
ERROR: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\Terry\AppData\Local\Temp\InstallAX.exe, command: -install activex -msi
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\Terry\AppData\Local\Temp\InstallAX.exe, command: -install activex -msi
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe SING CS5: Install failed
ERROR: DW050: - Adobe CSXS Extensions CS5.5: Install failed -
I cannot install Creative Suite 5.5 on my Windows 7 Professional. I keep getting error message: "Exit Code: 15 - Media DB sync failed". I have disabled UAC and Startup items and Services with no luck. Can you please help?
I am sorry Erickkasner but there is no longer direct support provided for Creative Suite 5.5 installation issues.
You are welcome to post any specific errors you are able to discover within your installation log to this discussion. Since you are using Windows then Exit Code 15 could mean one of the following:
Installer database is corrupted
Update pending to your operating system
Improper permissions set for the Media.db
The installation log file should provide additional insight into the exact error you are experiencing. Please make sure to use the find command to look for the words 'ERROR' and 'FATAL' to locate the relevant error messages. -
How to install the creative suite 5.5 design premium to window 8.1
I am installing the creative suite 5.5 design premium to window 8.1, the installtion progrees reached to 99%, and it stopped and coming with message" close internet explorer" to continue, which I did, but the message keep coming back, Please help.
Hi CHAO,
Kindly restart your machine and then try install.
Please revert in case for further issue.
Thanks!
Atul Saini -
I bought a new Macbook Pro 13 inch in December 2011 and I bought the Adobe Creative Suite 5.5 Design Premium shortly after and installed it on the computer. The other day my friend spilled his drink on my computer and it is now going to cost me $800 to get it fixed so I am considering getting a new one instead of getting mine fixed I'm not sure if the memory is still ok or not either. It didn't get that wet and Apple told me it is more than likely ok but there is no guarantee that they are going to keep the memory when they fix it. So I was wondering if I get a new one if I can install the Suite on the new one I still have the product key and serial number for the Suite. Or if I decide to get mine fixed and the memory is swept, then can I reinstall it on mine after it is fixed? If anyone can help me it would be greatly appreciated!!! Thank You
deactivate your installation on your old computer (help>deactivate).
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
Adobe creative suite 5.5 design premium upgrade
I am installing adobe creative suite 5.5 design premium upgrade on a new laptop. I installed the upgrade and entered the serial number and received the green check. It never ask for a prevoius serial number from the previous product. Each time I open a program in the suite, it will ask for the serial #. I will reenter the serial number and get the green check mark. I must reenter each time I open the program or any of the programs in that suite.
ThanksIf you still qualify for the educational version, you can buy a copy of that next version.
(there is no special upgrade pricing from one educational version to another; the price is already very low)
For more information visit to this forum post link : http://forums.adobe.com/thread/314304
Sarika -
While upgrading Adobe Creative Suite CS4 ME into Adobe Creative Suite CS5.5 Design Premium, I get an error saying This serial number is not of a qualifying product, please try another. I used to be able to get a code from customer service but I can't get to the chat. Please advise!!!!
MoeGhazal I reviewed your account and it looks like you have have upgraded from a CS4 volume license for Design Premium to a retail upgrade of Design Premium 5.5.
I also show that you made two purchases of CS5.5 Design Premium but the second purchase was canceled. Please make sure you are utilizing the serial number which ends in 7886.
If you are using the correct serial number then it is likely the installer will not recognize your volume license CS4 serial number as being valid for an upgrade. If you can contact our support team then you can be walked through an unlocking procedure to allow you to proceed with the installation. You can contact our support team directly at Contact Customer Care. You may want to try installing a web browser you have not previously utilized. It is likely a toolbar or some other software application is affecting your ability to access chat support successfully.
If you are still unable to reach our support team then please verify the information under your account is accurate. If you can please then update this discussion after confirming this then I can request a member of our support team contact you directly.
Again I would recommend reaching out directly if possible as it will be the most efficient method of resolving your current error. -
MAC installing Acrobat Pro X and Creative Suite 5.5 Design Premium pop up ?
Hello,
I have an Acrobat Pro X PKG (for MAC) from the Univeristy that should have a serial number inside the PKG. The installation works well.
On the Acrobat Pro lauch I saw the main windows, for 2-3 secondes and then it goes a way. A Creative Suite 5.5 Design Premium pops up asking me a serial number???
Thanks for your helpThanks for your response, Mylenium. I finally had time to try this on the weekend, and that cleaned up nearly all the warning messages, but unfortunately it didn't work for Acrobat Pro X. I also deleted my old CS4 and ran the Cleaner Tool again, just in case that was causing problems.
I found this - http://helpx.adobe.com/creative-suite/kb/error-1310-error-writing-file.html - and I patiently tried every solution mentioned, but after hours of mucking about with this and trying to install this many times I simply don't know what to do next.
The problem appears to be the Conflig.msi folder and I have checked that I have access to this folder right up until I run the CS6 install. After I get a message saying that I haven't been able to install because it is unable to write to C:Config.msi I go back to that folder and find that my permissions have changed. It seems to be the install process that changes this - is that possible?
I'm hoping someone from Adobe Support will read this and respond. It is very hard for me to access live chat as the hours only suit people in the US and I'm in Australia.
Lesley -
I am trying to re-install Creative Suite 5.5 Design Standard on my Widows 7 Professional computer after I had to replace the hard drive. I keep getting error message and I get "Exit Code 15: Media DB Sync failed". I have run C Cleaner with same results. Have Disabled UAC and Startup items and Services with no success. Please help - frustrated to no end. Can someone help me?
make sure you're using the adobe cleaner, not crap cleaner, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
copy the installation files to a desktop folder and install from there. -
I cannot install flash latest player it doesn't get past 25% and I have been trying for weeks.
I cannot install flash latest player it doesn't get past 25% and I have been trying for weeks.
To give you any useful advice, I'm going to need to know more about your computer and browser:
https://forums.adobe.com/message/5249945#5249945
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