Upgrading Adobe Application Manager gives error A12E1 - now what?

Just wanted to install Flash. But Application Manager first needed upgrading and it stalls on an error like "seems to be a problem with installation (error code A12E1)". What do I have to do now? I got a similar error code 5 weeks ago, and to remove the Application Manage I had to remove ALL Adobe apps first! I really hope there is another way of fixing this.

Download the latest version of AAM here and install it:
Adobe - Adobe Application Manager : For Windows
Adobe - Adobe Application Manager : For Macintosh
Mylenium

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Adobe application manager - download error. please contact customer support

trying to download cc apps to my laptop (my second computer) - mac os 10.8.3 - safari browser (failed w/ firefox too)
been having this issue for a couple months... want to clear it up befor the new cc releases
so I just uninstalled and removed all adobe apps from my computer - including the adobe application manager
restarted my computer (shut down my desktop) - downloaded the 'new' adobe application manager
tried to log in and got the following error (same error I have been getting for months)
adobe application manager - download error. please contact customer support

I renamed the OOBE folder to OOBE_old
but I cannot find the opm.db file -
I do not seem to have a library in my user h2oonstone folder...
I did search the HD for the opm.db file - says nothing found

Adobe application manager getting error code : A12E6 please what can i do ?

adobe application manager getting error code : A12E6 please what can i do ?

Anass63113494 what Adobe software or service are you attempting to install? Also which operating system are you using?

I cannot update Adobe CC because of error A12E1. What is that and what to do?

I cannot update Adobe CC because of error A12E1. What is that and what to do?
thanks in advance
bjappelmelk

Bjappelmelk please see A12E1 error installing Creative Cloud products | CC for information on how to resolve error A12E1.

The installation of the Adobe application manager cannot be initialized. What can I do?

The installation of the Adobe application manager cannot be initialized. What can I do?
I've tried several times.

Hello wiggering,
You could force the application to quit via Force Quit under the Apple menu.
OS X: How to quit an unresponsive application using Force Quit
http://support.apple.com/kb/HT3411
Cheers,
Allen

Adobe Application Manager Download Error (and other problems)

Last week I purchased a Creative Cloud membership (Student and Teacher Edition, if that matters at all). When I tried to download applications, the Adobe Application Manager seemed to be unable to connect and instead displayed "Download Error. Press Retry to try again or contact customer support." I read some of the responses to this problem on the forums, and after trying several things, I got it to work (I'm honestly not sure what I did that caused it to work). However, it is now failing to work again and I can't seem to fix it this time. As an additional problem, When I tried to open Adobe Premiere Pro (which I managed to download when I got the App Manager working for a while), I got the opening screen that asked me to open a project or start a new project. No matter what I clicked on, Premiere Pro closed with an error message. Just as with the App Manager (and at the same time), I managed to get Premiere Pro to work (it seemed to work after I set permissions so I thought I solved it), so I was able to use it for a day. However, now the problem has returned.
I don't know if these two problems are related, but they started working at the same time and stopped working at the same time, so I'm posting them together in case there is a connection. I am running Windows Vista on my home computer. I can sign on to the creative cloud online without problem so it recognizes me as a creative cloud subscriber. My Internet connection is working fine. I have disabled all firewalls and it still doesn't work. Very frustrating, obviously.
Thanks for your time and any help or suggestions you can give.
- KP

Kardypaine for your Internet configuration difficulties I would recommend reviewing Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.
For the failure of Premiere Pro to open you will want to review the install log to see if you received an installation error. You can find details on how to locate and interpret the installation logs at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

Adobe Application Manager - Download Error on Mac 10.7.5

Hello,
please help.
I have this problem for more than a week now. I have contacted Adobe support almost every day, but all the solutions they suggested did not work. I have uninstalled the AAM and Creative Cloud App several times, installed again, deleted the AAMUpdater folder, the opm.db file, installed only the AAM, but I still can't access the Creative Cloud. The Programms installed before on the same computer are CS6 from the Creative Cloud in international english. The error appeared after upgrading the Creative Cloud App. The version installed now is: 1.0.0.183, and the AAM is 7.0. I have used Safari, Firefox and Chrome without success. There are no firewall or network problems because the second machine I have, an older one, running 10.6.8. connects with Creative Cloud without any problems through the same router. The computer I work with is a MacBook Pro with 10.7.5. in german. Could it be a language problem? I have used the english software on a german OS for years now... the last one beeing CS6 from the Creative Cloud.
Today, the installed software (CS6) started bringing this error while starting "Adobe Application Manager, required to verify your license, is missing or damaged."
So please help, any kind of solution is welcome... my time is running out. I am using those Apps for work. The customers are waiting... Thank you.
Petru Stendl
P.S. Please see the screenshots (they are in german, but I understand that the problem is international).

this is from the console log this morning. I hope it helps.
03.07.13 11:30:48,344 [0x0-0x42042].com.adobe.acc.AdobeCreativeCloud: 2013-07-03
11:30:48 : INFO get service manager executable name
03.07.13 11:31:05,664 [0x0-0x42042].com.adobe.acc.AdobeCreativeCloud: 2013-07-03 11:31:05 : INFO get service manager executable name
03.07.13 11:31:09,982 [0x0-0x42042].com.adobe.acc.AdobeCreativeCloud: objc[539]: Class HTTPHeader is implemented in both /Applications/Utilities/Adobe Creative Cloud/AppsPanel/AppsPanelIL.dylib and /Applications/Utilities/Adobe Application Manager/UWA/UpdaterCore.framework/UpdaterCore. One of the two will be used. Which one is undefined.
03.07.13 11:31:09,982 [0x0-0x42042].com.adobe.acc.AdobeCreativeCloud: objc[539]: Class ProxyManager is implemented in both /Applications/Utilities/Adobe Creative Cloud/AppsPanel/AppsPanelIL.dylib and /Applications/Utilities/Adobe Application Manager/UWA/UpdaterCore.framework/UpdaterCore. One of the two will be used. Which one is undefined.
03.07.13 11:31:35,346 Console: Could not find image named 'BackArrow'.
03.07.13 11:31:35,347 Console: Could not find image named 'ForwardArrow'.
03.07.13 11:36:21,460 warmd: [_bootcachectl_playlist_dir_for_user:1887] Assertion failed: ((*__error()) == 2): stat'ing /var/db/BootCaches/C1A3B910-493E-4A1F-AAD0-831C91967EE6 failed: 13 Permission denied
03.07.13 11:36:21,783 warmd: [_bootcachectl_playlist_exists:446] Assertion failed: ((*__error()) == 2): stat'ing /var/db/BootCaches/C1A3B910-493E-4A1F-AAD0-831C91967EE6/app.com.apple.TextEdit.playlist failed: 13 Permission denied
03.07.13 11:36:40,626 com.apple.security.pboxd: Could not find image named 'ToolbarArrangeByTemplate'.
03.07.13 11:36:40,627 com.apple.security.pboxd: 2013-07-03 11:36:40.625 com.apple.security.pboxd[573:1a07] Could not find image named 'ToolbarArrangeByTemplate'.
03.07.13 11:36:41,549 com.apple.security.pboxd: kCGErrorIllegalArgument: CGSGetWindowTags: Invalid window 0xfe
03.07.13 11:36:41,549 com.apple.security.pboxd: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
03.07.13 11:36:41,549 com.apple.security.pboxd: kCGErrorIllegalArgument: CGSSetHideOnDeact: error getting window tags
03.07.13 11:36:41,628 com.apple.security.pboxd: kCGErrorIllegalArgument: CGSCopyWindowColorSpace: Invalid window 0xfe
03.07.13 11:39:25,225 warmd: [_bootcachectl_playlist_dir_for_user:1887] Assertion failed: ((*__error()) == 2): stat'ing /var/db/BootCaches/C1A3B910-493E-4A1F-AAD0-831C91967EE6 failed: 13 Permission denied
03.07.13 11:39:25,225 warmd: [_bootcachectl_playlist_exists:446] Assertion failed: ((*__error()) == 2): stat'ing /var/db/BootCaches/C1A3B910-493E-4A1F-AAD0-831C91967EE6/app.com.adobe.Photoshop.playlist failed: 13 Permission denied
03.07.13 11:39:25,459 warmd: [_bootcachectl_playlist_dir_for_user:1887] Assertion failed: ((*__error()) == 2): stat'ing /var/db/BootCaches/C1A3B910-493E-4A1F-AAD0-831C91967EE6 failed: 13 Permission denied
03.07.13 11:39:26,911 PDApp: CFURLCreateWithString was passed this invalid URL string: '/System/Library/Frameworks/' (a file system path instead of an URL string). The URL created will not work with most file URL functions. CFURLCreateWithFileSystemPath or CFURLCreateWithFileSystemPathRelativeToBase should be used instead.

Adobe Application Manager Update Error U44M1P7

The application manager gives me a error U44M1P7 so I tried updates from the site but now I got a updates could not be applied message . This is for Bridge patch 5.0.2, Flash Pro CS6 update 2, FireworkS CS6 , Can't even Find the new Photoshop update for Creative Cloud Photoshop 13.1.2. This all started when I subscribed to Creative Cloud Photoshop yesterday. Can't even install photoshop 13.0.4 which is what I had before with creative suite.
I have been waiting for 170 minutes now for tech support to return call.
Message was edited by: Imagepoint

Vinayak: Hello. Welcome to Adobe Technical Support.
Vinayak: Hi Pierre.
Pierre Clemente: Extension Manager 6.0.5 Update Installation failed. Error Code: U44M1P7 Photoshop Camera Raw 7.4 Installation failed. Error Code: U44M1P7 Adobe Bridge CS6 5.0.2 Update Installation failed. Error Code: U44M1P7 Adobe Photoshop 13.0.4 Installation failed. Error Code: U44M1P7 Adobe CSXS InfrastructureCS6 Installation failed. Error Code: U44M1P7 Adobe Media Encoder CS6 6.0.2 Update Installation failed. Error Code: U44M1P7 Flash Pro CS6 update 2 Installation failed. Error Code: U44M1P7
Pierre Clemente: Hello
Vinayak: I understand that you are unable to update the Photoshop product, am I correct?
Pierre Clemente: Extension Manager 6.0.5 Update Installation failed. Error Code: U44M1P7 Photoshop Camera Raw 7.4 Installation failed. Error Code: U44M1P7 Adobe Bridge CS6 5.0.2 Update Installation failed. Error Code: U44M1P7 Adobe Photoshop 13.0.4 Installation failed. Error Code: U44M1P7 Adobe CSXS InfrastructureCS6 Installation failed. Error Code: U44M1P7 Adobe Media Encoder CS6 6.0.2 Update Installation failed. Error Code: U44M1P7 Flash Pro CS6 update 2 Installation failed. Error Code: U44M1P7
Pierre Clemente: Please read what is written
Vinayak: \Thank you for information.
Vinayak: I will be glad to check and help you with this issue.
Vinayak: For security reasons, could you verify your complete name and billing address as mentioned on your account please?
Vinayak: Thank you for the information.
Vinayak: May I please have the serial number of the product, so that I can assist you better?
Pierre Clemente: Please give me a moment to go to my adobe sit and locate my serial number
Vinayak: Sure.
Pierre Clemente:
Vinayak: Thank you for the serial number.
Vinayak: Just to confirm are you facing the issue with only Photoshop?
Pierre Clemente: Extension Manager 6.0.5 Update Installation failed. Error Code: U44M1P7 Photoshop Camera Raw 7.4 Installation failed. Error Code: U44M1P7 Adobe Bridge CS6 5.0.2 Update Installation failed. Error Code: U44M1P7 Adobe Photoshop 13.0.4 Installation failed. Error Code: U44M1P7 Adobe CSXS InfrastructureCS6 Installation failed. Error Code: U44M1P7 Adobe Media Encoder CS6 6.0.2 Update Installation failed. Error Code: U44M1P7 Flash Pro CS6 update 2 Installation failed. Error Code: U44M1P7
Pierre Clemente: Please read what is written
Vinayak: I wish I could help you with that issue but we (chat support) handles issues with Installation, Download and first Launch of the Adobe CS 6 products.
Vinayak: In this case I will provide you the link to contact the phone support team so that they will be glad to assist you in this regard.
Vinayak: Please click here.
Vinayak: Did you get the link?
Pierre Clemente: You are not listening
Pierre Clemente: The is an error problem with updates
Pierre Clemente: Let me speak to a supervisor
Pierre Clemente: i have been trying to solve this problem since May 8
Vinayak: Pierre , we truly understand your concern, and we are the Chat support for the download and install of the actual products and we do not have support for the update install, so for the update install issue you need to contact the support over phone to resolve the issue, I hope you can understand the situation.

Problems after upgrading Adobe Application Manager

After updating to the latest version of Adobe Application Manager, the AAM stopped working and gives me the error message 'Adobe Application Manager is corrupted and must be reinstalled' everytime I run the program. I tried re-installing (with the 6.2 patch) but the end result is always the same. I also tried installing the whole Suite again and then the Application Manager works properly until it automatically updates itself. I have also tried the CS uninstallation tool to no effect.
The system affected is a MacBook running Windows 7 with the Parallels application.
Any ideas to try?
Thanks!

Mac Spinning Wheel https://forums.adobe.com/message/5470608
-Similar in Windows https://forums.adobe.com/message/5853430

Permanently deactivated CC - access to all Adobe CS5/6 apps blocked by Adobe Application Manager. Error 11, Error 131.4. AAM Message says," Renew your subscription" Help!

Technical Support “Tshering” Changed my Adobe Account/ID, and Permanently Deactivated Creative Cloud, and told me to contact Adobe Forums if any problems uninstalling/reinstalling CS5 Design Premium (perpetual subscription) continued.
I am contacting Adobe Forums because I am still having problems uninstalling and reinstalling CS5/6(updated) software. Please help.
As I mentioned earlier in the week to several Adobe Technicians —
CI get this message attempting to access CS5/6 Design Premium Adobe software (perpetual subscription).
“Adobe Logo “Renew your subscription. Go to the Subscription Manager to renew your subscription for Creative Cloud and continue using your product uninterrupted. If you just renewed your subscription, please wait 15 minutes and try again.
You are signed in as Adobe ID: [email protected]. Have a different ID?.”
Then I get this message While attempting to open CS5/CS5.5 application.
Configuration Error
A problem has occured with the licensing of this product. Restart your computer and
re-launch product.
If this problem still occurs after restarting, contact Customer Support for further assistance, and mention the error code shown at the bottom of this screen.
Error: 131:4 (Adobe Customer technical support told me to talk to Adobe Forums about this)
Or this message While attempting to open CS6 application.
Configuration Error
Please install and uninstall this product.
If this problem still occurs after restarting, please conctact Adobe technical support for help, and mention the error code shown at the bottom of this screen.
Error: 11 (Adobe Customer technical support told me to talk to Adobe Forums about this)
Finally, Technical Support tells me to uninstall/reinstall all CS5/6 applications but the applications don’t respond and I get these messages:
• Item "Uninstall Dreamweaver CC 2014" is used by OS X and can't be opened.
• Item "Uninstall Adobe Extension Manager CC" is used by OS X and can't be opened
• Item “The alias Uninstall Adobe InDesign CS5 can’t be opened because the original item
    can’t be found” Applies to all CS6 Applications.
• Item “The alias Uninstall Adobe InDesign CS6 can’t be opened because the original item
    can’t be found” Applies to all CS6 Applications.
(Adobe Customer technical support told me to talk to Adobe Forums about this)
Here is CS5 Adobe technical specialist supplied download for CS5 Design Premium which stopped for 3 days running when only 50% done.
And - I still have my own copy of CS5/6 Design Premium (perpetual subscription) on my system which, of course, is blocked by AAM (Adobe Application Manager).
https://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html

Thank you Bob. Here's one of many Case #s. Your Adobe ID:[email protected]
Your Case Number:0215481994
Case Description:Billing issue
Quick description of problem:I cannot access CS5/6 application (Perpetual Subscription).
Reason (according to Adobe Forums Willi): Activated Creative Cloud subscription on 4/18/2013 while already signed on with an active CS5/6 subscription - THE CREATIVE CLOUD SUBSCRIPTION REPLACED THE CS5/6SUBSCRIPTION AND DEACTIVATED MY PERPETUAL CS5/6 SUBSCRIPTION PERMANENTLY (without my knowledge or consent as far as I can tell).
The only way I can now use CS5/6 is to PAY FOR IT AT $29. a month. Even though I already paid Adobe $1000. a few years ago for the CS5/6 Software (Perpetual Subscription).
Your Adobe ID:[email protected]
Your Case Number:0215481994
Case Description:Billing issue

*FIX?* Adobe Application Manager - Download Error (Creative Cloud)

So I just started the subscription for the Creative Cloud and I downloaded the Adobe Application Manager, which seemed to have installed fine, and when I go into my creative cloud and click download, under for example photoshop, I get Download Error - Contact Customer Support in my AAM (Adobe Application Manager). I have tried many things that people in the forums have suggested from turing off my firewalls, to uninstalled and restarting my computer, I downloaded the most up to date AAM. Any other suggestions? I just got my subscription literally moments ago so I am a little bummed I can't access any of my new software.
I am using a Mac, if that makes any different. Hope someone can help.
Also, when I go to open up the AAM without clicking download for a adobe product the same Download Error pops up.
*So I may have fixed the problem accidentally, I downloaded a trial of photoshop. When I downloaded the photoshop trial it allowed me to use my subscription for my creative cloud. It also had me download the Adobe Download Assistant. I think the Adobe Download Assistant was the thing I was missing, now my AAM seems to let me download the rest of the programs I need. Hope this helps anybody else.*

TGarcia if you are on a managed network then please work with your I.T. department to ensure that the Adobe Application Manager/PDApp.exe has proper access to the Internet.
If you are on a non-managed network then please see Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.

Adobe Application Manager. Error: Updates could not be applied. You are already running the Adobe...

Hi Guys
I am having a rather frustrating issue with my Photoshop CS6. I have been trying to run the updates for hours now as my Photoshop CS6 is slow and unresponsive. I have an i7 Mac and 16GB of RAM. it should not be slow.
Anyway.
I keep getting this error each time I try to run the updates.
I have:
Restarted
Repaired permissions
Reinstalled Adobe Applications Manager
Nothing works.
Pulling my hair out.

I have even tried manually downloading the update DMGs and doing it that way but the error persists.

Latest Creative Cloud install stopped by Adobe Application Manager. Error message 82 says to close AAM. I don't know how to do that.

While trying to download the latest issue of Creative Cloud Error message 82 says Adobe Application Manager has to be closed first, which I can't figure out to do. Can anyone help me with this? Thanks. Rich

Thanks. I finally went to helpx.adobe.com and has a Chat with someone probably in subcontinental India. He had me go to the Activity Monitor and shut down a bunch of activities, after which the CC install worked. Now the log in screen asks for a redemption code, which I never got. Guess I'll have to return to India to get that done.

Question Adobe Application Manager download error

I've bought Photoshop CC this evening and I've a download error and this what is saying: Adobe Application Manager is damaged and need to be installated again. Please contact customer service. I also can't install it again.
So I like to know wahat i've to do!!
Elizabeth de Vries

Hi Elizabeth,
You can perform the following steps.
1. Update the CC App
http://helpx.adobe.com/creative-cloud/help/install-apps.html
2. You can run the cleaner tool & reinstall
http://www.adobe.com/support/contact/cscleanertool.html (cleaner tool link)
http://helpx.adobe.com/creative-suite/kb/troubleshoot-creative-cloud-installation-download .html#installation_failed (troubleshooting)
Please let us know if it was helpful.
Note: Prior to any steps mentioned,please check that system requirements are met.(http://www.adobe.com/products/creativecloud/tech-specs.html)
Regards,
Rajshree

Adobe Application Manager Download Error

I'm having problems with installing the Adobe Application Manager (latest version) on my iMac running OSX 10.7.3. I've attached a screen shot of the error message I get when launching Adobe Application Manager.
I've managed to successfully install it on my MacBook Air also running OSX 10.7.3. Any help would be much appreciated.
Thanks!

Download and install the Adobe Creative Suite Cleaner Tool: http://www.adobe.com/support/contact/cscleanertool.html and select the 3rd option and remove cleative cloud.
Then, download Adobe Application Manager for the below link.
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774

Upgrading Adobe Application Manager gives error A12E1 - now what?

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