Upgrading Acrobat Reader

I feel its time to upgrade my Acrobat Reader. I'm getting messages that some of the content of my forms are unable to be viewed with the my present version and I think some documents are not opening at all. When I check in Control Panel's Add or Remove, I see several Adobe versions, Acrobat 5.0, Acrobat Reader 3.01, and Adobe Flash Player ActiveX. I have a dialup connection to the Internet, using Windows XP Home Edition SP2, version 2002, with Internet Explorer 6.0.
I want to install a free version of Acrobat Reader, (not too large as I'm using a dialup connection), that will allow me to view my documents. I don't need any more than the most basic version that will allow me to do this and am asking for advice here.
Should I uninstall all of the above versions of Adobe from "Add or Remove" first before installing a newer version or do I just install a newer version leaving them alone? Which version should I install? Please be complete in your response as I'm a relative newbie at this. Thank you.

It looks like you have two different products. Adobe Acrobat 5 which you'll want to keep (it's used to create PDF's rather than just strictly view them) and Adobe Acrobat Reader 3 (which is what you want to upgrade.
Go to http://www.adobe.com/products/acrobat/readstep2.html and choose the proper OS and it will give you the download options (Which I believe will be Reader 8). Keep in mind that the download could be in the range of 40MB so it's rather large for dial-up.
After downloading and before actually installing, go to Add/Remove programs and remove Acrobat Reader 3 then install whichever newer version you've downloaded.

Similar Messages

After Upgrading Acrobat Reader XI to Acrobat XI Pro the previewer in Outlook and Windows Explorer doesn't work. I have to set the default program for .pdf's to Acrobat Reader inorder for the previewer to work.

After Upgrading Acrobat Reader XI to Acrobat XI Pro the previewer in Outlook and Windows Explorer doesn't work. I have to set the default program for .pdf's to Acrobat Reader in order for the previewer to work.
Can anyone recommend a solution?

If I set the default program for viewing PDF as Acrobat XI Pro the a PDF file will open with Acrobat XI Pro, but in Outlook I will get a white screen and the information bubble "This file cannot be previewed because there is no previewer installed for it" and in Windows Explorer I get a white screen in the preview pane.
My Acrobat version is 11.0.10
I am running Windows 7 Professional with Service Pack 1
My Internet Explorer is Version 11.0.9600.17691
Update Versions 11.0.17 (KB3032359)
I am running Microsoft Office 2013

This.print(pp) with interactive type silent or automatic does not work after upgrade acrobat reader 9 to acrobat reader 11

After an upgrade of acrobat reader 9 to acrobat reader 11 the automatic printing of a pdf. The pdf is opened, but the print does not happen. With acrobat reader 9 it works. But with acrobat reader 11 the printing does not happen.
I discovered when you specify pp.constants.interactionLevel.full it works on acrobat reader 11. But when you specify pp.constants.interactionLevel.silent or pp.constants.interactionLevel.automatic it does not work on acrobat reader 11. But with the full option we have a dialog print box
we do not want.
In our jsp we load a pdf document and create a message handler to detect the print events of a pdf document that is in an <object> tag.
In the pdf document we add
package be.post.lpo.util;
import org.apache.commons.lang.StringEscapeUtils;
import org.apache.commons.lang.StringUtils;
public class AcrobatJavascriptUtil {
    public String getPostMessageToHostContainer(String messageName, String messageBody){
        return "var aMessage=['"+messageName+ "', '"+ messageBody+"'];this.hostContainer.postMessage(aMessage);";
    public String getAutoPrintJavaScript(String interactiveType, String printerName,String duplexType) {
        String interactiveTypeCommand = "";
        if (StringUtils.isNotBlank(interactiveType)){
            interactiveTypeCommand = "pp.interactive = " + interactiveType + ";";
        String duplexTypeCommand = "";
        if (StringUtils.isNotBlank(duplexType)){
            duplexTypeCommand = "pp.DuplexType = " + duplexType + ";";
        return "" + // //
                "var pp = this.getPrintParams();" + // //
                // Nointeraction at all dialog, progress, cancel) //
                interactiveTypeCommand + //
                // Always print to a printer (not to a file) //
                "pp.printerName = \"" + StringEscapeUtils.escapeJavaScript(printerName) + "\";" + //
                // Never print to a file. //
                "pp.fileName = \"\";" + //
                // Print images using 600 DPI. This option MUST be set or some barcodes cannot //
                // be scanned anymore. //
                "pp.bitmapDPI = 600;" + //
                // Do not perform any page scaling //
                "pp.pageHandling = pp.constants.handling.none;" + //
                // Always print all pages //
                "pp.pageSubset = pp.constants.subsets.all;" + //
                // Do not autocenter //
                "pp.flags |= pp.constants.flagValues.suppressCenter;" + //
                // Do not autorotate //
                "pp.flags |= pp.constants.flagValues.suppressRotate;" + //
                // Disable setPageSize i.e. do not choose paper tray by PDF page size //
                "pp.flags &= ~pp.constants.flagValues.setPageSize;" + //
                // Emit the document contents. Document comments are not printed //
                "pp.printContent = pp.constants.printContents.doc;" + //
                // printing duplex mode to simplex, duplex long edge, or duplex short edge feed //
                duplexTypeCommand +
                // Print pages in the normal order. //
                "pp.reversePages = false;" + //
                // Do the actual printing //
                "this.print(pp);";
snippets for java code that adds
package be.post.lpo.util;
import org.apache.commons.lang.StringUtils;
import com.lowagie.text.Document;
import com.lowagie.text.DocumentException;
import com.lowagie.text.pdf.PdfAction;
import com.lowagie.text.pdf.PdfDestination;
import com.lowagie.text.pdf.PdfImportedPage;
import com.lowagie.text.pdf.PdfName;
import com.lowagie.text.pdf.PdfReader;
import com.lowagie.text.pdf.PdfWriter;
import java.io.IOException;
import java.io.InputStream;
import java.io.OutputStream;
import java.util.ArrayList;
import java.util.Iterator;
import java.util.List;
public class PdfMergerUtil{
    private static final PdfName DID_PRINT = PdfName.DP;
    private static final PdfName WILL_PRINT = PdfName.WP;
    private List<PdfActionJavaScriptHolder> actionJavaScripts = new ArrayList<PdfActionJavaScriptHolder>();
    private class PdfActionJavaScriptHolder{
        private final PdfName actionType;
        private final String javaScript;
        public PdfActionJavaScriptHolder(PdfName actionType, String javaScript) {
            super();
            this.actionType = actionType;
            this.javaScript = javaScript;
        public PdfName getActionType(){
            return this.actionType;
        public String getJavaScript(){
            return this.javaScript;
    public void writePdfs(OutputStream outputStream, List<InputStream> documents, String documentLevelJavaScript) throws Exception {
        Document document = new Document();
        try {
          // Create a writer for the outputstream
          PdfWriter writer = PdfWriter.getInstance(document, outputStream);
          document.open();
          // Create Readers for the pdfs.
          Iterator<PdfReader> iteratorPDFReader = getPdfReaders(documents.iterator());
          writePdfReaders(document, writer, iteratorPDFReader);
          if (StringUtils.isNotBlank(documentLevelJavaScript)){
              writer.addJavaScript(documentLevelJavaScript);
          addAdditionalActions(writer);
          outputStream.flush();
        } catch (Exception e) {
            e.printStackTrace();
            throw e;
        } finally {
            if (document.isOpen()){
                document.close();
            try {
                if (outputStream != null){
                    outputStream.close();
            } catch (IOException ioe) {
                ioe.printStackTrace();
                throw ioe;
    public void addAdditionalDidPrintAction(String javaScript){
        actionJavaScripts.add(new PdfActionJavaScriptHolder(DID_PRINT, javaScript));
    public void addAdditionalWillPrintAction(String javaScript){
        actionJavaScripts.add(new PdfActionJavaScriptHolder(WILL_PRINT, javaScript));
    private void writePdfReaders(Document document, PdfWriter writer,
            Iterator<PdfReader> iteratorPDFReader) {
        int pageOfCurrentReaderPDF = 0;
          // Loop through the PDF files and add to the output.
          while (iteratorPDFReader.hasNext()) {
            PdfReader pdfReader = iteratorPDFReader.next();
            // Create a new page in the target for each source page.
            while (pageOfCurrentReaderPDF < pdfReader.getNumberOfPages()) {
              document.newPage();
              pageOfCurrentReaderPDF++;
              PdfImportedPage page = writer.getImportedPage(pdfReader, pageOfCurrentReaderPDF);
              writer.getDirectContent().addTemplate(page, 0, 0);
            pageOfCurrentReaderPDF = 0;
    private void addAdditionalActions(PdfWriter writer) throws DocumentException{
        if (actionJavaScripts.size() != 0 ){
            PdfAction action = PdfAction.gotoLocalPage(1, new PdfDestination(PdfDestination.FIT), writer);
            writer.setOpenAction(action);
            for (PdfActionJavaScriptHolder pdfAction : actionJavaScripts ){
                if (StringUtils.isNotBlank(pdfAction.getJavaScript())){
                    action = PdfAction.javaScript(pdfAction.getJavaScript(), writer);
                    writer.setAdditionalAction(pdfAction.getActionType(), action);
    private Iterator<PdfReader> getPdfReaders(Iterator<InputStream> iteratorPDFs) throws IOException {
        List<PdfReader> readers = new ArrayList<PdfReader>();
          while (iteratorPDFs.hasNext()) {
            InputStream pdf = iteratorPDFs.next();
            PdfReader pdfReader = new PdfReader(pdf);
            readers.add(pdfReader);
        return readers.iterator();
JSP code
<script type="text/javascript" src="<bean:message key="scripts.js.internal.jquery" bundle="app"/>"></script>
    <script language="javascript">
    function goToDidPrintUrl(){
        var url = "<%=didPrintUrl%>";
        window.location.assign(url);
    function createMessageHandler() {
        var PDFObject = document.getElementById("myPdf");
        PDFObject.messageHandler = {
            onMessage: function(msg) {
                 if (msg[0] == "WILL_PRINT"){
                    $("#printingTransitFeedBackMessage").text('<%=willPrintMessage%>');
                 if(msg[0] == "DID_PRINT"){
                    $("#printingTransitFeedBackMessage").text('<%=didPrintMessage%>');
                    setTimeout('goToDidPrintUrl()',4000);
            onError: function(error, msg) {
                alert(error.message);
    </script>
</head>
<body onLoad="createMessageHandler();">
<div id="printingTransitFeedbackArea">
<div class="info" id="printingTransitFeedBackMessage"><%=documentOpenMessage%></div>
</div>
<object id="myPdf" type="application/pdf" width="100%" height="100%" data="<%=toBePrintedUrl%>">
</object>
</body>

From the JS API Reference of the print method:
Non-interactive printing can only be executed during batch, console, and menu
events.
Outside of batch, console, and menu events, the values of bUI and of interactive are ignored
and a print dialog box will always be presented.

Upgrading Acrobat Reader to Newest, or even Newer, Version

The version of Acrobat Reader I have is 5.0. I've tried downloading the new version, which is 9.0, several times. Every time it says it can't be saved to this computer and to check system requirements. My hard drive has 3.44 GB of space--I don't know what else they want. I thought maybe one version could not replace another version without upgrading in between, so I went to this page http://www.adobe.com/support/downloads/product.jsp?platform=macintosh&product=10 but as you can see the earliest version is 6.0.2 and it won't upgrade to that except from 6.0.1. I did fill out a support form but in case they don't answer, I don't understand their answer, or it doesn't work, I am posting here about what I should do. I've been afraid to just throw away the 5.0 and not sure it would work anyway. Is this what I need to do? Thanks for any advice.

Okay, I deleted Acrobat Reader 5.0 and it still wouldn't let me get Adobe Reader 9.0. That other page was no good as it was only updates for existing versions, not the versions themselves, so I went here http://mac.oldapps.com/adobe_reader.php and was able to get Acrobat Reader 7.0 and am now trying to download Adobe Reader 8.0.

Acrobat Reader DC - won't print

I upgraded Acrobat Reader DC from Adobe Reader XI last week. When I tried to print any PDF. document, I get the error message "The document could not be printed. There were no pages selected to print". What went wrong? I did Repair installation, but I'm still getting the same message. I have PC and Window 7. Please help.

Try uninstalling and then re-installing. The following script may help with a complete uninstall: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

Acrobat Reader 11.0 on Win 7 Ultm 64-bit - error "Attempt access invalid address"

After upgrading Acrobat Reader to vers 11.0 on Win 7 Ultm 64-bit - get error "Attempt access invalid address" when try opening any .pdf file. PDF Converter Pro (Nuance) has no problem opening any .pdf file. I have uninstalled & reinstalled Reader several timeswith the same results. Any ideas?

Hi Robert,
Are you using EMET Antivirus? I have seen the issue caused due to this. Try disabling it and check.
I have seen this issue fixed for some users by modifying the following registry key:
The key is "HKLM\System\CurrentControlSet\Control\Session Manager\Memory Management" MoveImages
Set the key to 1 instead of 0 then reboot the machine.
In case you still face the issue try the following registry key change:
The only thing you have to do is rename the following key at the REGEDIT, and everything will be fine !!
BEFORE:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\iexplore.exe
AFTER:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\iexplore.old
Note: Please take a backup of the registry before attempting this change.
Regards,
Rave

How do i upgrade adobe reader to adobe acrobat?

need adobe acrobat to print out financial info from our financial institutions but i only have
adobe reader ---do I have to buy into acrobat just to print off a few vital papers every yearend?

Also, just to make it clear: Acrobat is not an "upgrade" from Reader; it's a different product.

Problems opening a pdf in Chrome since I upgraded to acrobat reader dc

I have been unable to open a file using Chrome since I upgraded from Reader XI to Reader DC. Instead of opening the file in Chrome, it wants me to save the file onto my hard drive, from where I can then open it using reader dc.
This is true for both of my Windows 8.1 PCs.
I CAN still open a pdf from Internet Explorer and Firefox.

Starting in Chrome 42, NPAPI plugins like Adobe Reader will no longer work nor be shown in the chrome://plugins page.
http://www.chromium.org/developers/npapi-deprecation
The Chromium team has decided to remove support for NPAPI plugins like Adobe Reader. Here's a blog post that describes their decision - http://blog.chromium.org/2014/11/the-final-countdown-for-npapi.html
To view PDF files in Adobe Acrobat Reader DC, we recommend that you download the file in Chrome and open it from your desktop.

Pb with the upgrade 9.4.2 acrobat reader

hello,
i have a problem the upgrade 9.4.2. This is not the first time a upgrade. I would like to create a package 9.4.2 from my enterprise.
i download from http://www.adobe.com/support/downloads/new.jsp the file
Adobe Reader 9.4.2 update - multiple languages
10.6MB
2/8/2011
I use the install of 9.4.1 reader (that a i previously download from adobe).
I execute (but not install) this installation. now i have in my tempory directory (document settings\my name\local settings\adobe\9.4) some files that i copy for sample in directory c:\adobe. After that
I execute this file like that :
msiexec.exe /a AcroReader.msi
Installation ask me to put the file that i decide (sample c:\adobe).
After that, i copy the file (9.4.2) AdbeRdrUpd942_all_incr.msp in tthe adobe directory.
Now i compile the installation :
msiexec /a AcroReader.msi /p AdbeRdrUpd942_all_incr.msp
That give me a new installation with the package 9.4.2.
I do this for all the previous installatin of acrobat reader (9.1,etc...) and it's always work.
I have this error :
"The file 'Adobe.Reader.Dependencies.manifest' cannot be installed because the file cannot be found in cabinet file' Data1.cab'. This could indicate a network error, etc....
so, it doesn't work.
Can someone help me ?
Thank
Frederic DENIS

OK, It's working now. What i do :
1 - Copy the file .exe from the web to in c:\Adobe_file
2- I execute the file but not install. In my local settings\adobe\9.4, i have :
3- I copy all files in new directory , i called : c:\adobe_after_extract
I clic on cancel on the installation (the temporary file in my local settings is delete).
4- I execute msiexec
5-
And give the directory c:\adobeAIP
6- Now in AdobeAIP directory, i have :
7-
I copy the file 9.42.msp in this directory
8-
And I execute msiexec :
9-
The File AcroRead.msi change time.
Now I have in the directory this :
10-
I just execute AcroRead.msi
and its' work ....
Thank you vsh07
Frederic DENIS

Unable to Print After Installing Adobe Acrobat Reader Upgrades.

. What software version of Abobe Acrobat Reader should be used for an HP PhotoSmart Plus printer? I currently have Adobe version 9.3 installed. I receive pop-up notices to install new Adobe Acrobat Reader software upgrades. I have installed the software upgrades and then my HP PhotoSmart Plus printer was unoperational. I deleted the Adobe software upgrades and my HP PhotoSmart Plus printer began to operate. I contacted HP technical support and was told there is no compatibility issues between Adobe Acrobat Reader and HP All-in-One Products. It might be a problem with the specific Adobe software upgrades. HP requested that I contact Adobe support for problem resolution. Has this problem ever happened to you? Any problem resolutions would be appreciated.

Hello there! Welcome to the forums @Oldchev
I understand you cannot print, after installing your Officejet 7410 All in One printer.
Please let me know the following, and I'll do my best to help!
What is the Operating System of the computer?
Have you tested hardware functionality (made copies)?
Have you tried printing from different programs?
Have you tried uninstalling and reinstalling the software?
What Firewalls and Anti-virus software are installed?
Have you tried disabling or uninstalling them?
Best wishes
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

How to update a version 6.0 of Acrobat Reader Professional when upgrading windows XP to 8.1 ?

How to update a version 6.0 of Acrobat Reader Professional when upgrading windows XP to 8.1 ?

There is no product called Acrobat Reader Professional. There are two possibilities with different answers.
1. You have Acrobat Professional (no "Reader"). You will have to buy the latest, Acrobat 11 (XI) Pro. No upgrade pricing is available for version 8.
2. You have Adobe Reader (no "Professional"). You can download the latest free Adobe Reader http://get.adobe.com/reader

Fraud? Action required : Upgrade New Adobe Acrobat Reader

Hello Folks,
Got this strange e-mail regarding an upgrade to Acrobat Reader, Adobe Inc., Canada? Looks fishy, DON'T CLICK [url deleted by host]
Anyone else see this in their inbox, or know if it's legitimate?
Text:
Just how much faster can you work with Adobe Acrobat PDF Reader
software? Fast enough to stay on top of last-minute changes, connect
with key decision makers, and share updates with co-workers.
You'll discover how easy it is to reuse content by exporting PDF files
to Microsoft Word or Excel formats. And how quickly you can automate
multi-step tasks with new, guided Actions. No wonder PC Magazine
says, "There's a lot to like in Acrobat X PDF Reader."
Bill Lomax

It's not legitimate, and we see this type of thing all the time. Delete the email, don't visit the link, it'll be dealt with by Adobe.
Aside from it being a fake URL, they can't even get the product name right! There is no such thing as "Adobe Acrobat Reader". We have "Adobe Acrobat" and "Adobe Reader".

I upgraded to Lion and now can't print PDF files and Acrobat reader doesn't work anymore. What can I do to get it working?

I upgraded to Lion and now can't print PDF files and Acrobat reader doesn't work anymore. What can I do to get it working?

If you upgraded and were using a version of Acrobat Reader that was legacy, that is PPC compatible, then you will have to upgrade to a version compatible with Lion as Lion no longer has Rosetta to interface with the legacy software.
I know that Acrobat, full version, 10 works with Lion...use it myself.

Acrobat reader X (10.01) upgrade fails, new install also fails.

Acrobat reader 9.4 upgraded itself to reader X ( 10.01 ) Fails to work.
It appeared to finish fine.
But the program will not run when I click on the desktop icon.
I uninstalled it, reinstalled it again, same result It will not run.
I then went to your ftp site downloaded it form there installed it it still does not run,
I uninstalled it, downloaded 9.4 form the ftp site, It installs and runs fine.
There is no way to send you diagnostic info to adobe as I cannot find an email adress to use.!!!!
I am using windows XP and have acrobat standard 7.1.4 also installed to generate pdf files.
Why does reader 9.4.0 work fine and reader 10.01 fails to work?
I wonder how may people have this problem?

still not fixed......
cannot upgrade to any vesion of reader 10.
error info
acrod32.exe AppVer 10.0.0.396 ModName pgphk.dll
ModVer 8.1.0.0 Offset 000010e6
I also cannot past pictures into this web page!

Acrobat Reader upgrade prevents Windows 7 64-bit Explorer preview

I recently upgraded my Acrobat Reader on 64-bit Windows 7 to Adobe Reader XI. Now my Windows Explorer preview pane no longer shows previews of PDF files. The most relevant hit I found online was
http://answers.microsoft.com/en-us/windows/forum/windows_7-files/file-cant-be-previewed-er ror-in-the-pdf-preview/369f87c0-303b-4d74-975f-76cddab9e5b1,
which points to a registry fix at
http://www.fixya.com/support/t5352123-error_in_pdf_preview_handler_vista.
However, my registry already already contains the corrected value. This same fix is provided at Adobe as recently as 13 June 2013:
http://forums.adobe.com/thread/1231685
I suspect that the most recent Reader update requires a different preview handler fix.
Thanks if anyone can provide a fix for the current Reader.

It is an empty preview except for the message "This file can't be previewed."
However, I think it is a temporary problem from the update. After logging out of the normal account so that I can check whether the problem exists with the admin account, I logged back into the normal account and found the problem gone. No reboot, just log out and in again. Which is odd when you consider that, prior to see the problem, I was in the admin account for the upgrade, and logged out in order to log in to the normal account (at which time I saw the problem).
Thanks anyway!

Upgrading Acrobat Reader

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