Upgrading from free 30 day trial to paid membership

I have downloaded the free 30 day trail of CC now I am trying to purchase the membership and the page will not open when clicking join or when I go through the Adobe website.

Hello Penny,
till you find out the cause of non-function you could use Explore Adobe desktop apps | Adobe Creative Cloud and load it down from there, because your 30 day trial ends without any consequences. Or use this way (I quote: Simply select Download from the Delivery Method pull-down menu on the Adobe Store page. And if necessary: When your purchase is complete, you’ll receive a product serial number via email that allows you to easily convert your trial version without reinstalling the software. Enter the serial number in the Software Setup screen within your trial product and follow the prompts to complete the process.)
Hans-Günter

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Upgrading from Aperture 2: Trial or Buy?

I already ordered Aperture 3 as an upgrade and am waiting for the box to arrive in a few days. Is it safe to download the trial in the meantime and upgrade or should I wait for the box? I seem to remember that when Aperture 2 came out there was a problem with switching from the trial-version to the real thing.

I think the correct answer is to download the trial. When you launch the trial it will ask you if you want to buy the software. In that case you don't need to order the box. Unfortunately I ordered Aperture 3 Upgrade from Apple Store before launching the trial (great faith in Apple) so now I just need to wait for the box. I wonder why they can't say at Apple Store that you can also order the download without the box... Not possible to use the trial with the existing Aperture Library - it will only allow a trial library.

Upgrade from free EE to EE monthly pay (Samsung S6 edge) and it does not work

Hi, Today 28th of July, I upgraded from a free EE iphone 4S which i bought back in December 14 to a Samsung S6 edge.
Same operator. Same number. BUT I can't use it as it shows only "Emergency calls only". I also can't use my former phone as the mobile service has been disabled on it. The salesperson at carphone warehouse said that my contract would run the moment he finished my application (which was midday). SO I have paid for a service which I cannot use. I need my phone for my job.I would like to speak to someone at EE but as I don't have a phone I will have to use my work's phone which I am not allowed to do.
I feel disatisfied, very disatisfied by EE and it's not the first time. They are cheap but It seems that they do everything to disgust you from using them.
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Hi,
Carphone warehouse lied and it is not the first time if you read other peoples posts. EE are not responsible for them and they need to make the request to EE to transfer your account over I suspect to a new sim?
It can also take up to 48 hours at busy times and is obviously from the time CPW make the request.
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Exporting media from 30 day trial

Hi There,
I am about to purchase Final Cut Pro X but first would like to know if I can continue working on a project that I built in the 30 day trial? When I purchase Final Cut Pro X from the Apple store, will I lose the timeline I built in the trial?

Tara, Yes to your first question; no to your second.
Good luck.
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MobileMe - 60 Day Trial v Paid For Version

Hi,
I currently have a 60 Day trial for MobileMe, and I'm wondering if that is why my Contacts & Calendars are not syncing / being pushed out. All I am trying to do is add a contact or calendar entry on my iTouch and have it appear when I am logged into my MobileMe account on my pc. Does this require a paid for version to do this? (If it worked I would happily buy it)! Any thoughts or suggestions on this.
Regards.

Shawn,
I'm afraid no one here can grant you an extension as every one here is a volunteer, not an employee of Microsoft. The trial is limited to 60 days and I know no way of extending the trial. Unfortunately, you also cannot re-install the trial on
the same computer. If you can create a virtual machine, you should be able to re-install the trial to that VM.
I'm afraid your instructor is going to have to help out more than directing you to ask for an extension.
Julie

Failing Upgrade from Free to Premium

Hello Spotify Community,I subscribed the free trial of Spotify Premium and chose "Rechnung mit Klarna" as payment option. But my account won´t change from free to premium? What have I done wrong? Or is it normal that it takes some time?I logged of from my account several times but nothing changed...and I´m going on holidays tomorrow so I hope you guys could help me really fast :) Many thanks in advance for your help!!!

Hey
Sorry for the delay
Read this post for troubleshooting steps and how to contact support if the steps don't work
https://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Just-subscribed-Not-getting-Premium/td-p/234720

Problems upgrading from free membership to paid Student membership

I have tried twice to upgrade to the Student membership of Creative Cloud and have provided my credit card details twice but have yet to be upgraded... what is going on?

Hi NyssaM
It looks like the orders haven't been approved. Let me check this with our finance team and I'll get back to you with further information.
Kind regards
Bev

Upgraded from Free Trial to Paid, now cannot Download Photoshop

At the same time, Creative Cloud "needs an update". However, when it gets to be about 85% through the update, it stops to say that it needs "admin approval".

Hi pasandhu1,
Please enable hidden admin account if you are on Windows and try to update: http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ .
Regards,
Romit Sinha

Apply a DVD-ROM serial number to upgrade from free trial version of Lightroom 5?

I got Lightroom 5 on a DVD-ROM disc as a gift for Christmas. I want to use it on my MacBook, but it doesn't have a disc drive. I downloaded the free trial of Lightroom to my MacBook. Is there anyway I can apply the disc's serial number to my free trial download? Other ways to download Lightroom 5 and use the DVD's serial number?

When you start the trial version, a screen displays indicating how many days you have remaining in your trial. On that screen is an option to indicate that you have a serial number. Choose that option, and you will be provided with another screen where you can enter the serial number.
Take note that if you downloaded and installed the creative cloud version you will have a different procedure. It will be necessary for you to remove that version and install the trial version from the following website:
Adobe - Lightroom : For Windows : Adobe Photoshop Lightroom 5.7.1
Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.7.1

TS1702 my ipod was restored by the apple store, now i'm unable to get previous purchsed apps back. can someone pls direct me ? i paid a lot of money for work apps that were upgraded from free version. thanks

I HAD MY IPOD TOUCH RESTORED AT THE APPLE STORE, HOWERVER I HAD UPGRADED SEVERAL APPS , AND AM NO LONGER ABLE TO GET THE UPGRADES ON THE IPOD . CAN ANYONE PLEASE DIRECT ME ON WHAT TO DO? I PAID LOTS OF MONEY FOR THE UPGRADES. THANKS FOR YPUR HELP : )

Have you tried redownloading them by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If they were in-app purchases see:
iTunes Store: About In-App Purchases

Upgrading from Free Trial has ruined my azure.

I was on a Free Trial subscription for about a month and it was so great that I decided to switch to pay-as-you-go. It seems now that all of my sites/databases are still under the Free Trial subscription and the Active Directory is somehow sync'd with the
inoperable free trial databases. This is messing things up for me royally.
I would be happy if someone could just "reset" my azure so that I can start over fresh with my new pay-as-you-go account.
Thanks in advance for any help.

Hi,
About this issue, I suggest you contact with support, it's best choice, Please contact support team by creating a support ticket at
http://www.windowsazure.com/en-us/support/contact/ Or if that doesn't work because you don't have an active subscription you will need to contact general customer support to have them create a
support ticket for you
http://support.microsoft.com/gp/customer-service-phone-numbers?wa=wsignin1.0
Best Regards,
Jambor
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
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HERE to participate the survey.

From 30 day trial to a Creative Cloud membership

How do i get past the enter serial number for photoshop when i purchased a Creative Cloud membership?

Creative Cloud Reverts to Trial Mode
http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

Possible Upgrading From Free Trial Version Dreamweaver To Full Upgarded Version

Hello
Is this at all possible to achieve. Thank you Jon.

Yes. If you go to the store and check out, you are given a serial number at the end of the process which you can enter into the demo where it asks to continue using the demo or enter serial number.
If you are planning on purchasing a suite that includes Dreamweaver, then the answer is no. Suite serial numbers will not work on individual trials so you would need to install via the Creative Suite Installer either via Download or disc depending on your purchase.

Moving from flash CC trial to paid version

I installed a trial version of Flash CC - it has now expired. I joined the Creative Cloud single-app membership for Flash Professional (one-year) - I was presented with a download button, this evoked my Creative cloud, the Flash CC instance now read Update - upon Update it then read Update failed. The trial version (as it had expired) is now requesting a Serial - I ask Adobe for a serial, they can't supply one even though the trial version now requests one.
So, I can't update the Creative Cloud instance and I don't have a serial even though I have purchased a Creative Cloud single-app membership for Flash Professional (one-year)
I uninstalled it, thinking I could then download from the link I was given upon purchasing. This then launched Creative Cloud, my Flash CC instance is still there (even though I uninstalled it) with Update failed next to it - Retry fails
So, I can't install Flash CC now even though I have purchased it - so frustrating, giving up, no doubt this will cost me £17.58 per month whether it works or not - nice one @Adobe

Discussions of RE-installing
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-http://forums.adobe.com/thread/1408331?tstart=0
-http://forums.adobe.com/thread/1398961?tstart=0
-and http://helpx.adobe.com/creative-cloud/help/install-apps.html
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

HT204088 How do I get my upgrades from purchase history if I paid for it?

I had purchased an app upgrade but when I reset my ipod, it did not transfer. I looked at my purchase history and it showed up. Is there any way I can redownload the app upgrade since I paid for it the first time.

Welcome to the Apple Community.
You can re-download content purchased from the app store using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the app store using the purchased option which is revealed by tapping the updates option at the bottom of the screen of the App store app on your iOS device.

Upgrading from free 30 day trial to paid membership

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