Upgraded to Windows Vista computer and now my ipod won't show videos/pics
I recently bought a new computer. Around the same time my ipod broke and I got a brand new one. Everything works on it except the videos and I can't sync any pics. The videos will show up in my recently added list, with the little tv pic but if click on it, I only get audio. The same thing happens under the recently added in my video playlist. However none of the videos, podcasts, or movies show up under their respective menus. All software is up to date, and all of the equipmnt is new. I'm at a loss. Please help.
You need iTunes 11.1 or later
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem
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