Upgrading and account owner issue

I would like to upgrade one of my phones online. When i press upgrade the next thing that comes up says :
The following activities are reserved for the Account Owner, the person financially responsible for the account.
Help please

I think you've found the issue in your own post.  The account you are logged in with is not designated as the account owner.  If that's not correct (you are the owner, and you are logged into your account), you'll need to call Verizon to have them properly designate the account owner.  Each line on a family plan can have a MyVerizon login.
If you aren't the account owner, you will need to have them log in and process the upgrade from their account.

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