Upgrading Acrobat XI Standard for Windows to XI Pro for Mac

I recently purchased a SnapScan Scanner that came with a full version of Acrobat XI Standard for Windows.  I have a Mac, and as Adobe doesn't make a Standard for Mac, I'm wondering if it's possible to upgrade to Pro using the serial number I already have rather than purchase a whole new version.  Is this doable?  I attempted to use the serial number in the Pro download and it wouldn't take.

Hi Courtney ,
I would recommend you to refer the following document to get information about the platform and language swap .
https://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.ht ml
Hope this will help .
Let us know how it goes ,we would surely do the best for you .
Regards
Sukrit Dhingra

Similar Messages

  • Touch is not working even install the drives for windows 8.1 pro for HP 15r 249 tu

    Hi,
    I have pitched note book from HP, the model is HP r15- 249 tu,I have installed windows 8.1 pro , downloaded touch drives from HP support and installed successfully but the touch is not working , and all drives are working fine but touch drives are not working , please suggest me what will I take action
    Regards,
    Vivek

    Double post
    Creating double post will only lead to confusion.
    Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations.

  • Acrobat Standard XI, but can only find the CD for windows.  I have a mac (I have access to an external CD drive and I have the product keys for windows).  What is the best way for me to install it?

    Hi, I purchased Acrobat Standard XI, but can only find the CD for windows.  I have a mac (I have access to an external CD drive and I have the product keys for windows).  I have never installed it anywhere else.  What is the best way for me to install it?

    Hi lintonm86921521,
    I can understand your concern & will guide you through this.
    I am so sorry to inform you that Acrobat XI Standard is not available on Mac, you can only use it on your Windows computer.
    You can also refer to the system requirements at : System requirements | Acrobat family of products—older versions (XI, X, 9)
    In case if you have any further query please let us know, we will be happy to help you.
    Regards,
    Aadesh

  • I just bought a ScanSnap scanner and it came with Adobe Acrobat Standard for Windows - but I have a Mac - can I get the Mac version?

    I just bought a ScanSnap scanner and it came with Adobe Acrobat Standard for Windows - but I have a Mac - can I get the Mac version?

    Hi Dcee3,
    Acrobat Standard has not been developed for Mac platform so Mac version is not available. It can only run on windows machine.
    Regards,
    Anand

  • Acrobat 9 standard para Windows XP

    Mi programa ACROBAT 9 STANDARD para Windows XP da errores  y no funciona. No me permite desisntalarlo. ¿Que tengo que hacer?

    El programa ha dejado de funcionar y da error. He tratado de quitarlo, (uninstall), a traves de "Panel de control" de Windows XP y no lo permite. Tampoco he podido quitarlo utilizando el disco del programa. ¿Que tengo que hacer?.
    Un saludo
    Date: Tue, 20 Nov 2012 12:37:03 -0700
    From: [email protected]
    To: [email protected]
    Subject: acrobat 9 standard para Windows XP
    Re: acrobat 9 standard para Windows XP created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
    Siento mucho la palabra desisntalarlo no se tradujo. ¿Qué errores específicos están recibiendo? ¿Qué has intentado hasta ahora para resolver sus dificultades? Si es posible, ¿podría responder en Inglés ya que este es un foro de idioma Inglés. Si prefiere que le invitamos a publicar su pregunta en nuestros foros Internacionales en http://forums.adobe.com/community/international_forums.
    I am sorry the word desisntalarlo did not translate.  What specific errors are you receiving?  What have you tried so far to resolve your difficulties?  If possible can you please respond in English as this is an English language forum.  If you would prefer you are welcome to post your inquiry in our International forums at http://forums.adobe.com/community/international_forums.
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/4862292#4862292
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4862292#4862292
    To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4862292#4862292. In the Actions box on the right, click the Stop Email Notifications link.
    Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Community
    For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • I have the appropriate Adobe Acrobat 9 Standard software and a valid SN for that software; however, am getting an "Invalid Serial Number" error on installation...please help

    I have the appropriate Adobe Acrobat 9 Standard software and a valid SN for that software; however, am getting an "Invalid Serial Number" error on installation...please help

    Hi James ,
    Make sure you are entering the correct serial number.Try it once again and check.
    If it fails please get in touch with Adobe Support.Here is the link for the same.
    https://helpx.adobe.com/adobe-connect/kb/connect-chat-support.html
    Regards
    Sukrit Dhingra

  • Adobe X PDF files converted to jpg, edited and converted back to PDF have ragged, unclear text.  I didn't have this problem with Acrobat 9 standard.  What is the remedy for this.  If this is the best I can expect, I won't be able to use X standard.

    Adobe X PDF files converted to jpg, edited and converted back to PDF have ragged, unclear text.  I didn't have this problem with Acrobat 9 standard.  What is the remedy for this.  If this is the best I can expect, I won't be able to use X standard.

    I can't imagine any worse workflow than converting to JPEG to edit text, then back to PDF. Text in a PDF is a vector thing, smooth at all resolutions. And JPEG is made for photos. EVERY conversion to JPEG and back loses quality but how much loss there is will vary.
    If you must go to an image format, try PNG.

  • Can you upgrade Acrobat 9 Standard from a "bundle" license?

    Can you upgrade Acrobat 9 Standard to Acrobat XI Standard if you have a "bundle" license?  The Acrobat 9 Standard CD envelope has a serial number that must be used to install the software.

    Hi cloudnavigator,
    I am not sure what 'bundled' license means here but since you have the serial number with the CD envelope, it's a retail license you have bought.
    You are eligible to purchase an upgrade to acrobat 11 Std./ Pro.
    Regards,
    Rave

  • Hello, I've got a Upgrade-Version of CS5.5 for Windows and changed to a Mac. Now I need the Mac-Version. I tried to install the Download from Adobe. Unfortunatly it didn't accept my password. I guess cause of the Upgrade-Version or the Windows Version I o

    Hello, I've got a Upgrade-Version of CS5.5 for Windows and changed to a Mac. Now I need the Mac-Version. I tried to install the Download from Adobe. Unfortunatly it didn't accept my password. I guess cause of the Upgrade-Version or the Windows Version I own. My System: Mac OS X 10.6.8, 2,8 GHz. Thanks for answers! Greetings, Eva

    Here is a link to the info regarding platform swaps.
    Order product | Platform, language swap
    If you want to try to contact Adobe support to try to get an exception, Start Here  after selecting relevant responses choose "Still need help? Contact us." and the chat contact (or phone) option.

  • Can I use Adobe Acrobat X Standard on Windows 8

    Can I use Adobe Acrobat X Standard on Windows 8?

    Hi hnreich,
    Yes you can use Acrobat 10 Std on Windows 8.
    You can download the same from: http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
    Regards,
    Rave

  • Installed Acrobat XI Standard on windows 8.1, see it in my download folder but it will not run?  Help?

    Installed Acrobat XI Standard on windows 8.1, see it in my download folder but it will not run?  Help?

    Also, once you successfully install, please backup the install file to a separate HD and/or CD. I agree that your comment is not clear. You say you installed it, but it is simply in the download folder. Did you run the install file that you downloaded? The download does not install the program, but the install is an extra step.

  • I have elements 11 on my mac and want to upgrade to elements 13 but it seems that the elements 13 upgrade is only for windows.  Is there a mac edition to this upgrade?

    I have elements 11 on my mac and want to upgrade to elements 13 but it seems that the elements 13 upgrade is only for windows.  Is there a mac edition to this upgrade?

    Yes, certainly, but if you're in the US I would just download the trial and use that for now, since there will be plenty of deals on the full version come the start of the holiday shopping season, especially at places like amazon and big box stores. Usually for much less than adobe's upgrade price.

  • I just bought the creative suite for windows but I have a mac so how can i fix it or get my money ba

    I just bought the creative suite for windows but I have a mac so how can i fix it or get my money back?

    Contact support and get this sorted out.
    http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l
    BTW the platform swap is for current version of Adobe software only, if you have older version then you may have to look for Cross-platform upgrade.

  • No NIC drivers for Windows 7 in bootcamp on mac mini

    Hello,
    I am brand new to Macs but I have been asked to install boot camp and windows 7 64 bit on a mac mini running 10.6.8.  I have gotten windows 7 on the machine and can boot to it but the problem is there are no drivers loaded for the ethernet controller and I can't get on the network.  I tried installing the drivers manually from the snow leapord disc and it says they have installed but they don't.  I upgraded bootcamp on the windows side to bootcamp 3.2 but still no drivers.
    When I go into bootcamp on the mac side and try to download windows support software, it tries to download but fails.  I am wondering if I need to upgrade bootcamp on the Mac side but I can't find any download for upgrading it.   
    Is there a download for windows 7 ethernet drivers for the mac mini somewhere or can I download an upgrade to bootcamp on the mac side to see if it downloads the windows support files?
    Thanks for any help

    fleck.donald wrote:
    I have a 2011 Mac mini (no optical drive). I have a brand new Samsung external DVD drive conntected via USB. I put the Windows 7 DVD (64-bit) in the external drive and the Windows support software is on a USB stick that is in a USB port. I partition the drive in the Bootcamp assistant, then when it reboots all I see is a black screen. Nothing happens.
    Did you format the drive to NTFS (using the windows installer tools) yet?

  • Installing administrative tools for Windows 10 Technical Preview for Enterprise

    At first I was upgrade my Windows 8.1 to Windows 10 Technical Preview for Enterprise every things done will then
    I try to install administrative tools for windows 10 technical preview for enterprise I found the .msu file from Microsoft website but when I tried to install it, it gives me the following error:
    Windows Update Standalone Installer
    installer encountered and error: 0x8024001d
    is there anyone to help me regarding above issue.
    Thanks
    Zelgay Kunari

    Hi zelgay,
    This is my result:
    From your error code, it seems this is relate to your windows update, please use following command to fix corrupted files:
    DISM.exe /Online /Cleanup-image /Restorehealth
    In the meantime, you can delete temporary update files in the SoftwareDistribution folder:
    Stop Windows Update service.
    Open File Explorer.
    Double-click the local hard disk where Windows is installed, typically drive C.
    Double-click the Windows folder, and then double-click the
    SoftwareDistribution folder.
    Double-click the DataStore folder to open it, and then delete all files and folders in the folder.
    Note If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
    Click the Back button. In the SoftwareDistribution folder, double-click the
    Download folder to open it, and then delete all files in the folder.
    Restart Windows Update service.
    Alex Zhao
    TechNet Community Support

Maybe you are looking for

  • Internet Explorer Version 7 does not work

    HI All,   I have a GP scenario, which is built on Java Webdynpro, with the views desiged with the interactive form. Everything seems to work perfect when i work on the Internet Explorer Version 6. But when i use Version 7 and above none of the parame

  • Regading LSMW for VD01 transaction

    HI, This is KSR Saireddy. i am getting the problem in LSMW at the the STEP Create Batch Input Session.i am executing this step,now i am getting the file name as ZIMS_91_ZIMS_91_MIGRT_CUSTOMER.lsmw.conv after excuting it is giving the message that Tra

  • Application Deployment Evaluation Cycle Query

    Does anyone have a sql query to determine when machines in a collection last ran their Application Deployment Evaluation Cycle? Thanks for any suggestions!

  • Why is my message textbox not empty when i try to write a new message

    Hi all i am having this problem, why is my message textbox not empty when I try to write a new message. How to get rid of those text in the new message.

  • How to detect  the Collission for duplicated movieclps

    Hey guys .. i am back with set of query..till now .. key press movement a rocket (mc) is moving left right up down in a defined stage area. and i am able to generate some fire balls randomize falling from top. this is just i am duplicating the movie