Upgrading and Downgrading my Broadband....Help Nee...

Hi,
I am currently on Option 1, and keep going over my limit and getting charge per GB. However, when I ask to upgrade to Option 2 or 3 I am told that I am automatically tied into another 12 months contract, is this right? Each sales person you speak to give you conflicting information.
One guy told me that I would not tied in, only a minimum 3 months would apply?
Any help would be appreciated. Thanks in advance

That's correct upgrade or downgrade, you start a new contract.
I tried to get out of this so I emailed Ian Livingstone, no luck I was phoned from Newcastle and they confirmed this, that was 7 Months ago. Could have changed though!! but don't hold your breath.

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