Upgrading from FCS to FCS2

Hi Guys.
I'm really hoping someone here can help.
I design, build and sell broadcast equipment including lenses, lens adaptors, cameras, tripods etc.
As part of a larger order, I provided one of my customers (who is based in Africa) a mac pro (dual quad core, 2 Tb etc) and a copy of FCS1.
I'm not an apple reseller or anything, it's just easier for this guy to buy everything he needs through me.
This was at the time that FCS2 was not yet shipping but FCS1 was no longer available.
As my customer was in a hurry and had a project he needed to start editing right away, I had to go through a 3rd party who had a (new, unopened) copy of FCS1 on the shelf, so I managed to get that for him.
Now, some months later, my customer came to visit the uk and was hoping to take a copy of the upgrade home with him.
As he was here for just a couple of days, I didnt have time to wait to buy and take delivery from the online store, so I went and purchased a copy from one of the apple shops here in London.
In the store, a member of staff told me about the two versions of the upgrade but unfortunately the cheaper FCS1 to FCS2 was out of stock.
I asked if the more expensive FCP to FCS2 would still work, he said it would, so I purchased that as I had no choice and my customer was going back home the following day.
Saturday night, I get a call from my guy in Africa saying that the upgrade wont accept the FCS1 serial n° when prompted.
Have I been sold the wrong upgrade?
or is it an un-upgradable copy of FCS1
Technically, I know I should have got the cheaper version, but time constraints prevented me from doing that and in any case, shouldnt we expect the more expensive version to work?
I feel really bad and the guy is one of my best customers.
Is this my fault, apples fault or the idiot in the shop?
Any help greatly appreciated.

Since you get a copy of FCS2 you have a full version of the software but when you are prompted to insert the FCS2 serial FCP recognizes it is an upgrade from a past version...
So if you bought an FCS2 upgrade from Final Cut Pro FCS2 expects you insert a Final Cut Pro serial (or that you have Final Cut Pro installed on your mac)... If you insert another serial (like an FCS1 serial) it will not be recognized so the software will not install...
Sorry... I think you bought the wrong piece of software... try to get your money back if you can or try to sell the wrong upgrade and get the right one...

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Upgrade from FCS to FCS2 academic possible?

I have the non-academic version of Final Cut Studio and I want to upgrade to Studio 2. I saw the academic version on Ebay, unregistered. If I bought this version, would Apple deny my current registration numbers?

Academic versions are all stand alone. They are not upgradable nor will they upgrade another version. Your FCS1 version is not affected by FCS2 academic other than they will not coexist peacefully on the same system drive. It's either one or the other.
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fwiw - If you are not in academia, you are in violation of the licensing agreement to purchase and install the software.
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Pl also see this related thread - Re: Many db objects error after Upgrate EBS 12.1.1 to EBS 12.1.2(7303033)
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What a mess I'm having with Mail, too! I've gone onto Virgin.net and am using its mail facility in the absence of the Mac one which which incessantly asks for a proper pasword. At the moment, Apple is definitelyout of favour!
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What is the main difference between the Final Cut Studio 3 Upgrade version and the full retail version? I already have FCS 2 installed with all content but wonder if there's anything missing from the upgrade version compared to the full installation. Is it just the applications that are updated or is there any new content that I'll be missing with the upgrade?

And why would you trust us? We don't work for Apple and it is unlikely one of us will purchase both versions - so how would we know?
When in doubt, throw money in the general direction of uncertainty. It won't be a better solution but you'll feel that you've done everything possible to acquire the best solution. You'll also have the benefit if being able to sell your old FCS version on ebay because you won't need its serial number as a basis for the upgrade.
ymmv of course.
cheerios,
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Got different info from the Apple Store
Well then, it must be true!
Head back to that store and drop your cash, take home the box, open it and try to install the software. Right about the time that you need to give a new Serial Number, you'll get a disappointing message to the effect that this version can't be upgraded (or it will simply refuse to take the number). In either case you'll have an opened box with software that will not install.
So, you put all the disks and paperwork back in the box and schlep back to the store. (Hopefully it's a short distance!) Given that they gave you bad advice, perhaps they'll take it back and credit you toward the purchase price of the full retail version. Of course, they could also refuse to take it back saying something like, "well, it CLEARLY states on the website that Academic versions are not upgradeable!" If this is the case, you're left holding the bag (box). I suppose you can always sell the upgrade on ebay for 50-75% of what you paid and use that money towards the purchase of the retail version.
Or, you could simply purchase the correct version from the beginning and be on your way.
Have fun.
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I'm been using FCS 5.1 with great success. I have quite a bit of WWII footage stored and edited. The color correction program, 'Color' in FCS 2 is superior to FCS. I bought the upgrade but haven't put it in yet. Was wondering if you guys could give me your opinions about the Upgrade? Does it open older projects ok? Is it problematic in any areas? I do realize once you've opened a older project, it will forever be saved in the newer version.
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Film Web Site;
http://www.ww2survivorstories.com/

We are busy WORKING. Two hours...a bit impatient aren't we?
lol.
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I have FCS1 Academic running on two machines at work. An Intel iMac and a Power Mac G5. Should I uninstall FCS1 before installing 2.
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Maybe I'm just giving him/her the benefit of the doubt, but all the poster said is that they have FCS 1 academic running on two machines at work. If the poster, let's say a teacher or student, has purchased two copies of FCS 1 and is running them on two separate machines, is this not legal. (Isn't this the way it should be done?) Or are you only allowed to purchase one copy?
Don't get me wrong, I think the information pointed out by you and Jim is very important, I just
don't think it's right to assume someone is doing something illegal without knowing all the information... ("What's wrong with this picture?")
I won't shoot the messenger, but will apologize if I'm mistaken.
T.

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Intel iMac 3.06GHz
Hello everyone...
When upgrading from FCS 2 to FCS 3, is it ok to try upgrading from the current set-up, or is it advised to un-install the current version first?
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The normal method is to upgrade over the existing setup. This will preserve settings (including scratch disk locations), but even if the odd one isn't preserved, you can reset easily in FC preferences.
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Did you need to reinstall FCS after upgrading from Tiger to Leopard?

Need to upgrade from Tiger to Leopard mid FCP/Motion3 project and without FCS2 discs handy...I can't access them til after the project deadline.
I've read in a KB article that 'most' of the apps are ok after the upgrade-what's your experience?

Don't even think about it unless
#1 You MUST have a new OS to complete the project (i.e. new plug-in only works in 10.5)
AND
#2 You'll have a lot of extra time on your hands to reinstall everything when FCS doesn't quite work the way you need it to.
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The old version does not have to be installed. You merely have to enter the serial number for the older version when prompted.
-DH

Can you upgrade to FCS 2 from FCS 1 Academic?

I'm a poor student. Anybody know?

No, not for the retail discounted price.
You have three choices.
1. bit the bullet and purchase FC Studio 2 retail.
2. use what you have and be happy.
3. purchase FC Studio 2 Academic for ~$699.
Recognize that the academic price for FCS2 is only $200 more than the retail upgrade from FCS1>FCS2 - not a bad deal for a 'non-upgradable' bit of software.
good luck.
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Larry,
The only "upgrade" from FCE to Final Cut Studio 1 was a limited time offer that was known as the Crossgrade Program. The program lasted for a bit over a year and expired back in March prior to the release of Final Cut Studio 1. This program allowed Final Cut Express and Pro users to obtain the Universal version of Final Cut Studio 1. This was a paid upgrade and only worked if you filled out a form, and mailed in your original install discs. For users that were already using FCS 1 (PPC version), they were sent back a set of Universal Install discs, which utilized their original serial numbers. For any other upgrades, (i.e. from FCP 4, or FCE), a set of install discs were mailed back along with a retail serial number, not an upgrade serial.
Apple no longer sells Final Cut Pro 5 at any of their stores. The only version of FCP available at Apple is FCS2. It is not possible to use an Express serial number to "Upgrade" to Final Cut Pro.
Where did you purchase this "upgrade"?
The only help you are going to receive here is basically going to tell you to contact Apple directly, or get FCS2. Discussion on how to illegally obtain Serial numbers is strictly forbidden, and is against the forums terms of use, as well as against the EULA.

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I have a copy of FCS that is one of a volume license. The company will not be upgrading the volume license for at least a year, but would like to get one copy of fcs2 to play with. Can we purchase the regular fcs2 upgrade for 499 for one copy and use the volume serial to upgrade from?

No... at least that would be very unlikely. In the past, Apple did not offer any upgrade paths from volume licenses.
That said. Check with your Apple or your reseller with regards to your particular case.
Good luck

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Everything seems to work ok (including Compressor 3.0), but when I do a Software Update check, none of the Compressor updates (3.01, 3.02, 3.03) come up. When I go through the Apple Downloads site, no Compressor updates there either. In addition, Final Cut Pro updates also don't show (currently stuck at 6.0). Other apps in the suite updated to current versions according to Versiontracker lookups (though LiveType is at 2.1.3--LiveType doesn't show up on Versiontracker).
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Upgrading from FCS to FCS2

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