Upgrading a wlc 5508 from 7.0.116 to 7.4

Hi
I have a wlc 5508 running version 7.0.116.0 that I need to uppgrade to use the CAP2602I AP. I understand that I need to upgrade it to version 7.0.240 before 7.4.100 to avoid loosing HREAP VLAN mappings, and I have also read that i need to install the FUS image (http://www.cisco.com/en/US/docs/wireless/controller/release/notes/fus_rn_1_7_0_0.html). In what order should this be done? Shlod the FUS image be installed before new firmware ore after firmware or after 7.0.240 but before 7.4?
/Björn

It can be done before or after. I have always done the FUS upgrade after the image upgrade
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Cisco WLC 5508 V 7.0.116.0 Help

I have a WLC 5508, that has been working with AIR LAP 1522 AG-E-K9 and AIR LAP 1142N E K9 access points. I have deployed two
AIR-CAP1552E-A-K9 AP's on the WLC. I had to upgrade to Version 7.0.116.0, and had to set the country code to US ( Was ZA). The good news is that on US country code the new 1552's works great.
My problem now is to get the existing 1522 and 1142 AP's to work in conjunction with the 1552's on US country code.
Any information would be greatly appreciated.
Thank You in advance.

George:
Multiple country codes are not supported for MESH APs.
You can only choose one country if you are using MESH APs whatever the model is.
If you have MESH APs with multiple country regulatories I think the only way to go is to replace your APs so all of them to be under same regulatory.
Features Not Supported on Mesh NetworksThese controller features are not supported on mesh networks:
Multi-country support
Load-based CAC (Mesh networks support only bandwidth-based, or static, CAC.)
High availability (fast heartbeat and primary discovery join timer)
EAP-FASTv1 and 802.1X authentication
EAP-FASTv1 and 802.1X authentication
Locally significant certificate
Location-based services
Reference: http://www.cisco.com/en/US/tech/tk722/tk809/technologies_configuration_example09186a008072ea79.shtml
HTH
Amjad

Upgrade two WLC 5508 with HA SSO from 7.5.102.0 to 7.6.130.0 combined with FUS 1.9

The running config is:
- Two WLC5508's in HA SSO setup running version 7.5.102.0
- about 130 x 2602i APs
I need to upgrade to 7.6.130.0 using the pre-download feature to minimize the network downtime.
Is it possible to transfer the 7.6 to the controllers and pre-download 7.6 to all APs, then do the FUS 1.9 upgrade and finally start the actual controller upgrade to 7.6.
So the steps would be:
1. Transfer 7.6 image to primary controller (do not reboot!), so still running 7.4 as active image.
2. Start pre-download of 7.6 image to all APs and wait till all APs have the new image (do not know how long it takes for 130 APs).
3. Upgrade both controllers with FUS 1.9 (HA should upgrade both controllers automatically) (takes about 45 minutes?)
4. Make 7.6 image the active/primary image on controllers and APs and reset controllers.
If the steps above will not work, I would need to upgrade FUS 1.9 which means 1 hour downtime and then start the pre-download to all APs. The pre-download can take a long time I heard, so I need to wait and wait before I can start the 7.6 upgrade, which means another 1 hour downtime.
This way I need two maintenance windows instead of one. So would it be possible to combine the pre-download and FUS?
Regards,
Bjorn

>Do I need to upgrade the FUS 1.9 before the 7.6 image or can I do the FUS afterwards? If I can do it afterwards, I can do the upgrades in the same maintenance window. This way I can start the pre-download the day before, so I am pretty sure the APs have the image at the time of the maintenance window.
>I cannot find any remarks about the required order of installation (FUS -> image or image -> FUS).
Release Notes for Wireless LAN Controller Field Upgrade Software for Release 1.9.0.0 - p2 :
* This release of the Field Upgrade Software is applicable to CISCO WLC's that are installed with the controller software release 6.0 and later.
So strict reading implies that you have to run 7.6 first.
M.

Downgrading 5508 from 7.0.116.0 to 7.0.98.218

Hi all, I've just gotten in two new 5508 controllers that have come preinstalled with code version 7.0.116.0. My issue is that when I go to downgrade these to 7.0.98.218 I get an error after the Image version check is passed stating the following:
ERROR: Incompatible SW image.
ERROR: Please install the Data Payload Encryption licensed image.
I've tried multiple times to no avail, I've also gone as far as installing the LDPE image of 7.0.116.0 thinking it needed that before downgrading but it still didn't work.
Any ideas / suggestions are appreciated.
Thanks!

Ryan,
You are correct, 7.0.116.0 is the first WLC image where we have the normal and then LDPE image available. The LDPE image is intended for countries that require special licensing for data payload encryption.
In order to comply with export laws, we do not allow units that have LDPE image installed to be converted to normal software -- I think this is the problem you are currently facing.
At this point you should go ahead and open up a TAC case to discuss your options in further detail. You can include a link to this thread in your problem description.
-Patrick Croak
Wireless TAC

SFP Error with WLC 5508

all,
I'm facing a problem to upgrade my WLC 5508 from 6.0.199.4 to 7.0.98.218
On my WLC, I have a bad src error message about the SFP.
With the version 6, I have the "warning" but the port is UP and Running
           STP   Admin   Physical   Physical   Link   Link
Pr Type   Stat   Mode     Mode      Status   Status Trap     POE    SFPType
1 Normal Disa Enable Auto       Auto       Down   Enable N/A     Not Present
2 Normal Disa Enable Auto       Auto       Down   Enable N/A     Not Present
3 Normal Forw Enable Auto       1000 Full Up     Enable N/A     SFP Error
on version 7.0.98.218, the port never comes UP:
           STP   Admin   Physical   Physical   Link   Link
Pr Type   Stat   Mode     Mode      Status   Status Trap     POE    SFPType
1 Normal Disa Enable Auto       Auto       Down   Enable N/A     Not Present
2 Normal Disa Enable Auto       Auto       Down   Enable N/A     Not Present
3 Normal Disa Enable Auto       Auto       Down   Enable N/A     SFP Error
I see a bug about CSCta32912, but normally, it is solved in version 7.
How to solve this issue?
Thanks.
           STP   Admin   Physical   Physical   Link   Link
Pr Type   Stat   Mode     Mode      Status   Status Trap     POE    SFPType
1 Normal Disa Enable Auto       Auto       Down   Enable N/A     Not Present
2 Normal Disa Enable Auto       Auto       Down   Enable N/A     Not Present
3 Normal Forw Enable Auto       1000 Full Up     Enable N/A     SFP Error

Are you using a Cisco SFP or a third party one?
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AP 1310 with WLC 5508

Hi,
I have upgraded my WLC 5508 from 7.0 to 7.4 and the AP 1310 no longer can associate to WLC.
Seems that the AP doesn't work with WLC ver 7.4
Except changing these APs to autonomous mode, any other alternatives?
Besides, if we change them to autonomous mode, can Prime Infrastructure manage/monitor these APs?
thanks.

The 1310 last support is on v7.0.x of the WLC. See the matrix below.
http://www.cisco.com/en/US/docs/wireless/controller/5500/tech_notes/Wireless_Software_Compatibility_Matrix.html
Prime Infrastructure can monitor the Autonomous access point but will not do anything else than monitor. Config changes is done via the bridge/AP itself.
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Upgrade WLC 5508 to 7.4.121.0 problem

After I upgraded WLC 5508 from 7.2.111.3 to 7.4.121.0, all 3602i APs don't associate with the controller. All APs were working/associating with controller on 7.2.111.3 at same setting. IP address of APs are setup as DHCP.
The error message is "AP couldn't get IP address".
Any one has this type of problem when you upgrade WLC 5508 from 7.2.111.3 to 7.4.121.0.
Thanks,

Hi,
This doesn't look like software issue.
You have to check why the APs are not able to get ip address. Try connecting a PC to a swtich port where one of these APs are connected and see if you are able to get IP on PC.
Also check if the DHCP server is reachable and if there are IP address in the pool assigned for APs.
HTH,
Thanks & Regards,
Ishant
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WLC 5508 Failure to upgrade code

Hi,
I'm trying to upgrade a WLC 5508 and I'm getting the following errors:
TFTP Code transfer starting.
TFTP receive complete... extracting components.
Failure while validating the signature!
TFTP Failure while storing in flash!
The image is good and for the right model. Does anyone have any ideas?

Hello Kayle
both of my controllers are brandnew according to their serial-#: and Leolaohoo's post.
Controller_1 : FCW1522L021
Controller_2 : FCW1522L022
Facts:
=====
1. Both are running code 7.0.98.218
2. Upgrade to 7.0.116.0 (AIR-CT5500-K9-7-0-116-0.aes) failed
Just to be sure, I also tried code AIR-CT5500-LDPE-K9-7-0-116-0.aes, which also failed on both
3. No firewall or antivirus is active on my workstation
4. Upgrade was tried via Service-Port as well as management-interface
5. Upgrade was tried via FTP as well as TFTP
6. Short after file-transfer has been finished I get the corresponding message and even short after that I receive the message "Failure while validating the signature"
7. Doing a "show logging", I get the message that the downloaded file seems to be corrupted (screenshot below), but checking the filesize gives me exactly the same size as on the CCO before downloading

Upgrade WLC 5508 to ver 7.5

hi,
I need upgrade a WLC 5508 to ver 7.5. we have aironet 1242 AG y 1131 AG and I dont see any ver AP to join
please, are there IOS to do these?
thanks
RAHA
[email protected]

Below AP models supported by WLC 7.5.x software. (see the below release note for detail)
Cisco 1040, 1130, 1140, 1240, 1250, 1260, 1600, 2600, 3500, 3500p, 3600, Cisco 600 Series OfficeExtend Access Points, 700 Series, AP801, and AP802
http://www.cisco.com/en/US/docs/wireless/controller/release/notes/crn75.html
AP will get updated image from WLC once you upgrade controller software to 7.5.x
HTH
Rasika
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WLC 5508, vlan select, reserved address in external DHCP server

Hi guys,
I have a deploy with a WLC 5508 version 7.0.116.0, APs mode local and vlan select feature enable. The issue is that the reserved IP address in external DHCP server not work. The DHCP contains a reserved IP address associates with mac address, but the assignement of IP is not match with de policies in DHCP. All others services operate normally.
This reserved assignment operate previusly to modificate the WLAN to vlan select feature. Help me to improve this situation.
Thanks.-
Best regards

Hello Abhishek, thanks for you quick answer....
the link was a document used for the deploy, but not especifict nothing about the reserved IP address for particular host. In other words, the reserved IP address (through MAC address) in external DHCP server not work when "vlan select" its enable.

5508 WLC Upgrade from 7.0.116 to 7.2.111.3

I am planing to upgrade 2 of my 5508 series WLC from 7.0.116 to version 7.2.111.3. I understand that legacy AP's are no longer supported. Is there any other issues I should be aware of that others have experienced? Is the upgrade straight-forward just like other code upgrades? Thank you.

Thanks so much for all the information. Afterr reading throught this, it makes sense now. I do have one more question. After doing a show sysinfo on these controllers, it does look like the FUS does need to be updated. Should I perform this before I upgrade to version 7.2 code, or after I have peformed the upgrade to 7.2, or does it matter?
(Cisco Controller) >show sysinfo
Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 7.0.116.0
Bootloader Version............................... 1.0.1
Field Recovery Image Version..................... 6.0.182.0
Firmware Version................................. FPGA 1.3, Env 1.6, USB console 1.27
Build Type....................................... DATA + WPS

WLC 5508 upgradation from 7.4.100.0 to 7.4.110.0

Hi All,
We have upgraded the wlc from 7.4.100.0 to 7.4.110.0. where we found after reboot the configuration has failed to load with the below errors.
Cryptographic library self-test....passed!
XML config selected
XML root tag XML_mapping_variables not found
XML root tag XML_mapping_variables not found
XML root tag XML_mapping_variables not found
XML root tag XML_mapping_variables not found
XML root tag XML_mapping_variables not found
Parse error at line 6:
not well-formed (invalid token)
Validating XML configuration
Read HA Config before validation
octeon_device_init: found 1 DPs
readCPUConfigData: cardid 0x6070001
Parse error at line 3:
unclosed token
XML root tag XML_config_variables not found
XML root tag XML_config_variables not found
XML root tag XML_config_variables not found
XML root tag XML_config_variables not found
Parse error at line 5:
unclosed token
We have reloaded the configuration on the controller. What might be cause for this.??
Regards,
Channa

Did you try to factory default the WLC and rebuild it from scratch? You shouldn't have any issues when upgrading, but when you upgrade and the configuration gets corrupt, there is noting you can do, except to rebuild the WLC. If this is part of an HA AP SSO setup, then you need to make sure you reset the peer and then the primary. Question is.... are you running HA AP SSO and if not, is the WLC working fine after a reboot?
Scott

Upgrading from WLC 4402-50 to WLC 5508-250

I am planning to upgrade my WLC 4402-50 (HA) to WLC 5508-250 (HA). I also have some really old 1020 Access points that I will be replacing with 1142's. Once I have completed the upgrade to the 5508s, I will repurpose the 4402's as Mobile Anchor controllers to support Guest Wireless.
Does anyone have any actual experience with this sort of upgrade? Any practical suggestions or ideas??
Thanks,

Hi,
Are you still facing this issue? if yes try checking the link if that helps
http://www.cisco.com/en/US/products/ps6366/products_qanda_item09186a008064a991.shtml
thanks,
Vinay

WLC 5508 Firmware Upgradation

Hi All,
WLC 5508 - current firmware 7.0.116.0 is running on it. we need add couple of 2700 series AP. From the release notes i got know 2700 series supported on the 7.6.120.x and later.
http://www.cisco.com/c/en/us/td/docs/wireless/access_point/2700/quick/guide/ap2700getstart.html
- whereas 7.6.120.x is the latest one in the train. can we have this firmware on the controller as its latest??
- from the release notes - we can have a direct upgrade to 7.6.120.0., upgrading from 7.0.x.x to 7.6.120.x missing so many version in between. any potential problems i may get ??
- FUS (Field upgrade software is necessary) which version and how it can be installed ??
Regards,
Channa

Hi Channa,
Go for the 7.6.130.0 (7.6MR3) when it is available to public. To be released within next couple of weeks.If you need to do this before 7.6MR3 comes then you can get pre-release of that code via TAC. Refer below for that.
https://supportforums.cisco.com/document/12245186/76mr3-beta-availability
Yes, you have to upgrade your FUS, It is recommended to go for v 1.9.0.0. Below will give you the upgrade procedure. Better to do it via CLI & allocate 30-45min downtime for this upgrade
http://www.cisco.com/c/en/us/td/docs/wireless/controller/release/notes/fus_rn_OL-31390-01.html
Feature wise there are lots of feature available in 7.6.x compare to 7.0.x. But I do not expect any problem going from 7.0.x to 7.6.x as long as you upgrade your FUS first.
Also read these compatibility matrix to see all your AP models are supporting by this 7.6.x code & any other PI or MSE compatibility if you have those.
http://www.cisco.com/c/en/us/td/docs/wireless/compatibility/matrix/compatibility-matrix.html
HTH
Rasika
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Upgrade WLC 5508

I'm trying to upgrade my Cisco WLC 5508 with 125 AP's from 7.0.116 to 7.4.110, so it can support the new AIR-CAP2602 and the old AIR-LAP1142 at the same time, but for some reasons the AP's will not accept the new software.
(Cisco Controller) >show boot
Primary Boot Image............................... 7.0.116.0 (default) (active)
Backup Boot Image................................ 7.4.110.0
I have tried to predownload the new image to all AP's from the WLC, and it sucses, but the predownloaded image was not copied into the Backup image.
(Cisco Controller) >show ap image all
Total number of APs..............................   125
Number of APs
        Initiated........................................... 0
        Predownloading................................ 125
        Completed predownloading................ 0
        Not Supported.................................. 0
        Failed to Predownload....................... 0
                                                 Predownload     Predownload
AP Name            Primary Image Backup Image   Status          Version        Next Retry Time Retry Count
AP-xx-01               7.0.116.0      7.0.116.0      Complete        7.4.110.0      NA               NA
When I then re-boot the WLC on the new software (7.4.110), the AP's just show up in the GUI as "downloadning" and the the AP's re-boot. This going on and on, so I had to force the WLC to reset on the old software (7.0.116).
I think my problem is, that the AP's have the same image atached to both Primary and Backup, so my question is:
How do I clear the information about the Backup image in the AP's and downlod the new image to the AP's?
Can I ftp/tftp the new image direct to the AP's and Then do any configurations at the AP's to make it the Backup image?
THX Frank

Hi Frank,
(Cisco Controller) >show bootPrimary Boot Image............................... 7.0.116.0 (default) (active)Backup Boot Image................................ 7.4.110.0
Since your controller backup image is 7.4.100.0, when you pre-download the image to AP use the following ("backup" keyword instead of "primary")
(Cisco Controller) >config ap image predownload backup all
Then check "show ap image all" to confirm that new image version shown as pre-downloaded image version in your APs.
Then you can go ahead & swap the image on all your APs using
(Cisco Controller) >config ap image swap all
Then you can change the boot image on WLC to pointing to 7.4.110.0 & reset your controller.
(Cisco Controller) >config boot backup
(Cisco Controller) >show boot
Primary Boot Image............................... Code 7.0.116.0 (active)
Backup Boot Image................................ Code 7.4.110.0 (default)
(Cisco Controller) >reset system
Let us know how it goes
HTH
Rasika
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Upgrading a wlc 5508 from 7.0.116 to 7.4

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