Upgrading Adobe 9 to Adobe XI

We received several Adobe XI Upgrade licenses and would like to install directly over existing Adobe 9 installs.  When installing Adobe XI over top of an existing Adobe 9, the install will not work.  It is saying to uninstall Adobe 9 first before you install Adobe XI.  Not sure why that is the case when we purchased upgrade licenses.  Is there a specific Upgrade install that I can download instead of the full Adobe XI install?

Adobe upgrades are full and independent installations.  They do not upgrade/update a previous version by modifying it, they are an independent fully functional version.

Similar Messages

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    Hi,
    I like to share the discussion as I am confronted with same or similar problem. Since last Saturday the pdf attachments I sent with my e-mail messages show a blank pdf document upon opening. To make sure it really was the case I sent message with pdf attached to myself: bingo! Have recently updated to Adobe Reader 9.4.1. Using WinXp SP3 and MS Outlook 2003 SP3.
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  • Just upgraded to 10.6.8.  Had to upgrade Adobe flash player.  Now can't get any sound from websites!

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  • While upgrading Adobe Creative Suite CS4 ME into Adobe Creative Suite CS5.5 Design Premium, I get an error saying This serial number is not of a qualifying product, please try another. I used to be able to get a code from customer service but I can't get

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  • How do I upgrade Adobe reader - currentlyevery time I try to download a PDf file on my macpro I get a grey screen  and a dialog box that says adobe reader is blocked for this website...

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  • I have been unable to upgrade adobe flash player software.

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    Eva1234567
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  • Hello, I've just purchase a mac mini 10.9 it doest have a cd drive and so I can't install my Photoshop Elements 4.0.  How can I update/upgrade Adobe and in stall in my computer?

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  • How to upgrade  Adobe Flash Player

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    In the meantime, this page http://get2.adobe.com/flashplayer/ might be a good start for you to understand your current Flash Player version and links to upgrade, if required.
    With regards,
    Prabhu

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