Upgrading Controllers firmware on a degraded RAID 5 array

Hi guys
I have been told that upgrading the controllers firmware on a degraded raid array can cause a loss of configuration. I have been doing this for over 1 year and it has never happened, it sounds more like a myth to me that anything else but i would like some advice on it, if possible.
Is it true that the RAID Configuration can be lost by upgrading the RAID Controller? In theory isnt the RAID configuration kept on the hard drives?
Thanks in advance,
Pedro

No - this is not a myth. It is entirely possible to lose access to the storage either temporarily or permanently.
It is extremely bad practice to upgrade any system with a degraded component no matter how small.
Which particular array have you been upgrading?
In most arrays, the configuration is saved on multiple disks - on some arrays as a n-way mirror where n is the number of disks in the tray. However unless you know exactly what the implications are, it is extremely important that firmware updates are not carried out on degraded arrays.

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    Hi. Here is the issue as posted in other places. Still searching for the answer to this one.
    Specs:
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    2x1gb crucial pc3200 2.5cas ram
    AMD Barton 2500
    2 x 160gb 7200rpm 8mb cache SATA Samsung Hdd's
    Thermaltake 430w psu
    Gainward fx5700 ultra graphics
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    I understand what to do in the bios portion, and in the raid setup utility portion. I know that I can boot into windows as a single drive and use the nvraid tool to set it up, but that is not the way it should be, and that is not the way I am going to learn WHY this is happening.
    Roger that. First set in bios enable raid (in this bios I have to enable IDE array, then choose which controller to actually enable raid on, which happens to have been SATA 1 & 2).
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    Have deleted that array as well as just cleared it. Have deleted it and reboot and rebuild it. Have deleted it, reboot, change bios back to non-raid, reboot. Reboot. Change bios back to raid enabled. Reboot. Rebuild array in raid utility, reboot. Run setup, only see 2 hdd's, not one array.
    Umm, yep, that is about it.
    More to the story now.
    From some other posts I tried this.
    1. destroy array. reboot. disable raid in bios. reboot. verify sata's visible as singles in bios.
    2. power down. pull plugs on sata's. reboot. no drives visible.
    3. pull power. jumper clear cmos. wait 60 seconds. re-pin jumper. power up.
    4. verify no drives. verify default bios settings. all is good
    5. plug drives in. reboot. seen as singles. erase mbr on both drives. reboot
    6. enable raid in bios, and choose sata 1 & 2 as "enabled". reboot.
    7. use F10 key to setup raid. Here is the interesting part. Even though I deleted the array prior to all of this, and removed the drives to force an ESCD update, and cleard the cmos with the board jumper, and then before raid was enabled, cleared the mbr on the drives, when I started the raid utility, the array was already set up. That is the problem, whatever that is. I have read snippets where it is claimed that this chip or bios or whatever stores some kind of a table on this stuff, but this is a bit out of hand.
    That combination, IMO, should have cleared anything out. But, the saga continues.
    Thanks for you help BWM
    [Edit] BTW, I have finally found a utility that will see a raid array and allow me to clear the arrays mbr. It is called SuperFdisk and is at ptdd.com. So far the only one that see's the 2 drives as 1.
    Yeppers.
    Started with v5.10 which came on a floppy with the mobo. Told setup to use both, nvatabus.sys and nvraid.sys. Even switched which one of the 2 I picked first, just to see.
    Same thing with v4.27 and v5.11. Also tried it with just the nvraid.sys and just the nvatabus.sys (which obviously does squat for raid, lol)
    Trying some new things now. Post in a little bit.
    I am officially at 'Wit's End'.
    Here is what I have tried now.
    1.pull drive cables. pull power. jumper clear cmos. wait. power up. no drives
    2.plug sata 1 in. boot. drive detected.
    3.boot to command.com, run MHDD, which is a nice russian utility similar to Spinrite. Used this to clear the mbr at hardware level, and do a complete erase.
    4. reboot to command.com. run superfdisk. erase mbr.
    5. pull plug on sata 1, and plug in sata 2 with sata 1 cable. repeat the erasure steps listed above.
    6. pull plug on sata 2, no sata plugged in. reboot
    7. change bios to raid enable on sata 1 & 2. power down
    8. plug in sata 1 & 2. power up.
    9. inspect raid utility. no listing of any arrays. reboot
    10. in raid utility, build array. did NOT clear discs. reboot
    11. attempt install. single drives found again (used both drivers).reboot
    12. in raid utility, optioned to CLEAR discs (funny, rebuild option is never valid).reboot
    13. attempt install, both drivers, still seen as 2 individuals.
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    Also, tried the install listed above with APIC functionality both off and on. Also, when on, set MPS to both 1.1 and 1.4. In addition to this, each variant I tried manual HAL layers of, in this order, ACPI (the one that actually spells ACPI out), ACPI Uniprocessor, MPS Uniprocessor, and let it choose it for me.
    So, here I sit in a barca-lounger at 'Wit's End', with a warm cup of java and a dinner mint.

    Here is the final product on the floppy disk that I used to  successfully install a stable raid 0 on the MSI K7N2 Delta 2 Ultra 400  Platinum ms-6570e motherboard.
    On root of floppy, from driverset 6.70. (after much testing, I used  driver pack 5.10 for my nic and smbus. I used the realtek sound  drivers off the cd for audio. I have used every driver pack I could  find, and while some did offer better I/O or read/write latency, this  set in general provided the most stable environment. The only drivers  I used were these floppy drivers for SATA, the nic and smbus just  mentioned, the sound just mentioned, and updating the nvide drivers to  mside drivers)
    <from sataraid directory>
    disk1
    idecoi.dll
    nvatabus.sys
    nvraid.cat
    nvraid.inf
    nvraid.sys
    nvraidco.dll
    <from legacy directory>
    nvata.cat
    nvatabus.inf
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    [Files.scsi.RAIDCLASS]
    driver  = d1,nvraid.sys,RAIDCLASS
    inf     = d1,nvraid.inf
    dll     = d1,nvraidco.dll
    catalog = d1,nvraid.cat
    [Files.scsi.BUSDRV]
    driver = d1,nvatabus.sys,BUSDRV
    inf    = d1, nvraid.inf
    dll    = d1,idecoi.dll
    catalog = d1, nvraid.cat
    To this:
    [Files.scsi.RAIDCLASS]
    driver  = d1,nvraid.sys,RAIDCLASS
    inf     = d1,nvraid.inf
    dll     = d1,nvraidco.dll
    catalog = d1,nvata.cat
    [Files.scsi.BUSDRV]
    driver = d1,nvatabus.sys,BUSDRV
    inf    = d1, nvatabus.inf
    dll    = d1,idecoi.dll
    catalog = d1, nvata.cat
    Now, it is important to note that I installed or attempted to install  at least 50 times. Bare minimum. I noticed when I use this custom  driver disc that in the GUI portion of setup, XP asks me for files  from the disc. I tried lot's of different things to alleviate this,  and denied some of them.
    One thing that really bugged me was that the bios would see my #2  optical, slave on secondary IDE channel. A dvd/rw drive. And I could  even start the setup from it. But, once I got about 3/4 through copy  file stage on text setup portion, I would hang. Becuase the drive was  no longer accessible. Booting from the master would get me to the  desktop, but the slave optical was nowhere to be found. Updating the  ATA/IDE controller to the ms ide drivers would get it visible, but I  kept having issues with stability after I did that.
    The most stable method I found was to use my above listing of driver  files for the floppy, and when in GUI mode setup asks about NVCOI.DLL,  I skipped it, ignored it, and did not let setup install it. That  actually got me to the desktop, with access to the slave optical as a  "removable drive". It even knew what the hardware was. It just could  not access it. On a reboot however, back to not seeing it. This method  however did allow me to update the nvide driver with the mside driver  with no stability issues. So, for me it was a raving success.
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    http://www.aoaforums.com/frontpage/index.php?option=content&task=view&id=292&Itemid
    http://66.102.7.104/search?q=cache:J9UhG2Kd8W4J:www.short-media.com/forum/showthread.php%3Ft%3D32751+xp+2+sata+raid+0+seen+as+individual&hl=en&client=opera
    Early on one problem I noticed was that in text setup mode of xp  installation, there were long pauses that I have never seen before. I  noticed that with both ide and sata installs. Also I noticed that when  booting there was a really long pause when the xp logo is first seen  in a sort of dim state till when it became bright and vivid.
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    http://www.nforcershq.com/forum/latest-drivers-for-nforce-3-vt60240.html
    In my browsing I came across some pretty interesting articles  regarding ACPI. One thing I started playing with was the different HAL  layers that xp installs on it's own, vs. me picking one manually (F5  key). I must have started the setup at least 50 times to figure out  this: that this particular board does not give me the bios settings to  install xp with anything but the ACPI Uniprocessor Hal. For instance,  the MPS Uniprocessor HAL is much more responsive, but it lacks the  IRQ's needed for setup to see the raid array. I booted to each one,  some locking the system up, some booting OK. The one I found the best  performance with early on was the one that spells out ACPI, not just  initialized. (sorry, I don't want to look it up).
    I seemed to be getting closer, but I could not find the needed bios  settings to properly manage my ACPI, and since I was trying for RAID,  I could not use the one that did work. Here is a link for that kind of  stuff.
    http://www.fceduc.umu.se/~jesruv98/info/acpi/acpi.html
    Another thing that I did not like was being forced to use the dynamic  overclocking feature of this board. I have a 333mhz barton core, and I  have ddr400 ram. In optimized (fool proof) mode in bios, I was running  asynchronous. I did not want that. So I set it down to run at 166mhz,  with very slow and conservative settings on everything. Unfortunately,  if I did this "manual" method, I was forced to use the dynamic  overclocking. I thought I had that figured out. So I set everything to  "optimized". But, as it turns out, the system had terrible stability  without the dynamic overclocking set to at least Private. What this  meant is that I could not rule out that my stability issues  (corruptions and hangs and bsod) were from being overclocked even a  tiny bit or not. And as if that were not enough, this bios has a  special set of settings you must unlock to see. And one of those is  paramount in achieving a stable system. It is called the DDR400 patch,  and it is enabled by default. So, by pressing SHIFT+f2 AND CTRL+F3,  these settings are now available. Like I said, I had to disable that  DDR400 patch setting.
    I also found out from the first day that my board shipped with the  latest bios. I flashed the 2 prior versions with no success in more  stability. After about 6 weeks of getting whipped on by this board, I  found mention of some modded bios's for this board. I have used modded  bios's in the past, some worked wonders, others required some serious  effort to recover from. What I found out about this board is that  there are 2 players who make the modded bios's. Here is the first  index I found from a german website. This one actually is for the  older B4 version only for the Platinum.
    http://storage-raid-forum.de/viewtopic.php?t=2824
    And here is an english forum for pretty much the same thing
    http://www.nforcershq.com/forum/bios-mods-for-k7n-and-k8-boards-vt55014.html
    These links have a bit more information, and I decided to go with  these. I tried versions b61,b62 and b71. I found b71 to work the best  for me. Mind you I am not into overclocking or what-have-you. Just a  rig that performs as well as it was advertised to do. Try these out  for the bios information:
    http://forums.pcper.com/showthread.php?t=385480
    https://forum-en.msi.com/index.php?topic=84715.0B62
    Here is a page that had a bunch of misc stuff I found interesting:
    http://66.102.7.104/search?q=cache:QkvLeKcbwjQJ:www.amdzone.com/modules.php%3Fop%3Dmodload%26name%3DPNphpBB2%26file%3Dviewtopic%26p%3D75383+nforce2+ultra+nvraid+driver+freeze&hl=en&client=opera
    In the end, I have, I think, conquered this board. My findings can be  summed up as follows, all in my opion only I guess.
    1. There are some ACPI/APIC issues with this board or this chipset. I  believe it also included drivers and some can be attributed to XP.
    2. There are some major bios issues with this board.
    3. There are some major driver issues concerning SATA/RAID. I am not  sure who get's the boob prize, nVidia or MSI.
    The only way I have found to get RAID 0 installed and stable is to  modify my bios (which is a modded beta version), modify my driver disk  for SATA/RAID, modify my install sequence for those drivers, modify my  drivers within windows after setup, use different drivers from  different driver packs for different pieces of hardware, and modify my  HAL layer after everything else is done, to achieve peak performance.
    If I had not spent soooo much time trying to get a stable install, I  would have built up an Unattended CD, which has some possibilities for  forcing non WHQL drivers. But, hey man, I am totally burn out on this  board. And all it was for is a spare LAN box for when I go to a  lanparty. Sheesh. Murphy's law.
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    I hope this may help anyone else out there who is still fighting with  these issues.
    Out.
    sul

  • RAID Arrays and WinXP Home

    OK... I tried upgrading to Win XP 64-bit, but found there were games and applications that were screwy there and some items without 64-bit drivers, etc.  So, I rolled back to a clean install of XP Home (32-bit).
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    True?
    I have 2 Hitachi 160GB drives I got last week at the afore-mentioned store for $112 US total!  So, I am trying to make it all work, but am having no luck.
    Any thoughts?
    Scott in Los Angeles

    There is a way to make some versions of windows do a software RAID, but the MSI board has a VIA and a Promise hardware array. Don't worry about what the 'techie' said.
    Enable Promise controller in BIOS and set it for RAID.
    Press Ctrl & F when prompted to set up your RAID array.
    Boot to Windows CD
    Press F6 when prompted and insert your Promise RAID disk.
    Enjoy!

  • Updating a Hardware RAID array

    I'm running a recent Mac Pro model with Hardware RAID and four 1TB SATA drives.
    Seagate 1.5TB drives are now available, and they're cheaper than the 1TB drives were just a few months ago.
    My Infrant/Netgear ReadyNAS NV+ implements a proprietary form of RAID that they called X-RAID, similar to RAID-5 but with the feature that you can swap larger drives into the array one at a time, and when you're done, the RAID will be re-synced to make use of the additional storage without requiring that you dump and restore the contents of the array. The final re-sync is an admittedly long process (it took three days for mine to update from 4x750GB to 4x1TB) but it's still a very convenient feature.
    Does Hardware RAID on Mac OS X have anything like this, i.e. can I replace 1TB drives one at a time with 1.5TB drives and preserve my data? And when I'm done, will the system recognize and use the new storage?
    If not, could someone please describe the procedure that I would need to go through in order to achieve this? I presume that I would need to recreate the RAID array entirely, re-install the OS, and then restore the system from my Time Machine backup. But I'm not sure of the details.
    I'd appreciate any help with this. Thanks.
    An aside: I was more than a little upset a few months ago when I called Apple Support for help with initial setup of my RAID array (I have Apple Care) and was told "Sorry, we don't support Hardware RAID." So Apple was quite happy to sell me an $800 piece of hardware for my lavish new system but didn't bother to tell me at time of purchase that my configuration was "unsupported." It seems a little outrageous to me.
    Given Apple's refusal to help me I need to ask the community for help with problems like this.

    Hi rrgomes;
    Never having heard of X-RAID but going by your comment that is similar to RAID5 I would have to say that you will not be able to upgrade by replacing one disk at a time.
    As to no support for the RAID card, I personally would not have taken his word for that. Instead I would have escalated it up through Customer Service just to be sure before I gave up on that point. To me the response you got there sounds bogus.
    Allan

  • Alert for failed disc in RAID array

    is there a third party software that will alert when a disc in a raid array is degraded or failed? right now, i have to open raid utility to see this. i would like to get a small alert so i can replace the disc quickly.
    any ideas welcome.
    thanks

    SoftRAID http://www.softraid.com
    I think there is something like <aa href=http://www.macupdate.com/search.php?arch=all&keywords=RAID&os=macosx> "RAID monitor"
    ( not rocket science )
    Search http://www.macupdate.com
    (as well as the usually news, tip, sites) on reports of how well it WORKS and for sending email alerts etc even.
    There should be entries in system log of repeated I/O requests and failures, and look for attempts to reassign bad blocks as well.

  • Storage 3310 RAID array as JBOD

    Hi,
    I have Storage 3310 RAID array. I want to use it as JBOD, half of the disks connected to
    one controller channel, the other half to other controller channel.
    I connected cables as it's is shown on FIGURE 4-16 (http://docs.sun.com/source/816-7290-19/ch04_cable.html#pgfId-999796)
    but without expansion unit and with one host.
    Seems that's not ok since disks are not recognize by format command.
    There was RAID 5 was configured. I erased it. What should be configured at storage?
    Thanks
    Mario

    AFAIK that's not the question. The question is can we convert (from a H/W standpoint) a RAID array to JBOD. And the answer is no.
    You can use NRAID, but this remains a 3310 RAID array. BTW, please have a look at http://dlc.sun.com/pdf/817-3711-17/817-3711-17.pdf page 100:
    "Note – NRAID does not provide data redundancy. The NRAID option that appears
    in some firmware menus is no longer used and is not recommended. "
    Nicolas

  • Windows Vista + nVidia i680 MB + RAID5 + iTunes 7.3.2 = RAID array trouble

    Dunno if any of you can help out with this but I'm at witt's end over this issue.
    I have a Windows Vista box running an Abit In9-32MAX motherboard (nVidia i680 chipset), four drives in a RAID 5 array and using iTunes 7.3.2
    Drivers for the motherboard are the most recent ones from the nVidia site. BIOS for motherboard is also current.
    Practically ANY time I import any audio or video file over 50 MB into iTunes the entire RAID array will degrade. I'm also having issues transcoding video into Quicktime using Videora which seems to be related to this issue. The video simply refuses to play.
    For what it's worth the video/audio content is legit. I own the DVD's that I'm transcoding so I can watch them when I travel.
    Any thoughts, ideas, suggestions, etc appreciated. I'd love to go a whole week without iTunes/Quicktime forcing me to rebuild the RAID array.

    Well, whatever Itunes/quicktime does, it's definitely causing some sort of RAID compatibility. I've had this problem since I got my new rig a month ago. Nvidia 680i SLI board with a RAID 1, and I have it working fine (I've done 3 system restores now) and then I install itunes, and kablooie, there goes the RAID. I can also tell you that even if you disable the mediashield program (NVRAID.exe), it will still happen (this was my last experiment in trying to make it work) and the raid will show up degraded in the BIOS.
    Basically, Apple and Nvidia need to exchange a freaking phone call and try and figure out what is causing it to go bad. from reading around, it's not just apple (though they are the biggest culprit). I've seen people mention bittorrent and some other program whose name escapes me at the moment cause this as well (digital imaging program I think).

  • How do i monitor the health of my Raid array?

    First, I want to thank Harm, Bill, and all the countless others who continue to give great advice on this forum.  My question is how to I monitor the health of my raid array and how to determine which disk is acting up.   I am using a 3-disk soft raid 0 off my motherboard (gigabyte ud3p).  Seems to work pretty well but occasionally has a hiccup in certain programs.  I wonder if it is a sign of an impending problem or if it is just because it is a soft raid.  I've tried several HD diagnostics (Crystal Disk Info, Active@, HD Tune, etc.) but aside from temperature, they don't give any info about the impending death of my raid 0.  I have the SMART feature turned on in bios.
    To premtively address the critics about the raid 0.  I only do about one video a week and do a backup every night.  So i figured it (and when) it crashes, i'll just lose a days work. The motherboard is suppose to do a raid 5 but it performed really poorly.  My system is configured with additional drives (SSD boot, Raid 0 scratch, and final video) as recommended.  Any advice would be appreciated.
    michael

    The problem with almost all raid controllers is that they do not support SMART. So that is out. With software raids you are even more limited.
    With hardware raid controllers you have web based interfaces that show some basic information, like this:
    but software raids do not. There are two ways to determine possible problems, at least that I know of:
    1. Use drive cages with LED's for the individual drives to show activity and inspect them visually.
    2. Use old-fashioned manual labour to feel vibrations, temperatures and hear clicks on individual drives.
    With only 3 drives in the raid, the chances of guessing correctly are 33.3% to start with and they only increase with manual inspection. A far easier job than in the case of 6 or more disks.
    Sorry I can not offer better suggestions.

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