Upgrading crystal reports professional 8.5 to crystal reports profess 11

When using sms to install crystal reports professional it has the evaluation copy key in it. I went in the license manager changed to the correct key and registered it and it is coming up with We hope you are enjoying your evaulation copy of Crystal Reports, which will expire in 30 days. I need to get rid of the evaluation copy.

Hi Jeannette,
This is because the product you are using Evaluation copy.You need to purchase Full Product.
You have mentioned that you ahve registered the product.
Check this:
1.Go to Help
2.Click on About Crystal Reports.
If you see the Registration number displayed on this window/page then you ahve Full Product License if you are not able to see the Registration number then please call our CIC number at 1-800-887-2340
Thanks,
Shraddha

Similar Messages

How to upgrade Crystal report to 10.5.3700

Hi All,
I have standalone Crystal report 10 and VS2008 Professional 2008 SP1 Installed.
the version number for crystal report shown for Crystal report 10 with SP6 is 10.0.1.2522
the version number for VS2008 built in crystal report is 10.5.1943.
I have a project that crystal report is designed by 10.5.3700 so that when I try to open the rpt file .
I get an error says I some feature will be disabled becase the rpt file is designed by late version.
How Can I upgrade both the buildin part and standalone part of report design to 10.5.3700?

try opening the rpt file in the visual studio and saving it again. it should be able to upgrade the reports to the newer version.
for upgrading the project to use the 10.5 references / dlls you will need to remove the 10.0 references from the project and add the 10.5 ones.

Upgrading the report version from Crystal Reports 10 to Crystal Reports 11 without REDESIGN

Post Author: Chakradhar
CA Forum: Upgrade to XI 3.0
HI All, Please provide a solution for this.. Is there any way to upgrade the version of a report without redesigning the report? If we upgrade the report without redesign, dont we lose the special features of the new version? Actually i want to the change the report version from Crystal Reports 10 to Crystal Reports 11. Thanks..

Post Author: rodneyaz
CA Forum: .NET
I'm having the same issue. Worked fine for me in XI, but stopped working when I upgraded XI to XI R2.
Please post a follow-up if you get this resolved! Thanks!
RodneyAZ

Upgrading a Report from Crystal Reports 10 to Crystal Reports 11

Post Author: Chakradhar
CA Forum: Upgrade to XI 3.0
HI All,
Please provide a solution for this..
Is there any way to change the version of a report without redesigning the report?
If we upgrade the report without redisign, dont we lose the special features of the new version.
Actually i want to the change from Crystal Reports 10 to Crystal Reports 11.

Hi Chakradhar,
You can open an older version of the report in a new version of designer and just saving it again will automatically convert the version to the new version. To utilized new features you must modify the report and add the new features.
Cheers,
Muhammad

Upgrading Crystal 9 to Crystal XI using Classic ASP

I am trying to find information on how to upgrade crystal 9 to crystal xi using classic asp code. Not having much luck, any help would be appreciated.
Thanks

Hi Amy,
This forum is dedicated to topics related to the creation and design of Crystal Report documents.
This includes topics such as:
Database connectivity,
Parameters and Parameter prompting,
Report formulas,
Record selection formulas,
Charting,
Sorting,
Grouping,
Totaling,
Exporting
For questions related to custom application development using Crystal Reports, refer to the appropriate Crystal Reports forum under:
Business Objects SDK Application Development.

Upgrade RA(Reporting & Ananlysis) 9.3.1 to 9.3.3

Hi all,
I am facing issue while running patch.bat , which initializes SP installer utility for upgrading Hyperion Reporting and Analysis 9.3.1 to 9.3.3
C:\Hyperion\9.3.3.0.0.158_win32\SP_Installer>patch.bat
Setting JAVA_HOME...
JRE UPDATE
        1 dir(s) moved.
Buildfile: build.xml
init:
     [echo] Starting System9 patcher...
     [echo] ########################### START PATCH PROCESS ####################
     [echo] Started: 12-November-2012 02:02 PM
     [echo] BI+ home = "C:\Hyperion\BIPlus"
     [echo] Repository root = "C:\Hyperion\BIPlus\data\RM1_rhsql"
     [echo] OS type = win32
BUILD FAILED
C:\Hyperion\9.3.3.0.0.158_win32\SP_Installer\build.xml:170: Could not retrieve i
nstalled version.
Total time: 0 seconds
Error: JRE update failed, attempting to restore the original version
        1 dir(s) moved.
Running installer
     [echo] Starting System9 patcher...
     [echo] ########################### START PATCH PROCESS ####################
     [echo] Started: 12-November-2012 02:02 PM
     [echo] BI+ home = "C:\Hyperion\BIPlus"
     [echo] Repository root = "C:\Hyperion\BIPlus\data\RM1_rhsql"
     [echo] OS type = win32
BUILD FAILED
C:\Hyperion\9.3.3.0.0.158_win32\SP_Installer\build.xml:170: Could not retrieve i
nstalled version.
Total time: 0 seconds
Buildfile: build.xml Probably the error says it could not identify RA version that is there installed in system.
What could be the possible issues for this so that I can resolve the error & patch.bat will run fine.
Note : I have properly set the BIPLUS_HOME & REPOSITORY_ROOT variables in patch.bat file.
Thanks in advance,
Santy.

Remove the quotes for BI+ and RM location.
From
BI+ home = "C:\Hyperion\BIPlus"
to
BI+ home = C:\Hyperion\BIPlus

If we upgrade to a Professional Edition DPS license can we create an unlimited number of Single edition apps for iPad, iPhone and Android devices?

I work for a organisation based in Sydney and we have a team license for creative cloud (single edition).
We have been producing single folio apps for the iPad and want to continue this through 2015.
At the moment we can only create apps for the iPad platform. If we upgrade to a Professional Edition DPS license can we create an unlimited number of Single edition apps for iPad, iPhone and Android devices?
We do not need multi-folio apps as we are not a publishing company.

Thanks Neil
I sent an email yesterday and am awaiting a reply. Here is my email for reference.
Matt
I work for a large organisation based in Sydney and we have a team license for creative cloud (single edition).
We have been producing single folio apps for the iPad through Indesign and the App builder. We now want to produce apps for iPhone, iPad and Android devices.
If we upgrade to a Professional Edition DPS license can we create an unlimited number of apps for iPad, iPhone and Android devices?
We are not a publishing company so we will produce a small number of the apps. If you could get back to me with a solution and approx price that would be great.
Thanks for your time
Regards,
Matt

Upgrade CRM Sales -- Professional

A client originally purchased 10 Professional seats and 10 CRM-Sales seats. There is only one system defined for this installation. Needing more transaction capabilities, the client recently upgraded one of the CRM-Sales seats to Professional. Effectively, the goal is to reduce the CRM-Sales to 9 and increase Professional to 11.
After purchasing the upgrade, the Contractual Information in the License Key Request section of the portal shows:
User Type                          Licensed Requested
AddOn Access License               110      4
Professional User                  10       10
CRM Sales User (Standalone)        10       10
CRM Service User (Standalone)      2        2
Upgrade CRM Sales --> Professional 1        0
In order to deploy the additional professional seat, I've requested a new license with 9 CRM-Sales and 11 Professional. However, I get a "number of licenses users exceeded" message and only a temporary license is issued.
I have searched the Notes and the licensing documentation, but cannot determine how to claim the "Upgrade CRM Sales --> Professional" contract category so as to enable the additional Professional seat.
Any help would be appreciated.
Dave

Peter & M, thanks to both of you for your responses.
M, I don't believe you need to delete the production system in order to generate a permanent license. When I first generated the license with the additional user, and then found that it was only a temporary license, I was able to regenerate a permanent license by simply reducing the professional seats back to the original value.
Peter, yes, I confirmed that the license was indeed a temporary one. We're now pursuing it as an administrative issue with SAP.
Thanks,
Dave

Upgrading from Report 6i to 9i

I am considering upgrading to Report 9i. What do I need to take into consideration if I want to consider upgrading. Will my current 9iAS be able to host reports produce with Reports 9i and will .rpt files produced with 6i be compatible with 9i?

You'll be able to open up rdf files produced in 6i with reports 9i. Furthermore, you should be able to open up 9i editted reports in 6i, as long as you don't use any new 9i specific functionality.
Hope this helps,
Danny

Upgrading Crystal Reports XI Release 2 to CR 2008: Where is ReportDocument

I am attempting to upgrade our .NET Crystal Reports code from Crystal Reports XI Release 2 on Visual Studio 2005 SP1 to Crystal Reports 2008 on the same compiler. We use the ReportDocument interface and I can't seem to find it in the new Crystal Reports 4.0 managed directory. Here's the top of the .header file that worked in the old environment:
#using <CrystalDecisions.Shared.dll>
#using <CrystalDecisions.CrystalReports.Engine.dll>
#using <CrystalDecisions.Enterprise.InfoStore.dll>
using namespace CrystalDecisions::Shared;
using namespace CrystalDecisions::CrystalReports::Engine;
With that code in place, I get compiler errors indicating that the packages can't be found:
c:\dev\sources\videoview_6_6\video\nextlink\reportfaxservice\NReportFaxServiceImpl.h(13) : fatal error C1107: could not find assembly 'CrystalDecisions.Shared.dll': please specify the assembly search path using /AI or by setting the LIBPATH
environment variable
If I comment out the lines as follows and add in the ReportDefModel (the only dll that appears to have a ReportDocument symbol):
// #using <CrystalDecisions.Shared.dll>
// #using <CrystalDecisions.CrystalReports.Engine.dll>
#using <CrystalDecisions.Enterprise.InfoStore.dll>
#using <CrystalDecisions.ReportAppServer.ReportDefModel.dll>
// using namespace CrystalDecisions::Shared;
// using namespace CrystalDecisions::CrystalReports::Engine;
using namespace CrystalDecisions::ReportAppServer::ReportDefModel;
Then, I get compiler errors like this:
NReportFaxServiceImpl.cpp(306) : error C2039: 'Close' : is not a member of 'CrystalDecisions::ReportAppServer::ReportDefModel::ReportDocument'
        c:\dev\businessobjects\common\4.0\managed\crystaldecisions.reportappserver.reportdefmodel.dll : see declaration of 'CrystalDecisions::ReportAppServer::ReportDefModel::ReportDocument'
NReportFaxServiceImpl.cpp(941) : error C2039: 'Load' : is not a member of 'CrystalDecisions::ReportAppServer::ReportDefModel::ReportDocument'
        c:\dev\businessobjects\common\4.0\managed\crystaldecisions.reportappserver.reportdefmodel.dll : see declaration of 'CrystalDecisions::ReportAppServer::ReportDefModel::ReportDocument'
NReportFaxServiceImpl.cpp(950) : error C2039: 'SetParameterValue' : is not a member of 'CrystalDecisions::ReportAppServer::ReportDefModel::ReportDocument'
        c:\dev\businessobjects\common\4.0\managed\crystaldecisions.reportappserver.reportdefmodel.dll : see declaration of 'CrystalDecisions::ReportAppServer::ReportDefModel::ReportDocument'
NReportFaxServiceImpl.cpp(974) : error C2039: 'ExportToDisk' : is not a member of 'CrystalDecisions::ReportAppServer::ReportDefModel::ReportDocument'
        c:\dev\businessobjects\common\4.0\managed\crystaldecisions.reportappserver.reportdefmodel.dll : see declaration of 'CrystalDecisions::ReportAppServer::ReportDefModel::ReportDocument'
Here's line 306 of that source file, for example:
NReportFaxServiceImpl::~NReportFaxServiceImpl()
     DESTLOG( LOG_NREPORTSERVER, "NReportFaxServiceImpl::~NReportFaxServiceImpl", "[[[]]]" );
     RFaxCloseServerHandle( _hRightFaxServer );
     // close all the report documents
        IDictionaryEnumerator^ enumReportDocuments = _mapReportDocuments->GetEnumerator();
        while( enumReportDocuments->MoveNext() )
         Object^ reportName = enumReportDocuments->Key;
         ReportDocument^ crReportDocument = dynamic_cast<ReportDocument^>(enumReportDocuments->Value);
/* line 306 */         crReportDocument->Close();
Can anyone advise me of the correct #using directive to specify to pull in the ReportDocument object?
Thanks.

Okay, we seem to be getting somewhere. I switched the /AI directive to point to the managed/dotnet2 directory, but then I get the following warning:
c:\dev\sources\videoview_6_6\video\nextlink\reportfaxservice\NReportFaxServiceImpl.h(15) : fatal error C1107: could not find assembly 'CrystalDecisions.Enterprise.InfoStore.dll': please specify the assembly search path using /AI or by setting the LIBPATH environment variable
NMAKE : fatal error U1077: 'c:\dev\VisualStudio\VC\bin\cl.EXE' : return code '0x2'
So, I commented out the following line in the header:
#using <CrystalDecisions.Enterprise.InfoStore.dll>
Then, I get the following error when I try to make the project:
NReportFaxServiceImpl.cpp(982) : error C3624: 'System::Drawing::Printing::PrinterSettings': use of this type requires a reference to assembly 'System.Drawing'
NMAKE : fatal error U1077: 'c:\dev\VisualStudio\VC\bin\cl.EXE' : return code '0x2'
Here is line 982:
                    crReportDocument->PrintToPrinter(1, false, 0, 0);
So, I'm assuming that maybe I need to provide an assembly search path to both the managed and the managed/dotnet2 directories. Is that correct? If so, is order dependent between those two /AI directives.
Thanks.

Upgrade Crystal Reports 8 to 2008

hello,
do you guys know if there's a tool or a way that guarantees an upgrade path from crystal reports 8 to crystal reports 2008?
i have a custom who's interested in upgrading like 150 reports. I was wondering if there are ways or tools to do so and if there are limitations to those tools
thanks!

Hi Nabile,
Please let us know where you are using this reports ? On Enterprise or on a stand alone system. If you are using these reports on Enterprise as James Terry said you may have to migrate it to CR Enterprise 9 or 10 and then you have to migrate it to Crystal Reports 2008 Server.
If you are using stand alone system then you will have to pen each report in CR 2008 and refresh and save the report.
There will not be any problem while migrating reports, it will migrate entire report including sub report / formatting / formulas (complex / simple) / images etc without any problem.
In CR 8 you can add / modify the SQL which is generated by CR through DatabaseShow SQL. If you have any report with modified SQL then you will have problem. The modifications will not get carried in CR 2008. Other than this you will not have any problem.
Thanks,
Sastry

Upgrading Crystal Reports 8.5 to XI

I had developed a system using SQL Server 2000, Visual Basic 6 and Crystal Reports 8.5. Everything was working fine.
Recently we installed Crystal Reports XI. I converted all the reports created in Crystal Reports 8.5 into Crystal Reports XI version. When I call the reports from my application it does not work.
If I create brand new report exactly same as previous one it works fine.
I know Crystal Reports XI is downward compatable. WHy my previous reports do not work?
Can anyone know anything about this?
Regards
Emu

Dear Sir
I mean by the sentence "Report does not work" report does not generate for view.
We have 2 problems after installing the Crystal Reports XI in my computer.
Problem 1: The existing reports (.rpt files created by Crystal Reports 8.5) do not work after converting to Crystal Reports           XI format.
After getting the Crystal Reports XI I did the following.
1) Uninstalled the Crystal Reports 8.5
2) Installed the Crystal Reports XI
3) Run my application and generated the reports (.rpt files in 8.5 format). Reports are generated and is viewed.
4) Open the report, did some modification (such as changed the size of text box, dragged the object etc) and saved. Following message appeared
   " This report is from a previous version of Crystal Reports. Do you want to overwrite it with the latest report format?"
   I clicked "Yes". I think the report had been converted into XI format.
5) Run my application and generated this report (just converted into XI format). But the report did not generated. It ended up with runtime error 20713
6) Created a new report using Crystal Reports XI exactly same as the previous report.
7) Renamed the report and Run my application and generated the report (report created into XI format). This report is generated and is viewed.
I have around 72 reports for my application. It will be time wasting to re-create all the 72 reports using Crystal Reports XI.
Problem 2: The software works very slow.
The Crystal Reports XI runs very slowly in the computer. It is awfully slow. It takes 7/8 secs to get focus if I click any object (text box, formula, data field etc.)
It takes 10/12 secs for any objects to be moved after it is dragged.
All other applications and software work well in my computer. My system is healthy and it meets the requirements of installing Crystal Reports XI. Following are the configuration of my computer.
Intel Pentium 4, Processor 3.0 GHz
RAM 768 MB
Operating System: Windows XP Professional version 2002 and service pack 2
10 GB free space in the C drive.
I uninstalled and re-installed the Crystal Reports XI, still it is very slow.
Regards
Emu

How Do I upgrade Crystal Reports 8.5 to Crystal Report XI with ASP Classic

I have application in ASP Classic using Crystal Reports 8.5
I want to upgrade into Crystal Report XI.
What are the considerations & changes I have to take if I still using ASP Classic environment ?
I will be grateful if there is a sample ?
What are the required runtimes files ?

Lots of great samples here:
Root Page
http://wiki.sdn.sap.com/wiki/display/BOBJ/BusinessObjectsHome
Enterprise Samples (including managed and unmanaged ras)
http://wiki.sdn.sap.com/wiki/display/BOBJ/BusinessObjectsSDKSampleApplications
Non-Enterprise Samples
http://wiki.sdn.sap.com/wiki/display/BOBJ/CrystalReportsSDKSampleApplications
Exporting Samples (RAS)
http://wiki.sdn.sap.com/wiki/display/BOBJ/NETRASSDK+Samples#NETRASSDKSamples-Exporting%2FPrinting
Thank you
Don

Upgrading Crystal Reports for VS2005 Pro

I am currently using VS 2005 Pro with the 10.2.3600 Crystal Reports (CR) version.
I would like to know if it is possible to upgrade to a newer version of CR and still use it with the VS 2005 Pro IDE. I use CR to build and deploy desktop applications which generate reports.
Please advice.

Hi,
You can use RAS SDKs with CR 2008.
Please view this PDF for more information.
http://www.businessobjects.com/pdf/product/catalog/crystalreports/cr_2008_whats_new.pdf
Sincerely,
Amit

Error in upgrade Crystal Reports for Visual Studio 2010 to SP1

During the installation of SP1 of Crystal Reports for Visual Studio 2010 (RTM was already installed) I got an error message saying:
Error 2753. The file "agent.exe.6ED28686_7B19_420C_B255_5B6C1BD2C705" is not marked for installation.
After a rerun of the setup program (choosing reinstall) the message did not re-appear.
It happens on Windows 7 x64 with Visual Studio 2010 SP1
Is this a bug in the installation or an "undocumented feature"?
Regards,
Adri

Hi Adri,
I had that error once and one other poster also had it. Like you I just re-installed and no error on the second round.
I believe it was some Windows Process had the file locked for some reason. It's not a bug or "undocumented feature" it's a Windows OS thingy....
Before uninstalling anything it may be a recommendation to reboot first and not load anything that may be locking dependencies.
How many times have you seen this?
Thank you
Don

Upgrading crystal reports professional 8.5 to crystal reports profess 11

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