Upgrading an Application in Creative Cloud

H e l l o ~
I'm currently using one application in Creative Cloud: InDesign.
Received a file from a client that I was unable to open. The error message stated that it was created using a newer version of InDesign [10.2]. I currently have version 9.2. How do I go about upgrading a Creative Cloud app? . . . .
T h a n k s ! ~
~ M i k e

CC desktop lists applications as "Up to Date" when they are not
-http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
-and added step https://forums.adobe.com/thread/1529654

Similar Messages

How do I reinstall an "Up-to-date" application in Creative Cloud

I recently switched to a new Mac. My Creative Cloud applications all migrated fine, except Dreamweaver. On opening it, I gewt an error. I assume I just need to reinstall it, but when I go to the Application Manager, it says Dreamweaver is Up to date. How do I reinstall the application from Creative Cloud?

Run the Creative Suite Cleaner Tool, let AAM reinstall.
Mylenium

Download Applications on Creative Cloud Membership

Hi There,
I would like to download the font application on creative cloud can you help
Regards
Leann

There is no font application to download.
If you want to use Edge Web Fonts this page http://html.adobe.com/edge/webfonts/ will get you started.
If you want to use Typekit this page https://typekit.com/creativecloud will get you started.
Both Edge Web Fonts and Typekit use Javascript to serve fonts on your website.
If you are curious about the fonts that install with any of the CS6 dekstop applications this link will tell you which fonts are installed: http://www.adobe.com/type/browser/fontinstall/cs6installedfonts.html

When I try to update, I received "Download Error". Can NOT "Reload Applications" on Creative Cloud? Pls help. Thx

When I try to update, I received "Download Error". Can NOT "Reload Applications" on Creative Cloud? Pls help. Thx

Hello,
could you already study these links:
https://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html and
https://helpx.adobe.com/creative-cloud/help/install-apps.html
They should solve your problems,
Hans-Günter

How can I flush/repair installed programs in the Application Manager / Creative Cloud?

Hi. I had installed a few of the Adobe programs through the Application Manager/Creative Cloud service on a Windows 7 system. The system crashed, forcing me to recover from a prior time backup, which was from before I installed the programs. Now, the Adobe Application Manager shows the prior programs as "Installed", and will not allow me to re-install them. These programs *do not* appear in Window's "Uninstall Programs" listing for me to uninstall manually, *nor* do they appear in the Start Menu to launch. And as far as I can tell, they no longer have Registry entries.
How do I flush the Application Manager to tell it that I do not have these programs installed anymore, or force it to re-install?
Thanks.

I don't believe the data on what is installed and what is not is held at Adobe; I think it is in your particular instance of the AAM that "knows" what is installed.
I'm not sure what happened to me will help you or not but... Also, I have a Mac not a Win7 system.
In my case, I had Acrobat X Pro and I download Acrobat XI. Acrobat does not like to install when there is an older version already on the machine. Adobe tells you to unistall the older version and then install the new version. Why this isn't in their install scripts is beyond me. The installer for Acrobat XI ran sucessfully. I didn't realize the problem until I went to open a PDF.
I manually uninstalled Acrobat X. Still had problems. Then I manually uninstalled Acrobat XI. (Both times I used the uninstaller Adobe provides.) I started AAM and it showed the XI installed. I tried the Adobe Creative Suite Cleaner Tool. The tool is supposed to clear out any left overs after an uninstall and thus "flush" AAM. When I ran the Cleaner, Acrobat XI didn't show up in the list of programs. I eventually found a second uninstaller for Acrobat XI that cleaned things up such that AAM agreed I needed to install the software.
With the disk-based installs, when you ran the installer you got an option to "repair" the current installation. Why you have to jump through all the hoops that AAM has not is beyond me. It would seem more rational to put options into AAM directly to let you re-install things or repair them. This is one where Adobe dropped the ball.

Can applications in Creative Cloud be installed on a Windows Vista operating system?

Can applications in Creative Cloud be installed on a Windows Vista operating system?

Your question is answered on the Adobe website on each individual product's page.
Bottom line is that, no, Vista is not a supported operating system for CS6 applications.
All support Windows 7 and Windows 8. Some support Windows XP to varying degrees.
None officially support Vista but some users have reported success in running them on Vista.
Your best option may be to download the Master Collection CS6 Trial and see how it performs for you.

Bonjour, j'avaias de difficulté pour l'application de creative cloud, pas possible installer

bonjour, j'avaias de difficulté pour l'application de creative cloud, pas possible installer,
la fenetre pour montrer l'installation puis disparue qq secondes après le lancement

Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0
or
Chat Now button near the bottom for Activation and Deactivation may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

Déconnection de l'application Adobe Creative Cloud tout de suite après l'ouverture

Bonjour, pour quelle raison depuis aujourd'hui l'application Adobe Creative Cloud se déconnecte automatiquement après avoir entrée le nom de compte et le mot de passe

Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0
or
Chat Now button near the bottom for Activation and Deactivation may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

I own CS6 from DVD and have just upgraded (by paying) for Creative Cloud. Is there an upgrade price or do I just start with monthly/yearly subscriptions to CC2014?

I own CS6 from DVD and have just upgraded (by paying) for Creative Cloud. Is there an upgrade price or do I just start with monthly/yearly subscriptions to CC2014?

You get a discounted first year on your subscription if you own a previous product, which you should have been asked for when signing up.
Mylenium

Mac os10.6.8 Adobe Application Managerはダウンロード出来きましたが.Creative Cloud デスクトップアプリケーションは現れません.どうしてもCS6を使いたいのですが-

Mac os10.6.8　Adobe Application Managerはダウンロード出来きましたが、Creative Cloud デスクトップアプリケーションは現れません。どうしてもCS6を使いたいのですが…

10.6でCreative Cloud契約のCS6を使う場合、
CS6自体をダウンロードしてインストールする方法になります。
Mac OS 10.6.x またはWindows Vista / Windows XP 環境で、CC契約のCS6をインストールする

Upgrade from Muse to Creative Cloud

Upgrade from trial muse to creative cloud. When opening Muse get message trial has expired. Hit continue button and enter Adobe id, email and password and get message. An unexpected error occurred processing your request. Please try again later. Have tried several times with no luck.

Hi Steve 22223,
Please try uninstalling the trial of Muse and reinstalling through the Adobe Application Manager
The uninstaller should be listed
on Mac OS
1. Double-click your hard drive.
2. Go to Applications > Utilities > Adobe Installers.
on Windows
1. Click Start > Control Panel.
2. Click Programs and Features.
To reinstall Launch Adobe Application Manager from
Applications Folder on Mac or the Start Menu on Windows.
I'm moving your post to the Muse specific forum should you need further assistance.
-Dave

Why does lightroom no longer show up as installed application in creative cloud

I installed Lightroom 5.6 on my Mac and it works fine. However since yesterday it does not show up any longer as installed application in the creative cloud app, so I can't upate to 5.7.

Check your language setting in the CC app. Perhaps you switched it around and the app wants to reinstall everything. otehrwise run the cleaner tool and do a reinstall.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Mylenium

Where are my downloaded applications for creative cloud?

HI there, I've signed up for creative cloud, downloded the application manager and then downloaded Muse, which it says is installed...but I can't find it anywhere? Am I missing something?

Hi All,
if you are having Muse install problems on Mac, please follow these steps:
1) Ensure that Muse is completely uninstalled: drag Adobe Muse from the Applications folder to the trash and empty the trash.
2) Download Muse from the following link: http://labsdownload.adobe.com/pub/adobemuse/builds/muse_2-2-1_install_ mac.dmg.
3) Install
Please note that this build won't work if Muse is already installed; you must uninstall previous versions of Muse first.
Thanks,
Kapil Malik

Start and manage applications from creative cloud

Hi, why not be able to start Adobe CC applications from the Creative Cloud itself? Why not manage them from it, to uninstall, additionally to update or install? I've needed this during the switch to CC 2014. Why not re-install option too? In the process of switching to CC 2014, I've installed PS CC 2014 and AI CC 2014, then uninstalled the old CC ones and I've got to uninstall CC 2014 apps and install them again just to get rid of some registry issues done in the process, like file associations lost and AI message that needs to run as administrator in order to fix some registry issues, which it couldn't fix actually (under Windows).
Regards, Mike.

Before you remove anything you should sign out of the Creative Cloud so that it is reset for you when you reinstall and sign in again.
Sign out, Sign in | Creative Cloud desktop app
http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Activation & deactivation help
https://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#a ctivate-how-to

Unable to locate Photoshop Application with Creative Cloud

I had a trial version of Photoshop and when it expired, I deleted the application. I have now paid for the app and tried to download it via Creative Cloud installer and even though it says it has been updated (screenshot below), I cannot find the app in my applications folder. I am using a mac and I am on Yosemite OS. Please help

CC desktop lists applications as "Up to Date" when not installed
http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

Upgrading an Application in Creative Cloud

Similar Messages

Maybe you are looking for