Upgrading from CS to CS4 on Mac; won't take serial?

I've purchased and downloaded the CS4 upgrade and can launch it in Trial Mode, but when it searches for a "qualifying version" to upgrade, it won't take my serial number for the CS I am currently running. I guess it would be CS1 (v. 8.0).
Also: I downloaded the CS4 upgrade, but in Trial Mode it's called CS4 Extended. Same thing?
Thanks, from an admitted novice.

First let's make sure what we're talking about.
You mention CS being version 8. You're apparently talking about Photoshop, not one of the suites.
I would suggest posting in the Photoshop forum and if that doesn't help, call Adobe. Install issues are handled free of charge.
Bob

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