Upgrading from LMS 4.1 to Cisco Prime Infrastructure

Looking for some information and confirmation on the upgrade process.
Currently we are running LMS 4.1 with a valid SAS Service Contract which will allow me to upgrade to Prime Infrastructure 1.1 or Prime Infrastructure 1.2 using the upgrade tool at no charge. After using the tool I am given access to download PI1.1 or PI1.2, however, it only actually let me download PI1.1 but said i do not have the proper permissions to download the 1.2 license. I also noticed that the software images for 1.2 are not available ont he ciso download page.
I am wondering what the latest version of Prime Infrastructure I will be able to upgrade to without an additional purchase. Can I upgrade up to all the way up to 1.4 or can I only go up to 1.2 (but then where is the download for the software).
If i can upgrade to 1.4 then what path should I take? 1.1 to 1.3 to 1.4? Just skip 1.2 since the download is not available and it will not let me download the license file?
Thank you for your help

LMS 4.x to Prime 1.x would not be considered a functional or recommended "upgrade" for most intents as you would lose several major capabilities (Topology, Ciscoview, many reports, compliance templates, etc.). Your best path right now would be to move your LMS along to the current version - 4.2.4. The release notes explain the upgrade path for that.
Licensing and upgrade eligibility-wise you need SASU for PI (not plain SAS for LMS) for major upgrades (i.e to go to 2.0). An LMS SAS contract entitles you to migrate to PI 1.2 which in effect means 1.3 although Cisco had some issues with updating the ordering system so there was not actually a SKU for PI 1.3 sold - only the 1.2 version which, when combined with your LMS SAS service contract, entitles you to move to PI 1.3 (or 1.4 but that's not generally recommended). More details are in the Prime Ordering and Licensing Guides here.
Personally, I recommend customers with existing LMS 4.x installations wait until PI 2.1 comes out to consider the upgrade. 2.0 still misses several tools present in LMS 4.x.
If you really want to move over to PI, you can export the data from LMS 4.2.4 and import into PI 1.3 (or 2.0).

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    30% of RME  Restore completed
    50% of RME  Restore completed
    70% of RME  Restore completed
    100% of RME  Restore completed
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    30% of DFM Restore completed
    50% of DFM Restore completed
    80% of DFM Restore completed
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            30% of IPM Restore Completed
            50% of IPM Restore Completed
            60% of IPM Restore Completed
            70% of IPM Restore Completed
            100% of IPM Restore Completed
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      doRestore of [upm] has started.
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    File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Threshold
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    File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/PoEPORTUtilization/README.txt
    File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Interface_Utilization
    File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Interface_Utilization/README.txt
    File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Memory_Utilization
    File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Memory_Utilization/README.txt
    File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Interface_Availability
    File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Interface_Availability/README.txt
    File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Threshold_Violations
    File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Threshold_Violations/README.txt
    File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/CPU_Utilization
    File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/CPU_Utilization/README.txt
    File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/PoEPSEConsumption
    File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/PoEPSEConsumption/README.txt
    File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Interface_ErrorRate
    File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Interface_ErrorRate/README.txt
    Directory is reportsStarted changing property .
    linux
    Restored HUM configuration file successfully.
      doRestore of [upm] has completed.
      doRestore of [cvw] has started.
      doRestore of [cvw] has completed.
      postRestore of [Common Services] has started.
      postRestore of [Common Services] has completed.
      postRestore of [Campus Manager] has started.
      postRestore of [Campus Manager] has completed.
      postRestore of [Resource Manager Essentials] has started.
      postRestore of [Resource Manager Essentials] has completed.
      postRestore of [Device Fault Manager] has started.
      postRestore of [Device Fault Manager] has completed.
      postRestore of [cwportal] has started.
      postRestore of [cwportal] has completed.
      postRestore of [ipm] has started.
      postRestore of [ipm] has completed.
      postRestore of [upm] has started.
      postRestore of [upm] has completed.
      postRestore of [cvw] has started.
      postRestore of [cvw] has completed.
    Restored successfully.
    Are this errors going to affect our LMS 4.2 operations?
    Then we have upgraded to LMS 4.2.2 and exported data and credentiales for PI import.
    On PI 1.3 we have installed WCS 500 devices upgrade license and LMS 1500 upgrade license and now we are having 2000 devices lifecycle license. We have successfully restored WCS data in PI and we have imported LMS devices as bulk import. What is strange is that we have this message in prime regarding licensing:
    On LMS 3.2 our customer had saved unlimited number of configuration versioning. After upgrading to LMS 4.2 we can only see last 3 configurations regardless of unlimided number of configurations in previous LMS, so my question is where can we find older configurations in LMS 4.2?
    We are planning to turn unlimited versioning on CPI 1.3 now, so our customer will again have feature that they need. Do you have some experiance regarding disk space when all device configurations are stored forever?
    Thank you for your help.
    Regards,
    Jelena

  • LMS 4.1 (Windows) & NCS 1.1 (VM) Upgrade to Cisco Prime Infrastructure 1.2

    Hi All,
    Im getting a bit confused about the whole upgrade migration process for the following config to Cisco Prime Infrastructure:
    LMS - Version 4.1 , 500 devices. Windows Server 2008 R2 Standard SP1
    NCS – version 1.1 , 50 devices  Red Hat Linux ( 64 Bit)  (Installation software - NCS-VA-1.0.1.4-small.ova)
    I want to be able to backup databases and migrate licensing from LMS and NCS to one platform. Does anyone have experience of this and could possible guide me thorugh this process. LMS has SAS and NCS has SAU.
    Help will be very much appreciated!!   

    It's a couple of steps but can be done. You may want to reconsider getting off of LMS since the latest Prime Infrastructure (PI 1.2) does not have full feature compatibility with the latest LMS (4.2.3). Have a look here for the comparison.
    If you still want to do it:
    1. Upgrade your NCS to PI 1.2 (instructions). If you're going with a total of 550 devices on a combined license you should use the medium ova file to get the correct server resource allocation. You will need to get the new license from the TAC or via the licensing portal. I'm not sure if you can get the PI license for your LMS upgrade directly via the portal but you do have the entitlement for LMS 4.2 and PI 1.2 (combined licenses not to exceed the original LMS number) if your SAS is current. You may need to contact the TAC and ask for the licensing team.
    2. Upgrade your LMS to 4.2 and patch it to 4.2.2 (instructions). Once you've done that, there is a simple menu command to export your device credentials to Prime (Admin, System, Export Data to PI in LMS and then Operation, Device Work Center, Bulk Import in PI - instruction on Page 18 here). Do that and then in the new PI installation import the devices.
    Verify everything is working and you can decommission the LMS server.

  • Migrating from CiscoWorks LMS 3.1 to Cisco Prime LMS 4.2

    Hi Everyone
    My client was formerly having CiscoWorks LMS 3.1. Recently, they purchased Cisco Prime Infrastructure v1.2, which comes with Cisco Prime LMS 4.2. Can I migrate the database (equipment list, usernames etc.) of the CiscoWorks LMS 3.1 to Cisco Prime LMS 4.2? If yes, how do I do this? Please kindly advice.
    Shown below, were the Part Numbers quoted to the end client.
    R-PI12-UP-K9
    LMS 2.x/3.x to Cisco Prime Infrastructure 1.2 Major Upgrade
    L-PI12-LF-1.5K-LIC
    Prime Infrastructure 1.2 - Lifecycle - 1.5K Device Lic PAK
    L-PILMS42-1.5K-U
    Prime Infrastructure LMS 4.2 - 1.5K Device Maj Upg Lic
    R-PI12-BASE-K9
    Prime Infrastructure 1.2 Base License and Software
    L-PI12-1.5K-UP
    LMS 2.x/3.x to Prime Infrastructure 1.2 Maj Upg 1.5K Device
    Regards,
    Ram

    Thanks Marvin for your advice. Just one last question, there's a statement in the URL that you've provided
    "Ensure that the passwords, HTTPS port and SMTP server details are same in both LMS 3.2 SP1, LMS 4.0.1 or LMS 4.1 server and LMS 4.2 server with Symantec Veritas implementation, while migrating data from non-HA to HA environment."
    Does this mean my client need to purchase Symantec Veritas, as well?

  • Upgrade from Cisco Prime infrastructure verion 2.0 to 2.1

    Request you all to please let me know if i have to install point patch before upgrading the cisco prime infrastructure 2.0 to 2.1.

    After moving to 2.1, there is a 2.1.1 point patch currently available.
    You should install that and the latest device package (4.0 as of this posting).
    As always, the Release Notes are the best place to check the current available updates.

  • Upgrade from LMS 3.0.1 to LMS 3.1 or 3.2 and problem with devices update

    Hello
    How to upgrade from LMS 3.0 December 2007 update to LMS 3.1 or LMS 3.2. The problem is the large number of C2960S-24TS-L  switches that my organization has and cannot managed them..
    I tried to upgrade devices through Software Center but always Ciscoworks informs me with the following message.
    "Error while downloading package information from Cisco.com for the selected  products. See the log file for details".
    Also i can not run EOL/EOS inventory report. The message is
    " INVREP0102: Cisco.com user credentials are invalid. Enter correct credentials." I check my credentials and is right.
    The server  has access to www through proxy without any restrictions.
    In the past I've already updated devices through the software center. Also in the past i ve run EOS/EOL inventory reports.
    The LMS 3.0 December 2007 has the following products
    LMS
    3.0.1
    16 May 2008
    CiscoWorks  Common Services
    3.1.1
    02 Jul 2009, 07:44:58 EEST
    2.
    Campus  Manager
    5.0.5
    11 Oct 2009, 07:36:10 EEST
    3.
    CiscoView
    6.1.7
    02 Jul 2009, 07:45:05 EEST
    4.
    CiscoWorks  Assistant
    1.0.1
    02 Jul 2009, 07:45:05 EEST
    5.
    Device Fault  Manager
    3.0.5
    12 Jun 2010, 07:31:48 EEST
    6.
    Internetwork Performance Monitor
    4.0.1
    02 Jul 2009, 07:45:11 EEST
    7.
    Integration  Utility
    1.7.1
    02 Jul 2009, 07:45:14 EEST
    8.
    LMS Portal
    1.0.1
    02 Jul 2009, 07:45:16 EEST
    9.
    Resource  Manager Essentials
    4.1.1
    02 Jul 2009, 07:45:17 EEST
    Has anyone knows what can be the problem??.
    Thanks

    Hi,
    the problem to access cisco.com is because of a "bug". Its ID is CSCto46927.
    http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCto46927
    Symptom:
    After the 16th of June 2011 LMS will no longer  be able to download Software and Device Package updates, or PSIRT and  End of Sale/Life information from CCO
    Conditions:
    Hosted  services in Cisco.com that are being leveraged by LMS, for downloading  the latest Software and Device Package updates, as well as the PSIRT and  End of Sale/Life information are being migrated to a new framework and  the old services will be retired.
    This will affect all LMS 3.x and 4.x versions.
    Refer to https://supportforums.cisco.com/docs/DOC-16806 for more information
    Workaround:
    Users of LMS 3.2.1 , 4.0 should install the patch that can be downloaded from cisco.com
    Users of earlier version will need to upgrade to LMS 3.2 and then install the LMS 3.2 SP1 patch set before installing the patch"
    Because of that it is necessary to upgrade not only to 3.1 or 3.2, you need 3.2.1 to get the patch and then access to cisco.com again.
    The question about the better way for updating I can't answer. I did a update to 3.1 and then to 3.2. But I think you will find the requirements for the updates in the notes for them.
    But I can't find LMS 3.1 in the cisco download center. There is only 3.2 and 3.2.1 available for me.
    Sven

  • Upgrade NCS 1.1.1.24 to Cisco Prime Infrastructure 1.2

    Having a problem installing the ncs_patch-1.1.1.24-upgrade-pi_1.2.tar.gz patch file on a virtual NCS before upgrading it to Cisco Prime Infrastructure 1.2.
    I've followed the Cisco Prime Infrastructure 1.2 Quick Start Guide and did not had the same success as described in the document (see below):
    gmsncs/admin# dir disk:defaultRepo/
    Directory of disk:defaultRepo/
      508376482 Sep 13 2012 05:38:25  backup-20120913-0530.tar.gpg
      853768584 Sep 20 2012 05:40:17  backup-20120920-0530.tar.gpg
         127019 Sep 26 2012 16:40:58  ncs_patch-1.1.1.24-upgrade-pi_1.2.tar.gz
               Usage for disk: filesystem
                     1544204288 bytes total used
                    27185573888 bytes free
                    30293413888 bytes available
    gmsncs/admin# patch install disk:defaultRepo/ncs_patch-1.1.1.24-upgrade-pi_1.2.tar.gz defaultRepo
    Save the current ADE-OS running configuration? (yes/no) [yes] ? yes
    Generating configuration...
    Saved the ADE-OS running configuration to startup successfully
    Initiating Application Patch installation...
    % Local file not found
    Anybody experience with this procedure.
    Thank You
    --- Update ---
    Skipped Step 4 and followed Step 5 in the Quick Start Quide, however now I receive a diffrent error:
    gmsncs/admin# dir disk:/defaultRepo
    Directory of disk:/defaultRepo
      926193986 Sep 26 2012 17:48:12  GRDbackup-120926-1736.tar.gpg
      508376482 Sep 13 2012 05:38:25  backup-20120913-0530.tar.gpg
      853768584 Sep 20 2012 05:40:17  backup-20120920-0530.tar.gpg
         127019 Sep 26 2012 16:40:58  ncs_patch-1.1.1.24-upgrade-pi_1.2.tar.gz
               Usage for disk: filesystem
                     2471309312 bytes total used
                    26258468864 bytes free
                    30293413888 bytes available
    gmncs/admin# patch install GRDbackup-120926-1736.tar.gpg defaultRepo
    Save the current ADE-OS running configuration? (yes/no) [yes] ? yes
    Generating configuration...
    Saved the ADE-OS running configuration to startup successfully
    Initiating Application Patch installation...
    % Manifest file not found in the bundle
    gmsncs/admin#

    Hi, Thank you again for your help, but I am still stuck. I have gathered the outputs from ncs start and a ncs status afterwards. Currently I am not able to access the web-UI of NCS..
    deberncs01/admin# ncs startStarting Network Control System...This may take a few minutes...Dependency Check Failed: Matlab is not running.Dependency Check Failed: Ftp is not running.Dependency Check Failed: Tftp is not running.Failure during Network Control System startup.  Check launchout.log for details.startdeberncs01/admin#deberncs01/admin#deberncs01/admin#deberncs01/admin#deberncs01/admin#deberncs01/admin# ncs statHealth Monitor is running, with an error.failed to start NCS on startup Health MonitorReporting Server is StartingFtp Server is FailureDatabase server is stoppedTftp Server is runningMatlab Server is runningNMS Server is stopped.SAM Daemon is not running ...DA Daemon is not running ...Syslog Daemon is not running ...statusdeberncs01/admin#
    Anyone got a clue on that? and where can I find that launchout.log on NCS? Thank you

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