Upgrading from an older version of Robohelp.

I have just sat on the telephone for over an hour with no response!  The company I work for own an older version of Robohelp Office - Versions 9.0/9.2 and 2002, we have all the serial numbers, licence numbers etc, and we would like to know whether we can just purchase the upgrade to the new robohelp or whether we have to purchase the full licence.  Any help would be great!

I'd be rather surprised if it was right. The product upgrade page says only version X5, 6 and 7 can be upgraded. Click here to see it.
Read the RoboColum(n).

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