Upgrading from Adobe Pro 8 to XI

While upgrading from Adobe Pro 8 to XI it asks if I want to "Deactivate EPIC_APP_118". What is it and should I?

Looking through the forums, it appears that error message is related to a Zenworks Licensing Manager System. If you are installing in a enterprise environment, you might want to check with your IT people before you mess with uninstalling and installing new software.

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Can I upgrade from Adobe Acrobat 9 Pro for Windows to Adobe Acrobat IX Pro for Mac?

Hello,
I have a question concerning Upgrades:
Can I upgrade from Adobe Acrobat 9 Pro for Windows to Adobe Acrobat IX Pro for Mac?

Hi Christian ,
I am not sure if you are eligible to upgrade from Adobe Acrobat 9 Pro for Windows to Adobe Acrobat IX Pro for Mac as this is an older version of Acrobat.
Refer this link to connect with the chat support team ,they will assist you further with the same.
https://helpx.adobe.com/adobe-connect/kb/connect-chat-support.html
Regards
Sukrit Dhingra

Upgrade from Adobe Premiere Pro 1.5 to the latest version

I purchased few years ago Adobe Premiere Pro 1.5 and enjoying it since.
Recently I purchased a new camcorder outputing MP4 and AVCHD video formats which cannot be read by Adobe Premiere Pro 1.5.
What are my options?
Is there a path to upgrade from Adobe Premiere Pro 1.5 to a version which can read MP4 and AVCHD video formats?
Philippe

There are two solutions for you and neither of them offer any discount for already having version 1.5 since it was released over 10 years ago.
You can atill purchase Premiere Pro CS6 (which will never, ever, be upgraded) and have it for a one time price, or, you can simply subscribe to the Creative Clould and get the latest and greatest Premiere Pro CC.
To sign up for one product is $19.99 per month, and to sign up for all of them is $49.99 per month. That is just about every Adobe program from Premiere Pro, Audition, After Effects, Illustrator, InDesign, all the way through to Acrobat Pro.
See here for a list of membership plans.

Is it free to upgrade from Adobe Acrobat Pro 9.4 to Acrobat X?

Is it free to upgrade from Adobe Acrobat Pro 9.4 to Acrobat X?

Then I need help getting my Pro 9 e-sign document to work with SharePoint 2010. That is why I purchased Adobe Pro. Can you please help me? Thanks

Upgrading from Premiere Pro to Final Cut Pro

Hi,
Could anyone tell me if there is any way for Apple to allow me to crossover and upgrade from Adobe Premiere Pro to Final Cut Pro?
Our company has a full version of Adobe Video Collection 2.5 (Windows Only). I am now working fully on a Mac Pro, so need to get a copy of Final Cut Studio, and if there is any way to upgrade, instead of having to buy a full copy i would be happy to use it.
If anyone knows of a way to do this, could you let me know?
Thanks,
Steven.
Mac Pro 2 x 2.66 Dual-Core Intel Xeon Mac OS X (10.4.8) 2Gb RAM

There is no crossgrade option for Adobe to Apple software.
You could always run your Adobe software under XP in Boot camp or Parallels on the MacPro. If you don't/can't do that, then it's time to have a chat with your line of credit banker.
good luck.
x

CS5 upgrade from premiere pro 1.5

Is it possible to upgrade from premiere pro 1.5 to CS5?

1st, CS5 is no longer sold, but you may still buy CS6 standalone, or a monthly subscription to CC on the Cloud
http://www.adobe.com/products/catalog/cs6._sl_id-contentfilter_sl_catalog_sl_software_sl_c reativesuite6.html?promoid=KFPMZ
2nd, even if CS5 was still being sold, Adobe only offers upgrade pricing for one or two versions, so 1.5 would be FAR too old to qualify
-but, as I said above, you have not been able to buy CS5 for a long time, 3 or 4 years
If you are asking will CS5 upen a version 1.5 project file... not likely... too many changes between versions
If you have version 1.5 and can't get it to activate, read below for a special version 2 that you may use
CS2 (and earlier) Activation Server http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l

Upgrade to adobe pro DC, Adobe ID used, gets responce that its been used before

we are upgrading to adobe pro DC, from version 9 pro, and when trying to use the same adobe ID it says the ID was used to activate two other, and is blocking me from using it. is there a limit to how many and ID can be used on. I’m trying to avoid everyone having their own ID's .
I would like to get to the point of creating a package but first need to get the ID issue straightened out.
thanks

I was doing some research on this. Only Acrobat X and XI qualify for an upgrade. Not Acrobat 9 Pro.
If you own Acrobat Pro X or XI – or Acrobat Standard X or XI – you also qualify for a reduced price when purchasing a perpetual (one-time) license.
FAQ | Adobe Acrobat DC

Error 0x8007000E-0x2000C in upgrade from 7 pro to 8.1 pro

Issue with error on upgrade from 7 pro to 8.1 pro of error 0x8007000E-0x2000C. I have tried the install several times and this error returns every time.

Hi,
First, we need check the system requirements for Window 8.1:
System requirements
http://windows.microsoft.com/en-in/windows-8/system-requirements
Or, you can firstly run upgrade assistant tool to help you determine if you are able to install Windows 8.1.
http://windows.microsoft.com/en-in/windows-8/upgrade-from-windows-7-tutorial
if all things have been done, we can collect the following logs, maybe we can find something about this failure:
C:\Windows\Panther\Setupact.log
C:\$Windows.~BT\Sources\panther\setupact.log
Alex Zhao
TechNet Community Support

I am attempting to upgrade from Adobe Premier Elements 9 to Adobe Premier Elements 13 after using 13's trial version for a few weeks. I am unable to find where and how to do this without losing the project I have been working on. Please help?

I am attempting to upgrade from Adobe Premier Elements 9 to Adobe Premier Elements 13 after using 13's trial version for a few weeks. I am unable to find where and how to do this without losing the project I have been working on. Please help?

Vere Clarke
Premiere Elements 9.0/9.0.1 and Premiere Elements 13 are standalone products.
So, you can have both on the same computer, but only open one for your work.
The classical recommendation is to finish a project in the version in which it was created since there
is no guarantee that a project from an earlier version will open in the later version. Probably will, but
no guarantees. And, when you do explore this, do it from a copy of the earlier version project. Once you
take the earlier version project into a later version one, you cannot go back to edit the later version edited
project in the earlier version program.
If you have both versions (9 and 13) on the same computer and you have not moved, deleted, renamed any of the version 9's files/folders,
right click the saved closed Premiere Elements 9.0/9.0.1 project file, select Open With, and then Adobe Premiere Elements 13.
(Your 9.0/9.0.1 saved closed project file should be found in Libraries/Documents/Adobe/Premiere Elements/9.0.)
Please review and consider. If any questions or need clarification, please do not hesitate to let me know.
Thank you.
ATR

Where can i find the upgrade from logic pro 7.1.1 to 7.2?

Hello there.
Is the upgrade from logic pro 7.1.1 to 7.2 still available out there somewhere? I know I'm a bit behind the rest of the world but financially I'm taking the 'do the best with what you can' route!
Never used logic before, moving up from garageband and cubase sx cos everyone says it's a better program.
Many thanks,
GDx

Hi
If I remember correctly, the 7.2 update was a "Paid for" update, with a new dvd.... so you are most likely out of luck.
The good news is that Logic Pro is pretty cheap on the Appstore
CCT

Can I upgrade from Adobe Acrobat 6.0 Standard (on an older PC) to 6 or newer on a new HP Pavilion23?

Can I upgrade from Adobe Acrobat 6.0 Standard (on an older PC) to 6 or newer on a new HP Pavilion 23?

You may be able to do some work arounds with AA6 on 32-bit systems. You are probably out of luck with AA6 on 64-bit systems. (I got AA5 working with some workarounds on Win7, 32-bit) As for the upgrade, you can check at the Adobe store for the upgrade compatibilities. I think it is now at AA9, maybe AA8 for an upgrade. So, you are kind of stuck with buying a new version (no upgrade).

How do I update/upgrade from Logic Pro 8 to 9?

How do I update/upgrade from Logic Pro 8 to 9?

There is no update, you have to purchase Logic 9 from the App Store, it's $199, which is close to the price of an update.
Warning, if you do purchase Logic 9 from the App store it will download 2GB of additional patches/sounds/loops...etc. This is for first time buyers so their App Store Logic will have some basics to work with before trying to download the additional 20+GB of loop/instrument data. If you have a full installtion of Logic 8 it's possible the 2GB of data Logic initially downloads will mess with the instruments and sounds you've been using, past projects may not load properly. Just something to be aware of.

I just upgraded from Adobe Album 3.2 to Elements 11. My events and places are listed as keywords, b

I just upgraded from Adobe Album 3.2 to Elements 11. My events and places are listed as keywords, but not properly listed under the events an places category. Only people are correct . How do I fix?

For details, please refer to 'convert catalog of previous version' section of blog: http://help.adobe.com/en_US/elementsorganizer/using/WSae2ea3b149d0c3591ae939f103860b3d59-7 f59_WIN.html
~Andromeda

HT5794 I just upgraded from Logic pro 9 to Logic Pro X on my computer, but all my EXS24 libraries are missing all of a sudden. How do i Get them back???

I just upgraded from Logic pro 9 to Logic Pro X on my computer, but all my EXS24 libraries are missing all of a sudden. How do i Get them back???
I have checked both the resource folders, and made backups from Logic pro 9, but its not recognizing them, or saying that they're missing a bunch of samples.
What do i do?

Downloading past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Movies currently available in the USA only. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list, or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
Select the store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.

Could you tell me please why I could not do the upgrade from Adobe Lightroom 5 to Lightroom 6 ( standard version not CC ) !? I make the payment, I have the confirmation of payment, i have the license key, but when I want to download my upgrade, i receive

Could you tell me please why I could not do the upgrade from Adobe Lightroom 5 to Lightroom 6 ( standard version not CC ) !? I make the payment, I have the confirmation of payment, i have the license key, but when I want to download my upgrade, i receive the message "413 Header Length too large". Thank you. Catalin Mihaescu from [email protected]

Are you using Chrome? I noticed these errors on Adobe's website redesign using Chrome. Try a different browser.

Upgrading from Adobe Pro 8 to XI

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